InterContinental Chicago Magnificent Mile, an IHG Hotel

4.5 star property
Luxury Chicago hotel in Downtown Chicago with 2 restaurants
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for InterContinental Chicago Magnificent Mile, an IHG Hotel

Exterior
Indoor pool
2 restaurants, breakfast, lunch, dinner served; American cuisine
Indoor pool
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Bar
  • Room service
  • Housekeeping
  • Breakfast available
The price is AU$335
includes taxes & fees
3 Feb - 4 Feb

Explore the area

Map
505 N Michigan Ave, Chicago, IL, 60611
  • Michigan Avenue
    ‪1 min walk‬
  • State Street
    ‪5 min walk‬
  • Northwestern Memorial Hospital
    ‪6 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪37 min drive‬

Room options

Junior Suite, 1 King Bed, City View (Executive Tower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, City View (Executive Tower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
Blackout curtains
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Grand Suite, 1 Bedroom, Tower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
  • 46 sq m
  • Sleeps 4
  • 1 Single Bed

Executive Suite, 1 Bedroom, Tower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Classic Room, 2 Double Beds, Mobility Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed, City View, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
Blackout curtains
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Double Beds (Executive Tower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, City View (Premier, Executive Tower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Classic Room, 2 Double Beds, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
Blackout curtains
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
Blackout curtains
  • 23 sq m
  • Sleeps 4
  • 1 Single Bed

Classic Room, 1 King Bed, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
Blackout curtains
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Double Beds, City View (Premier, Grand Tower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
Blackout curtains
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Grand Suite, 1 Bedroom, City View, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
Blackout curtains
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 Single Bed

Grand Suite, 1 Bedroom, Tower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
  • 46 sq m
  • Sleeps 5
  • 2 Double Beds

Executive Suite, 1 Bedroom, Tower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
  • 65 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

Classic Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Double Beds, Mobility Accessible, Pets allowed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

Classic Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
Blackout curtains
  • 23 sq m
  • Sleeps 2
  • 1 Single Bed

Premium Room, 2 Double Beds, City View (Executive Tower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Classic Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
Blackout curtains
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Mobility Accessible (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed (Executive Tower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
Blackout curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed, City View (Premier, Executive Tower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Pillow-top bed
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Chicago

A luxury stay in the heart of Chicago awaits you at InterContinental Chicago Magnificent Mile, an IHG Hotel. You'll find Shops at Northbridge a few steps away and Millennium Park within a 15-minute stroll. Highlights at this historic hotel include 2 restaurants, an indoor swimming pool and a bar/lounge. .A day of pampering can include massages and facials. The buffet restaurant, Center Court, serves American cuisine and is open for breakfast and brunch. Michael Jordan's Bar is the hotel's own lobby lounge, serving drinks along with brunch and lunch. Enjoy the gym and steam room. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and noon. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 4.5-property class Downtown Chicago hotel include Water Tower Place and Art Institute of Chicago.

What's nearby

  • Michigan Avenue - 1 min walk
  • Millennium Park - 10 min walk
  • Art Institute of Chicago - 16 min walk
  • Navy Pier - 19 min walk
  • Grant Park - 19 min walk

Getting around

  • Grand Station (Red Line) - 5 min walk
  • Millennium Station - 10 min walk
  • Chicago O'Hare International Airport (ORD) - 37 min drive

Restaurants

  • ‪The Shops at North Bridge - ‬3 min walk
  • ‪Billy Goat Tavern - ‬2 min walk
  • ‪Lou Malnati's Pizzeria - ‬2 min walk
  • ‪Lao Sze Chuan Restaurant - Downtown/Michigan Ave - ‬1 min walk
  • ‪Upstairs at the Gwen - ‬2 min walk

About this property

InterContinental Chicago Magnificent Mile, an IHG Hotel

Luxury Chicago hotel in Downtown Chicago with 2 restaurants
InterContinental Chicago Magnificent Mile, an IHG Hotel offers its guests an indoor pool, a steam room, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 34 meeting rooms available. Spa services, a vending machine, and multilingual staff are also featured at the luxury InterContinental Chicago Magnificent Mile, an IHG Hotel. For a fee, parking is available. A complete renovation of InterContinental Chicago Magnificent Mile, an IHG Hotel was completed in June 2023.

This 4.5-star Chicago hotel is smoke free.

  • 792 guestrooms or units
  • 41 levels
  • 2 dining venues
  • Built in 1929
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
InterContinental Chicago Magnificent Mile, an IHG Hotel offers 792 accommodations with iPod docking stations and a safe. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, dressing gowns, complimentary toiletries and hairdryers.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Arabic, Chinese (Mandarin), Dutch, English, French, German, Japanese, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (USD 88 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 45 to 65 for adults and USD 20 to 35 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Center Court
  • Michael Jordan Steakhouse
  • Michael Jordan's Bar
  • Starbucks

Things to do

  • Bicycle storage
  • Gym
  • Indoor pool
  • Steam room

Family friendly

  • Free cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 34 meeting rooms

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125.00 per accommodation, per day
  • Resort fee: USD 32 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 45 to 65 for adults and USD 20 to 35 for children
  • Valet parking fee: USD 88 per day (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Property Registration Number 60611, 60611, Hotel License

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Magnificent Mile InterContinental
InterContinental Chicago Magnificent Mile
InterContinental Hotel Chicago Magnificent Mile
InterContinental Chicago Magnificent Mile Hotel
InterContinental Chicago Magnificent Mile Hotel
Hotel InterContinental Chicago Magnificent Mile Chicago
Chicago InterContinental Chicago Magnificent Mile Hotel
Hotel InterContinental Chicago Magnificent Mile
InterContinental Chicago Magnificent Mile Chicago
InterContinental
InterContinental Hotel

Frequently asked questions

What is the cancellation policy at InterContinental Chicago Magnificent Mile, an IHG Hotel?

InterContinental Chicago Magnificent Mile, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Chicago Magnificent Mile, an IHG Hotel?

As of 21 Jan 2025, prices found for a 1-night stay for 2 adults at InterContinental Chicago Magnificent Mile, an IHG Hotel on 3 Feb 2025 start from AU$284.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Chicago Magnificent Mile, an IHG Hotel?

Yep, InterContinental Chicago Magnificent Mile, an IHG Hotel has covered valet parking with in/out privileges for USD 88 per day.

Are there any beaches close to InterContinental Chicago Magnificent Mile, an IHG Hotel?

The closest beach to InterContinental Chicago Magnificent Mile, an IHG Hotel is Oak Street Beach (1.3 km).

Is there a spa on site at InterContinental Chicago Magnificent Mile, an IHG Hotel?

There's no onsite spa, but this property does offer services like facials and body treatments.

Does InterContinental Chicago Magnificent Mile, an IHG Hotel have a pool?

Yep, and guests love it! InterContinental Chicago Magnificent Mile, an IHG Hotel has an indoor pool.

What luxury perks are available at InterContinental Chicago Magnificent Mile, an IHG Hotel?

InterContinental Chicago Magnificent Mile, an IHG Hotel features an indoor pool, a steam room and 2 restaurants. All guestrooms come with pillowtop beds, premium bedding and late-night room service.

What makes InterContinental Chicago Magnificent Mile, an IHG Hotel a romantic place to stay?

A lounge bar and late-night room service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at InterContinental Chicago Magnificent Mile, an IHG Hotel.

Is InterContinental Chicago Magnificent Mile, an IHG Hotel family-friendly?

You bet! With amenities such as children's meals and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that InterContinental Chicago Magnificent Mile, an IHG Hotel is a hit with families.

Does InterContinental Chicago Magnificent Mile, an IHG Hotel serve breakfast?

Sure does, buffet brekkie is offered weekdays from 7:00 AM to 11:00 AM and weekends from 7:00 AM to noon.

Is there a free airport shuttle available at InterContinental Chicago Magnificent Mile, an IHG Hotel?

No, InterContinental Chicago Magnificent Mile, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental Chicago Magnificent Mile, an IHG Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at InterContinental Chicago Magnificent Mile, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

InterContinental Chicago Magnificent Mile, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1204 out of 1763 reviews" "
Rating 8 - Good. 305 out of 1763 reviews" "
Rating 6 - Okay. 133 out of 1763 reviews" "
Rating 4 - Poor. 63 out of 1763 reviews" "
Rating 2 - Terrible. 58 out of 1763 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cemre

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Jonathon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Anna

Stayed 1 night in Oct 2024

10/10 Excellent

TRACY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!
Great!
Stayed 2 nights in Oct 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
The room service and staff was excellent
Stayed 3 nights in Oct 2024

10/10 Excellent

Jessica

Stayed 2 nights in Sep 2024

8/10 Good

Brooke

Stayed 3 nights in Oct 2024

10/10 Excellent

Hooman

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Ricardo

Stayed 2 nights in Oct 2024

6/10 Okay

Amy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool was amazing. Staff was a-plus. Location is great.
Stayed 3 nights in Oct 2024

8/10 Good

Neil

Travelled with family
Liked: Cleanliness, staff & service
Would benefit from seating and bar service in the public areas.
Stayed 6 nights in Oct 2024

10/10 Excellent

Rosa

Stayed 2 nights in Oct 2024

10/10 Excellent

Alvise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

DABIN, BEIJING

Stayed 1 night in Sep 2024

10/10 Excellent

Varduhi

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service, good room condition, overall nice experience.
Stayed 3 nights in Oct 2024

2/10 Terrible

Dorothy

Disliked: Staff & service, amenities, property conditions & facilities
I Booked for 2 nights and prepaid for 2 double beds for 3 people. When we arrived staff at the reception said they have “upgraded “ us to a room with a king bed and a sofa bed; I said no, I paid for it and Iso want the 2 double beds. The reception said that there’s no available room with double beds as the manager from the earlier shift changed our reservation . So anyways, he said there will be a sofa bed; but then, when we got into the room, there was no sofa bed! So they sent a rollaway bed intead which was so uncomfortable. I complained and they said he will leave a note for the manager who changed our reservation in the morning but nobody really reached out to me. Also The room was old and you can hear the noise from the outside. Very disappointed and not worth the $1247.85 other resort fees. Never will I book in this hotel again. Not recommended! Poor service and management!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Anne, Petoskey

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Shannon

Travelled with partner
Liked: Cleanliness, staff & service
Property is in a great location. The staff that we came into contact with were nice. The resort fee we were told upon check in was already paid for with my booking and my credit card was on for incidentals, yet I was charged a $96.00 resort fee. I had already paid almost $1900.00 for 3 nights. The room was spacious, view was nothing spectacular other than a roof with cigarette butts. The bathroom needs some serious updating. The ceiling I. The bathroom had very noticeable water damage. Again great location, but extremely overpriced hotel. Should not be considered luxury.
Stayed 3 nights in Oct 2024

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location!
Stayed 3 nights in Oct 2024

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2024

10/10 Excellent

Marla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again - great location!

10/10 Excellent

duffey, athens

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely big room and very soft bed!
Stayed 2 nights in Oct 2024