MainStay Suites Chicago Hillside

2.5 star property
Hotel in Hillside with free parking
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MainStay Suites Chicago Hillside

Exterior
Property amenity
Lobby
Lobby
Standard Room, 2 Double Beds, Non Smoking

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • Laundry
  • Kitchen
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
4575 Frontage Rd, Hillside, IL, 60162
  • Hines Veterans Administration Hospital
    6 min drive
  • Elmhurst Hospital - Main Campus
    6 min drive
  • Elmhurst College
    7 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    23 min drive

Room options

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Shower/bath combination
Designer toiletries
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Shower/bath combination
Designer toiletries
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Shower/bath combination
Designer toiletries
Private bathroom
Microwave
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Shower/bath combination
Designer toiletries
Private bathroom
Microwave
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Shower/bath combination
Designer toiletries
Private bathroom
Microwave
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Shower/bath combination
Designer toiletries
Private bathroom
Microwave
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Hillside

At MainStay Suites Chicago Hillside, you'll be 19.4 km (12.1 mi) from United Center. Highlights at this hotel include free self-parking, and in-room kitchens and free WiFi. .This pet-friendly hotel offers free WiFi in public areas, a front desk safe and a lift. Additionally, you'll find laundry facilities and a vending machine. .Attractions within a 20-minute drive of this Hillside hotel include Donald E. Stephens Convention Center and Allstate Arena.

What's nearby

  • Elmhurst Hospital - Main Campus - 6 min drive - 4.9 km
  • Drury Lane Theater - 8 min drive - 7.1 km
  • Oakbrook Center Mall - 8 min drive - 7.2 km
  • Brookfield Zoo - 8 min drive - 7.9 km
  • Donald E. Stephens Convention Center - 15 min drive - 17.2 km

Getting around

  • Melrose Park Bellwood Station - 5 min drive
  • Harlem- Forest Park Station - 6 min drive
  • Chicago O'Hare International Airport (ORD) - 23 min drive

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Ariston Restaurant - ‬3 min drive
  • ‪Wendy's - ‬3 min drive
  • ‪Baskin-Robbins - ‬3 min drive

About this property

MainStay Suites Chicago Hillside

Hotel in Hillside with free parking
As a guest of MainStay Suites Chicago Hillside, you'll find a vending machine, laundry facilities, and complimentary use of a nearby fitness facility. WiFi is free in public spaces. MainStay Suites Chicago Hillside also features a front desk safe and a lift. Free self parking is available.

This Hillside hotel is smoke free.

  • 122 guestrooms or units
  • 3 levels
  • Self-service laundry
  • Front desk (limited hours)
  • Front desk safe
  • Lift
  • No smoking on site
MainStay Suites Chicago Hillside offers 122 accommodations with a safe and designer toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens or kitchenettes offer fridges, stovetops and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a limited basis and hairdryers can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

MainStay Suites Chicago Hillside Hotel
MainStay Suites Chicago Hillside Hillside
MainStay Suites Chicago Hillside Hotel Hillside

Frequently asked questions

Is parking available at MainStay Suites Chicago Hillside?

Yep, MainStay Suites Chicago Hillside has a free self car park.

How much does it cost to stay at MainStay Suites Chicago Hillside?

As of 26 Nov 2024, prices found for a 1-night stay for 2 adults at MainStay Suites Chicago Hillside on 1 Dec 2024 start from AU$108.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at MainStay Suites Chicago Hillside?

No, MainStay Suites Chicago Hillside does not offer an airport shuttle service.

What time are check-in & check-out at MainStay Suites Chicago Hillside?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

MainStay Suites Chicago Hillside Reviews

Reviews

6.4
Rating 10 - Excellent. 242 out of 1040 reviews" "
Rating 8 - Good. 238 out of 1040 reviews" "
Rating 6 - Okay. 215 out of 1040 reviews" "
Rating 4 - Poor. 123 out of 1040 reviews" "
Rating 2 - Terrible. 222 out of 1040 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jose a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

John

Liked: Staff & service
Disliked: Property conditions & facilities
Bedding did not look fresh, wrinkled and worn looking..I should have requested new bedding....Hard floors with no rugs were uncomfortable...Air/heater was loud and squealing....no chairs were in the room but request was honored and 2 brought up 2 days later.....Tv'a position on low table made watching in bed Uncomfortable and strained,Raise your tv or put on wall.
Stayed 3 nights in Aug 2024

2/10 Terrible

Colby

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
Stayed 3 nights in Aug 2024

2/10 Terrible

Karla

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Gustavo

Disliked: Cleanliness, property conditions & facilities
You get what you pay for
Not clean at all, was a non smoking hotel but smelled like cigarettes in the hallways and in the king suite I got, the room was spacious but very outdated and dirty, the hallway to my room was dark and felt sketchy walking to my room, all in all I guess 380$ for the weekend wasn’t so bad, just don’t expect something luxurious, hotel needs a massive renovation.
Stayed 2 nights in Aug 2024

2/10 Terrible

Nicholas

Travelled with family, Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty rooms, terrible neighborhood, overcharged for king room and given full bed room
Stayed 1 night in Aug 2024

2/10 Terrible

Brayan

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole place had bedbugs. I got bit pretty bad and multiple people were complaining about the same issue. They wouldn’t do anything about it or give anyone a refund. Wouldn’t recommend staying here.
Stayed 2 nights in Aug 2024

10/10 Excellent

Javier

Stayed 1 night in Aug 2024

2/10 Terrible

J Orlando

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roaches everywhere Don’t waste your money or time.
Stayed 3 nights in Jul 2024

2/10 Terrible

keyanna

Stayed 2 nights in Aug 2024

2/10 Terrible

Kevin

Disliked: Cleanliness, property conditions & facilities
Beg bugs to the point everyone has bites on them
Stayed 2 nights in Aug 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Takahiro

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Dezria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Cheyenne

Travelled with partner
Disliked: Property conditions & facilities
Good stay. cons: elevator wasnt working for the duration of our stay; front desk doesnt look too friendly, feels awkward checking in.; fridge does not cool. sushi and milk went bad. large stain on floor in our room. used soaps left in bathroom.
Stayed 2 nights in Jul 2024

2/10 Terrible

Craig

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please read
The most horrible experience I ever had in my life, this place shouldn't be listed anywhere on line. Rooms are definitely unsanitary, especially the bathrooms, the doormat upon entering tells you everything. Please stay totally away from this choice of resident.
Stayed 2 nights in Jul 2024

2/10 Terrible

brian

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I was there during the big computer shutdown. Everyone's flights were canceled and they were price gauging the crap out of hotels because there were none available. $580! This hotel should be ashamed. Only reason I paid is I'd already done the night before on airport floor and had a kid with me. Bogus. Based on cost paid, should be all 1 star.
Stayed 1 night in Jul 2024

8/10 Good

Jack

Liked: Staff & service
Stayed 14 nights in Jul 2024

4/10 Poor

Christian

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service, property conditions & facilities
Unpleasant.
Stayed 1 night in Jul 2024

4/10 Poor

Vivian

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Could only get clean towels between 9am-3pm no coffee in room
Stayed 5 nights in Jul 2024

2/10 Terrible

Kris

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelled horrible. Very dirty. Guy came and tried to get into our room in the middle of the night. Front desk did not make me feel better. Phone in the room did not work. Very scary!
Stayed 1 night in Jul 2024

6/10 Okay

Shari

Stayed 1 night in Jul 2024

2/10 Terrible

Dannie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was told I couldn’t get extra or clean towels. A lot of activity loud noise and people wandering around building drunk. TV remote didn’t work and couldn’t change channels due to no buttons on tv. Shower pressure was very low.
Stayed 2 nights in Jul 2024

2/10 Terrible

Nelson, Jacksonville

Disliked: Cleanliness, staff & service, property conditions & facilities
kl
Stayed 1 night in Jul 2024