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Serene at Chiang Rai

3.5 star property
Waterfront hotel with free breakfast and 24-hour front desk
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Serene at Chiang Rai

Outdoor pool, pool umbrellas, pool loungers
Front of property - evening/night
Premium bedding, in-room safe, desk, blackout curtains
Breakfast, lunch and dinner served
Interior entrance

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
  • Housekeeping
    Housekeeping

Explore the area

Map
569 Moo 1, Golden Triangle, Chiang Saen, Chiang Rai, 57150
  • Wat Prathat Pukhao
    7 min walk
  • House of Opium
    7 min walk
  • Phra Chiang Saen Si Phaendin
    7 min walk
  • Chiang Rai (CEI-Chiang Rai Intl.)
    63 min drive

Room options

View all photos for Deluxe Room, River View

Deluxe Room, River View

Deluxe Room, River View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Hairdryer
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, City View

Superior Room, City View

Superior Room, City View

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Premium bedding
Blackout curtains
Hairdryer
Private bathroom
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite | Living area

Junior Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 58 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite | Living room

Executive Suite

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 80 sq m
  • Sleeps 3
  • 1 Double Bed

About the area

Chiang Saen

At Serene at Chiang Rai you'll be within just a 10-minute stroll of Wat Prathat Pukhao and House of Opium. Highlights at this hotel include a restaurant, an outdoor swimming pool and free breakfast. .The restaurant, Chill Out Cafe, is open for breakfast, lunch and dinner. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. There's also free self parking, along with the convenience of an airport shuttle. .In proximity to this 3.5-property class Chiang Saen hotel you'll find Mae Fah Luang University.

What's nearby

  • Wat Prathat Pukhao - 7 min walk
  • Golden Triangle Park - 7 min walk
  • Golden Triangle Viewpoint - 10 min walk
  • Hall of Opium - 3 min drive
  • Doi Sa Ngo - 17 min drive

Getting around

  • Chiang Rai (CEI-Chiang Rai Intl.) - 63 min drive

Restaurants

  • ‪Golden Time - ‬2 min drive
  • ‪Thai Kitchen - ‬5 min drive
  • ‪โฟลว เชียงแสน Flow Chiangsean - ‬2 min drive
  • ‪บ้านไม้ในสวน - ‬6 min drive
  • ‪ศรีวรรณ - ‬11 min walk

About this property

Serene at Chiang Rai

Waterfront hotel with free breakfast and 24-hour front desk
There's a restaurant on site. Free breakfast is served. Public spaces have free WiFi. An outdoor pool, a terrace, and a garden are also featured at the business-friendly Serene at Chiang Rai. The hotel can provide concierge services and limo/town car service. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Chiang Saen hotel.

  • 1 building
  • 42 guestrooms or units
  • 6 levels
  • Breakfast available (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Dining venue
Serene at Chiang Rai offers 42 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Cable televisions are provided. Fridges and coffee/tea makers are provided. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries.

This Chiang Saen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free breakfast available
  • A restaurant

Restaurants on site

  • Chill Out Cafe

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 21-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Serene at Chiang Rai

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Serene Chiang
Serene Chiang Rai
Serene Rai
Serene Rai Hotel
Serene Rai Hotel Chiang
Serene Chiang Rai Hotel
Serene at Chiang Rai Hotel
Serene at Chiang Rai Chiang Saen
Serene at Chiang Rai Hotel Chiang Saen

Frequently asked questions

What is the cancellation policy at Serene at Chiang Rai?

Serene at Chiang Rai offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Serene at Chiang Rai?

Yep, Serene at Chiang Rai has a free self car park.

Does Serene at Chiang Rai have a pool?

Serene at Chiang Rai has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Serene at Chiang Rai a romantic place to stay?

A bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Serene at Chiang Rai.

Is Serene at Chiang Rai family-friendly?

You bet! With amenities such as laundry facilities and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Serene at Chiang Rai is a hit with families.

Does Serene at Chiang Rai serve breakfast?

You bet, cooked-to-order brekkie is served daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Serene at Chiang Rai?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Serene at Chiang Rai?

Yep, you can grab a meal at Serene at Chiang Rai's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Serene at Chiang Rai?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Serene at Chiang Rai?

No, pets and service animals are not allowed.

Serene at Chiang Rai Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 11 out of 37 reviews" "
Rating 8 - Good. 15 out of 37 reviews" "
Rating 6 - Okay. 7 out of 37 reviews" "
Rating 4 - Poor. 4 out of 37 reviews" "
Rating 2 - Terrible. 0 out of 37 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay. Definitely would stay again
Rooms were clean and lots of hot water

4/10 Poor

Lyle

Liked: Cleanliness
Disliked: Room comfort
HORRIBLE FOOD
HORRIBLE FOOD - GOOD STAFF

6/10 Okay

Lyle

Liked: Cleanliness, property conditions & facilities
NEVER AGAIN
FOOD IS INSULTING = CHEAPEST GARBAGE INGREDIENTS THEN A POOR CHEF (sic) A 4-5 TIMES THE VALUE. AIR CON BLOWS IN YOUR FACE FOR A HUGE HEADACHE. CHEAP ROOM QUIETER THAN RIVERSIDE. 2 ENGLISH CHANNELS FOR RE-RUNS IS NOT WORTH $40 MORE. NO EATABLE FOOD IN TOWN. ENGLISH IS NEAR WORTHLESS - I SPEAK FLUENT THAI AND HAD PROBLEMS WITH THAI.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Drab exterior, bad value but great view.
Hotel is in serious need of a coat of paint. Really drab exterior. We were also charged extra 100 baht per day for a kids breakfast and 400 baht per night for a mattress on the floor.The receptionist did discount 100 baht. Breakfast was cold, even the eggs and a poor selection. This hotel at best should only be 2 stars .At 1600 baht per night we were really disappointed.

10/10 Excellent

Rafik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base for exploring Golden Triangle
Friendly staff, great views over the Mekong and a comfortable room.

10/10 Excellent

Joshua, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice place in northern Thailand
The Serene is a very nice hotel in a beautiful place, the Golden Triangle, Thailand. The staff is extremely nice, and many of the staff speak excellent English (Pangie is awesome!). The rooms are very comfortable, and you can't beat the price. I would highly recommend staying here if you're passing through.

6/10 Okay

USA backpackers

Liked: Cleanliness, staff & service
Close to the river, Nice viow.
Bikes in the hotel to use are free. The staff are young but really nice! They speak more English than most hotels in the area.

8/10 Good

Dennis, BSB

Liked: Cleanliness, staff & service, room comfort
serenity on mekong
Centrally located with beaut river view - brekkie ok - bedside lamp bulbs need replacing - otherwise ok

6/10 Okay

Sharon, Toronto Canada

Liked: Cleanliness, staff & service, room comfort
Expensive for What You Get
My husband and I stayed at the Serene two years ago and wanted to return as it had been really nice. The room was wonderful with the river view and balcony. The air conditioning was not working properly but the technician came up right away. It did not work any better....could not turn down the fan speed so air blowing right onto person on far side. The internet was annoying as everytime you stopped using it the wifi would shut down and you had to put in the network and password again. The pool was out of order and the breakfast was not as it had been. It was basic....egg, toast, jam, fruit and instant coffee. I asked for iced coffee mid day and I asked for cappichino in the morning but this four star hotel had neither. Only saw one couple there for supper and breakfast.

6/10 Okay

Mary M, San Francisco, USA

Poor value & mediocre hotel, good wifi
It was the best wifi we've had in Thailand, but the hotel wasn't much outside of that. The room was large, but the bathroom is old & the shower is small. The check-in process was long (they didn't have our booking because their fax machine was broken & they didn't speak English). The hotel is conveniently located close to the Golden Triangle area.

10/10 Excellent

Emily, Lancaster, MA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golden Triangle visit
We visited Sob Ruak where our daughter is working with Think Elephants International. It is a small town with the mixed appearance often seen in developing areas. The town is safe with friendly people, with storefront restaurants which offer delicious local cuisine and local street markets. The Serene Hotel was excellent, with all the amenities and a nice riverside location in walking distance to the "downtown." Breakfast buffet was comprehensive. We recommend the Serene; as the starting location for our 3-week trip to Thailand we could not have done better. The helpful staff and relaxing ambiance were terrific. Great value for the cost.

8/10 Good

David, UK

Liked: Cleanliness, staff & service, room comfort
Amazing view in the morning
The hotel overlooks the river. Unless you have a room facing that way, you still experience the view from the restaurant. The view is impressive with boats going to China, Laos, Myanmar and Thailand; some tourist, some cargo and others just ferrying backwards and forwards.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, scenic location
Enjoyed having a room with a balcony offering us an unparalleled view of the Golden Triangle.

6/10 Okay

Paul S, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is good, but stay in Chiang Saen instead
The hotel is nice, it's modern and clean, and I can't really fault it. My main issue with the stay was the area. This hotel is in the Golden Triangle, and there's not a lot there, it is totally dead at night. I'd recommend staying down the road in the town of Chiang Saen, which we did the following night, and that was great. In the morning I asked about transport to the Opium Hall, expecting that they may have a free tut-tut or shuttle up there. They sent their hotel car around, but wanted 200 Baht for the short 3 minute ride up the street.

8/10 Good

McPam, Washington, DC USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An enjoyable stay on Mekong River
Great hotel with a green facade. It was perfect for what we needed a grat place to stay while in Golden Triangle region. It had an elevator to take things to our 5th floor room, it had a nice buffet dinner one night with a broad assortment of tasty food and a great breakfast buffet in the mornings. Hotel dinning room faced the Mekong River and across from Laos and its casino and bright lights. Bed and the linens were superior and the aircon worked well. Staff was attentive and friendly. The manager of restaurant maybe or hotel even a graduate of Johnson and Wales Univ in Rhode Island had terrific skills and was very pleasant. Kudos to her . We took a speed boat across to Laos Market. Went to see the Hill tribes from here and that also was enjoyable. They have a school in the tribal community so if you can leave some money or some supplies please do as the teacher gives money toward helping to feed the children. They sang a song in Englsih for us and showed us what they were learning in Thai. Great teacher. We also went to the fabulous Opium Hall Museum which has a very interactive self guided tour of the Opium trade and country devastation caused by Opium. Well worth visiting. We also went to have lunch at the Anantara Hotel which was quite lovely but with beyond ridicuous prices for lunch but we did have that same great Thai friendliness there as well and the view was delightful. Overall you will enjoy the Golden Triangle area

10/10 Excellent

Lucy, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Brand new; Value: Fantastic; Service: Professional, Friendly, Courteous; Cleanliness: Spotless, Pristine; The small town is only worth an overnight stay not much else to see/do

10/10 Excellent

Sharon, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Serene Hotel Was Serene
We found this hotel to be the everything we had hoped.....the sheets were crisp, the riverview from our bed or terrace was so romantic.The welcome drinks were special and meals by the waterside were so relaxing.The hotel gave us a ride to and from the Hall Of Opium and offered lots of advise for our trip. I had 3 baths while there. we didn't want to leave the next day...a little bit of heaven.

10/10 Excellent

Adele, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serene at Golden Triangle room with a view
we loved the Serene at Golden Triangle. The views over the Mekong to Burma,Laos and Thailand were perfect. The room was even better than we expected: very spacious, quality furnishings, a comfortable bed and a fantastic shower. We had a peaceful night and a delicious buffet breakfast. The staff were extremely friendly and helpful.

10/10 Excellent

srithong, bangkok, thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellence!
Have stayed in room with Mae Khong river view, bed was excellence, room had a LCD TV, Bath room with rain shower and a bathtub. Excellence! strongly recommended!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ห้องสบาย กว้าง อ่างอาบน้ำ แยกจากโซนฝักบัว และห้องน้ำ อาหารเช้า เนื่องจากคนพักไม่เยอะเลยไม่ได้เป็นบุฟเฟ่ แต่เลือกเป็นเซ็ทสามารถเพิ่มได้ อร่อย พนักงานบริการดี สุภาพ มี welcome drink มีที่จอดรถ ชอบค่ะ ใกล้สามเหลี่ยมทองคำ เห็นวิวแม่น้ำจากห้องพัก หน้ารร. มีร้านอาหาร ร้านพิซซ่า แอร์เย็นสบาย สรุปรวมชอบมาก ไปมาแล้วสองครั้ง อยากกลับไปอีก
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
- ทำเลที่พักโอเค ติดแม่น้ำโขง วิวสวยเห็นสามเหลี่ยมทองคำ - ห้องพักดูเก่า ไม่มีระบบดับเพลิงในห้อง (ไม่มีตัว springer) - เครื่องทำน้ำร้อน เดี๋ยวร้อนเดี๋ยวเย็น อุณหภูมิไม่สม่ำเสมอ - อาหารวันธรรมดา เป็นแค่ abf ไม่ใช่ buffet แต่พนักงานใจดี พาลูกอายุ 4 ขวบไปด้วยไม่คิดเงินเพิ่ม
Stayed 2 nights in Dec 2018

8/10 Good

PP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ที่พักสวย สะอาด บริการดี ติดริมโขง
ที่พักสวย สะอาด บริการดี ติดริมโขงบรรยากาศดี เงียบสงบ มีร้านอาหารในบริเวณใกล้เคียง เหมาะกับการเข้าพักเมื่อมาเที่ยวสามเหลี่ยมทองคำ
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
โรงแรมเงียบสงบ หาง่าย
โรงแรมให้การต้อนรับดี สะอาด ห้องกว้างบรรยากาศดี