Hilton Chicago (Chicago, USA): Reviews & Deals from AU$357

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Historic hotel with 2 restaurants and health club

Where to?

Dates

April 2025

May 2025

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Breakfast available
Laundry
Parking available

includes taxes & fees

1 May - 2 May

Explore the area

720 S Michigan Ave, Chicago, IL, 60605

Millennium Park
‪12 min walk‬
Grant Park
‪18 min walk‬
Soldier Field
‪20 min walk‬
Chicago, IL (ORD-O'Hare Intl.)
‪39 min drive‬

Room options

Premium bedding, pillow-top beds, in-room safe, individually decorated

Family Room, 4 Bedrooms

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow-top bed

Premium bedding

Lake view
82 sq m
Sleeps 16
4 Single Beds

Room, 2 Double Beds, Lake View

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

Lake view
37 sq m
Sleeps 4
2 Double Beds

37-inch TV with cable channels, pay films

Room, 2 Double Beds, Accessible (Hearing)

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow-top bed

Premium bedding

35 sq m
Sleeps 4
2 Double Beds

Junior Suite, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Separate bedroom

Partial lake view
39 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed, Accessible (Hearing)

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow-top bed

Premium bedding

27 sq m
Sleeps 2
1 King Bed

Luxury Suite, 1 King Bed

Highlights

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Dining table

HDTV

Lake view
82 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

24 sq m
Sleeps 2
1 King Bed

Luxury Suite, 2 Bedrooms

Highlights

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Dining table

HDTV

Lake view
87 sq m
Sleeps 6
1 King Bed

Room (Parlor)

Highlights

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow-top bed

Lake view
34 sq m
Sleeps 2
1 Single Murphy Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow-top bed

Premium bedding

27 sq m
Sleeps 2
1 King Bed

Room, 2 Queen Beds

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Separate bedroom

Pillow-top bed

34 sq m
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible (3x3 Shower, Mobility & Hearing)

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow-top bed

Premium bedding

27 sq m
Sleeps 2
1 King Bed

Room, 2 Double Beds, Accessible (3x3 Shower, Mobility & Hearing)

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow-top bed

Premium bedding

35 sq m
Sleeps 4
2 Double Beds

Room, 1 Double Bed

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

18 sq m
Sleeps 2
1 Double Bed

Room, 2 Double Beds, Accessible (Transfer Shower)

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow-top bed

Premium bedding

35 sq m
Sleeps 4
2 Double Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow-top bed

Premium bedding

28 sq m
Sleeps 2
1 King Bed

Room, 2 Double Beds

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

33 sq m
Sleeps 4
2 Double Beds

Junior Suite, 1 King Bed

Highlights

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Separate bedroom

Partial lake view
39 sq m
Sleeps 2
1 King Bed

Suite, Multiple Beds

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow-top bed

Premium bedding

Lake view
Sleeps 6
2 King Beds

Suite, Multiple Beds, Ocean View

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow-top bed

Premium bedding

Sleeps 8
3 King Beds

Suite, Multiple Beds

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow-top bed

Premium bedding

Lake view
Sleeps 6
2 King Beds

Suite, Multiple Beds

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow-top bed

Premium bedding

Lake view
Sleeps 8
3 King Beds

Superior Room, 1 King Bed (High Floor)

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Premium bedding

Pillow-top bed

24 sq m
Sleeps 2
1 King Bed

Superior Room, 2 Queen Beds (High Floor)

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Separate bedroom

Pillow-top bed

34 sq m
Sleeps 4
2 Queen Beds

Room, 2 Double Beds, 2 Bathrooms

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

35 sq m
Sleeps 4
2 Double Beds

Superior Room, 2 Double Beds (High Floor)

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Premium bedding

Pillow-top bed

33 sq m
Sleeps 4
2 Double Beds

Superior Room, 2 Double Beds, Accessible, Bathtub (High Floor)

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Premium bedding

Pillow-top bed

35 sq m
Sleeps 4
2 Double Beds

Superior Room, 2 Double Beds, Accessible (High Floor, Roll-in Shower)

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Premium bedding

Pillow-top bed

35 sq m
Sleeps 4
2 Double Beds

Superior Room, 2 Double Beds, Accessible (High Floor)

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Premium bedding

Pillow-top bed

35 sq m
Sleeps 4
2 Double Beds

Superior Room, 1 King Bed, Accessible, Bathtub (High Floor)

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Premium bedding

Pillow-top bed

28 sq m
Sleeps 2
1 King Bed

Superior Room, 1 King Bed, Accessible (High Floor, Roll-in Shower)

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Premium bedding

Pillow-top bed

28 sq m
Sleeps 2
1 King Bed

Suite, Multiple Beds, Non Smoking

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow-top bed

Premium bedding

Lake view
Sleeps 6
3 King Beds

Room, 1 King Bed

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow-top bed

Premium bedding

27 sq m
Sleeps 2
1 King Bed

Suite, 1 King Bed

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow-top bed

Premium bedding

Lake view
Sleeps 4
1 King Bed

Superior Room, 1 King Bed, Accessible (High Floor)

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Premium bedding

Pillow-top bed

28 sq m
Sleeps 2
1 King Bed

Room, 2 Queen Beds

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Separate bedroom

Pillow-top bed

34 sq m
Sleeps 4
2 Queen Beds

Room, 2 Queen Beds, Lake View

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Separate bedroom

Pillow-top bed

Lake view
37 sq m
Sleeps 4
2 Queen Beds

Suite, 1 King Bed

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow-top bed

Premium bedding

Lake view
Sleeps 4
1 King Bed

Presidential Suite, 1 King Bed

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow-top bed

Premium bedding

Sleeps 7
1 King Bed

Suite, 1 Bedroom

Highlights

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Lake view
82 sq m
Sleeps 2
1 King Bed

Room, 1 King Bed, Lake View

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Blackout curtains

Pillow-top bed

Lake view
27 sq m
Sleeps 2
1 King Bed

Luxury Suite, 3 Bedrooms

Highlights

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

3 bedrooms

Lake view
82 sq m
Sleeps 8
1 King Bed

Traditional Suite, 2 Bedrooms (Parlor)

Highlights

Separate dining area

Separate sitting area

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Lake view
82 sq m
Sleeps 6
2 Double Beds and 1 King Bed

Suite, 1 King Bed

Highlights

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

HDTV

Hypo-allergenic bedding

Pillow-top bed

Premium bedding

Lake view
Sleeps 4
1 King Bed

About the area

Chicago

Hilton Chicago puts you in the heart of Chicago, within just a 10-minute stroll of Buckingham Fountain and Art Institute of Chicago. Highlights at this historic hotel include 2 restaurants, an indoor swimming pool and a gym. .The café, Herb N Kitchen, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. 234000 square feet (21739 square metres) of event facilities include 50 meeting rooms and a conference centre, and other business amenities include a business centre and coworking space. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Full breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and noon. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4-property class Downtown Chicago hotel include Millennium Park and Field Museum of Natural History.

What's nearby

Art Institute of Chicago - 10 min walk - 0.9 km
Millennium Park - 12 min walk - 1.0 km
Shedd Aquarium - 16 min walk - 1.3 km
Grant Park - 18 min walk - 1.5 km
Soldier Field - 20 min walk - 1.7 km

Getting around

Harrison Station - 5 min walk
Chicago Museum Campus-11th Street Station - 7 min walk
Chicago O'Hare International Airport (ORD) - 39 min drive

Restaurants

‪Lou Malnati's Pizzeria - ‬4 min walk
‪The Lounge At Congress Hotel - ‬3 min walk
‪Starbucks - ‬7 min walk
‪Grant Park Bistro - ‬1 min walk
‪Epic Burger - ‬7 min walk

About this property

Hilton Chicago

Historic hotel with 2 restaurants and health club

Hilton Chicago offers its guests an indoor pool and a health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre, 50 meeting rooms, and coworking spaces are available. Event space at this hotel measures 234000 square feet (21739 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Chicago. For a fee, parking is available.

This 4-star Chicago hotel is smoke free.

1544 guestrooms or units

29 levels

2 dining venues

234000 sq ft of conference space

21739 sq. m of conference space

Built in 1927

Deli

Conference centre

Business facilities

Breakfast available (surcharge)

Dry cleaning

Front desk (24 hours)

Express check-in

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Wedding services available

Gift shop

Fireplace in lobby

Bellhop

Lift

No smoking on site

Bar or lounge

Coffee shop

Hilton Chicago offers 1544 accommodations with laptop-compatible safes and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

Chinese (Mandarin), English, Spanish

Similar properties

Pool
Spa
Pet-friendly
Restaurant

includes taxes & fees

20 Apr - 21 Apr

Property amenities

Internet

Available in all rooms: WiFi (USD 12.95 per day); wired internet (surcharge)
Available in some public areas: Free WiFi and wired internet

Parking and transport

Covered parking on site (USD 72 per night)
Covered valet parking on site (USD 88 per day)
Wheelchair-accessible parking and van parking available

Food and drink

Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 35 for adults and USD 17 for children
2 restaurants
A bar/lounge
A coffee shop/cafe
Snack bar/deli

Restaurants on site

720 Bar and Grill
Herb N Kitchen
Kitty O Sheas

Things to do

Bicycle rentals
Health club
Indoor pool

Family friendly

Indoor pool
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Luggage storage
Safe at front desk
Vending machine

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (on request)
Multilingual staff
Porter/bellhop
Wedding services

Business services

50 meeting rooms
Business centre
Conference centre (234,000 square foot of space)
Coworking space

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
20 accessible parking spaces
Assistive listening devices
Braille/raised signage
Lift (118 centimetre wide door)
Stair-free path to entrance
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk (116 centimetre high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

Room amenities

Bedroom

Hypo-allergenic bedding
Pillowtop mattress
Premium bedding

Bathroom

Designer toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

37-inch HDTV with premium cable channels
Pay films

Food and drink

Coffee/tea maker

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Energy-saving switches in guestrooms
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: USD 100 per accommodation, per stay
Weight limit: 75 lb per pet

Children and extra beds

Children are welcome.

Kids stay free! Children 18 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Destination fee: USD 29.35 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: from approximately USD 35 for adults and from USD 17 for children
Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
Fee for in-room wired Internet: USD 12.95 per night (rates may vary)
Covered self-parking fee: USD 72.00 per night
Valet parking fee: USD 88.00 per day
Pet fee: USD 100 per accommodation, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Property Registration Number 60605

We should mention

Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Hilton Michigan Ave

Hilton Chicago Cultural Mile

Hilton Chicago Michigan Ave Cultural Mile

Hilton Michigan Ave Cultural Mile

Hilton Michigan Ave Cultural Mile Hotel

Hilton Michigan Ave Cultural Mile Hotel Chicago

Hilton Chicago Michigan Ave Cultural Mile Hotel

Hilton Chicag

Hilton Chicago Hotel

Hilton Chicago Chicago

Hilton Chicago Hotel Chicago

Hilton Chicago Michigan Ave Cultural Mile

Frequently asked questions

What is the cancellation policy at Hilton Chicago?

Hilton Chicago offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Chicago?

As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at Hilton Chicago on 1 May 2025 start from AU$310.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Chicago?

Yep, Hilton Chicago has a covered self car park for USD 72.00 per night.

Are there any beaches close to Hilton Chicago?

The closest beach to Hilton Chicago is Ohio Street Beach (2.5 km).

Does Hilton Chicago have a pool?

Hilton Chicago has an indoor pool.

What luxury perks are available at Hilton Chicago?

Hilton Chicago features a health club, an indoor pool and 2 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes Hilton Chicago a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Hilton Chicago.

Does Hilton Chicago serve breakfast?

Sure does, full breakfast is served weekdays between 7:00 AM and 11:00 AM and weekends between 7:00 AM and noon.

Is there a free airport shuttle available at Hilton Chicago?

No, Hilton Chicago does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Chicago?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Chicago?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Hilton Chicago Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Lori

Travelled with family

3 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2024

6/10 Okay

Antonio

3 Jan 2025

Liked: Amenities, property conditions & facilities

Everything was fine, except that they charge so much for hotel service that the name is not enough. As famous as it is, I was not very happy. In some aspects of the room, cleanliness, conciseness and the extra charge, but oh well, another experience

Stayed 7 nights in Dec 2024

10/10 Excellent

Valerie Suhellen

2 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveller

2 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2024

10/10 Excellent

Michael, Greenleaf

2 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2024

10/10 Excellent

Joshua

2 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2024

10/10 Excellent

Fred

1 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Clean, comfortable, and convenient.

Stayed 3 nights in Dec 2024

10/10 Excellent

Danielle M

Travelled with family

1 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was very attentive and check in was very easy.

Stayed 1 night in Dec 2024

6/10 Okay

Denise

1 Jan 2025

Liked: Cleanliness

Disliked: Staff & service

When we checked in we were hit with a mandatory additional "facility fee" of $50. Why was it not included in the price listing if it was mandatory all along? They had no good explanation and it made the whole experience feel extremely scammy. The cafe downstairs was also ridiculously overpriced with $8 gatorade?! It was a fine room but it all left a bad taste in our mouths. Be honest about your prices, please.

Stayed 1 night in Dec 2024

8/10 Good

Robert A

Travelled with partner

31 Dec 2024

Liked: Cleanliness, staff & service, amenities

Room was a little decrepit: peeling wallpaper in bathroom, loose handle on tub faucet, towel bar barely hanging on wall, therefore unusable.

Stayed 3 nights in Dec 2024

8/10 Good

Aitbek

Travelled with family, Travelled with family and small children

31 Dec 2024

Liked: Property conditions & facilities

Great hotel with good view

Stayed 1 night in Dec 2024

8/10 Good

Nathan

31 Dec 2024

Stayed 2 nights in Dec 2024

10/10 Excellent

Ethan

31 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2024

10/10 Excellent

Javier

Travelled with family

31 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent location

Stayed 1 night in Dec 2024

2/10 Terrible

EmadEddin, Guelph

Travelled with family

31 Dec 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Our stay at the Hilton Chicago was not an enjoyable one to say the least. The most frustrating of all is the destination fee, which is 25$ per room per day. Staff provide extremely unclear instructions about what it is and how to use it to get your money’s worth. The hotel makes it even harder for guests to do that. For example, the fee includes 18$ per day credit on laundry. Laundry is advertised in the laundry slip as being available 7 days a week but in fact is only available Monday to Friday. If it is advertised that we get 18$ per day credit on laundry then laundry must be available 7 days a week or the hotel must inform you ahead of time. We only found out once we prepared our laundry and called the valet to pick it up. We were also informed that we are offered 2 complimentary water bottles daily but after asking for it on the third day, we were told it was only provided to those who rent pickle ball equipment (included in destination fee), which is extremely ridiculous. Only after we complained were we told that we could potentially use the 18$ laundry credit to get snacks. It seems that they hide information from clients so as to reduce the amount of credit claimed by the clients. The destination fee also gives you access to wifi and the fitness center. Since when are these paid for in hotels? These have always been included. The hotel is also run down and needs renovation/updating. Maybe then the destination fee would make sense but as it is now, it is unjustified.

Stayed 3 nights in Dec 2024

10/10 Excellent

Dessery

Travelled with family

30 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything including amenities were excellent!

Stayed 5 nights in Dec 2024

10/10 Excellent

Kevin

30 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The staff there were super helpful and very professional loved everything that helped me with

Stayed 1 night in Dec 2024

4/10 Poor

Bryce

Travelled with group

30 Dec 2024

Stayed 2 nights in Dec 2024

6/10 Okay

Ryan

Travelled with group

30 Dec 2024

Liked: Cleanliness, staff & service

Stayed 2 nights in Dec 2024

4/10 Poor

Kenneth

30 Dec 2024

Liked: Staff & service

Disliked: Cleanliness

Stayed 3 nights in Dec 2024

8/10 Good

Patrick

Travelled with family

30 Dec 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Enjoyable stay in a historic building. The room was a little small for the price we paid and a few of the mandatory fees felt predatory, but the overall experience was enjoyable.

Stayed 4 nights in Dec 2024

10/10 Excellent

KATHY

Travelled with family

30 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NFL Football Game

Check in went smoothly considering how busy they were. staff was very friendly and even gave recommendations on places to eat nearby. room was very clean.

Stayed 1 night in Dec 2024

6/10 Okay

Kevin

Travelled with family

30 Dec 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

We reserved two queens and got two doubles… very small beds with kids let alone two adults. Desk staff was snippy. Duped into paying $25 to park and unload the car instead of being allowed to just drop our stuff off.

Stayed 3 nights in Dec 2024

10/10 Excellent

Robert

30 Dec 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

4/10 Poor

ling

30 Dec 2024

Disliked: Staff & service, amenities, property conditions & facilities

Stayed 3 nights in Dec 2024

Hilton Chicago

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Family Room, 4 Bedrooms

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Room, 1 King Bed, Accessible (Roll-In Shower)

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Suite, Multiple Beds

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Superior Room, 1 King Bed (High Floor)

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Superior Room, 2 Queen Beds (High Floor)

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Room, 2 Double Beds, 2 Bathrooms