8/10 Good
Pritha
Travelled with family
27 June 2024
Liked: Cleanliness, staff & service
The staff at Chuini Zanzibar Beach Lodge are the best thing about property. They are extremely friendly and really strive hard to provide excellent customer service.
The surroundings are stunning and provides an amazing backdrop during sunset.
We did suffer a few issues. On our first evening, there was no water in any of the villas for several hours.
A day later, water from the toilet in our villa was leaking and flooded the cubicle. Kasim tried to resolve the problem the same evening but informed us that it would need to be fixed by a plumber the following morning.
Kasim offered us a move into a different villa, which we declined since we were not keen to pack up so late in the evening. Hence he left us the keys of the adjoining villa so that we could use the bathroom there since the water supply had to be turned off in our villa to stop the leak.
The lodge was offering 15 minute complimentary massages to all guests but due to the problems we suffered during our stay, Kasim arranged for the two of us to enjoy complimentary one hour massages each.
We both opted for the deep tissue massages and this was amazing and very relaxing as it helped to soothe our aching muscles.
We really enjoyed the food at Chuini, with the chef using an array of fresh produce to create a variety delicious dishes. We particularly enjoyed the tuna tartare with the mango and avocado salad as well as the wraps and fried rice. Esther was always a smiling presence in the dining area.
Pritha
Stayed 3 nights in Jun 2024