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Novotel Christchurch Cathedral Square

4.5 star property
Luxury hotel with fitness centre and 24-hour front desk

Photo gallery for Novotel Christchurch Cathedral Square

Lobby sitting area
Front of property
Breakfast, lunch, dinner served; international cuisine
Shower, eco-friendly toiletries, hair dryer, towels
Breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Parking available
The current price is AU$185
includes taxes & fees
21 Apr - 22 Apr

Explore the area

Map
50 Cathedral Square, Christchurch, 8011
  • Te Pae Christchurch Convention and Exhibition Centre
    ‪1 min walk‬
  • Isaac Theatre Royal
    ‪3 min walk‬
  • Christchurch Casino
    ‪8 min walk‬
  • Christchurch (CHC-Christchurch Intl.)
    ‪19 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

Executive Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room, 2 Double Beds

In-room safe, individually furnished, desk, laptop workspace

Executive Double Room, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds

In-room safe, individually furnished, desk, laptop workspace

Superior Double Room, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

Superior Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Christchurch

A luxury stay in the heart of Christchurch awaits you at Novotel Christchurch Cathedral Square. You'll find Isaac Theatre Royal a few steps away and Cashel Street Shopping Area within a 10-minute stroll. Highlights at this eco-friendly hotel include a restaurant, a bar/lounge and a conference centre. .The restaurant, The Square Restaurant, serves international cuisine and is open for breakfast, brunch, lunch and dinner. The Square Bar is the hotel's own bar. 3767 square feet (350 square metres) of event facilities include 6 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4.5-property class Christchurch City Centre hotel include Christchurch Casino and Canterbury Museum.

What's nearby

  • Cathedral Square - 1 min walk - 0.0 km
  • Te Pae Christchurch Convention and Exhibition Centre - 1 min walk - 0.2 km
  • Isaac Theatre Royal - 3 min walk - 0.3 km
  • Christchurch Casino - 8 min walk - 0.7 km
  • Canterbury Museum - 10 min walk - 0.9 km

Getting around

  • Christchurch Railway Station - 12 min drive
  • Christchurch International Airport (CHC) - 19 min drive

Restaurants

  • ‪Market Place Restaurant - ‬2 min walk
  • ‪O.G.B - ‬2 min walk
  • ‪Wendy’S - ‬4 min walk
  • ‪Cathedral Junction - ‬3 min walk
  • ‪Burger King - ‬3 min walk

About this property

Novotel Christchurch Cathedral Square

Luxury hotel with fitness centre and 24-hour front desk
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3767 square feet (350 square metres) and includes a conference centre. A fitness centre, multilingual staff, and ski storage are also featured at the luxury Novotel Christchurch Cathedral Square. Parking is available for a fee.

This 4.5-star Christchurch hotel is smoke free.

  • 1 building
  • 154 guestrooms or units
  • 13 levels
  • Conference rooms
  • 3767 sq ft of conference space
  • 350 sq. m of conference space
  • Built in 2009
  • Deli
  • Ski equipment storage
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Novotel Christchurch Cathedral Square offers 154 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished. 49-inch LED televisions come with premium satellite channels and pay-per-view films. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Filipino, German, Hindi, Japanese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered valet parking on site (NZD 35 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 37 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Square Bar
  • The Square Restaurant

Things to do

  • Gym
  • Ski storage
  • TV in common areas

Family friendly

  • Children's games
  • Children's toys
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Computer station
  • Conference centre (3,767 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LED TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: NZD 80
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: NZD 80
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 37 per person
  • Valet parking fee: NZD 35 per night
  • Early check-in fee: NZD 80 (subject to availability)
  • Late check-out fee: NZD 80 (subject to availability)
  • Rollaway bed fee: NZD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Novotel Cathedral
Novotel Cathedral Hotel
Novotel Cathedral Hotel Christchurch Square
Novotel Christchurch Cathedral Square
Novotel Christchurch Cathedral Square Hotel Christchurch
Novotel Christchurch Cathedral Square Hotel
Novotel Cathedral Square Hotel
Novotel Cathedral Square
Novotel Christchurch Cathedral Square Hotel
Novotel Christchurch Cathedral Square Christchurch
Novotel Christchurch Cathedral Square Hotel Christchurch

Frequently asked questions

What is the cancellation policy at Novotel Christchurch Cathedral Square?

Novotel Christchurch Cathedral Square offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Christchurch Cathedral Square?

As of 16 Apr 2025, prices found for a 1-night stay for 2 adults at Novotel Christchurch Cathedral Square on 21 Apr 2025 start from AU$184.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Christchurch Cathedral Square?

Yep, Novotel Christchurch Cathedral Square has secured covered valet parking for NZD 35 per night.

Are there any beaches close to Novotel Christchurch Cathedral Square?

The closest beach to Novotel Christchurch Cathedral Square is Sumner Beach (10.5 km).

Is Novotel Christchurch Cathedral Square family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Novotel Christchurch Cathedral Square is a hit with families.

Does Novotel Christchurch Cathedral Square serve breakfast?

Sure does, buffet breakfast is served daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Novotel Christchurch Cathedral Square?

No, Novotel Christchurch Cathedral Square does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Christchurch Cathedral Square?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel Christchurch Cathedral Square?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Novotel Christchurch Cathedral Square?

No, only service animals are allowed.

Is there a golf course on site at Novotel Christchurch Cathedral Square?

There isn't one on site, but Hagley Golf Course is a short 19-minute walk away.

Novotel Christchurch Cathedral Square Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 480 out of 957 reviews
Rating 8 - Good. 340 out of 957 reviews
Rating 6 - Okay. 90 out of 957 reviews
Rating 4 - Poor. 29 out of 957 reviews
Rating 2 - Terrible. 18 out of 957 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
One of the cups wasn't very clean, room a little tired, unusual room configuration, however great location, super comfy bed, great strong shower, excellent view, lovely check in lady who helped with scanning for parking.
Stayed 2 nights in Jan 2025

2/10 Terrible

Bryan

Ive already done a novotel review. The experience was a shocking and terrible
Stayed 1 night in Jan 2025

8/10 Good

Ronita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Good nice hotel but had to pay for parking. Nice views from hotel but bit mouldy in the bathroom. Loved the service and food at the breakfast.
Stayed 2 nights in Jan 2025

6/10 Okay

Regina, Belmont

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The perfume in the lobby is toxic for everyone but especially a problem for those of us with asthma and allergies.
Stayed 1 night in Jan 2025

10/10 Excellent

Christine

Liked: Amenities
Clean, friendly staff, close to the center of the city
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Okay
Room is starting to look dated. No refrigerator, mini bar had no alcohol
Stayed 1 night in Jan 2025

10/10 Excellent

ADINA

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient location, friendly staff. We enjoyed three nights in this hotel. Close to restaurants and easy walks around it. Very basic amenities. Breakfast food wasn’t the best, and they should offer better coffee quality in a city that prides itself on coffee offerings. Other than that, happy overall.
Stayed 3 nights in Jan 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff at reception and breakfast each day.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sanjay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect—right in the heart of the city and within easy walking distance (5–10 minutes) of the rental car office, restaurants, and more. Overall, I had a great experience. The only downside was that I found the restaurant staff to be a bit unfriendly. Despite that, I would definitely stay here again on my next visit to Christchurch.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very small rooms
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in a great city
Fantastic location and service from the staff in a great city.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ron

Travelled with family
Liked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Dawn, Merrimac

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great location. Parking was a little tricky.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tracey, Mayfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot close to bus stops and easy walk around Christchurch. Buffet breakfast had lots of options.
Stayed 1 night in Dec 2024

10/10 Excellent

Deepa

Stayed 2 nights in Dec 2024

6/10 Okay

Michael

Mediocre
Room did not smell fresh. Windows did not open. Water tasted poorly. Bathroom layout is very odd. Bed was confortable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Chi

Travelled with family
Liked: Cleanliness, staff & service, amenities
Satisfied with the basic provided.
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Certainly! Here's a review for your stay at Novotel Christchurch Cathedral Square: --- Novotel Christchurch Cathedral Square had a fantastic experience. The room was incredibly comfortable, equipped with all the necessary amenities to ensure a pleasant stay. The hotel's location is perfect—it's within walking distance to beautiful parks and a variety of shops, making it easy to explore the city. The staff were friendly and attentive, adding to the overall excellent service. I highly recommend this hotel to anyone visiting Christchurch!
Stayed 2 nights in Dec 2024

8/10 Good

Bridget

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, easy walking to shopping area and restaurants, tram
Stayed 2 nights in Nov 2024

8/10 Good

Saravanan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Located in a central location offering a large room with two king beds. Walkable distance to shopping and food options.
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and central hotel with flumphy beds and excellent pillows!
Stayed 3 nights in Oct 2024