InterContinental Chicago Magnificent Mile, an IHG Hotel

4.5 star property
Luxury Chicago hotel in Downtown Chicago with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Chicago Magnificent Mile, an IHG Hotel

Exterior
Point of interest
Indoor pool
2 restaurants, breakfast, lunch, dinner served; American cuisine
Indoor pool

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Spa
  • Bar
  • Room service
  • Housekeeping
  • Breakfast available
The price is AU$337
includes taxes & fees
24 Dec - 25 Dec

Explore the area

Map
505 N Michigan Ave, Chicago, IL, 60611
  • Michigan Avenue
    1 min walk
  • State Street
    5 min walk
  • Northwestern Memorial Hospital
    6 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    37 min drive

Room options

Executive Suite, 1 King Bed, City View, Tower (Executive Tower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed, City View, Tower (Executive Tower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Premium bedding
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Grand Suite, 1 Bedroom, Tower (Grand Tower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
  • 46 sq m
  • Sleeps 4
  • 1 Single Bed

Executive Suite, 1 Bedroom, Tower (Executive Tower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Classic Room, 2 Double Beds, Roll-in Shower (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed, City View, Tower (Grand Tower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Premium bedding
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Double Beds, Tower (Executive Tower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Premium bedding
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Room, 2 Double Beds, City View, Tower (Premier, Executive Tower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Classic Room, 2 Double Beds, Tower (Grand Tower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Premium bedding
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Premium bedding
  • 23 sq m
  • Sleeps 4
  • 1 Single Bed

Classic Room, 1 King Bed, Tower (Grand Tower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Premium bedding
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Double Beds, City View, Tower (Premier, Grand Tower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Premium bedding
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Grand Suite, 1 Bedroom, City View, Tower (Grand Tower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Premium bedding
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 Single Bed

Grand Suite, 1 Bedroom, Tower (Grand Tower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
  • 46 sq m
  • Sleeps 5
  • 2 Double Beds

Executive Suite, 1 Bedroom, Tower (Executive Tower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
  • 65 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

Classic Room, 1 King Bed, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Premium bedding
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Double Beds, Mobility Accessible (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Premium bedding
  • Sleeps 4
  • 2 Double Beds

Classic Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Premium bedding
  • 23 sq m
  • Sleeps 2
  • 1 Single Bed

Executive Room, 2 Double Beds, City View, Tower (Executive Tower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Accessible Bathtub (Mobility)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Classic Room, 1 King Bed, Roll-in Shower (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Premium bedding
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Premium bedding
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 King Bed, Tower (Executive Tower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Premium bedding
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed, City View, Tower (Premier, Executive Tower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Egyptian cotton bed sheets
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Chicago

A luxury stay in the heart of Chicago awaits you at InterContinental Chicago Magnificent Mile, an IHG Hotel. You'll find Shops at Northbridge a few steps away and Millennium Park within a 15-minute stroll. Highlights at this historic hotel include 2 restaurants, an indoor swimming pool and a bar/lounge. .A day of pampering can include massages and facials. The buffet restaurant, Center Court, serves American cuisine and is open for breakfast and brunch. Michael Jordan's Bar is the hotel's own lobby lounge, serving drinks along with brunch and lunch. Enjoy the gym and steam room. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and noon. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 4.5-property class Downtown Chicago hotel include Water Tower Place and Art Institute of Chicago.

What's nearby

  • Michigan Avenue - 1 min walk
  • Millennium Park - 10 min walk
  • Art Institute of Chicago - 16 min walk
  • Navy Pier - 19 min walk
  • Grant Park - 19 min walk

Getting around

  • Grand Station (Red Line) - 5 min walk
  • Millennium Station - 10 min walk
  • Chicago O'Hare International Airport (ORD) - 37 min drive

Restaurants

  • ‪The Shops at North Bridge - ‬3 min walk
  • ‪Billy Goat Tavern - ‬2 min walk
  • ‪Lou Malnati's Pizzeria - ‬2 min walk
  • ‪Lao Sze Chuan Restaurant - Downtown/Michigan Ave - ‬1 min walk
  • ‪Upstairs at the Gwen - ‬2 min walk

About this property

InterContinental Chicago Magnificent Mile, an IHG Hotel

Luxury Chicago hotel in Downtown Chicago with 2 restaurants
InterContinental Chicago Magnificent Mile, an IHG Hotel offers its guests an indoor pool, a steam room, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 34 meeting rooms available. Spa services, a vending machine, and multilingual staff are also featured at the luxury InterContinental Chicago Magnificent Mile, an IHG Hotel. For a fee, parking is available. A complete renovation of InterContinental Chicago Magnificent Mile, an IHG Hotel was completed in June 2023.

This 4.5-star Chicago hotel is smoke free.

  • 792 guestrooms or units
  • 41 levels
  • 2 dining venues
  • Built in 1929
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
InterContinental Chicago Magnificent Mile, an IHG Hotel offers 792 accommodations with iPod docking stations and a safe. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, dressing gowns, complimentary toiletries and hairdryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Arabic, Chinese (Mandarin), Dutch, English, French, German, Japanese, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 85 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 45 to 65 for adults and USD 20 to 35 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Center Court
  • Michael Jordan Steakhouse
  • Michael Jordan's Bar
  • Starbucks

Things to do

  • Gym
  • Indoor pool
  • Steam room

Family friendly

  • Free cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 34 meeting rooms

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • Pay films
  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125.00 per accommodation, per day
  • Resort fee: USD 32 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 45 to 65 for adults and USD 20 to 35 for children
  • Valet parking fee: USD 85 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Property Registration Number 60611, 60611, Hotel License

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Magnificent Mile InterContinental
InterContinental Chicago Magnificent Mile
InterContinental Hotel Chicago Magnificent Mile
InterContinental Chicago Magnificent Mile Hotel
InterContinental Chicago Magnificent Mile Hotel
Hotel InterContinental Chicago Magnificent Mile Chicago
Chicago InterContinental Chicago Magnificent Mile Hotel
Hotel InterContinental Chicago Magnificent Mile
InterContinental Chicago Magnificent Mile Chicago
InterContinental
InterContinental Hotel

Frequently asked questions

What is the cancellation policy at InterContinental Chicago Magnificent Mile, an IHG Hotel?

InterContinental Chicago Magnificent Mile, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Chicago Magnificent Mile, an IHG Hotel?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at InterContinental Chicago Magnificent Mile, an IHG Hotel on 24 Dec 2024 start from AU$285.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Chicago Magnificent Mile, an IHG Hotel?

Yep, InterContinental Chicago Magnificent Mile, an IHG Hotel has valet parking with in/out privileges for USD 85 per day.

Are there any beaches close to InterContinental Chicago Magnificent Mile, an IHG Hotel?

The closest beach to InterContinental Chicago Magnificent Mile, an IHG Hotel is Oak Street Beach (1.3 km).

Is there a spa on site at InterContinental Chicago Magnificent Mile, an IHG Hotel?

There's no onsite spa, but this property does offer services like facials and body treatments.

Does InterContinental Chicago Magnificent Mile, an IHG Hotel have a pool?

Yep, and guests love it! InterContinental Chicago Magnificent Mile, an IHG Hotel has an indoor pool.

What luxury perks are available at InterContinental Chicago Magnificent Mile, an IHG Hotel?

InterContinental Chicago Magnificent Mile, an IHG Hotel features an indoor pool, a steam room and 2 restaurants. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes InterContinental Chicago Magnificent Mile, an IHG Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at InterContinental Chicago Magnificent Mile, an IHG Hotel.

Is InterContinental Chicago Magnificent Mile, an IHG Hotel family-friendly?

You bet! With amenities such as children's meals and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that InterContinental Chicago Magnificent Mile, an IHG Hotel is a hit with families.

Does InterContinental Chicago Magnificent Mile, an IHG Hotel serve breakfast?

Sure does, buffet brekkie is offered weekdays from 7:00 AM to 11:00 AM and weekends from 7:00 AM to noon.

Is there a free airport shuttle available at InterContinental Chicago Magnificent Mile, an IHG Hotel?

No, InterContinental Chicago Magnificent Mile, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental Chicago Magnificent Mile, an IHG Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at InterContinental Chicago Magnificent Mile, an IHG Hotel?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

InterContinental Chicago Magnificent Mile, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1184 out of 1754 reviews" "
Rating 8 - Good. 311 out of 1754 reviews" "
Rating 6 - Okay. 140 out of 1754 reviews" "
Rating 4 - Poor. 60 out of 1754 reviews" "
Rating 2 - Terrible. 59 out of 1754 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Fernando

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is iconic, very clean, neat, service from the staff was amazing. The only thing I think was dirty is the pool, looked green
Stayed 4 nights in Sep 2024

10/10 Excellent

Thaer, CHEYENNE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 2 nights in Jul 2024

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We truly enjoyed our stay at the Intercontinental. Friendly staff, clean rooms, and great location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a perfect location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Diane M

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the pool and the breakfast. Wish breakfast included all guests though.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They upgraded our room to Presidential suite it was fantastic
Stayed 4 nights in Sep 2024

10/10 Excellent

JAECHEOL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Eric

Stayed 2 nights in Sep 2024

10/10 Excellent

Jenny

Stayed 4 nights in Aug 2024

10/10 Excellent

Leah, Arviat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s quiet and the pool was awesome
Stayed 4 nights in Sep 2024

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this hotel and the property. It was close to shopping, coffee, eateries and the theater--a mere few minutes in an Uber. The staff was friendly, and went above and beyond every day. The bell staff and valet was helpful and courteous, the pool was glorious, the beds were comfortable, the architecture amazing, and margaritas from Casa Chi, sublime. Would highly recommend staying here.
Stayed 3 nights in Sep 2024

10/10 Excellent

Alexandro, Redmond

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Fernando

Liked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

John, Brantford

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 3 nights in Sep 2024

10/10 Excellent

Sunil

Travelled with family
Great central location on Magnificient Mile. Kids enjoyed indoor pool during downtime in hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine.
Stayed 1 night in Aug 2024

6/10 Okay

Jessica

Travelled with partner
Liked: Amenities
Disliked: Staff & service
The premium rooms were not worth upgrading to, not much like what the photos showed. They were still very small and not well kept. The mattress was not in great shape and dipped way into the middle with 2 people laying on it. The bathroom had maintenance issues that we requested to be fixed, but only one was addressed. The one staff member we talked to about the issues was kind, but all of our other interactions people just were in a rush, not much help. It's a great property for convenience and has nice amenities though.
Stayed 2 nights in Sep 2024

10/10 Excellent

Niursy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, very clean hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We celebrated our 25th anniversary and upon check in, Kyle at the front desk sent up champagne! Thank you!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service by every person i talked to. Great room and view. Exceeded expectations!
Stayed 1 night in Sep 2024