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The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

4.5 star property
Luxury Chicago hotel in Downtown Chicago with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Property amenity
Frette Italian sheets, premium bedding, in-room safe, desk
Frette Italian sheets, premium bedding, in-room safe, desk
Lobby
Separate bathtub and shower, free toiletries, hair dryer, dressing gowns

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
The price is AU$435
includes taxes & fees
22 Dec - 23 Dec

Explore the area

Map
521 North Rush Street, Chicago, IL, 60611
  • Michigan Avenue
    2 min walk
  • State Street
    3 min walk
  • Northwestern Memorial Hospital
    6 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    36 min drive

Room options

View all photos for Grand Room, 1 King Bed

Frette Italian sheets, premium bedding, in-room safe, desk

Grand Room, 1 King Bed

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
Premium bedding
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds

Frette Italian sheets, premium bedding, in-room safe, desk

Grand Room, 2 Queen Beds

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
Premium bedding
  • 36.2 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Frette Italian sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Frette Italian sheets, premium bedding, in-room safe, desk

Superior Room, 2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Frette Italian bed sheets
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Frette Italian sheets, premium bedding, in-room safe, desk

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
Premium bedding
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Terrace

Junior Suite, 1 King Bed, Terrace

Junior Suite, 1 King Bed, Terrace

Highlights

Terrace
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Terrace (City View)

Superior Suite, 1 King Bed with Sofa bed, Terrace (City View)

Superior Suite, 1 King Bed with Sofa bed, Terrace (City View)

Highlights

Terrace
Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed

Frette Italian sheets, premium bedding, in-room safe, desk

Junior Suite, 1 King Bed

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
Premium bedding
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed

Superior Suite, 1 King Bed with Sofa bed

Superior Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
Premium bedding
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
Premium bedding
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Deluxe Suite, 1 King Bed with Sofa bed | Living area

Deluxe Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Frette Italian bed sheets
Blackout curtains
Premium bedding
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby
L7 Chicago by LOTTE
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.8 out of 5, Exceptional, (1045)
The price is AU$355
for 1 night
includes taxes & fees
5 Dec - 6 Dec
L7 Chicago by LOTTE

About the area

Chicago

A luxury stay in Chicago awaits you at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago. Within steps you'll find Michigan Avenue and State Street within a short 5-minute stroll. Highlights at this hotel include 2 restaurants, a 24-hour gym and a bar/lounge. .The fine-dining restaurant, Kostali, serves Mediterranean cuisine and is open for dinner. Upstairs at The Gwen is the hotel's own rooftop bar, serving drinks along with breakfast and dinner. 3388 square feet (315 square metres) of event facilities include 14 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and coffee/tea in a common area. Full breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of valet parking. .Attractions within a 15-minute walk of this 4.5-property class Downtown Chicago hotel include Chicago Riverwalk and Millennium Park.

What's nearby

  • Michigan Avenue - 2 min walk - 0.2 km
  • Chicago Riverwalk - 8 min walk - 0.7 km
  • Chicago Theatre - 10 min walk - 0.9 km
  • Millennium Park - 12 min walk - 1.1 km
  • Navy Pier - 3 min drive - 2.1 km

Getting around

  • Grand Station (Red Line) - 3 min walk
  • Millennium Station - 11 min walk
  • Chicago O'Hare International Airport (ORD) - 36 min drive

Restaurants

  • ‪The Shops at North Bridge - ‬1 min walk
  • ‪Eataly - ‬2 min walk
  • ‪Billy Goat Tavern - ‬3 min walk
  • ‪Lao Sze Chuan Restaurant - Downtown/Michigan Ave - ‬1 min walk
  • ‪Upstairs at the Gwen - ‬1 min walk

About this property

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Luxury Chicago hotel in Downtown Chicago with 2 restaurants
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 14 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 3388 square feet (315 square metres) and includes conference space. A 24-hour fitness centre, a rooftop terrace, and multilingual staff are also featured at the luxury The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago. Parking is available for a fee.

This 4.5-star Chicago hotel is smoke free.

  • 311 guestrooms or units
  • 17 levels
  • 2 dining venues
  • 3388 sq ft of conference space
  • 315 sq. m of conference space
  • Built in 1928
  • Terrace on the roof
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago offers 311 accommodations with iPod docking stations and laptop-compatible safes. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 65-inch LCD televisions come with premium cable channels. Bathrooms include a separate bath and shower, dressing gowns, complimentary toiletries and hairdryers.

This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Bosnian, Chinese (Mandarin), English, Indonesian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 79 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 14 to 20 for adults and USD 14 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Kostali
  • Upstairs at The Gwen

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 14 meeting rooms
  • 24-hour business centre
  • 3,388 square feet of conference space

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1928
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per pet, per stay
  • Maximum 2 (weight limit: 24 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay
  • Destination fee: USD 25.00 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 14.00 to 20.00 for adults and USD 14.00 to 20.00 for children
  • Fee for in-room wireless Internet: USD 19.95 per day (rates may vary)
  • Valet parking fee: USD 79.00 per day (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadlock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a deadlock in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gwen Luxury Collection Hotel Chicago
Gwen Luxury Collection Hotel
Gwen Luxury Collection Chicago
Gwen Luxury Collection

Frequently asked questions

What is the cancellation policy at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago on 22 Dec 2024 start from AU$396.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Yep, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago has secured covered valet parking with in/out privileges for USD 79.00 per day.

Are there any beaches close to The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

The closest beach to The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is Oak Street Beach (1.3 km).

What makes The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago a romantic place to stay?

Al fresco dining and a lounge bar, as well as Frette Italian sheets in the guestrooms, all help set the scene for a romantic weekend at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago.

Does The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago serve breakfast?

Yep, full breakfast is on offer daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

No, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago does not offer an airport shuttle service.

Is there a bar or restaurant at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago?

Check-in begins at 3:00 PM. Check-out time is noon.

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 772 out of 1000 reviews" "
Rating 8 - Good. 137 out of 1000 reviews" "
Rating 6 - Okay. 57 out of 1000 reviews" "
Rating 4 - Poor. 19 out of 1000 reviews" "
Rating 2 - Terrible. 15 out of 1000 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Melinda

Stayed 2 nights in Aug 2024

4/10 Poor

Hannah

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Walls are paper thin but you can’t hear outside which is great but you will hear your fellow guests. Food is good but unfortunately the room was gross. Had finger prints in glasses. The bathroom had hair in the shower. And the glass of the window had something sprayed on it. Won’t be back
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with good amenities location was very walkable
Stayed 1 night in Jul 2024

10/10 Excellent

Brad

Travelled with partner
Called for help after midnight and got help right away
Stayed 2 nights in Jul 2024

10/10 Excellent

Felicia

Stayed 2 nights in Jun 2024

10/10 Excellent

Cara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel! The location is great, the rooms are spacious, and the staff is very friendly.
Stayed 2 nights in Jun 2024

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Cozy, cute, great location
Stayed 3 nights in Jun 2024

10/10 Excellent

Kattina

Stayed 1 night in Jun 2024

10/10 Excellent

Rauland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Not a luxury hotel. Trying to be. Fried food smells in the hallways, average linens. Old interior in the rooms. Parking is 40.00 a night with the hotel discount. Forgot to mention, that is across the street. It’s a good location for walking to the miracle mile, and restaurants.
Stayed 2 nights in Jun 2024

10/10 Excellent

Brett, Steele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Downtown convenient to everything
Stayed 1 night in May 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Nikhilesh

Stayed 1 night in Mar 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Heidi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean, large rooms. Well-appointed. Hotel lobby very welcoming. Looked like a lovely outdoor dining patio, though I didn’t eat there.
Stayed 2 nights in May 2024

10/10 Excellent

Rexiel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place.
Stayed 3 nights in May 2024

10/10 Excellent

kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was great, although this was a working event during my week I was very pleased.
Stayed 1 night in May 2024

8/10 Good

Tracey Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They make you seem like they giving you 25 per day if you dine in hotel but Actually you pay for the dinning. they just waive the 25 resort fee if you purchase something, but you are paying the full amount for food and drinks.and tax So I would have just paid the 50 for 2 days and not had the extra food and drink money on my bill. Not happy ..
Stayed 2 nights in May 2024

6/10 Okay

ARMAN

Liked: Cleanliness
Stayed 4 nights in May 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disappointing
I stayed here for 4 nights together with some friends last week. I had booked a deluxe room for myself and standard rooms for my friends. Was very disappointing to see that their rooms were a little bigger and bathrooms were tad nicer than mine. The hotel in general was smaller and less luxe than I had been expecting.
Stayed 4 nights in Apr 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location! Luigi was very personable and helpful throughout our stay.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ssu-Yu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice vibe, amazing staff!
Stayed 2 nights in Apr 2024

2/10 Terrible

Aaron

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude hotel reception and credit they give you is bogus

10/10 Excellent

Gol-mantalvo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024