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citizenM Chicago Downtown

4.0 star property
Hotel with a fitness centre, steps from Michigan Avenue
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM Chicago Downtown

Terrace/patio
Room, 1 King Bed, City View
Exterior
Bathroom shower
Interior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Gym
  • Restaurant
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
80 East Wacker Place, Chicago, IL, 60601
  • Michigan Avenue
    1 min walk
  • Chicago Riverwalk
    2 min walk
  • Chicago Theatre
    4 min walk
  • Chicago, IL (MDW-Midway Intl.)
    32 min drive

Room options

Room, 1 King Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow-top bed
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

River Hotel

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (3569)
The price is AU$196
for 1 night
includes taxes & fees
8 Dec - 9 Dec
River Hotel

About the area

Chicago

CitizenM Chicago Downtown puts you in the heart of Chicago, within steps of popular attractions like Michigan Avenue and Chicago Riverwalk. Highlights at this hotel include a restaurant, a bar/lounge and a 24-hour business centre. .The restaurant, CanteenM - open 24/7, serves international cuisine and is open for breakfast, lunch and dinner. 3 meeting rooms, a business centre, and coworking space are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available daily between 6:00 AM and 11:00 AM. .Attractions within a short walk walk of this 4-property class Downtown Chicago hotel include Millennium Park and Chicago Theatre.

What's nearby

  • Michigan Avenue - 1 min walk - 0.1 km
  • Chicago Riverwalk - 2 min walk - 0.2 km
  • Chicago Theatre - 4 min walk - 0.4 km
  • Millennium Park - 5 min walk - 0.5 km
  • Art Institute of Chicago - 11 min walk - 1.0 km

Getting around

  • Millennium Station - 4 min walk
  • State Station - 4 min walk
  • Chicago Midway Airport (MDW) - 32 min drive

Restaurants

  • ‪LH Rooftop - ‬3 min walk
  • ‪The Royal Sonesta Chicago Downtown - ‬2 min walk
  • ‪Nutella Cafe - ‬2 min walk
  • ‪Base Bar - ‬1 min walk
  • ‪Chipotle Mexican Grill - ‬1 min walk

About this property

citizenM Chicago Downtown

Hotel with a fitness centre, steps from Michigan Avenue
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 3 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. The business-friendly citizenM Chicago Downtown also features a fitness centre, coffee/tea in common area, and express check-in.

This 4-star Chicago hotel is smoke free.

  • 1 building
  • 280 guestrooms or units
  • 10 levels
  • Built in 2022
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM Chicago Downtown offers 280 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and an iron/ironing board. Housekeeping is provided on request.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • CanteenM - open 24/7

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, JCB International and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citizenm Chicago Chicago
CitizenM Chicago Downtown Hotel
CitizenM Chicago Downtown Chicago
CitizenM Chicago Downtown Hotel Chicago

Frequently asked questions

What is the cancellation policy at citizenM Chicago Downtown?

CitizenM Chicago Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at citizenM Chicago Downtown?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at citizenM Chicago Downtown on 25 Nov 2024 start from AU$196.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to citizenM Chicago Downtown?

The closest beach to citizenM Chicago Downtown is Oak Street Beach (1.8 km).

What makes citizenM Chicago Downtown a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at citizenM Chicago Downtown.

Does citizenM Chicago Downtown serve breakfast?

Yep, guests give a thumbs up to the buffet breakfast here! Available daily from 6:00 AM to 11:00 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at citizenM Chicago Downtown?

No, citizenM Chicago Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at citizenM Chicago Downtown?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at citizenM Chicago Downtown?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at citizenM Chicago Downtown?

No, only service animals are allowed.

citizenM Chicago Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1676 out of 2277 reviews" "
Rating 8 - Good. 391 out of 2277 reviews" "
Rating 6 - Okay. 110 out of 2277 reviews" "
Rating 4 - Poor. 50 out of 2277 reviews" "
Rating 2 - Terrible. 50 out of 2277 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Aug 2024

10/10 Excellent

Dahlia Ruth, Boca Raton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the decor and how modern it was. The rooms are small but well laid out and very comfortable. Easy walk to Millenium park.
Stayed 2 nights in Aug 2024

10/10 Excellent

Charlyse

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband flew me out for a date night and we stayed here! 10/10 recommend! Hands down a great hotel!
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Kayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and comfortable
Stayed 2 nights in Aug 2024

10/10 Excellent

claudia m

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Rooms are too small
Stayed 3 nights in Aug 2024

10/10 Excellent

Hydeia JaMae

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is nice, quiet, in the middle of everything walking distance and sooooo pretty.
Stayed 3 nights in Aug 2024

10/10 Excellent

Luis

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked how the hotel was right downtown, steps to the river and magnificent mile. The staff were very helpful (thank you An) and it was very clean. Even though the rooms were on the smaller side, it had more than enough space for a 4 night stay. Loved the upscale and modern finishes. Was really neat using my iPhone and the CitizenM app to control the blinds, lights and tv. Would definitely go back and to any other location in the world. Please come to Toronto!!!
Stayed 4 nights in Aug 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Marcos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greatest Hotel in Downtown Chicago!
Stayed 3 nights in Aug 2024

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Aug 2024

8/10 Good

Stacy, Weymouth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is clean, quiet, and right in the heart of the city. We walked pretty much to every place we wanted to visit. The rooms are very small but very clean and have every amenity. The bed was comfortable. The gym is fantastic and well equipped. My only complaint is that the bathrooms have frosted glass walls which did not provide much privacy.
Stayed 3 nights in Aug 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Ali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in downtown Chicago near the Riverwalk. There is a walking distance to lots of sightseeing locations. Obviously busy area. There is no parking available at the hotel. Finding Parking is a bit of headache if you are not familiar with the area. overnight parking costs $50-60. The hotel is modern and clean. There is a self checking-in system to pick room. Our Room was cozy however super tiny. The room was equipped with lots of fancy gadgets to change ambient colours, adjust blinds, etc.. we had one of upper level rooms on west side however view was masked by other adjacent building.
Stayed 1 night in Aug 2024

10/10 Excellent

Tracie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is low key on the grid The art working is amazing. The staff friendly and drinks were great. The rooms provide a personal and comfortable environment. Would stay again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dana De

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so unique and cute! The rooms are a little on the smaller side, but very functional for 1-2 people. The room is controlled by an iPad which is really cool, and offers blackout curtains as well as day ones for a really cozy sleep.
Stayed 1 night in Aug 2024

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Jerrard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to book a hotel last minute the night before my flight to the states and found this amazing property. Very affordable and reasonable price with new, clean and technologically advanced facilities. Room was made up beautifully with complimentary drinks tickets due to the occasion being our anniversary. Absolutely cannot recommend more. Nothing to complain about! Thank you!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Carissa, Worcester

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Artsy Green and conscience
Stayed 3 nights in Aug 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024