4/10 Poor
ronald, port simpson
19 July 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a hotel. It's renovated rooms with a staff member running around to assist you. The staircase to the rooms will shock you if you not prepared for it. The interior of the room i had shocked me with its updated features and indeed look like the pictures. This was my first night in moldova and i had hoped everything was as good as advertised. Well, when my translator left me and helper too, i went to get some food, it was late, i was tired, great location noise was not an issue at all, ac was cold as it was 35 c at 11 pm. MY ISSUE WAS WHEN I PULLED BACK THE BED SHEET. I SAW SOME THING DARK UNDER THE BED SHEET. I PULLED IT BACK EXPOSING THE MATTRESS...HUGE DARK URINE STAIN THE SIZE OF A PIZZA, FURTHER INSPECTION REVEALED BLOOD LIKE AND OTHER STAINS ON EDGES OF MATTRESS. I WAS SO DISGUSTED I SLEPT ON THE MARBLE FLOOR WITH A WINTER BLANKET THAT ALSI INCLUDE SOME INSIGHTLY STAINS...THE NEXT MORNING MY TRANSLATOR SHOWED UP, WE TOLD THE YOU G WOMAN OF THE ISSUE AND INCLUDED THAT THE HALL WAY LIGHT DOES NOT SHUT OFF AT ALL. MY GOD YOU WOULD THONK I WOULD GET MY MONEY BACK? NOPE....EXPEDIA. NO HELP. THAT NUMBER INCLUDED FOR CUSTMER SERVICE..NOPE.. ALL WEEK I BEEN WAITONG FOR THIS GUY TO RETURN MY MONEY...HE SAYS HE ONLY GIVE HALF. I GOT NOTHING AFTER 6 DAYS...I HOPE I CAN POST PICS NOW...BECAUSE THOS IS ONE FOR THE RECORD BOOKS....CHECK YOUR MATTRESSES FOLKS!
ronald
Stayed 1 night in Jul 2024