2/10 Terrible
Lesley
2 Sept 2024
Disliked: Staff & service, property conditions & facilities
This hotel is all pretense and no substance. The room was dark and looked out on a fire escape on which workers in the neighboring building would smoke right outside your window. There were ceiling leaks that caused wet patches in the carpeting and leaked brown liquid from the light fixture into the shower. The shower glass was not big enough and water pooled all over the bathroom floor after every shower so you had to use all your towels to mop it up, then there was no place to put all the wet towels as the bathroom had only one hook. The elevators were very slow and at times only one worked. When you got on one they were often crowded with people including hotel staff. When we reported the issues to the front desk they acknowledged the problems but offered no solutions and shrugged as if they knew but couldn't do anything. Completely not worth the money.
Lesley
Stayed 5 nights in Aug 2024