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MainStay Suites Chicago Hillside

2.5 star property
Hotel in Hillside with free parking

Photo gallery for MainStay Suites Chicago Hillside

Exterior
Lobby
Lobby
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • Air conditioning
  • Kitchen
  • Laundry
  • Free WiFi
  • Parking included
The current price is AU$119
includes taxes & fees
17 Feb - 18 Feb

Explore the area

Map
4575 Frontage Rd, Hillside, IL, 60162
  • Hines Veterans Administration Hospital
    ‪6 min drive‬
  • Elmhurst Hospital - Main Campus
    ‪6 min drive‬
  • Elmhurst College
    ‪7 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Designer toiletries
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Designer toiletries
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Designer toiletries
Microwave
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Designer toiletries
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Designer toiletries
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
Designer toiletries
Microwave
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Room

Best Western Plus Chicago Hillside

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
3.8 out of 5, Good, (1005)
The price is AU$148
for 1 room
includes taxes & fees
25 Feb - 26 Feb
Best Western Plus Chicago Hillside

About the area

Hillside

At MainStay Suites Chicago Hillside, you'll be 19.4 km (12.1 mi) from United Center. Highlights at this hotel include free self-parking, and in-room kitchens and free WiFi. .This pet-friendly hotel offers free WiFi in public areas, a front desk safe and a lift. Additionally, you'll find laundry facilities and a vending machine. .Attractions within a 20-minute drive of this Hillside hotel include Donald E. Stephens Convention Center and University of Illinois Chicago.

What's nearby

  • Loyola University Medical Center - 6 min drive
  • Drury Lane Theater - 8 min drive
  • Oakbrook Center Mall - 8 min drive
  • Brookfield Zoo - 8 min drive
  • Donald E. Stephens Convention Center - 15 min drive

Getting around

  • Melrose Park Bellwood Station - 5 min drive
  • Harlem- Forest Park Station - 6 min drive
  • Chicago O'Hare International Airport (ORD) - 23 min drive

Restaurants

  • ‪Starbucks - ‬15 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Ariston Restaurant - ‬3 min drive
  • ‪Wendy's - ‬3 min drive
  • ‪Baskin-Robbins - ‬3 min drive

About this property

MainStay Suites Chicago Hillside

Hotel in Hillside with free parking
As a guest of MainStay Suites Chicago Hillside, you'll find a vending machine, laundry facilities, and complimentary use of a nearby fitness facility. WiFi is free in public spaces. MainStay Suites Chicago Hillside also features a front desk safe and a lift. Free self parking is available.

This Hillside hotel is smoke free.

  • 122 guestrooms or units
  • 3 levels
  • Self-service laundry
  • Front desk (limited hours)
  • Front desk safe
  • Lift
  • No smoking on site
MainStay Suites Chicago Hillside offers 122 accommodations with a safe and designer toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens or kitchenettes offer fridges, stovetops and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a limited basis and hairdryers can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

MainStay Suites Chicago Hillside Hotel
MainStay Suites Chicago Hillside Hillside
MainStay Suites Chicago Hillside Hotel Hillside

Frequently asked questions

Is parking available at MainStay Suites Chicago Hillside?

Yep, MainStay Suites Chicago Hillside has a free self car park.

How much does it cost to stay at MainStay Suites Chicago Hillside?

As of 11 Feb 2025, prices found for a 1-night stay for 2 adults at MainStay Suites Chicago Hillside on 17 Feb 2025 start from AU$118.87, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at MainStay Suites Chicago Hillside?

No, MainStay Suites Chicago Hillside does not offer an airport shuttle service.

What time are check-in & check-out at MainStay Suites Chicago Hillside?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

MainStay Suites Chicago Hillside Reviews

Reviews

6.4
Rating 10 - Excellent. 242 out of 1003 reviews
Rating 8 - Good. 228 out of 1003 reviews
Rating 6 - Okay. 199 out of 1003 reviews
Rating 4 - Poor. 115 out of 1003 reviews
Rating 2 - Terrible. 219 out of 1003 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
Took multiple rings of a doorbell over a 12 minute wait before a worker came to the desk to check me in (around 5:30 pm on a Saturday.). No Wi-Fi password provided at checkin or on anything in the room. No directions for TV or anything else, as is standard elsewhere. One lamp base covered with sticky stuff. One lamp bulb out. Toilet paper holder broken. Refrigerator door should have been hinged on opposite side. An older, cheaper place to stay, but I often stay at similar places that are 3-4 star.
Stayed 1 night in Nov 2024

10/10 Excellent

Untreia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean you could smell it as you walked in. Toilet was clean somewhat had dirt under the lid but overall nice place
Stayed 2 nights in Nov 2024

2/10 Terrible

Emil

Stayed 1 night in Oct 2024

6/10 Okay

Mary

Travelled with family
Disliked: Cleanliness
Security deposit on room that was not disclosed
Upon check in clerk informed me that I had to put a 100.00 dollar fee for security I was never told this when I filled out paperwork online. I asked when I would receive the money on my credit card and was told a week. I found this to be unacceptable and felt that my money was being used to receive interest on. Please advise
Stayed 1 night in Oct 2024

2/10 Terrible

Deon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Arnaldo

Liked: Staff & service
.
Stayed 1 night in Oct 2024

10/10 Excellent

Taseen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Andy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled like grease from a restaurant kitchen..the refrigerator was dingy all over
Stayed 2 nights in Oct 2024

2/10 Terrible

Randi

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible, do not stay here.
I booked this hotel for one night. Upon arrival the pictures looked nothing like the actual rooms. There is a strong cigarette smell present throughout the entire hotel. There was a broke plate in the parking lot. Since this was somewhere we were just sleeping at and not spending a lot of time at we did not want to make a big deal. But after freshening up and leaving we come back to notice a room key on the floor that was not left by us. The room also began to smell of marijuana. The fridge was also leaking and there was a puddle. Our legs were also itchy. We had to leave at 11pm and drive 3 hours back home because I am allergic to smoke and my throat began to itch and swell. This place is so unprofessional and should not pass a health check
Stayed 1 night in Oct 2024

2/10 Terrible

Logan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dump
Stains in carpet, odor, mildew in shower. Disgusting Had to call front desk to make sure they were aware of massive stain in middle of floor so I wouldn’t lose my deposit.
Stayed 1 night in Sep 2024

2/10 Terrible

Pamela

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
The service was poor. No daily cleaning service.The rooms were non-smoking but the rooms smelled of smoke.There was a cigarette butt left in the sink.The sheets were not tightly fitted to bed but the bed was clean.The smoke detector had a towel stuffed in it. I can say the refrigerator was the cleanest of all. This hotel will not be my choice when returning to Chicago.
Stayed 2 nights in Oct 2024

6/10 Okay

Raymon

Disliked: Cleanliness, property conditions & facilities
The internet worked very well but a car was stripped in the parking lot all tires were gone ; the refrigerator in room did not work and was very noisy you heard the fan on it was hitting something all night
Stayed 9 nights in Sep 2024

4/10 Poor

Kayla

Travelled with family and small children
Disliked: Staff & service, amenities
Prices are a bit high for a weekly rate it’s crazy how they charge more than a mortgage! A month
Stayed 1 night in Sep 2024

2/10 Terrible

shana

Travelled with family
This hotel looked like something out of a scary movie , definitely not like the pictures. I was scared to even hit the light switch let alone lay my head there. I was charged by the hotel even though the Expedia listing said pay at check in. Then it took days to get my refund because I had to call corporate considering nobody answer the hotel phone and when they do the general manager is never available. Mind you I looked at 3 different rooms before I decided to leave and go somewhere else because I was so tired that I really wanted one of them to be in good enough condition to lay my body on their beds. Worst hotel I have ever seen in my life.
Stayed 1 night in Sep 2024

10/10 Excellent

María

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Brandon

Stayed 1 night in Sep 2024

2/10 Terrible

andrea

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Jeramie

Stayed 2 nights in Aug 2024

10/10 Excellent

Chris

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Property needs a lot of TLC/renovations. We stayed on the 2nd floor. Hotel had this awful smell. They need to work on their cleaning supplies and skills. Room was outdated, Dresser was falling apart, bathroom was just ok, kitchen area was old/microwave and fridge worked but were old and worn. Beds were ok/new pillows needed. Overall the room needed some serious updating.
Stayed 6 nights in Sep 2024

6/10 Okay

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facilities although seems a little run down. A lot of noise and constant smell of weed. Alright for one night and you get what you get for the price
Stayed 1 night in Jun 2024

8/10 Good

Keysha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Fredrick

Stayed 5 nights in Aug 2024