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Embassy Suites by Hilton Chicago Downtown Magnificent Mile

4.0 star property
Hotel with free breakfast, a short walk to Michigan Avenue

Photo gallery for Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Exterior
Indoor pool
Lobby
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Room service
  • Housekeeping
The current price is AU$266
includes taxes & fees
22 Apr - 23 Apr

Explore the area

Map
511 North Columbus Drive, Chicago, IL, 60611
  • Michigan Avenue
    ‪5 min walk‬
  • Chicago Riverwalk
    ‪10 min walk‬
  • Millennium Park
    ‪12 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪38 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
Hairdryer
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll In Shower)

55-inch LCD TV with satellite channels, TV, pay films

Premium Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll In Shower)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, Multiple Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Hairdryer
Eco-friendly toiletries
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Suite, Multiple Beds, Non Smoking, Lake View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Suite, Multiple Beds, Non Smoking, Lake View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Hairdryer
Eco-friendly toiletries
  • 39 sq m
  • Lake view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - king
Hairdryer
Eco-friendly toiletries
  • 44 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed, Non Smoking

55-inch LCD TV with satellite channels, TV, pay films

Premium Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Hairdryer
Eco-friendly toiletries
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, City View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
Hairdryer
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Hairdryer
Eco-friendly toiletries
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Lake View (High Floor)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, Lake View (High Floor)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
Hairdryer
  • 39 sq m
  • Lake view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, City View (High Floor)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, City View (High Floor)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Hairdryer
Eco-friendly toiletries
  • 39 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed with Sofa bed, City View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
Hairdryer
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View, Corner

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, City View, Corner

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
Hairdryer
  • 44 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Room, 2 Bedrooms, Non Smoking

Presidential Room, 2 Bedrooms, Non Smoking | Living area

Presidential Room, 2 Bedrooms, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
2 bedrooms
Hairdryer
  • 84 sq m
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Hairdryer
Eco-friendly toiletries
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Suite, Multiple Beds, City View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Suite, Multiple Beds, City View

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Hairdryer
Eco-friendly toiletries
  • 39 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Hairdryer
Eco-friendly toiletries
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Hairdryer
Eco-friendly toiletries
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking (Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking (Roll-in Shower)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Hairdryer
Eco-friendly toiletries
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, Accessible, Bathtub

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Hairdryer
Eco-friendly toiletries
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
Hairdryer
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Hairdryer
Eco-friendly toiletries
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Hairdryer
Eco-friendly toiletries
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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The price is AU$397
includes taxes & fees
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About the area

Chicago

Embassy Suites by Hilton Chicago Downtown Magnificent Mile puts you in the heart of Chicago, within just a 10-minute stroll of popular attractions like Michigan Avenue and State Street. Highlights at this hotel include a restaurant, an indoor swimming pool and free buffet breakfast. .This business-friendly hotel offers a fitness centre, a business centre and concierge services. Additionally, you'll find a free manager's reception, Wi-Fi in public areas and a 24-hour business centre. Each morning free breakfast is served. There's also the convenience of self parking. .Attractions within a 15-minute walk of this 4-property class Downtown Chicago hotel include Chicago Riverwalk and Millennium Park.

What's nearby

  • Michigan Avenue - 5 min walk - 0.5 km
  • Chicago Riverwalk - 10 min walk - 0.9 km
  • Millennium Park - 12 min walk - 1.1 km
  • Chicago Theatre - 14 min walk - 1.2 km
  • Navy Pier - 15 min walk - 1.3 km

Getting around

  • Grand Station (Red Line) - 8 min walk
  • Millennium Station - 14 min walk
  • Chicago O'Hare International Airport (ORD) - 38 min drive

Restaurants

  • ‪Timothy O'Toole's Pub Chicago - ‬3 min walk
  • ‪Egg Harbor Cafe - ‬2 min walk
  • ‪W XYZ Bar - ‬3 min walk
  • ‪Sky Lobby at the Embassy Suites - ‬1 min walk
  • ‪Dublin 4 Irish Pub and Cafe - ‬3 min walk

About this property

Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Hotel with free breakfast, a short walk to Michigan Avenue
Embassy Suites by Hilton Chicago Downtown Magnificent Mile offers its guests an indoor pool and a fitness centre. There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is available in public spaces for a fee.

A 24-hour business centre, 8 meeting rooms, and limo/town car service are available. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Chicago Downtown Magnificent Mile. For a fee, parking is available.

This 4-star Chicago hotel is smoke free.

  • 455 guestrooms or units
  • 17 levels
  • Built in 2001
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Embassy Suites by Hilton Chicago Downtown Magnificent Mile offers 455 accommodations with a safe and coffee/tea makers. 55-inch LCD televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access (Wi-Fi speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

Arabic, English, French, Spanish

Similar properties

Lobby

Embassy Suites by Hilton Chicago Downtown River North

  • Pool
  • Breakfast included
  • Pet-friendly
  • Restaurant
4.2 out of 5, Very good, 3,843 reviews
The price is AU$254
includes taxes & fees
20 Apr - 21 Apr
Embassy Suites by Hilton Chicago Downtown River North

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per night); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 19.95 per night)

Parking and transport

  • Limo/town car service
  • Parking on site (USD 61 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A restaurant
  • Free manager's reception

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways (124 centimetre high)
  • Handrails in stairways (124 centimetre high)
  • Lift (109 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (124 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 19.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 19.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 19.95 per night (rates may vary)
  • Self-parking fee: USD 61.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Property Registration Number 60611, 60611, Hotel License

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Chicago Downtown Lakefront
Embassy Suites Lakefront
Embassy Suites Lakefront Hotel
Embassy Suites Lakefront Hotel Chicago Downtown
Embassy Downtown Lakefront Suites
Embassy Suites Chicago Downtown Magnificent Mile Hotel
Embassy Suites Chicago Downtown Magnificent Mile
Embassy Suites
Embassy Suites Chicago Downtown Magnificent Mile
Embassy Suites by Hilton Chicago Downtown Magnificent Mile Hotel

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Chicago Downtown Magnificent Mile?

Embassy Suites by Hilton Chicago Downtown Magnificent Mile offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Chicago Downtown Magnificent Mile?

As of 4 Apr 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Chicago Downtown Magnificent Mile on 22 Apr 2025 start from AU$265.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Chicago Downtown Magnificent Mile?

Yep, Embassy Suites by Hilton Chicago Downtown Magnificent Mile has a self car park for USD 61.00 per night.

Are there any beaches close to Embassy Suites by Hilton Chicago Downtown Magnificent Mile?

Yep, Embassy Suites by Hilton Chicago Downtown Magnificent Mile is a short 18-minute walk from Oak Street Beach. Fun beach activities include kayaking.

Does Embassy Suites by Hilton Chicago Downtown Magnificent Mile have a pool?

Embassy Suites by Hilton Chicago Downtown Magnificent Mile has an indoor pool. The pool is open 6:00 AM to 10:00 PM.

Is Embassy Suites by Hilton Chicago Downtown Magnificent Mile family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Chicago Downtown Magnificent Mile is a hit with families.

Does Embassy Suites by Hilton Chicago Downtown Magnificent Mile serve breakfast?

You bet, guests enjoy the free buffet breakfast here! Offered daily, this is the perfect place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Chicago Downtown Magnificent Mile?

No, Embassy Suites by Hilton Chicago Downtown Magnificent Mile does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Chicago Downtown Magnificent Mile?

Yep, you can grab a meal at Embassy Suites by Hilton Chicago Downtown Magnificent Mile's onsite restaurant.

What time are check-in & check-out at Embassy Suites by Hilton Chicago Downtown Magnificent Mile?

Check-in begins at 4 PM. Check-out time is 11 AM.

Embassy Suites by Hilton Chicago Downtown Magnificent Mile Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1347 out of 2647 reviews
Rating 8 - Good. 630 out of 2647 reviews
Rating 6 - Okay. 337 out of 2647 reviews
Rating 4 - Poor. 203 out of 2647 reviews
Rating 2 - Terrible. 130 out of 2647 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful glass elevator. Interesting rooms with inner courtyard feel. Wooden shutters. Complementary happy hour. Fantastic made to order breakfast. Convenient and safe off street unloading area. I don’t like how cold the pool was. And I wish the bellman was optional.
Stayed 1 night in Jan 2025

10/10 Excellent

Vicky

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast buffet and lots of tables in the main area to eat! Happy hour was fun too!
Stayed 1 night in Jan 2025

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room!
The suite was excellent with the bathroom in between the living and bedroom area. The teens could stay up later while not disturbing those wanting to sleep.
Stayed 1 night in Jan 2025

10/10 Excellent

Len E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free drinks time frame needs to be longer. Way too short. And waiting in a lime to approach the bar is pretty lame. I have never had to do that in my life anywhere in the world.
Stayed 1 night in Dec 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Sujoud

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful family friendly hotel. Close to Michigan Ave and many amazing restaurants!
Stayed 2 nights in Dec 2024

10/10 Excellent

Selma, Saint Louis

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend staying here out of all hotels in Chicago!! Convenient parking plus stores nearby. Super friendly staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

JESSICA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Heath, Huntington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Allecia

Disliked: Cleanliness, property conditions & facilities
Our bathroom was very dirty.
Stayed 1 night in Dec 2024

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness
We had an all overall good experience with this hotel. We were on the 12th floor facing the lake and able to see the New Year’s Eve fireworks with the family. The only complaint we had was that we tried to check in early and they forgot to call us when our room was ready
Stayed 2 nights in Dec 2024

10/10 Excellent

Atif

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for families. The one bedroom suite style was perfect for our family of 5. Breakfast is not fancy but the breakfast staff is great and try to be as efficient as possible. It gets a little packed after 9a so go a little earlier. The pool is not big but still fun for the kids. The nearby sauna is nice for adults. Location is excellent. There's a very convenient Whole Foods right across the street if you feel like a quick easy lunch (Pizza by the slice, sandwiches, deli, buffet). Parking is $59/day, so be warned about that. Overall, if I was a single traveller, probably not my first choice; but very comfortable for families. Would stay again.
Stayed 3 nights in Dec 2024

6/10 Okay

Brandy

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went for a few fun days
Stayed 2 nights in Dec 2024

10/10 Excellent

Byron

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience
Stayed 2 nights in Dec 2024

10/10 Excellent

Mo

Stayed 1 night in Dec 2024

8/10 Good

Dustin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Sandeep

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Seating area was fantastic. Free daily two alcohol drinks per adult which was unique
Stayed 5 nights in Dec 2024

2/10 Terrible

Don

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One time only
Bad condition. Pull out sofa broken and had to sleep on floor. Tub filthy door lock broken.
Stayed 1 night in Dec 2024

6/10 Okay

Patrick

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Samantha S.

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It took over 20 minutes just to check in. Very long line.
Stayed 1 night in Dec 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Ruben, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great. Due to the time we were there many many people were there also. But great place.
Stayed 4 nights in Dec 2024