Ratings based on 366 Verified Reviews

Real reviews from guests who’ve stayed
4.1 out of 5
85% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
3 out of 5
by A verified traveller

Great location for short stays

Posted 30 Aug. 2024 on Hotels
This hotel is in a great location. We stayed a week, which was uncomfortable in such a small room.
Comment from Hotel Management
3 Sep. 2024 by Chayanisa , Hotel Management
Dear Khun Steven, Thank you very much for taking the time to share your experience following your recent stay at the Cross Vibe Chiang Mai Decem. It was a great pleasure to learn that you had enjoyed your stay with us.At the same time, it is noted that there were some aspects of your stay which were not to your satisfaction. Please rest assured that these points will be addressed wherever possible for improvement. We apologise if any inconvenience was caused.Thank you again for staying with us, and we hope to have the pleasure of welcoming you back in the near future.Yours sincerely,Chayanisa R. General Manager
5 out of 5
by A verified traveller

Posted 1 Aug. 2024 on Expedia
A lovely hotel with really wonderful staff. Highly recommend. Spotlessly clean and breakfast was very tasty.
Comment from Hotel Management
6 Aug. 2024 by Chayanisa , Hotel Management
Dear Dearbhla, Thank you for sharing a review of your recent experience. Our team here at Cross Vibe Chiang Mai Decem is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Best regards, Chayanisa R. General Manager
5 out of 5
by A verified traveller

Hôtel de choix pour le prix!

Posted 13 Jun. 2024 on Hotels
L’hôtel est super, à distance de marche du quartier Nimman. Le buffet déjeuner beaucoup de choix. Belle piscine. Grande chambre avec balcon.
Comment from Hotel Management
20 Jun. 2024 by Chayanisa , Hotel Management
Dear Khun Eric, Thank you very much for taking the time to share your experience following your recent stay at the Cross Vibe Chiang Mai Decem. It was a great pleasure to learn that you had very much enjoyed your stay with us.Your kind words and feedback have been passed on to our fellow Team Members, who are always very pleased and motivated to hear when our guests voice their appreciation. Many thanks again for staying with us, and we hope to have the pleasure of welcoming you back in the near future,With warm regards, Chayanisa Ruankaew (Ms.) General Manager
5 out of 5
by A verified traveller

Posted 9 Jun. 2024 on Expedia
Great stay!
Comment from Hotel Management
20 Jun. 2024 by Chayanisa , Hotel Management
Dear Khun Sai, Thank you for sharing a review of your recent experience. Our team here at Cross Vibe Chiang Mai Decem is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Best regards, Chayanisa R. General Manager
1 out of 5
by A verified traveller

Posted 29 May 2024 on Expedia
Horrible experience and ruined our entire stay. We were presented with a bill for a hand towel and bed sheet for a makeup stain, easily washable. The staff was rude. I would avoid and will not be staying again.
Comment from Hotel Management
7 Jun. 2024 by Chayanisa , Hotel Management
Dear Khun Affaq, Thank you for taking the time to tell us about your experience at the Cross Vibe Chiang Mai Decem. We are disappointed to hear that your experience did not meet your expectations in so many different areas.At Cross Vibe Chiang Mai Decem, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are taking the appropriate measures to investigate and address the various problems mentioned and prevent future occurrence. Please accept our sincere apologies for the inconveniences which are not indicative of the usual standards at our hotel. Your Sincerely,Chayanisa R. General Manager
5 out of 5
by A verified traveller

Posted 16 Apr. 2024 on Expedia
Lovely staff, lovely room and great area. Will definitely use Cross Vibe when I return to Chiang Mai, Thailand
Comment from Hotel Management
22 Apr. 2024 by Chayanisa , Hotel Management
Dear Blac, Thank you for sharing a review of your recent experience. Our team here at Cross Vibe Chiang Mai Decem is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Best regards, Chayanisa R. General Manager
4 out of 5
by A verified traveller

Posted 11 Feb. 2024 on Expedia
Comment from Hotel Management
25 Mar. 2024 by Chayanisa R. , Hotel Management
Dear Value Guest, Thank you very much for taking the time to share your experience following your recent stay at the Cross Vibe Chiang Mai Decem. At the same time, it is noted that there were some aspects of your stay which were not to your satisfaction. Please rest assured that these points will be addressed wherever possible for improvement. We apologise if any inconvenience was caused.Thank you again for staying with us, and we hope to have the pleasure of welcoming you back in the near future.Yours sincerely,Chayanisa R. General Manager
1 out of 5
by A verified traveller

Not recommended

Posted 30 Jan. 2024 on Hotels
Very bad experience
Comment from Hotel Management
2 Feb. 2024 by Chayanisa R. , Hotel Management
Dear Khun Sanny, Thank you for taking the time to tell us about your experience at the Cross Vibe Chiang Mai Decem. We are disappointed to hear that your experience did not meet your expectations in so many different areas.At Cross Vibe Chiang Mai Decem, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please accept our sincere apologies for the inconveniences which are not indicative of the usual standards at our hotel. Your Sincerely,Chayanisa R. General Manager
5 out of 5
by A verified traveller

Posted 26 Jan. 2024 on Expedia
Good facility. Convenient.
Comment from Hotel Management
2 Feb. 2024 by Chayanisa R. , Hotel Management
Dear Khun Julie, Thank you for sharing a review of your recent experience. Our team here at Cross Vibe Chiang Mai Decem is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Best regards, Chayanisa R. General Manager
4 out of 5
by A verified traveller from Singapore

Posted 14 Nov. 2023 on Expedia
Comment from Hotel Management
2 Feb. 2024 by Chayanisa R. , Hotel Management
Dear Khun Violet, Thank you very much for taking the time to share your experience following your recent stay at the Cross Vibe Chiang Mai Decem. It was a great pleasure to learn that you had enjoyed your stay with us.At the same time, it is noted that there were some aspects of your stay which were not to your satisfaction. Please rest assured that these points will be addressed wherever possible for improvement. We apologise if any inconvenience was caused.Thank you again for staying with us, and we hope to have the pleasure of welcoming you back in the near future.Yours sincerely,Chayanisa R. General Manager