The Drake

4.0 star property
Lakefront Chicago hotel in Downtown Chicago with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Drake

Front of property - evening/night
Front of property
View from room
Exterior
Reception

Reviews

8.6 out of 10

Excellent

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
The price is AU$269
includes taxes & fees
24 Nov - 25 Nov

Explore the area

Map
140 E Walton Place, Chicago, IL, 60611
  • Michigan Avenue
    1 min walk
  • John Hancock Center
    4 min walk
  • State Street
    5 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    38 min drive

Room options

Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Lake View (Michigan)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 74 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Queen Beds, Accessible (Deluxe, Mobility & Hearing)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 39 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Lake View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 24 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds, Lake View (Dual European)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 26 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

Room, 1 King Bed, Lake View (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 24 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Lake View (Mobility & Hearing)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 26 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 Bedroom, Lake View

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
Dining table
  • 65 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (High Floor)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Family Room, 1 King Bed with Sofa bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Family Room, 2 Queen Beds (Deluxe)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Single Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Hypo-allergenic bedding
  • 19 sq m
  • Sleeps 1
  • 1 Single Bed

Suite, 1 Bedroom (Drake)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Gold Coast)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds (Dual European)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 26 sq m
  • Sleeps 2
  • 2 Single Beds

Studio Suite, 1 King Bed, Lake View

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 39 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Chicago

The Drake places you in the centre of Chicago, steps from John Hancock Center and within a short 5-minute stroll of Michigan Avenue. Highlights at this hotel include 2 restaurants, a bar/lounge and a conference centre. .The restaurant, Cafe on Oak, is open for breakfast. 40000 square feet (3716 square metres) of event facilities include 22 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Added amenities include a gym, Wi-Fi in public areas and a coffee shop/cafe. On weekend mornings full breakfast is served between 7:00 AM and noon. There's also the convenience of valet parking. .Sights within a 30-minute walk of this Downtown Chicago hotel include Navy Pier and Art Institute of Chicago.

What's nearby

  • Michigan Avenue - 1 min walk - 0.1 km
  • John Hancock Center - 4 min walk - 0.4 km
  • Art Institute of Chicago - 2 min drive - 2.4 km
  • Willis Tower - 3 min drive - 3.3 km
  • Navy Pier - 4 min drive - 2.8 km

Getting around

  • Chicago Van Buren Street Station - 3 min drive
  • Chicago Station (Red Line) - 10 min walk
  • Chicago O'Hare International Airport (ORD) - 38 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬4 min walk
  • ‪Doc B's Fresh Kitchen - ‬6 min walk
  • ‪Joe & The Juice - ‬7 min walk
  • ‪Rosebud Steakhouse - ‬3 min walk
  • ‪Hendrickx Belgian Bread Crafter - ‬2 min walk

About this property

The Drake

Lakefront Chicago hotel in Downtown Chicago with 2 restaurants
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. A business centre, 22 meeting rooms, and limo/town car service are available.

Public spaces have WiFi for a fee. Event space at this hotel measures 40000 square feet (3716 square metres) and includes a conference centre. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Drake. Parking is available for a fee.

This Chicago hotel is smoke free.

  • 535 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 40000 sq ft of conference space
  • 3716 sq. m of conference space
  • Built in 1920
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
The Drake offers 535 accommodations with MP3 docking stations and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. 48-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, dressing gowns, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access (Wi-Fi speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per 24-hour period); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 12.95 per 24-hour period)

Parking and transport

  • Offsite parking available (USD 53 per day)
  • Limo/town car service
  • Valet parking on site (USD 75 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend full breakfast available 7:00 AM to noon for a fee: USD 15 to 30 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe on Oak
  • Coq d'Or Restaurant & Bar
  • LaVazza
  • Palm Court Afternoon Tea

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 22 meeting rooms
  • Business centre
  • Conference centre (40,000 square foot of space)

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (64 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (116 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Ballroom
  • Built in 1920
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet (varies based on length of stay)
  • Maximum 2 (weight limit: 75 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 30 per person
  • Fee for in-room wireless Internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 75 per day (in/out privileges)
  • Nearby parking fee: USD 53 per day (299 ft away)
  • Pet fee: USD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Property Registration Number 60611, 60611, Hotel License

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Drake Chicago
Drake Hotel
Drake Hotel Chicago
Hotel Drake
Chicago Drake Hotel
The Drake Hotel Chicago
Drake Hilton Hotel
Drake Hilton Chicago
The Drake Hotel
The Drake Chicago
The Drake Hotel Chicago
The Drake a Hilton Hotel

Frequently asked questions

What is the cancellation policy at The Drake?

The Drake offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Drake?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at The Drake on 24 Nov 2024 start from AU$268.6, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Drake?

Yep, The Drake has valet parking with in/out privileges for USD 75 per day.

Are there any beaches close to The Drake?

Yep, The Drake is a short 17-minute walk from North Avenue Beach.

What makes The Drake a romantic place to stay?

Romance packages and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Drake.

Is The Drake family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that The Drake is a hit with families.

Does The Drake serve breakfast?

Sure does, full brekkie is available at weekends from 7:00 AM to noon.

Is there a free airport shuttle available at The Drake?

No, The Drake does not offer an airport shuttle service.

Is there a bar or restaurant at The Drake?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Drake?

Check-in begins at 3 PM. Check-out time is noon.

The Drake Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 642 out of 1016 reviews" "
Rating 8 - Good. 171 out of 1016 reviews" "
Rating 6 - Okay. 99 out of 1016 reviews" "
Rating 4 - Poor. 62 out of 1016 reviews" "
Rating 2 - Terrible. 42 out of 1016 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic Chicago locale just steps from Oak Street Beach and the Mag Mile. Beautiful interiors, the rooms can look a little dated but the place is an historic landmark.
Stayed 3 nights in Aug 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Drake is an old property with a lot of history. Staff were amazing. In good condition for the age of the building. Great location. Tons of dining and shopping within walking distance. Very close to the lakeshore ( walking/bike path along the lake) Had a very nice stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Laura, Burlington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 3 nights in Aug 2024

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Beautiful building.
Stayed 3 nights in Aug 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great weekend with both had on our romantic weekend! Thanks Drake Hotel for making it even more special!
Stayed 1 night in Aug 2024

4/10 Poor

Janet

Travelled with family
Disliked: Amenities
The bathroom is not ADA accessible. Absolutely not! And the toilet flushes at an alarmino loud rate high enough that you need to plug your ears to be honest-Horribly loud!!!! The room is not also ADA accessible if we wanted to order room service, there was nowhere to set your food down., Especially if using a walker or a wheelchair!!!
Stayed 1 night in Aug 2024

8/10 Good

Alphonso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My mistake
Love staying at Drake but I messed up and didn’t realize I booked a king bed for 3 adults. There was a pullout. I went down to see about a room with 2 beds and they promptly said they had a 2 bed room. It was a room with 2 twins and much smaller than the previous room. I was so hot and tired from carrying around luggage I did not call back. I should have but we made due with room. Wish they would have told me we were getting 2 twins- I would have stayed in the king room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
KansasFam
Had an excellent stay for four nights. We had a lake view and enjoyed waking up every morning to this beautiful lake view. Bathroom was small, but we managed having to put our bathroom necessities on a table right outside of bathroom. The housekeeping lady was so sweet and did an excellent job everyday (wish I could remember her name). This hotel has had a lot of famous people stay so it was neat to see the pictures. Super close to all the shopping places and lots of restaurants. Will definitely stay here again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A few nights in Chicago, at The Drake.
First time staying in downtown Chicago, and The Drake didn't disappoint. Beautiful old building in the heart of downtown. A block or so from Lake Michigan, and so many walkable sights. Service was A+
Stayed 2 nights in Aug 2024

10/10 Excellent

Meg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Stayed 1 night in Aug 2024

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice Hotel, But Dated.
Hotel lobby was very nice. Staff were excellent and helpful. The room was old. The bed was very uncomfortable I could feel springs on edges. The lake view was nice but traffic noise was bad. The walls were thin we could hear toilet flush in other room and shower running.
Stayed 1 night in Aug 2024

2/10 Terrible

Taylor

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Woke up after the first night of our stay with bug bites all over my arms, hands, and left ankle. My guest said she had bug bites also, so we searched the room and found bed bugs. We took pictures of our bites and the bed bug we found under the covers and alerted the front desk. We were moved to a different, (but smaller) room on the same floor. We received new key cards, but both sets didn’t work, so I had to go to the lobby twice before asking security to manually unlock the door for us. The property paid to have all our clothes dry cleaned, so we spent a long time sorting through all of our clothes in the old room to put them in a bag to be sent off for dry cleaning. Because of this, we had no pajamas to sleep in. I lifted up the mattress in the new room and found black spots that appeared to be dirt, but I was afraid there were bed bugs in this room also, so I slept in the chair at the desk for the remaining nights of our stay. We were also afraid the bugs had been in our luggage, so we had to Lysol everything, and I purchased Ziploc bags to store each of my clothing and toiletry items in them as a precaution. I wanted a full reimbursement for all the stress, the 10 bites I received in one night, and the horrible experience that ruined my first visit to Chicago, but received half back as compensation. I had to keep calling/messaging to get anyone to respond to my request for compensation as well. The room was also filthy in general — dirt under the furniture, etc.
Stayed 5 nights in Aug 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There wasn't anything I didn't like. I thoroughly enjoyed the warmth, courteousness, professionalism, helpfulness, knowledgeableness, and friendly engagement of the staff. They made me feel like a king. The Cafe on Oak not only serve up the most exquisite breakfast I've eaten, but the attending staff were par excellent. Because of my positive and warm experience, I will return to this property soon.
Stayed 2 nights in Aug 2024

8/10 Good

Michalene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of Lake Michigan. Had coffee on beach each morning. Very walkable to everything
Stayed 2 nights in Aug 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
My love the location
Stayed 1 night in Jul 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Chris

We loved our room! It was quiet and comfy! Great location on Michigan Ave.
Stayed 1 night in Aug 2024

2/10 Terrible

Henry

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Tub didn't drain properly. Staff at checkout was not nice.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alexis

Travelled with partner
Liked: Staff & service, property conditions & facilities
The history
Stayed 1 night in Aug 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were excellent. Stayed 2 nights and the traffic noise outside the hotel was horrible. Had trouble sleeping due to the noise
Stayed 2 nights in Aug 2024