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Casa del Alma Hotel Boutique & Spa

4.0 star property
Beaux Arts San Cristóbal de las Casas hotel in De La Merced with a full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Casa del Alma Hotel Boutique & Spa

Building design
Junior Suite | Terrace/patio
Front of property
Suite, 1 King Bed
Breakfast area

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Gym
    Gym
  • Parking included
    Parking included
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
  • Housekeeping
    Housekeeping

Explore the area

Map
Calle 16 de Septiembre no. 24, San Cristóbal de las Casas, CHIS, 29200
  • Mesoamerican Museum of Jade
    1 min walk
  • San Cristóbal de las Casas Cathedral
    4 min walk
  • Plaza 31 de Marzo
    4 min walk
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    94 min drive

Room options

View all photos for Suite (Master)

Suite (Master)

Suite (Master)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
LCD TV
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
LCD TV
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds

Suite, 2 Double Beds

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
LCD TV
Pillow-top bed
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
LCD TV
Pillow-top bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

San Cristóbal de las Casas

Casa del Alma Hotel Boutique & Spa places you in the centre of San Cristóbal de las Casas, steps from Mesoamerican Museum of Jade and within a short 5-minute stroll of San Cristóbal de las Casas Cathedral. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .A pampering day can include hot stone massages, Swedish massages and aromatherapy along with access to the sauna and hot tub. Enjoy the gym and sauna. 409 square feet (38 square metres) of event facilities include a meeting room and a conference centre. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 5-minute walk of this 4-property class De La Merced hotel include Plaza 31 de Marzo and Museo de San Cristóbal.

What's nearby

  • Mesoamerican Museum of Jade - 1 min walk
  • San Cristóbal de las Casas Cathedral - 4 min walk
  • Plaza 31 de Marzo - 4 min walk
  • Ex-Convent of Santo Domingo - 4 min walk
  • Santo Domingo Handicraft Market - 9 min walk

Getting around

  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl) - 94 min drive

Restaurants

  • ‪El Mezcalito - ‬2 min walk
  • ‪Café Bar Revolucion - ‬2 min walk
  • ‪El Fogon de Jovel - ‬1 min walk
  • ‪Tarumba Restaurant - ‬1 min walk
  • ‪Yik Café - ‬2 min walk

About this property

Casa del Alma Hotel Boutique & Spa

Beaux Arts San Cristóbal de las Casas hotel in De La Merced with a full-service spa
Casa del Alma Hotel Boutique & Spa offers its guests a full-service spa, a health club, and a sauna. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 409 square feet (38 square metres) and includes a conference centre. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Casa del Alma Hotel Boutique & Spa. Free self parking is available.

This Beaux Arts San Cristóbal de las Casas hotel is smoke free.

  • 1 building
  • 27 guestrooms or units
  • 2 levels
  • 409 sq ft of conference space
  • 38 sq. m of conference space
  • Built in 2012
  • Conference centre
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site
Casa del Alma Hotel Boutique & Spa offers 27 accommodations with a safe and complimentary dressing gowns. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This San Cristóbal de las Casas hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Family friendly

  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (409 square foot of space)
  • Meeting room

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (60 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

More

  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa del Alma Hotel Boutique & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 650.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2400 per vehicle (return, maximum occupancy 3)
  • Rollaway bed fee: MXN 650.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Alma Boutique
Casa Alma Boutique San Cristobal de las Casas
Casa Alma Hotel Boutique
Casa Alma Hotel Boutique San Cristobal de las Casas
Casa Del Alma Hotel Boutique & Spa San Cristobal De Las Casas
Casa del Alma Hotel Boutique Spa
Casa Del Alma Boutique & Spa
Casa del Alma Hotel Boutique Spa
Casa del Alma Hotel Boutique & Spa Hotel
Casa del Alma Hotel Boutique & Spa San Cristóbal de las Casas

Frequently asked questions

What is the cancellation policy at Casa del Alma Hotel Boutique & Spa?

Casa del Alma Hotel Boutique & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Casa del Alma Hotel Boutique & Spa?

As of 6 Nov 2024, prices found for a 1-night stay for 2 adults at Casa del Alma Hotel Boutique & Spa on 16 Nov 2024 start from AU$198.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Casa del Alma Hotel Boutique & Spa?

Yep, Casa del Alma Hotel Boutique & Spa has a free self car park.

Is there a spa on site at Casa del Alma Hotel Boutique & Spa?

Yep, there is an onsite spa at Casa del Alma Hotel Boutique & Spa. It has a hot tub, a steam room and a sauna. You'll enjoy services like sports massages.

What makes Casa del Alma Hotel Boutique & Spa a romantic place to stay?

A hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Casa del Alma Hotel Boutique & Spa.

Is there a free airport shuttle available at Casa del Alma Hotel Boutique & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Casa del Alma Hotel Boutique & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Casa del Alma Hotel Boutique & Spa?

No, pets and service animals are not allowed.

Casa del Alma Hotel Boutique & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 198 out of 251 reviews" "
Rating 8 - Good. 35 out of 251 reviews" "
Rating 6 - Okay. 13 out of 251 reviews" "
Rating 4 - Poor. 4 out of 251 reviews" "
Rating 2 - Terrible. 1 out of 251 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Leif

Stayed 4 nights in Jul 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute boutique hotel close to the city center
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Shabbir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and outstanding front desk staff. Special thanks to Miss Kristell for proving excellent service.
Stayed 4 nights in May 2024

10/10 Excellent

Jo

Stayed 2 nights in Apr 2024

10/10 Excellent

RONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Carlos Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
The place is excellent!
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael, Palos Heights

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to shopping and tourist destinations
Stayed 2 nights in Jan 2024

10/10 Excellent

Julizza

Stayed 2 nights in Jan 2024

10/10 Excellent

Arantxa

Stayed 1 night in Dec 2023

10/10 Excellent

Felix

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023

10/10 Excellent

carlos javier

Stayed 1 night in Nov 2023

8/10 Good

Miguel

Stayed 1 night in Nov 2023

10/10 Excellent

YVETTE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023

6/10 Okay

Cristhian

Stayed 3 nights in Sep 2023

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly and helpful. The installations are good and you feel safe.
Stayed 3 nights in Sep 2023

6/10 Okay

Cecilia

Stayed 1 night in Aug 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel!
Stayed 1 night in Jul 2023

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived in the morning after a long night bus ride. We requested to just leave our luggage until our room was ready and were so happy when we were told that a room was available and we could check in early. The hotel is absolutely beautiful with spacious and beautiful rooms. It is conveniently located within a block of the town center. We wish we could have stayed longer.
Stayed 2 nights in Jul 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at Casa del Alma 2 times and I love this small boutique hotel. It’s lovely and quiet and the staff is great. The restaurant has great food prepared by the chef and the presentation is always beautiful and very tasty. ( try de chipilin soup) It’s close to the cathedral and the main passages and museums. You can walked everywhere from this location. I definitely recommend it and when I go back to Dan Cristóbal de las casas I will definitely stay there again. It has only 27 suite rooms.
Stayed 2 nights in May 2023

10/10 Excellent

Rockford, North Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had booked with Hotel Bo but because they were doing renovations we were transferred over to Casa del Alma. Had a terrific stay at this hotel. Not sure why I would want to go to hotel Bo for an extra $70 a night. This place had everything. In particular the people at the front desk were extremely helpful
Stayed 3 nights in May 2023

10/10 Excellent

DANA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, centrally located, great customer service, staff very attentive to our needs.
Stayed 2 nights in Apr 2023

10/10 Excellent

MADELINA

Travelled with family
Liked: Cleanliness, staff & service
Excellent location.
Stayed 5 nights in Apr 2023

8/10 Good

Daniel

Stayed 2 nights in Mar 2023

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023