MainStay Suites Chicago Schaumburg

2.5 star property
Suburban hotel with 24-hour fitness centre and 24-hour business centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MainStay Suites Chicago Schaumburg

Reception
Exterior
Suite, 1 Queen Bed | View from room
Lobby sitting area
Full-sized fridge, microwave, stovetop, dishwasher

Reviews

7.6 out of 10

Good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
1200 Bank Drive, Schaumburg, IL, 60173
  • Woodfield Mall
    16 min walk
  • LEGOLAND® Discovery Center
    3 min drive
  • Spring Valley
    3 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    18 min drive

Room options

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Dishwasher
Flat-screen TV
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Schaumburg

At MainStay Suites Chicago Schaumburg you'll be within a 20-minute walk of Woodfield Mall and 1.7 km (1.1 mi) from Spring Valley. Highlights at this hotel include free self-parking, a 24-hour gym and in-room kitchenettes. .This pet-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Added amenities include a 24-hour business centre and laundry facilities. There's also the convenience of free RV/bus/truck parking. .Attractions within a 20-minute drive of this Schaumburg hotel include Allstate Arena and Donald E. Stephens Convention Center.

What's nearby

  • Woodfield Mall - 16 min walk - 1.4 km
  • LEGOLAND® Discovery Center - 3 min drive - 2.0 km
  • Schaumburg Convention Center - 4 min drive - 3.0 km
  • Schaumburg Medieval Times - 5 min drive - 5.9 km
  • Topgolf - 6 min drive - 4.7 km

Getting around

  • Roselle Medinah Station - 7 min drive
  • Chicago O'Hare International Airport (ORD) - 18 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬8 min walk
  • ‪Chick-fil-A - ‬18 min walk
  • ‪Red Robin - ‬4 min drive
  • ‪Cinnabon - ‬17 min walk
  • ‪Panera Bread - ‬8 min walk

About this property

MainStay Suites Chicago Schaumburg

Suburban hotel with 24-hour fitness centre and 24-hour business centre
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. A 24-hour fitness centre, barbecue grills, and a vending machine are also featured at MainStay Suites Chicago Schaumburg. Self parking is free.

This Schaumburg hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 3 levels
  • Built in 1999
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Lift
  • No smoking on site
MainStay Suites Chicago Schaumburg offers 120 accommodations with coffee/tea makers and a hairdryer. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. 32-inch flat-screen televisions come with premium satellite channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 50
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet (varies based on length of stay) plus a one-off USD50 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector and window guards in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hawthorn Suites WY
Hawthorn Suites WY Chicago Schaumburg
Hawthorn Suites WY Hotel
Hawthorn Suites WY Hotel Schaumburg Chicago
Hawthorn Suites WY Chicago Schaumburg Hotel
MainStay Suites Chicago Schaumburg Hotel
Hawthorn Suites by WY Chicago Schaumburg
MainStay Suites Chicago Schaumburg Schaumburg
MainStay Suites Chicago Schaumburg Hotel Schaumburg

Frequently asked questions

What is the cancellation policy at MainStay Suites Chicago Schaumburg?

MainStay Suites Chicago Schaumburg offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at MainStay Suites Chicago Schaumburg?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at MainStay Suites Chicago Schaumburg on 7 Dec 2024 start from AU$112.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at MainStay Suites Chicago Schaumburg?

Yep, MainStay Suites Chicago Schaumburg has a free self car park and free RV/bus/truck parking.

Is there a free airport shuttle available at MainStay Suites Chicago Schaumburg?

No, MainStay Suites Chicago Schaumburg does not offer an airport shuttle service.

What time are check-in & check-out at MainStay Suites Chicago Schaumburg?

Check-in begins at 3 PM. Check-out time is noon.

MainStay Suites Chicago Schaumburg Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 343 out of 1047 reviews" "
Rating 8 - Good. 350 out of 1047 reviews" "
Rating 6 - Okay. 152 out of 1047 reviews" "
Rating 4 - Poor. 103 out of 1047 reviews" "
Rating 2 - Terrible. 99 out of 1047 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Sarah

Travelled with family
Not awesome
The elevator was only 1 and slow. On our am ride on it there was a pair of cleaning gloves thrown in the corner. Our room had shampoo, but no conditioner. The room was sparsely appointed overall. No place to fill a water bottle.
Stayed 1 night in Aug 2024

4/10 Poor

Linda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good service; hotel not so much
Check-in person and cleaning staff (needed linens for sofa bed that were not in the room) were great . Hotel not so much. First room we had smelled like cigar smoke. Got a new room across the hall and could still smell it. Couch was full of stains. Bathtub faucet dripped. Found hairs on the door of bathroom.
Stayed 1 night in Aug 2024

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff! We were upgraded at no cost to a very roomy and comfortable suite. The bed was the most comfortable we have ever slept in, as were the pillows! We are NOT exaggerating! We could open the windows about 4” to let fresh air in. And none of that horrible, cloying cover-up spray was present in the room or hotel. All in all, a GREAT stay for the price. We shall definitely book there again.
Stayed 1 night in Aug 2024

10/10 Excellent

Kanditia

Stayed 1 night in Aug 2024

6/10 Okay

Lucas

Business traveller
High priced with no pool or breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and comfortable accommodations.
Stayed 2 nights in Aug 2024

4/10 Poor

LaChantal

Disliked: Property conditions & facilities
The bathroom ceiling was leaking
Stayed 4 nights in Aug 2024

10/10 Excellent

Jodie

Was very comfortable and clean
Stayed 7 nights in Jul 2024

2/10 Terrible

gregg

Disliked: Cleanliness, property conditions & facilities
No good.
Stayed 4 nights in Jul 2024

8/10 Good

Tina, Davie

Travelled with group
Liked: Staff & service
There were many people coming and going and hanging out in the halls. Young mother with 2 small children in diapers in the hall watching mother race a remote control car in the hallway. Men sitting out front and all hours smoking. Men wandering the parking lot late at night
Stayed 5 nights in Aug 2024

10/10 Excellent

Kit

Stayed 4 nights in Aug 2024

4/10 Poor

Jennifer

Disliked: Cleanliness
Room smelled bad. dropped ice on floor and when i wiped up the napkin was full of dirt from floor.
Stayed 2 nights in Aug 2024

6/10 Okay

Kelly

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The layout of suite was great. We had our xhoice of floor and chose third floor. Quiet first night. Very loud second night. Hotel hall carpet is ripped and dirty. Our room had spots not cleaned. Someone's sock laying on floor, bathroom wall was dirty and stained, floor in kitchen was dirty. Staff were great. Check in was easy.
Stayed 2 nights in Aug 2024

8/10 Good

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place I stayed was convenient and quite nice to stay in, with a layout more like an apartment. It was a little old fashioned but not terribly so. Wifi was highly inconsistent. Staff was kind. There were a lot of suspicious people loitering around during check-in late at night outside the hotel, but they didn't really bother me. Definitely fine for the price.
Stayed 1 night in Aug 2024

10/10 Excellent

HARISH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Rooms are big.
Stayed 3 nights in Aug 2024

2/10 Terrible

Tiffany

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was dirty on the inside. Room smelled bad. Coffee was terrible. Outside doors were not secured. Anyone could get in the side doors. Noisy, lots of little kids running around. People would leave their garbage outside or in the parking lot.
Stayed 12 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Shanitra

Travelled with family
Liked: Staff & service, amenities
Queen bed is really a full size, furniture needs to be updated and a family member’s room smelled of urine
Stayed 1 night in Jul 2024

6/10 Okay

Kelsey

Travelled with group
Liked: Staff & service
Easy and quick check in. The room we stayed in was fine for our one night stay, but felt dirty. The security lock on the door was loose and there were some items through the suite that didn’t look like they had been cleaned in a little while. Overall wasn’t a bad stay. Would recommend for a short stay.
Stayed 1 night in Jul 2024

8/10 Good

Hugo

Liked: Staff & service
Disliked: Property conditions & facilities
Old hotel with old furniture
Stayed 1 night in Jul 2024

2/10 Terrible

Crystal

Stayed 2 nights in Jul 2024

10/10 Excellent

Gage

Stayed 1 night in Jul 2024

2/10 Terrible

Mihee

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was terrible. Different from pictures and descriptions
Stayed 3 nights in Jul 2024

6/10 Okay

HAO

Stayed 5 nights in Jun 2024

2/10 Terrible

Crystal

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The ac was broken it was 100 degrees in the room it also smelled really bad
Stayed 1 night in Jun 2024