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Congress Plaza Hotel

3.5 star property
Hotel with 2 restaurants, steps from Columbia College Chicago
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Congress Plaza Hotel

Aerial view
Exterior
Junior Suite, City View | City view
Standard Room, 2 Double Beds, Accessible
Junior Suite, City View | Living area

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Bar
  • 24/7 front desk
  • Parking available
The price is AU$174
includes taxes & fees
22 Jan - 23 Jan

Explore the area

Map
520 South Michigan Avenue, Chicago, IL, 60605
  • Columbia College Chicago
    ‪1 min walk‬
  • Auditorium Building and Theatre
    ‪2 min walk‬
  • State Street
    ‪4 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible

Highlights

Separate sitting area
Air conditioning
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Shower/bath combination
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, City View

Junior Suite, City View

Junior Suite, City View

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed, Lake View, Lakeside

Standard Suite, 1 King Bed, Lake View, Lakeside | Living room

Standard Suite, 1 King Bed, Lake View, Lakeside

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 50 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 50 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 1 King Bed, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Lake View

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 23 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Lake View

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 23 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

River Hotel

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (3729)
The price is AU$164
for 1 room
includes taxes & fees
4 Feb - 5 Feb
River Hotel

About the area

Chicago

Congress Plaza Hotel puts you in the heart of Chicago, within steps of Auditorium Building and Theatre and Columbia College Chicago. Highlights at this hotel include 2 restaurants and 2 bars/lounges. .Tavern Tap is open for breakfast. Tavern Tap is the hotel's own sports bar. 50000 square feet (4645 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Full breakfast is available at weekends between 6:30 AM and 11:00 AM. There's also the convenience of self parking. .Sights within a short walk of this Downtown Chicago hotel include Museum of Contemporary Photography and Spertus Institute of Jewish Studies.

What's nearby

  • Auditorium Building and Theatre - 2 min walk
  • Art Institute of Chicago - 6 min walk
  • Millennium Park - 8 min walk
  • Michigan Avenue - 11 min walk
  • Grant Park - 18 min walk

Getting around

  • Chicago Van Buren Street Station - 2 min walk
  • Harrison Station - 5 min walk
  • Chicago O'Hare International Airport (ORD) - 37 min drive

Restaurants

  • ‪The Lounge At Congress Hotel - ‬2 min walk
  • ‪Fontano's Subs - ‬3 min walk
  • ‪Epic Burger - ‬4 min walk
  • ‪Buddy Guy's Legends - ‬5 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Congress Plaza Hotel

Hotel with 2 restaurants, steps from Columbia College Chicago
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business centre and meeting rooms.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 50000 square feet (4645 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Congress Plaza Hotel. For a fee, parking is available.

This Chicago hotel is smoke free.

  • 870 guestrooms or units
  • 14 levels
  • 3 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 50000 sq ft of conference space
  • 4645 sq. m of conference space
  • Built in 1893
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
Congress Plaza Hotel offers 870 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 62 per night)

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:00 AM for a fee: USD 16 to 23 for adults and USD 12 to 18 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Tavern Tap
  • Tavern Tap

Things to do

  • Bicycle storage
  • Gym
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 50,000 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Hand-held showerhead
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 49.00
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 59.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16 to 23 for adults and USD 12 to 18 for children
  • Uncovered self-parking fee: USD 62.00 per night
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Congress Hotel
Congress Hotel Plaza
Congress Plaza
Congress Plaza Chicago
Congress Plaza Hotel
Congress Plaza Hotel Chicago
Hotel Congress Plaza
Plaza Congress Hotel
Congress Hotel Chicago
Congress Plaza Hotel Hotel
Congress Plaza Hotel Chicago
Congress Plaza Hotel Hotel Chicago

Frequently asked questions

What is the cancellation policy at Congress Plaza Hotel?

Congress Plaza Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Congress Plaza Hotel?

As of 21 Jan 2025, prices found for a 1-night stay for 2 adults at Congress Plaza Hotel on 22 Jan 2025 start from AU$173.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Congress Plaza Hotel?

Yep, Congress Plaza Hotel has an uncovered self car park for USD 62.00 per night.

Are there any beaches close to Congress Plaza Hotel?

The closest beach to Congress Plaza Hotel is Oak Street Beach (3.1 km).

Are there hot tubs in the rooms at Congress Plaza Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Congress Plaza Hotel serve breakfast?

You bet, full breakfast is offered at weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Congress Plaza Hotel?

No, Congress Plaza Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Congress Plaza Hotel?

Yep, Congress Plaza Hotel has 2 restaurants.

What time are check-in & check-out at Congress Plaza Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Congress Plaza Hotel?

No, only service animals are allowed.

Congress Plaza Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 3482 out of 8428 reviews" "
Rating 8 - Good. 2363 out of 8428 reviews" "
Rating 6 - Okay. 1312 out of 8428 reviews" "
Rating 4 - Poor. 719 out of 8428 reviews" "
Rating 2 - Terrible. 552 out of 8428 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Curtis

Business traveller
Great property. Friendly staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Tahsia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was so happy staying here. I asked for an extra blanket because I was cold and the staff went above and beyond bringing me a blanket and a space heater! So friendly and thoughtful.
Stayed 2 nights in Oct 2024

6/10 Okay

Raul

Disliked: Cleanliness, property conditions & facilities
Old and not very well maintained. The restaurants are not great, and everything look dirty
Stayed 5 nights in Oct 2024

10/10 Excellent

Elango, Mississuaga

Business traveller
Liked: Cleanliness, staff & service, amenities
Bedding is dated
Stayed 4 nights in Oct 2024

10/10 Excellent

Elizabeth

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This grand old lady has seen her share of history. When you visit, ask for a peek at the Gold Room! The building is well-kept; my single standard king was large and comfortable. Water pressure was great and the shower was hot almost immediately. Commercial grade laminate flooring in the room meant no carpet dust. I didn't pay for a view but a short walk through Grant Park gets you up close to Buckingham Fountain. Walk a little further to the museum campus or downtown. Doorman Steve was always standing by to assist. (Does he ever go home?) Housekeeping staff work hard to keep guests happy. If you seek bland and overpriced, look elsewhere. Otherwise, I highly recommend the Congress.
Stayed 5 nights in Oct 2024

2/10 Terrible

Jeffrey Allan

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Calling this place a dump would be an insult to dumps everywhere. It was 40 degrees the morning we checked into the hotel. The hotel DOES NOT HAVE HEAT. They run an old boiler system that can only do one or the other. They gave us a $36 small space heater from Home Depot to try to keep warm. What kind of hotel in Chicago doesn't have heat in October? The kind of hotel that should shutter their doors until they can afford to make some upgrades.
Stayed 2 nights in Oct 2024

4/10 Poor

Wanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Sierra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Congress!! Me. Steve out front was ana amazing help with our bags, the other gentleman who were apart of the concierge service were great as well. Mr. Bill in the bar was always great. The stay was all around amazing for us. We were two female travelers and felt safe the entire time and were close to so much.
Stayed 5 nights in Oct 2024

10/10 Excellent

Wayne

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
: (
My only complaint is when I arrived back to my room on my last night, around 5pm, my room had not been cleaned.
Stayed 3 nights in Oct 2024

8/10 Good

Shellie

Liked: Cleanliness, staff & service
A little dated but pretty comfortable stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tiffani

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great haunted historical hotel. We didn’t have air conditioning with stunk but other than that it was clean and nice. Being from the country it was darn near impossible to sleep because of the noise but I think that’s just a general city issue.
Stayed 3 nights in Oct 2024

10/10 Excellent

Dahlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only issue was that the room service had to be called several times before anyone picked up to take my order. When I was told and shown the lake view room, I had to lean over to see the lake view with the photo I saw when reserving showed the lake straight ahead in plain view. Also, my room was freezing. Other than that it was good.
Stayed 2 nights in Oct 2024

6/10 Okay

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Beautiful but chilly
Elegant place for a stay, but there is no heat control. The hotel gave me extra blankets, but that only helped when I was sleeping. For some reason there were no washcloths either. I’d visit this hotel in summer but not the rest of the year.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Yoshinori

Stayed 1 night in Oct 2024

2/10 Terrible

Alphonso

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
The view was horrible. The ice machine was broken on the floor I was on It was a strong smell of paint. The stuff at the front desk was not friendly. That hotel needs to be knocked down and rebuilt. We were so spooked that we only stayed one night, checked out and went to another hotel
Stayed 3 nights in Oct 2024

8/10 Good

Halina, Chelmsford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location! We selected this hotel for its proximity to the downtown and attractions we wanted to see. The hotel is a historic property. We had a room with king size bed. Fairly basic but clean and bed was comfortable. Check in was painless. We didn’t interact with staff too much because we were out for the most of the day. Location is perfect; about 10-15 minutes walk to the Bean, the fountain across the street, the Chicago Cultural Center ( a must see Tiffany’s dome inside), the River Walk, the art museum, the Symphony hall. Behind the hotel there is a strip with breakfast place, Chinese restaurant (we ate there twice, great food), a Himalayan restaurant ( looked interesting but we didn’t have time to check it out), and Dunkin’ Donuts. On the same street there is a public library that is worth checking. I would stay there again.
Stayed 3 nights in Oct 2024

6/10 Okay

Lydia

Liked: Staff & service
The hotel is decent in general, lots of obvious signs of aging and many repairs need to made to little things like baseboards, peeling paint, broken elevator buttons, and random little things like that. I also requested a no smoking room and was placed in a smoking room. The housekeepers I encountered were all very friendly, as well as the front desk attendants. I will definitely stay at this hotel again, but will ensure that I get a non smoking room next time.
Stayed 3 nights in Oct 2024

8/10 Good

Vorada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very much a 3 star hotel - the rooms feel a little dated and it took a long time for the hot water to kick in for our shower… but the king size bed was comfortable, bathroom spacious and clean, had different options for soft (or bright) lighting, and the lobby facilities and staff are so great. It met all our needs as a safe place to sleep for a short trip. Highly recommend especially for convenient transit and walking.
Stayed 3 nights in Oct 2024

10/10 Excellent

Hiroaki

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Anette

Stayed 4 nights in Oct 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very friendly and helpful staff. The bath/shower was needing a little update. Room was clean and very comfortable. Very walkable to all the highlights. Highly recommend staying there!
Stayed 4 nights in Oct 2024

10/10 Excellent

Ella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay for a weekend getaway. We had some minor issues with the TV and the air conditioning, but overall would stay here again!
Stayed 2 nights in Oct 2024

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic building and a view of the lake, Navy Pier, Buckingham Fountain and the museums from our room. The staff was very helpful and friendly. Would stay again.
Stayed 1 night in Oct 2024