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Courtyard by Marriott Chicago Magnificent Mile

3.0 star property
Hotel with a 24-hour fitness centre, steps from Michigan Avenue

Photo gallery for Courtyard by Marriott Chicago Magnificent Mile

View from room
Lobby
Lobby
Indoor pool
Premium bedding, in-room safe, desk, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Pool
  • Bar
  • Parking available
The current price is AU$207
includes taxes & fees
20 Apr - 21 Apr

Explore the area

Map
165 East Ontario Street, Chicago, IL, 60611
  • Michigan Avenue
    ‪2 min walk‬
  • Chicago Riverwalk
    ‪11 min walk‬
  • Millennium Park
    ‪14 min walk‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪34 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • City view
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds

Premium bedding, in-room safe, desk, blackout curtains

Room, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Non Smoking, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

49-inch flat-screen TV with satellite channels, TV

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Chicago

Courtyard by Marriott Chicago Magnificent Mile puts you in the heart of Chicago, steps from Michigan Avenue and within a 10-minute stroll of State Street. Highlights at this hotel include a restaurant, an indoor swimming pool and a 24-hour gym. .The coffee shop, Starbucks, is open for breakfast and lunch. At the hotel's own lounge bar, you can stop for a drink. 3703 square feet (344 square metres) of event facilities include 6 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Cooked-to-order breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of valet parking. .Attractions within a 15-minute walk of this 3-property class Downtown Chicago hotel include Chicago Riverwalk and Millennium Park.

What's nearby

  • Michigan Avenue - 2 min walk - 0.2 km
  • Chicago Riverwalk - 11 min walk - 0.9 km
  • Chicago Theatre - 14 min walk - 1.2 km
  • Millennium Park - 14 min walk - 1.2 km
  • Navy Pier - 20 min walk - 1.7 km

Getting around

  • Grand Station (Red Line) - 7 min walk
  • Millennium Station - 14 min walk
  • Chicago Midway Airport (MDW) - 34 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Timothy O'Toole's Pub Chicago - ‬3 min walk
  • ‪Beatrix - ‬2 min walk
  • ‪Panera Bread - ‬3 min walk
  • ‪W XYZ Bar - ‬2 min walk

About this property

Courtyard by Marriott Chicago Magnificent Mile

Hotel with a 24-hour fitness centre, steps from Michigan Avenue
Courtyard by Marriott Chicago Magnificent Mile offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 3703 square feet (344 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Courtyard by Marriott Chicago Magnificent Mile. For a fee, parking is available.

This 3-star Chicago hotel is smoke free.

  • 1 building
  • 306 guestrooms or units
  • 23 levels
  • Conference rooms
  • 3703 sq ft of conference space
  • 344 sq. m of conference space
  • Built in 2002
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue
Courtyard by Marriott Chicago Magnificent Mile offers 306 accommodations with a safe and free newspapers. Beds feature premium bedding. 49-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Chicago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

Chinese (Mandarin), English, Lithuanian, Polish, Spanish

Similar properties

Exterior

Hilton Chicago/Magnificent Mile Suites

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, 2,143 reviews
The price is AU$218
includes taxes & fees
21 Apr - 22 Apr
Hilton Chicago/Magnificent Mile Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (USD 65 per night; includes in/out privileges)
  • Valet parking on site (USD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 4 to 20 for adults and USD 4 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Copper Fox Gastropub
  • Starbucks

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,703 square feet of conference space
  • 6 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 4 to 20 for adults and USD 4 to 10 for children
  • Self-parking fee: USD 65 per night (in/out privileges)
  • Valet parking fee: USD 65 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Property Registration Number 60611, 60611, Hotel License

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Magnificent Mile Marriott
Courtyard Chicago Magnificent Mile
Courtyard Marriott Chicago Magnificent Mile
Courtyard Marriott Hotel Chicago Magnificent Mile
Marriott Chicago Magnificent Mile
Marriott Chicago Magnificent Mile Courtyard
Marriott Courtyard Chicago Magnificent Mile
Courtyard Marriott Chicago Magnificent Mile Hotel
Hotel Courtyard by Marriott Chicago Magnificent Mile Chicago
Chicago Courtyard by Marriott Chicago Magnificent Mile Hotel
Hotel Courtyard by Marriott Chicago Magnificent Mile
Courtyard by Marriott Chicago Magnificent Mile Chicago
Courtyard Marriott Magnificent Mile Hotel
Courtyard Marriott Chicago Magnificent Mile
Courtyard Marriott Magnificent Mile
Courtyard by Marriott Chicago Magnificent Mile Hotel
Courtyard by Marriott Chicago Magnificent Mile Chicago
Courtyard by Marriott Chicago Magnificent Mile Hotel Chicago

Frequently asked questions

What is the cancellation policy at Courtyard by Marriott Chicago Magnificent Mile?

Courtyard by Marriott Chicago Magnificent Mile offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Courtyard by Marriott Chicago Magnificent Mile?

As of 17 Apr 2025, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Chicago Magnificent Mile on 20 Apr 2025 start from AU$207.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Courtyard by Marriott Chicago Magnificent Mile?

Yep, Courtyard by Marriott Chicago Magnificent Mile has a self car park with in/out privileges for USD 65 per night.

Are there any beaches close to Courtyard by Marriott Chicago Magnificent Mile?

Yep, Courtyard by Marriott Chicago Magnificent Mile is a short 17-minute walk from Oak Street Beach.

Does Courtyard by Marriott Chicago Magnificent Mile have a pool?

Courtyard by Marriott Chicago Magnificent Mile has an indoor pool. The pool is open 7:00 AM to 10:00 PM.

What makes Courtyard by Marriott Chicago Magnificent Mile a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Courtyard by Marriott Chicago Magnificent Mile.

Is Courtyard by Marriott Chicago Magnificent Mile family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Courtyard by Marriott Chicago Magnificent Mile is a hit with families.

Does Courtyard by Marriott Chicago Magnificent Mile serve breakfast?

You bet, cooked-to-order breakfast is offered daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Courtyard by Marriott Chicago Magnificent Mile?

No, Courtyard by Marriott Chicago Magnificent Mile does not offer an airport shuttle service.

Is there a bar or restaurant at Courtyard by Marriott Chicago Magnificent Mile?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at Courtyard by Marriott Chicago Magnificent Mile?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Courtyard by Marriott Chicago Magnificent Mile?

No, pets are not allowed.

Courtyard by Marriott Chicago Magnificent Mile Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 814 out of 1305 reviews
Rating 8 - Good. 286 out of 1305 reviews
Rating 6 - Okay. 114 out of 1305 reviews
Rating 4 - Poor. 43 out of 1305 reviews
Rating 2 - Terrible. 48 out of 1305 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Murali Krishna Reddy

Liked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

sheri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely perfect
Stayed 2 nights in Nov 2024

2/10 Terrible

Patrice

Stayed 1 night in Nov 2024

10/10 Excellent

Armen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Joe at the front desk was EXCELLENT! He is truly a valuable asset to your hotel.
Stayed 2 nights in Jan 2025

8/10 Good

Shanice

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay but the hotel could have had free breakfast with all the money we paid for stay and parking! I really loved that the Starbucks was inside lobby!
Stayed 1 night in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Joni

Great property very convenient
Stayed 3 nights in Dec 2024

10/10 Excellent

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel to anyone wanting to stay in downtown Chicago! Everything is nearby, location is great!! Staff is friendly and helpful, only thing I can say I didn’t like was how expensive parking can be, but then again you are in the big city.
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the hospital.
Stayed 1 night in Jan 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was beautiful, we really enjoyed our New Years Eve stay, shopping was amazing, LV, Uggs, Levi’s all great stores.
Stayed 2 nights in Dec 2024

6/10 Okay

Camara

Liked: Cleanliness, property conditions & facilities
Booked a room on the 20TH floor
Stayed 4 nights in Jan 2025

8/10 Good

Amarachi

Stayed 3 nights in Jan 2025

8/10 Good

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a bit dated. Some of the wallpaper was peeling, missing piece of the mirror above the bedside lamp, missing cabinet door where the mini fridge is located.
Stayed 3 nights in Jan 2025

2/10 Terrible

Alvin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommended
Upon arriving to the property, I noticed the front lobby area was not the cleanest. When we got up to our room, it was disappointingly dirty also. The floors had crumbs and stain marks everywhere. The bathroom looked like it was cleaned up in a rush. My wife and I both could not sleep that night due to the uncomfortable bed we were provided. We originally booked for two nights but we checked out the next morning and booked another hotel elsewhere.
Stayed 2 nights in Jan 2025

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jan 2025

10/10 Excellent

Adri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall 10/10 highly recommend
Stayed 1 night in Dec 2024

8/10 Good

Keary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the location. It was close enough to walk to the Navy Pier and the whole area was pretty nice overall. The front desk staff and parking attendants were very helpful. My only complaints are that the pool was really cold and there is no hot tub.
Stayed 2 nights in Dec 2024

10/10 Excellent

Maddison

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and clean rooms
Stayed 2 nights in Dec 2024

6/10 Okay

Valentina

Disliked: Cleanliness
We didn't like the cleaning. The room and most of all the bathroom was only cleaned every 2 days and once was not cleaned properly.
Stayed 5 nights in Dec 2024

10/10 Excellent

Rex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and we felt safe. It is near the NorthWestern hospital so you do hear the ambulance often. We used a noise maker app to block it out. It works perfect.
Stayed 2 nights in Dec 2024

10/10 Excellent

Joni

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Sensational
Front desk at check-in was Incredible! Very informative, polite and efficient!
Stayed 1 night in Dec 2024

10/10 Excellent

Jada

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself was average and satisfactory. The rooms and hallways were clean. The hotel is in a great location with plenty of shopping, restaurants, experiences less than a .5 mile away. The staff were also extremely helpful. The staff really made the hotel a great experience. They never hesitated to help us with questions or anything we needed.
Stayed 4 nights in Dec 2024

10/10 Excellent

Edward

Travelled with family, Business traveller
Liked: Amenities
Property in great location to Northwestern hospital. Check in person was great.
Stayed 1 night in Dec 2024