InterContinental Chicago Magnificent Mile by IHG

4.5 star property
Luxury hotel with 2 restaurants and fitness centre

Photo gallery for InterContinental Chicago Magnificent Mile by IHG

Exterior
Indoor pool
2 restaurants, breakfast, lunch, dinner served; American cuisine
Indoor pool
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
The current price is AU$390
includes taxes & fees
20 Apr - 21 Apr

Explore the area

Map
505 N Michigan Ave, Chicago, IL, 60611
  • Millennium Park
    ‪10 min walk‬
  • Art Institute of Chicago
    ‪16 min walk‬
  • Navy Pier
    ‪19 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪38 min drive‬

Room options

Junior Suite, 1 King Bed, City View, Tower (Premier, Executive Tower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Room, 1 King Bed, City View, Tower (Executive Tower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Down duvet
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Mobility Accessible, Tower (Accessible Tub, Executive Tower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Down duvet
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (Grand Tower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Executive Suite, 1 Bedroom, Tower (Executive Tower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Classic Room, 2 Double Beds, Mobility Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Down duvet
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed, City View, Tower (Grand Tower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Down duvet
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Double Beds, Tower (Executive Tower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Down duvet
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Room, 2 Double Beds, City View, Tower (Premier, Executive Tower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Down duvet
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Classic Room, 2 Double Beds, Tower (Grand Tower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Down duvet
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Down duvet
  • 23 sq m
  • Sleeps 4
  • 1 Single Bed

Classic Room, 1 King Bed, Tower (Grand Tower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Down duvet
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Double Beds, City View, Tower (Premier, Grand Tower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Down duvet
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Premier Suite, 1 Bedroom, City View (Grand Tower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
Blackout curtains
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (Grand Tower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Down duvet
  • 46 sq m
  • Sleeps 5
  • 2 Double Beds

Executive Suite, 1 Bedroom, Tower (Executive Tower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
  • 65 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

Classic Room, 1 King Bed, Mobility Accessible, Tower (Accessible Tub, Grand Tower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Down duvet
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Double Beds, Mobility Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Down duvet
  • Sleeps 4
  • 2 Double Beds

Classic Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Down duvet
  • 23 sq m
  • Sleeps 2
  • 1 Single Bed

Executive Room, 2 Double Beds, City View, Tower (Executive Tower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Down duvet
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Classic Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Down duvet
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Double Beds, Mobility Accessible (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Down duvet
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 King Bed, Tower (Executive Tower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Down duvet
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed, City View, Tower (Premier, Executive Tower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Down duvet
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Chicago

A luxury stay in the heart of Chicago awaits you at InterContinental Chicago Magnificent Mile by IHG. You'll find Shops at Northbridge a few steps away and Water Tower Place within a 15-minute stroll. Highlights at this historic hotel include 2 restaurants, an indoor swimming pool and a bar/lounge. .A day of pampering can include massages and facials. The buffet restaurant, Center Court, serves American cuisine and is open for breakfast and brunch. Michael Jordan's Bar is the hotel's own lobby lounge, serving drinks along with brunch and lunch. Enjoy the gym and steam room. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and noon. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 4.5-property class Downtown Chicago hotel include Millennium Park and Art Institute of Chicago.

What's nearby

  • Michigan Avenue - 1 min walk - 0.0 km
  • Millennium Park - 10 min walk - 0.9 km
  • Art Institute of Chicago - 16 min walk - 1.4 km
  • Grant Park - 19 min walk - 1.6 km
  • Navy Pier - 19 min walk - 1.6 km

Getting around

  • Grand Station (Red Line) - 6 min walk
  • Millennium Station - 10 min walk
  • Chicago O'Hare International Airport (ORD) - 38 min drive

Restaurants

  • ‪The Shops at North Bridge - ‬3 min walk
  • ‪Billy Goat Tavern - ‬2 min walk
  • ‪Lou Malnati's Pizzeria - ‬2 min walk
  • ‪Lao Sze Chuan Restaurant - Downtown/Michigan Ave - ‬1 min walk
  • ‪Upstairs at the Gwen - ‬2 min walk

About this property

InterContinental Chicago Magnificent Mile by IHG

Luxury hotel with 2 restaurants and fitness centre
InterContinental Chicago Magnificent Mile by IHG offers its guests an indoor pool, a steam room, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 34 meeting rooms available. Spa services, a vending machine, and multilingual staff are also featured at the luxury InterContinental Chicago Magnificent Mile by IHG. For a fee, parking is available. A complete renovation of InterContinental Chicago Magnificent Mile by IHG was completed in June 2023.

This 4.5-star Chicago hotel is smoke free.

  • 792 guestrooms or units
  • 41 levels
  • 2 dining venues
  • Built in 1929
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
InterContinental Chicago Magnificent Mile by IHG offers 792 accommodations with iPod docking stations and a safe. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Arabic, Chinese (Mandarin), Dutch, English, French, German, Japanese, Polish, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered valet parking on site (USD 88 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 45 to 65 for adults and USD 20 to 35 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Center Court
  • Michael Jordan Steakhouse
  • Michael Jordan's Bar
  • Starbucks

Things to do

  • Bicycle storage
  • Gym
  • Indoor pool
  • Steam room

Family friendly

  • Free cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 34 meeting rooms

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from March 30 2025 to April 4 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125.00 per accommodation, per day
  • Resort fee: USD 32 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 45 to 65 for adults and USD 20 to 35 for children
  • Valet parking fee: USD 88 per day (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Property Registration Number 60611, 60611, Hotel License

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Magnificent Mile InterContinental
InterContinental Chicago Magnificent Mile
InterContinental Hotel Chicago Magnificent Mile
InterContinental Chicago Magnificent Mile Hotel
InterContinental Chicago Magnificent Mile Hotel
Hotel InterContinental Chicago Magnificent Mile Chicago
Chicago InterContinental Chicago Magnificent Mile Hotel
Hotel InterContinental Chicago Magnificent Mile
InterContinental Chicago Magnificent Mile Chicago
InterContinental
InterContinental Hotel

Frequently asked questions

What is the cancellation policy at InterContinental Chicago Magnificent Mile by IHG?

InterContinental Chicago Magnificent Mile by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Chicago Magnificent Mile by IHG?

As of 26 Mar 2025, prices found for a 1-night stay for 2 adults at InterContinental Chicago Magnificent Mile by IHG on 20 Apr 2025 start from AU$338.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Chicago Magnificent Mile by IHG?

Yep, InterContinental Chicago Magnificent Mile by IHG has covered valet parking with in/out privileges for USD 88 per day.

Are there any beaches close to InterContinental Chicago Magnificent Mile by IHG?

Yep, InterContinental Chicago Magnificent Mile by IHG is a short 13-minute walk from Ohio Street Beach.

Is there a spa on site at InterContinental Chicago Magnificent Mile by IHG?

There's no onsite spa, but this property does offer services like facials and body treatments.

Does InterContinental Chicago Magnificent Mile by IHG have a pool?

Yep, and guests love it! InterContinental Chicago Magnificent Mile by IHG has an indoor pool. The swimming pool will be unavailable from March 30 2025 to April 4 2025 (dates subject to change).

What luxury perks are available at InterContinental Chicago Magnificent Mile by IHG?

InterContinental Chicago Magnificent Mile by IHG features an indoor pool, a steam room and 2 restaurants. All guestrooms come with pillowtop beds, premium bedding and late-night room service.

What makes InterContinental Chicago Magnificent Mile by IHG a romantic place to stay?

A lounge bar and late-night room service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at InterContinental Chicago Magnificent Mile by IHG.

Is InterContinental Chicago Magnificent Mile by IHG family-friendly?

You bet! With amenities such as children's meals and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that InterContinental Chicago Magnificent Mile by IHG is a hit with families.

Does InterContinental Chicago Magnificent Mile by IHG serve breakfast?

Sure does, buffet brekkie is offered weekdays from 7:00 AM to 11:00 AM and weekends from 7:00 AM to noon.

Is there a free airport shuttle available at InterContinental Chicago Magnificent Mile by IHG?

No, InterContinental Chicago Magnificent Mile by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental Chicago Magnificent Mile by IHG?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at InterContinental Chicago Magnificent Mile by IHG?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

InterContinental Chicago Magnificent Mile by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1244 out of 1804 reviews
Rating 8 - Good. 302 out of 1804 reviews
Rating 6 - Okay. 139 out of 1804 reviews
Rating 4 - Poor. 62 out of 1804 reviews
Rating 2 - Terrible. 57 out of 1804 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

The staff was great and the property was very clean and was decorated very nice for the holidays. Very nice stay overall
Stayed 2 nights in Dec 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Mustafa E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Orion

Travelled with group
Liked: Cleanliness
A bit off this year. I’m aware it’s peak season but there was a lot of little things that aren’t normal but didn’t quite work this season. All of the challenges are first world problems but if you Pay to stay at such a nice space you expect it to be a thoughtful experience. Might be looking for a different place next year
Stayed 3 nights in Dec 2024

8/10 Good

Victoria Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
Has a great pool!
Stayed 3 nights in Dec 2024

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay here. The staff were so friendly and attentive. Our room view was amazing, and the location of the hotel was awesome. There’s a lot to do and see that’s within walking distance. Was nicely decorated for Christmas. I would definitely recommend and stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Carolyn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing! Had a perfect weekend with family and friends. The hotel was gorgeous and service impeccable! We will be back!
Stayed 2 nights in Dec 2024

10/10 Excellent

Mary, south bend

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantastic stay!
An absolutely perfect location for us. Right in the middle of everything with a ton of options for eating and shopping just steps away. The cleaning staff might be some of the nicest I’ve ever encountered at a hotel. Chicago at Christmas really does exude all the magic!
Stayed 5 nights in Dec 2024

10/10 Excellent

Joseph

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were immediately helped by the valet and concierge when we pulled up, and escorted to our rooms. Pool is gorgeous. Right on Michigan Ave!
Stayed 1 night in Dec 2024

4/10 Poor

Khameis

Travelled with family, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I hope to be fair in my evaluation. First: The internet service is intermittent and very slow. Second: Calls are not answered (reception / room service / customer service) except after several attempts. Third: Delay in delivering the request, knowing that the hotel is not crowded according to the receptionist’s statement. Fourth: The windows are not working and need maintenance, as well as the curtains, and the situation is similar for the furniture. Compared to Intercontinental hotels in other cities, this branch is the worst (according to my personal evaluation), but the rest of the things that I did not mention are good.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tovah

Stayed 1 night in Nov 2024

10/10 Excellent

Louphelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my visit to Chicago and my stay at Intercontinental Hotel Magnificent Mile. The staff was helpful and accommodating, and the rooms are nice and spacious.
Stayed 3 nights in Dec 2024

6/10 Okay

Guillermo

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
I have stayed in here a bunch of times, this time the staff was rude, they didn’t even answer the phone. Very noisy in the lower floors.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome spot to stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay!
Stayed 4 nights in Dec 2024

2/10 Terrible

Mary

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After bringing my bags to my car I went back to the room to retrieve 1 more bag and the housekeeper put all the full liquor and juice bottles in a grocery bag on top of the mini bar. She asked if I was taking the bag with me and I said No I don't drink alcohol or fruit juices and that I did not put any of it in the bag. I didn't purchase anything at all from the mini bar during my stay. I tried to put it all back in the mini bar but she told me she would do it for me. She didn't because when I checked with the front desk, they said $250 in mini bar charges were added to my bill. He said he would take my charges off my bill, but he did not. She steals the goods, I get charged for it, and the hotel/staff keeps the money so she doesn't lose her job. Hey Senorita! Have a few drinks on me. What a scam. I've called about this several times. They always say they will call back in 24-48 hours and they never have.
Stayed 4 nights in Oct 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel expensive parking
Great location just plain on spending a lot on parking. It was 85$ a day at the hotel and that’s a deal if you try to park in any garage it’s around 40$
Stayed 1 night in Dec 2024

10/10 Excellent

Mitchell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in great location. Property and rooms are a little dated but still well maintained and comfortable
Stayed 2 nights in Dec 2024