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Holiday Inn Resort Phuket Surin Beach by IHG

4.0 star property
Family-friendly hotel with 4 restaurants and 2 outdoor pools

Photo gallery for Holiday Inn Resort Phuket Surin Beach by IHG

4 restaurants, breakfast, lunch, dinner served; international cuisine
4 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Exterior
Point of interest

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Spa
  • Room service
  • Breakfast available
The current price is AU$99
includes taxes & fees
14 May - 15 May

Explore the area

Map
106 27 Moo 3 Cherngtalay Talang Surin, Beach, 106/27, Choeng Thale, Phuket Province, 83110
  • Surin Beach
    ‪6 min walk‬
  • Bang Tao Beach
    ‪15 min walk‬
  • Kamala Beach
    ‪6 min drive‬
  • Phuket (HKT-Phuket Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

Highlights

Balcony
Air conditioning
Fridge
HDTV
Premium bedding
Blackout curtains
Bathrobes
Hairdryer
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds

Highlights

Balcony
Air conditioning
Fridge
HDTV
Premium bedding
Blackout curtains
Bathrobes
Hairdryer
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, Multiple Beds

Premium bedding, in-room safe, desk, blackout curtains

Suite, Multiple Beds

Highlights

Balcony
Air conditioning
Fridge
HDTV
Premium bedding
Blackout curtains
Bathrobes
Hairdryer
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed

Highlights

Balcony
Air conditioning
Fridge
HDTV
Premium bedding
Blackout curtains
Bathrobes
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Balcony
Air conditioning
Fridge
HDTV
Premium bedding
Blackout curtains
Bathrobes
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds (Standard)

Premium bedding, in-room safe, desk, blackout curtains

Family Room, Multiple Beds (Standard)

Highlights

Balcony
Air conditioning
Fridge
HDTV
Premium bedding
Blackout curtains
Bathrobes
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Family Suite, Multiple Beds

Premium bedding, in-room safe, desk, blackout curtains

Family Suite, Multiple Beds

Highlights

Balcony
Air conditioning
Fridge
HDTV
Premium bedding
Blackout curtains
Bathrobes
Hairdryer
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

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About the area

Choeng Thale

A family-friendly stay in Choeng Thale awaits you at Holiday Inn Resort Phuket Surin Beach by IHG. Within just a 15-minute stroll, you'll find popular places like Surin Beach and Bang Tao Beach. Highlights at this hotel include in-room free WiFi, free high-speed Internet and balconies. .A day of pampering can include Thai massages, sports massages and body scrubs. The restaurant, Asia Alive, serves international cuisine and is open for breakfast, lunch and dinner. Champion Bar is the hotel's own sports bar, serving drinks along with lunch and dinner. Enjoy the 2 outdoor swimming pools, free kids' club and 24-hour gym plus access to a playground. Plus you'll find Wi-Fi in public areas, a children's swimming pool and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle. .Within a 20-minute drive of this 4-property class Choeng Thale hotel, attractions include Kamala Beach and Bangla Road.

What's nearby

  • Surin Beach - 6 min walk - 0.5 km
  • Pansea Beach - 9 min walk - 0.8 km
  • Bang Tao Beach - 15 min walk - 1.3 km
  • Boat Avenue Mall Phuket - 6 min drive - 4.9 km
  • Kamala Beach - 6 min drive - 3.5 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 40 min drive

Restaurants

  • ‪Blue lagoon restaurant - ‬7 min walk
  • ‪Lomtalay - ‬7 min walk
  • ‪Wagyu Steakhouse - ‬6 min walk
  • ‪Audy Restaurant - ‬5 min walk
  • ‪Khun Yaa - ‬7 min walk

About this property

Holiday Inn Resort Phuket Surin Beach by IHG

Family-friendly hotel with 4 restaurants and 2 outdoor pools
Holiday Inn Resort Phuket Surin Beach by IHG offers its guests 2 outdoor swimming pools, a waterslide, a 24-hour fitness centre, and a children's pool. There are 4 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is available in public spaces for a fee.

Spa services, a library, and a complimentary children's club are also featured at the family-friendly Holiday Inn Resort Phuket Surin Beach by IHG. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

  • 255 guestrooms or units
  • 4 levels
  • 4 buildings
  • 4 dining venues
  • Built in 2008
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
Holiday Inn Resort Phuket Surin Beach by IHG offers 255 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Rooms open to balconies. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include sports massages, Thai massages, facials and body scrubs.

Languages

Chinese (Mandarin), English, French, Russian, Thai

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  • Pool
  • Spa
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The price is AU$149
includes taxes & fees
2 May - 3 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: THB 469.62 for adults and THB 233 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Asia Alive
  • Champion Bar
  • Joe Kool's
  • Ocean's Restaurant
  • TAI Sushi Bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Library
  • Playground
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting
  • In-room refrigerator
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Spa treatment rooms
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for THB 1200.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: THB 4000
  • Christmas Eve (24 December) Gala Dinner per child: THB 2000 (from 4 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: THB 5000
  • New Year's Eve (31 December) Gala Dinner per child: THB 2500 (from 4 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately THB 469.62 for adults and from THB 233 for children
  • Airport shuttle fee: THB 1300 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Novotel Phuket Surin Beach Resort Choeng Thale
Novotel Phuket Surin Beach Choeng Thale
Novotel Phuket Surin Beach
Novotel Phuket Surin Choeng T

Frequently asked questions

What is the cancellation policy at Holiday Inn Resort Phuket Surin Beach by IHG?

Holiday Inn Resort Phuket Surin Beach by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Resort Phuket Surin Beach by IHG?

As of 14 Apr 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Resort Phuket Surin Beach by IHG on 14 May 2025 start from AU$99.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Resort Phuket Surin Beach by IHG?

Yep, Holiday Inn Resort Phuket Surin Beach by IHG has a free self car park. Onsite parking is limited.

Are there any beaches close to Holiday Inn Resort Phuket Surin Beach by IHG?

Yep, Holiday Inn Resort Phuket Surin Beach by IHG is a short 6-minute walk from Surin Beach.

Is there a spa on site at Holiday Inn Resort Phuket Surin Beach by IHG?

There's no onsite spa, but this property does offer services like body scrubs, facials and body treatments, as well as Thai massages.

Does Holiday Inn Resort Phuket Surin Beach by IHG have a pool?

Holiday Inn Resort Phuket Surin Beach by IHG has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Holiday Inn Resort Phuket Surin Beach by IHG have a waterslide?

Yep, this property has a waterslide!

What makes Holiday Inn Resort Phuket Surin Beach by IHG a romantic place to stay?

Couples spa treatments and poolside dining, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Holiday Inn Resort Phuket Surin Beach by IHG.

Is Holiday Inn Resort Phuket Surin Beach by IHG family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Holiday Inn Resort Phuket Surin Beach by IHG is a hit with families.

Does Holiday Inn Resort Phuket Surin Beach by IHG serve breakfast?

You bet, buffet breakfast is available daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Holiday Inn Resort Phuket Surin Beach by IHG?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Holiday Inn Resort Phuket Surin Beach by IHG?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Resort Phuket Surin Beach by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Resort Phuket Surin Beach by IHG?

No, pets are not allowed.

Holiday Inn Resort Phuket Surin Beach by IHG Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 19 out of 78 reviews
Rating 8 - Good. 25 out of 78 reviews
Rating 6 - Okay. 17 out of 78 reviews
Rating 4 - Poor. 10 out of 78 reviews
Rating 2 - Terrible. 7 out of 78 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Karoline

Travelled with family
Liked: Staff & service
Wonderfull stay, very good breakfast buffet. The staff was so Nice and friendly towards our kids. The hotel has a newly renovated restaurant, fitness room, movie theatre, teenage gaming room, beautiful landscape, and clean and simple Roms. However the pool needs renovation!!!
Stayed 6 nights in Jan 2025

4/10 Poor

Hans Kvist

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
A lot less fancy (more crappy), than advertised
Overpriced. The lobby and service was great, the rest was a medium budget mediocre family resort, at a price that usually gets you something much nicer in Thailand. The room was advertised as 56m2, but was app. 30m2, all photos was taken with wide angle, making the place look bigger than it was, the architecture, quality and atmosphere just felt kinda crappy-budget family resort (that usually cost 50% of the 350 euros per night for 4 persons, that we paid). The staff was fine though and we simply stayed away from the resort most of the day, to avoid becoming depressed. If you like screaming kids, vending machines, noisy pools, small rooms, concrete hallways and borings buffets, and dont mind it being overpriced, then it might be fine.
Stayed 3 nights in Jan 2025

4/10 Poor

xiaojian, sunnyvale

Stayed 3 nights in Dec 2024

2/10 Terrible

hiramoni

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Broken doors almost falling apart, uncooperative staff, broken Tv, broken beds, missing matress in the bunk beds, bidet not working. Inspite of us booking two rooms and traveling as a family first night they put in two different blocks of the resort.Do yourself a favor and book somewhere else for much better service.They put us in 4th floor with a broken elevator and someone in our group had knee problems who faced a lot of difficultly going up and down. If you complain to the staff they said we can't do anything .They were rationing towels and toiletries saying we have too many guests so why should we pay and not get facilities, sadly our relaxing vacation turned out to be a very tiring one going back and forth with management with little help.
Stayed 3 nights in Dec 2024

10/10 Excellent

Andrej

Stayed 7 nights in Dec 2024

10/10 Excellent

Yuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel at a reasonable price for the area. Service was great, room was comfortable. Many stores nearby including restaurants, 7/11, etc.
Stayed 3 nights in Dec 2024

2/10 Terrible

Monica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would not recommend
Outdated rooms and service was not good. This hotel needs to be razed and rebuilt. Main hotel areas were very old and seem to be like a 90’s flashback. Air conditioning in room was inadequate making the bathroom hot and humid. Faux wood paneling on furniture was peeling on multiple locations. Staff was very stingy with delivering additional towels. Surrounding hotels were much more modernized. If budget is an absolute then you could justify the stay, but for just a little more I’d recommend a neighboring location.
Stayed 4 nights in Nov 2024

10/10 Excellent

Cory

Stayed 4 nights in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness
It was great but I had to ask for towels they had forgotten
Stayed 3 nights in Nov 2024

8/10 Good

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay again.
Stayed 3 nights in Nov 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DONT GO THERE
Wasn’t clean - bad bad bad service!!!
Stayed 8 nights in Nov 2024

2/10 Terrible

Peshtewan

Stayed 1 night in Nov 2024

8/10 Good

Paul

Stayed 4 nights in Sep 2024

10/10 Excellent

Quang Vinh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location suitable for families. Good facilities like pool, kids club etc for young kids.
Stayed 5 nights in Sep 2024

8/10 Good

Jacky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience
Overall, I am satisfied. But there is one thing that is unacceptable. When using the shower, you cannot use the wash basin at the same time. Because of insufficient water pressure, the water supply is insufficient. It needs to be improved.
Stayed 4 nights in Aug 2024

6/10 Okay

George A

Liked: Cleanliness, staff & service
The staff was outstanding and very professional with guess services. The exterior of the property was well maintained.
Stayed 1 night in Aug 2024

10/10 Excellent

Ravichandra

Liked: Cleanliness, staff & service
Good value for money
Stayed 2 nights in Jul 2024

8/10 Good

Shirlyn, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel may need abit of renovation to refunish some area as it feel abit run-down especially aomw area leading to the room & inside the room.
Stayed 3 nights in Apr 2024

10/10 Excellent

Sharad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Kannika, Johnson City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is good hotel for family that have kids
Stayed 2 nights in Jun 2024

8/10 Good

ahmad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful time very relaxing and wonderful staff
Stayed 5 nights in Jun 2024

2/10 Terrible

Abdullah

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We have in trouble with the air condition
Stayed 2 nights in Jun 2024

10/10 Excellent

Harmony M, Gold Coast

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super nice. Room was fine for us as we were out all day and only slept there. Resort is nice and pool is good. The AC was really good :) a good option for a cheap place to stay. Place would be great for kids as had a lot of activities and 2 big water slides into the pool.
Stayed 2 nights in Jun 2024

4/10 Poor

Phattharaporn, Fontana

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
It does has nice pools. The breakfast was good and the staffs are nice. For a family room we booked, it was very small. We stayed at room 2119. I am not sure if it was the hotel or the property next door, but when we open the room door, it smelled like a septic tank is near by. Our hot water didn't work, asked multiple time, but it never got fix. I think my money could have been better spent somewhere else.
Stayed 3 nights in Jun 2024