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Pendry Chicago

4.5 star property
Luxury Chicago hotel in Downtown Chicago with a 24-hour fitness center
VIP Access
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Pendry Chicago

Exterior
Exterior
Room, 1 King Bed, Corner
View from room
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Room service
The price is AU$374
includes taxes & fees
4 Feb - 5 Feb

Explore the area

Map
230 North Michigan Avenue, Chicago, IL, 60601
  • Michigan Avenue
    ‪1 min walk‬
  • Chicago Riverwalk
    ‪3 min walk‬
  • State Street
    ‪3 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪39 min drive‬

Room options

View all photos for Accessible Queen Queen

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Accessible Queen Queen

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
Pillow-top bed
Down duvet
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible King

City view

Accessible King

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
Pillow-top bed
Down duvet
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Tower King

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Accessible Tower King

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
Pillow-top bed
Down duvet
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Tower

Studio, Tower | City view

Studio, Tower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Down duvet
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Tower

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Tower

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
Pillow-top bed
Down duvet
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, River View (Corner)

View from room

Suite, 1 Bedroom, Accessible, River View (Corner)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
Pillow-top bed
  • 65 sq m
  • River view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Studio, Accessible, Corner

40-inch flat-screen TV with satellite channels, TV, first-run films

Studio, Accessible, Corner

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Down duvet
Blackout curtains
  • 52 sq m
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
Pillow-top bed
Down duvet
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Tower One Bedroom Suite

40-inch flat-screen TV with satellite channels, TV, first-run films

Accessible Tower One Bedroom Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
Pillow-top bed
  • 52 sq m
  • City view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite (Carbide)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite (Carbide)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • City view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite (Millennium)

40-inch flat-screen TV with satellite channels, TV, first-run films

Suite (Millennium)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Dining table
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
  • City view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite (Carbon)

40-inch flat-screen TV with satellite channels, TV, first-run films

Suite (Carbon)

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Dining table
HDTV
Hypo-allergenic bedding
  • City view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Tower One Bedroom Suite

40-inch flat-screen TV with satellite channels, TV, first-run films

Tower One Bedroom Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Down duvet
  • 52 sq m
  • Partial lake view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for City Room, 1 King Bed (City)

City view

City Room, 1 King Bed (City)

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
Pillow-top bed
Down duvet
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Pendry Suite

Pendry Suite | Living room

Pendry Suite

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Dining table
HDTV
Hypo-allergenic bedding
  • 93 sq m
  • City view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite, 1 Bedroom, River View, Corner

View from room

Suite, 1 Bedroom, River View, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
Pillow-top bed
  • 65 sq m
  • River view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Studio, Corner

40-inch flat-screen TV with satellite channels, TV, first-run films

Studio, Corner

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Down duvet
Blackout curtains
  • 49 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
Pillow-top bed
Down duvet
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Guestroom

City view

King Guestroom

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
Pillow-top bed
Down duvet
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, Corner

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Studio, Corner

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Down duvet
Blackout curtains
  • 49 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Queen Queen Guestroom

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Queen Queen Guestroom

Highlights

Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Blackout curtains
Pillow-top bed
Down duvet
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

View from room

L7 Chicago by LOTTE

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.8 out of 5, Exceptional, (1503)
The price is AU$301
for 1 room
includes taxes & fees
4 Feb - 5 Feb
L7 Chicago by LOTTE

About the area

Chicago

A luxury stay in the heart of Chicago awaits you at Pendry Chicago. Within steps you'll find popular attractions like Michigan Avenue and Chicago Riverwalk. Highlights at this Art Deco hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Venteux, serves French cuisine and is open for brunch, lunch and dinner. Bar Pendry is the hotel's own bar. Other amenities include free Wi-Fi in public areas, a conference centre and a coffee shop/cafe. Each morning full breakfast is served between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Attractions within a short walk walk of this 4.5-property class Downtown Chicago hotel include Millennium Park and State Street.

What's nearby

  • Michigan Avenue - 1 min walk
  • Chicago Riverwalk - 3 min walk
  • State Street - 3 min walk
  • Chicago Theatre - 4 min walk
  • Millennium Park - 4 min walk

Getting around

  • Millennium Station - 4 min walk
  • Randolph-Wabash Station - 5 min walk
  • Chicago O'Hare International Airport (ORD) - 39 min drive

Restaurants

  • ‪LH Rooftop - ‬3 min walk
  • ‪The Royal Sonesta Chicago Downtown - ‬3 min walk
  • ‪Nutella Cafe - ‬2 min walk
  • ‪Base Bar - ‬1 min walk
  • ‪Chipotle Mexican Grill - ‬1 min walk

About this property

Pendry Chicago

Luxury Chicago hotel in Downtown Chicago with a 24-hour fitness centre
Pendry Chicago offers its guests a 24-hour fitness centre and complimentary bicycles. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 11001 square feet (1022 square metres) and includes a conference centre. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Pendry Chicago. For a fee, parking is available.

This 4.5-star Chicago hotel is smoke free.

  • 1 building
  • 364 guestrooms or units
  • 40 levels
  • 11001 sq ft of conference space
  • 1022 sq. m of conference space
  • Built in 1929
  • Deli
  • Terrace on the roof
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Pendry Chicago offers 364 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 40-inch flat-screen televisions come with premium satellite channels, first-run films and pay-per-view films. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Farsi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 79 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Pendry
  • Château Carbide - Rooftop
  • Venteux
  • Venteux - Café

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Evening entertainment
  • Free bicycle rentals

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference centre (11,001 square foot of space)

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels
  • First-run films
  • Pay films

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125 per accommodation, per night
  • Resort fee: USD 41.09 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room bottled water
  • In-room coffee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 30 per person
  • Valet parking fee: USD 79 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Chicago Hard Rock
Chicago Hard Rock Hotel
Chicago Hotel Hard Rock
Hard Rock Chicago
Hard Rock Chicago Hotel
Hard Rock Hotel
Hard Rock Hotel Chicago
Hotel Chicago Hard Rock
Hotel Hard Rock
Hotel Hard Rock Chicago
Pendry Chicago Hotel
Pendry Chicago Chicago
Pendry Chicago Hotel Chicago

Frequently asked questions

What is the cancellation policy at Pendry Chicago?

Pendry Chicago offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pendry Chicago?

As of 21 Jan 2025, prices found for a 1-night stay for 2 adults at Pendry Chicago on 4 Feb 2025 start from AU$308.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pendry Chicago?

Yep, Pendry Chicago has valet parking with in/out privileges for USD 79 per night.

Are there any beaches close to Pendry Chicago?

The closest beach to Pendry Chicago is Oak Street Beach (1.8 km).

What makes Pendry Chicago a romantic place to stay?

A lounge bar and 24-hour room service, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Pendry Chicago.

Is Pendry Chicago family-friendly?

You bet! With amenities such as children's meals and free bike rentals, it's no surprise that Pendry Chicago is a hit with families.

Does Pendry Chicago serve breakfast?

You bet, full breakfast is available daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Pendry Chicago?

No, Pendry Chicago does not offer an airport shuttle service.

Is there a bar or restaurant at Pendry Chicago?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Pendry Chicago?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Pendry Chicago?

Furry friends are welcome at Pendry Chicago, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Pendry Chicago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 770 out of 1000 reviews" "
Rating 8 - Good. 133 out of 1000 reviews" "
Rating 6 - Okay. 58 out of 1000 reviews" "
Rating 4 - Poor. 17 out of 1000 reviews" "
Rating 2 - Terrible. 22 out of 1000 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean overall, & staff was accommodating.
Stayed 4 nights in Oct 2024

6/10 Okay

wonah

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 3 nights in Sep 2024

10/10 Excellent

Sarah

Stayed 2 nights in Sep 2024

6/10 Okay

dunia, NEW CITY

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Walked into bathroom and found human hairs on counters and bathroom sink along with some brown substance. I let the concierge know when I was walking out to dinner and all I got was a “we sorry and we will let house keeping know.” Never did she mention she would send someone up to clean it or at least offer anything for the trouble. Not happy at all; especially since the price of the hotel isn’t cheap.
Stayed 3 nights in Oct 2024

8/10 Good

NICOLAS

Stayed 1 night in Oct 2024

4/10 Poor

Isaac

Stayed 1 night in Oct 2024

10/10 Excellent

Lori, Phoenix

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had breakfast overlooking the baseball field, my kiddo loved that!
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephana

Liked: Cleanliness
Stayed 3 nights in Sep 2024

8/10 Good

Elizabeth, Pasadena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, this is a nice property. We rented a corner studio and it was roomy and clean. Staff was very friendly and helpful. The location is a double edged sword, or at least for me. It is close walking distance to lots of attractions, shopping, restaurants. However we did not realize that Michigan Ave becomes a party on Saturday nights. We could hear it all from our 11th floor room, and the cars and music coming from the cars went well past 2 am. I understand not much the Pendry can do, but maybe ask for a room not facing Michigan Ave if you value your sleep.
Stayed 3 nights in Oct 2024

6/10 Okay

Jillian, Los Angeles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
You pay for the location of the Pendry, the hotel itself is nothing special. Service was great. The gym is spectacular!
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrew, Goleta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! We plan on coming back here the next time we visit Chicago.
Stayed 5 nights in Oct 2024

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephanie

Stayed 2 nights in Oct 2024

8/10 Good

Fania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a great scent throughout, and its location is perfect for exploring Chicago — very convenient! The staff is highly professional, and the room was extremely comfortable. However, there are a few downsides. The room’s Art Deco decor leans heavily on white tones and black-and-white photos, which felt a bit stark. It could benefit from a stand for opening carry-ons, and the mirrors inside the closet are not very practical. The Venteux restaurant seems understaffed; I had to wait 25 minutes for food on one occasion, and on another morning, it took 10 minutes for a host to arrive and seat guests. For the price point, being served orange juice from concentrate was also disappointing. On a positive note, the bar downstairs is quite good. As for the rooftop, it's decent, but the interior space next to the bar doesn't quite live up to what one might expect from a 'luxury' label
Stayed 3 nights in Oct 2024

10/10 Excellent

Faith Dorell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the gold leaf on top of the building. The rooms were very modern and picturesque. I liked the welcome drink. It was delicious! The room service was slightly expensive, but definitely worth the experience. The accommodations were unique and roomy. The bellhops and greeters were helpful and kind. It was centrally located. We hope to return!
Stayed 3 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great location service and staff was great. Enjoyed the roof top bar.
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Desk staff seemed overwhelmed and stressed
Meh. There are comparably priced places that have better style and far friendlier staff. The staff were helpful, but some of the desk people seemed really overwhelmed and stressed. That vibe is kinda contagious. Also, my reservation said it would have a river view and it definitely did not. Didn't address it cause I just didn't want to deal with them.
Stayed 3 nights in Oct 2024

6/10 Okay

Jason, South Orange

Travelled with partner
Disliked: Staff & service, amenities
Nothing special but great location.
Stayed 3 nights in Oct 2024

10/10 Excellent

Hailey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pendry is clean and beautiful. Staff is very kind and professional. I will be staying here again!
Stayed 2 nights in Oct 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel, loved everything about my stay here
Stayed 2 nights in Sep 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous stay at the Pendry. Our room was spacious, clean and quiet. Great location too. Highly recommend.
Stayed 3 nights in Sep 2024

8/10 Good

Jakob, new york

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was fine and service very good, but we were in a room where the closet didn’topen enough to use the long mirror. Expected more from a note or this level.
Stayed 1 night in Sep 2024

10/10 Excellent

Sai Rohit, Edina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the building the moment I saw it for the first time a couple years ago. And when scouting for hotels for my recent trip, I saw Pendry was reasonably priced so I booked it. And boy, it didn’t surprise. It was exceptional. Highly recommend Pendry for its convenience, beauty and amazing service.
Stayed 3 nights in Sep 2024

4/10 Poor

Humberto

Disliked: Staff & service, property conditions & facilities
Certainly a lot of better options in the area. I’ve stayed at other Pendry options and this is, by far, their worst. The rooms are average/unremarkable. The restaurants are OK but overpriced. The service was not great - called 3 times to get something from guest services, which never came. Check out other nearby properties.
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's location in the Loop is unbeatable—just a minute from the Riverwalk and a quick five-minute stroll to Millennium Park, with plenty to do within walking distance. The rooms are modern, spacious (especially for a busy city), and comfortable. Room service was impeccable, and the room was spotless throughout our stay. They also offer unlimited complimentary water and good-quality in-room coffee, which added an extra level of convenience. The gym was excellent and well maintained and stacked, the staff were friendly and helpful, and the hotel is housed in a beautifully restored historic building, adding to its charm.
Stayed 3 nights in Sep 2024