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citizenM Chicago Downtown

4.0 star property
Hotel with a fitness centre, steps from Michigan Avenue

Photo gallery for citizenM Chicago Downtown

Terrace/patio
Exterior
Room, 1 King Bed, City View | View from room
Interior
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Free WiFi
  • 24/7 front desk
The current price is AU$205
includes taxes & fees
23 Apr - 24 Apr

Explore the area

Map
80 East Wacker Place, Chicago, IL, 60601
  • Michigan Avenue
    ‪1 min walk‬
  • Chicago Riverwalk
    ‪2 min walk‬
  • Millennium Park
    ‪5 min walk‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
  • City view
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Chicago

CitizenM Chicago Downtown puts you in the heart of Chicago, within steps of popular attractions like Michigan Avenue and Chicago Riverwalk. Highlights at this hotel include a restaurant, a bar/lounge and a 24-hour business centre. .The restaurant, CanteenM - open 24/7, serves international cuisine and is open for breakfast, lunch and dinner. 3 meeting rooms, a business centre, and coworking space are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available daily between 6:00 AM and 11:00 AM. .Attractions within a short walk walk of this 4-property class Downtown Chicago hotel include Millennium Park and Chicago Theatre.

What's nearby

  • Michigan Avenue - 1 min walk - 0.1 km
  • Chicago Riverwalk - 2 min walk - 0.2 km
  • Chicago Theatre - 4 min walk - 0.4 km
  • Millennium Park - 5 min walk - 0.5 km
  • Art Institute of Chicago - 11 min walk - 1.0 km

Getting around

  • Millennium Station - 4 min walk
  • State Station - 4 min walk
  • Chicago Midway Airport (MDW) - 32 min drive

Restaurants

  • ‪LH Rooftop - ‬3 min walk
  • ‪The Royal Sonesta Chicago Downtown - ‬2 min walk
  • ‪Nutella Cafe - ‬2 min walk
  • ‪Base Bar - ‬1 min walk
  • ‪Chipotle Mexican Grill - ‬1 min walk

About this property

citizenM Chicago Downtown

Hotel with a fitness centre, steps from Michigan Avenue
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 3 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. The business-friendly citizenM Chicago Downtown also features a fitness centre, coffee/tea in common area, and express check-in.

This 4-star Chicago hotel is smoke free.

  • 1 building
  • 280 guestrooms or units
  • 10 levels
  • Built in 2022
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM Chicago Downtown offers 280 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and an iron/ironing board. Housekeeping is provided on request.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • CanteenM - open 24/7

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, JCB International and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citizenm Chicago Chicago
CitizenM Chicago Downtown Hotel
CitizenM Chicago Downtown Chicago
CitizenM Chicago Downtown Hotel Chicago

Frequently asked questions

What is the cancellation policy at citizenM Chicago Downtown?

CitizenM Chicago Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at citizenM Chicago Downtown?

As of 18 Apr 2025, prices found for a 1-night stay for 2 adults at citizenM Chicago Downtown on 23 Apr 2025 start from AU$205.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to citizenM Chicago Downtown?

Yep, citizenM Chicago Downtown is a short 19-minute walk from Ohio Street Beach.

What makes citizenM Chicago Downtown a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at citizenM Chicago Downtown.

Does citizenM Chicago Downtown serve breakfast?

Yep, guests give a thumbs up to the buffet breakfast here! Available daily from 6:00 AM to 11:00 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at citizenM Chicago Downtown?

No, citizenM Chicago Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at citizenM Chicago Downtown?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at citizenM Chicago Downtown?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at citizenM Chicago Downtown?

No, only service animals are allowed.

citizenM Chicago Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2203 out of 2935 reviews
Rating 8 - Good. 478 out of 2935 reviews
Rating 6 - Okay. 134 out of 2935 reviews
Rating 4 - Poor. 55 out of 2935 reviews
Rating 2 - Terrible. 65 out of 2935 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Zariah

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

kenneth adam

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The lobby is cool and staff is friendly- but please look closely at rooms ahead of booking. They are basically closet size. This is a micro hotel. Location good and the common spots are spacious. The rooms are not! I ended up booking elsewhere and not being refunded.
Stayed 1 night in Dec 2024

10/10 Excellent

John, Oak Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place…
Stayed 1 night in Jan 2025

10/10 Excellent

Trinh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely good value
Stayed 4 nights in Jan 2025

10/10 Excellent

Luana

Liked: Cleanliness, staff & service, property conditions & facilities
great place
Stayed 2 nights in Jan 2025

10/10 Excellent

Tanya

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Sai

Travelled with family, Travelled with partner
Good
Stayed 1 night in Jan 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful & unique stay!
Stayed 1 night in Jan 2025

2/10 Terrible

Rowda

Disliked: Property conditions & facilities
Disgusting stuff especially the manager
Stayed 1 night in Jan 2025

10/10 Excellent

Malik

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Lisvania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Jaysen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Carlos

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Euro Pedrosa de Melo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Modern, comfortable, and perfectly located. Staff was solid, and the vibe was on point. Highly recommend.
Stayed 2 nights in Jan 2025

10/10 Excellent

Linette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly enjoyed this stay! On my top 5 of best places Ive stayed. Clean, great staff, easy access to endless things in downtown by walking
Stayed 3 nights in Jan 2025

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Audia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved every moment of my stay, I definitely will be booking here in the future!!!
Stayed 3 nights in Jan 2025

10/10 Excellent

John

Stayed 1 night in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything just small room
Stayed 4 nights in Dec 2024

10/10 Excellent

Iskender

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jan 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Wendel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I didn’t like was that everything was digital. No cash. Check in makes you scan cc and drivers license which just opens you up to cyber threats. Didn’t see why it was necessary to scan both. Very young vibe, European feel which makes sense since it’s owned by an Amsterdam company. Fun interesting art.
Stayed 1 night in Jan 2025