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Mercure Chiang Mai

3.5 star property
Pet-friendly hotel connected to a shopping centre in Chiang Mai with free parking

Photo gallery for Mercure Chiang Mai

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Property grounds
Exterior
Deluxe Room, 2 Single Beds
Property grounds

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Bar
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Room service
The current price is AU$50
includes taxes & fees
30 Apr - 1 May

Explore the area

Map
183 Chanpuak Road, Sri Poom, Muang District, Chiang Mai, Chiang Mai, 50200
  • Chiang Mai Rajabhat University
    ‪4 min walk‬
  • Tha Phae Gate
    ‪5 min drive‬
  • Chiang Mai Night Bazaar
    ‪6 min drive‬
  • Chiang Mai (CNX-Chiang Mai Intl.)
    ‪21 min drive‬

Room options

Junior Suite, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Hairdryer
Private bathroom
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Hairdryer
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Hairdryer
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Hairdryer
Private bathroom
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Hairdryer
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Hairdryer
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Hairdryer
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

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About the area

Chiang Mai

Mercure Chiang Mai places you in the centre of Chiang Mai, connected to a shopping centre and within a short 5-minute stroll of Chiang Mai Rajabhat University and Chiangmai Boxing Stadium. Highlights at this hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .The restaurant, Citrus, serves international cuisine. Mai Tai Lounge is the hotel's own lobby lounge. 6889 square feet (640 square metres) of event facilities include 7 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a free manager's reception and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of a free shopping centre shuttle. .Within a 30-minute walk of this 3.5-property class Chang Phueak hotel, attractions include Chiang Mai University and Wat Phra Singh.

What's nearby

  • Chiang Mai Rajabhat University - 4 min walk - 0.4 km
  • Nimman Road - 4 min drive - 2.7 km
  • Tha Phae Gate - 5 min drive - 3.2 km
  • Wat Phra Singh - 5 min drive - 3.0 km
  • Chiang Mai Night Bazaar - 6 min drive - 3.6 km

Getting around

  • Chiang Mai Railway Station - 13 min drive
  • Chiang Mai (CNX-Chiang Mai Intl.) - 21 min drive

Restaurants

  • ‪ข้าวราดแกง ชวนชิม - ‬1 min walk
  • ‪สลัดเทอเรส โชตนา - ‬3 min walk
  • ‪เย็นตาโฟศรีพิงค์ - ‬2 min walk
  • ‪The Hyde Hidden Music Bar - ‬2 min walk
  • ‪ตองหนึ่ง 111 ข้าวหน้าเป็ด บะหมี่เกี๊ยว - ‬2 min walk

About this property

Mercure Chiang Mai

Pet-friendly hotel connected to a shopping centre in Chiang Mai with free parking
There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 7 meeting rooms. Event space at this hotel measures 6889 square feet (640 square metres) and includes conference space. An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Mercure Chiang Mai. An airport shuttle (available on request) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Chiang Mai hotel.

  • 1 building
  • 159 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • 6889 sq ft of conference space
  • 640 sq. m of conference space
  • Built in 1995
  • Manager's reception (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue
Mercure Chiang Mai offers 159 accommodations with complimentary bottles of water and coffee/tea makers. 32-inch LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Languages

English, Thai

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge) from 6 AM to 6 PM on request
  • Free shopping centre shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 250 for adults and THB 125 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Citrus
  • Mai Tai Lounge

Things to do

  • Bicycle rentals
  • Outdoor pool
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6,889 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: THB 400 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for THB 600.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 250 for adults and from THB 125 for children
  • Airport shuttle fee: THB 200 per person (one-way)
  • Pet fee: THB 400 per pet, per night
  • Rollaway bed fee: THB 600.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses geothermal energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses geothermal energy, plus a grey water recycling system.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Chiang Mai Mercure
Mercure Chiang Mai
Mercure Hotel Chiang Mai
Mercure Chiang Mai Hotel
Chiang Mai Novotel
Mercure Chiang Mai Hotel Chiang Mai
Novotel Chiang Mai

Frequently asked questions

What is the cancellation policy at Mercure Chiang Mai?

Mercure Chiang Mai offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Chiang Mai?

As of 10 Apr 2025, prices found for a 1-night stay for 2 adults at Mercure Chiang Mai on 30 Apr 2025 start from AU$50.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Chiang Mai?

Yep, Mercure Chiang Mai has a free self car park.

Does Mercure Chiang Mai have a pool?

Mercure Chiang Mai has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 7:00 PM.

What makes Mercure Chiang Mai a romantic place to stay?

24-hour room service, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Mercure Chiang Mai.

Is Mercure Chiang Mai family-friendly?

You bet! With amenities such as babysitting services and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Mercure Chiang Mai is a hit with families.

Does Mercure Chiang Mai serve breakfast?

Yep, buffet brekkie is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Mercure Chiang Mai?

No, but there's an airport shuttle that runs from 6 AM - 6 PM on request for a fee.

Is there a bar or restaurant at Mercure Chiang Mai?

Yep, they've got a poolside bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Chiang Mai?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Mercure Chiang Mai?

Cats and dogs are welcome at Mercure Chiang Mai, with food and water bowls on offer.

Mercure Chiang Mai Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 85 out of 352 reviews
Rating 8 - Good. 167 out of 352 reviews
Rating 6 - Okay. 71 out of 352 reviews
Rating 4 - Poor. 16 out of 352 reviews
Rating 2 - Terrible. 13 out of 352 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Akiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Mukul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience
Stayed 3 nights in Nov 2024

8/10 Good

Briana

Travelled with group
Liked: Cleanliness, amenities
This hotel is good. It looks like it is from the 1970s. We had some issues with the housekeeping staff not restocking our room (particularly towels). The front desk staff were very helpful.
Stayed 5 nights in Nov 2024

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Paul

Stayed 2 nights in May 2024

10/10 Excellent

Sean

Stayed 2 nights in Apr 2024

10/10 Excellent

Richard

Stayed 3 nights in Feb 2024

8/10 Good

Ong

Travelled with group
Liked: Cleanliness, staff & service
Out of old city but not far away from the action.
Stayed 4 nights in Jan 2024

10/10 Excellent

alireza, Newmarket

Stayed 3 nights in Jan 2024

6/10 Okay

Praksha

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Wouldn’t stay here again
Overall the stay was fine but the room was poorly cleaned and often not cleaned at all because the cleaners came so late in the day. Bathroom had lots of small insects crawling around, surfaces seldom wiped and dirty tea and coffee cups were never taken away. The hotel is also very dated and badly in need of a refurb.
Stayed 7 nights in Dec 2023

4/10 Poor

Zachary

10/10 Excellent

Thammanoon

Stayed 1 night in Jun 2022

8/10 Good

GORDON KEE KEONG

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2022

10/10 Excellent

JAMJUREE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2022

8/10 Good

Michael Peter

Travelled with partner
Liked: Cleanliness, staff & service
Place was ok for a coupe of nights Hotel is clean but a bit dated Staff was excellent Close to the city Good value
Stayed 2 nights in May 2022

10/10 Excellent

Henry

Stayed 6 nights in Apr 2022

10/10 Excellent

Henry David

Stayed 9 nights in Apr 2022

10/10 Excellent

Richard, Gosford

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Warm and welcoming staff every time we stay here.
Stayed 2 nights in Mar 2022

8/10 Good

Ulrich, Samut Prakan

Travelled with family
Liked: Cleanliness, staff & service
In time of the corona everybody have to reduce its demands in case of the services in a hotel but the staff of Mercure ChiangMai worked still on their higher standards - they were available, present und helpful all the time. Thanks for that.
Stayed 3 nights in Mar 2022

6/10 Okay

Richard, London UK

Travelled with partner, Travelled with group
Liked: Staff & service
Location good for airport and city centre. Room furniture functional but needs modernisation. Foyer and restaurant both acceptable standard. Hotel lacked atmosphere due to lack of residents caused, according to staff, by the Coronavirus.
Stayed 3 nights in Feb 2020

10/10 Excellent

MercureChiangMa, Chiang Mia Thailand

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good hotel Breakfast excellent staff very friendly and helpful always ready to talk and help
Stayed 13 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Biggest king size bed! Clean and good housekeeping service!
Stayed 6 nights in Nov 2019

10/10 Excellent

Masako

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A convenient hotel for sightseeing
The building is not new but the room was big and clean. The staff was very well trained, helpful and friendly. Not in the center but close enough to most sightseeing spots. The hotel is right next to a big supermarket.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, will come again
Even though the hotel and rooms are a bit dated, it was an excellent stay away from the busy noisy town area. The facilities and services are excellent. Will come again to stay in this hotel. The free shuttles to town an excellent service for those who want to go into town for the day or evening.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a the staff was amazing and SO helpful! Loved my stay there of 5 nights!
Stayed 5 nights in Sep 2019