6/10 Okay
Dennis
Business traveller
27 June 2024
Liked: Cleanliness, amenities
I went to the bar and asked the bartender to borrow a pint glass for a few days, as I was there for 12 days, he told me no. That started it off negative for me. AC had to be looked at 3 times and waited a couple days at first ti have it looked at. Still bangs Very loudly and ruined my sleep, never got fixed properly. They put me in a room directly under the Sheraton club on the 7th floor, so hours on hours I heard the chairs on the marble skidding till the late night hours... The sign next to the bed said they change sheets after 3 nights, on day 4, I asked for them to be changed, they didnt get changed. Day 5 I asked again, no luck that day either, day 6 I asked again, nothing. I called down to the desk upset that night and housekeeping came right up, which was appreciated. I was very happy with coffee in the lobby everyday, but was surspised that when i went down on Saturday, the agent told me they don't serve it on weekends but happily pointed me to an overpriced vending machine... I really think it is awful to not have coffee on the weekends and only weekdays. I also feel that with a tip, breakfast being Over $20 was a bit much. Next time i will find a place with breakfast included. The pool area was not clean, I brought my suit but the water was cold and dirty, so I didn't indulge. The property just seemed old and has some maintenance issues. I am not sure i would chose this hotel again, I was pretty disappointed.
Dennis
Stayed 10 nights in Jun 2024