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Mercure Cieszyn

3.0 star property
Eco-certified hotel with sauna and 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Cieszyn

Terrace/patio
Exterior
Desk, blackout curtains, soundproofing, iron/ironing board
Hiking
Standard Twin Room, 2 Single Beds

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available

Explore the area

Map
Motelowa 21, Cieszyn, Silesian, 43 400
  • Gora Zamkowa
    5 min drive
  • Piast Castle Tower
    5 min drive
  • Cieszyn Romanesque Rotunda
    6 min drive
  • Ostrava (OSR-Leos Janacek)
    40 min drive

Room options

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Highlights

Soundproofed
Heating
Free cots/infant beds
LCD TV
Blackout curtains
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Heating
Free cots/infant beds
LCD TV
Sofa bed - double
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Heating
Free cots/infant beds
LCD TV
Sofa bed - double
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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Exterior
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Pool
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The price is AU$295
for 1 night
includes taxes & fees
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About the area

Cieszyn

At Mercure Cieszyn you'll be 2.3 km (1.4 mi) from Gora Zamkowa and 2.3 km (1.4 mi) from Piast Castle Tower. Highlights at this eco-friendly hotel include a restaurant, a bar/lounge and a sauna. .The restaurant, Hotelowa, serves Polish cuisine and is open for breakfast, lunch and dinner. Meeting rooms, conference space, and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a free children's club and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Places within a 30-minute walk of this 3-property class Cieszyn hotel include Cieszyn Romanesque Rotunda and Museum of Cieszyn Silesia.

What's nearby

  • Gora Zamkowa - 5 min drive - 2.6 km
  • Piast Castle Tower - 5 min drive - 2.7 km
  • Cieszyn Romanesque Rotunda - 6 min drive - 3.6 km
  • Wisla Ski Resort - 32 min drive - 31.6 km
  • Szczyrk Ski Resort - 38 min drive - 56.4 km

Getting around

  • Cieszyn Station - 4 min drive
  • Ostrava (OSR-Leos Janacek) - 40 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪U Trzech Braci - ‬4 min drive
  • ‪Restauracja Korbasowy Dwór - ‬5 min walk
  • ‪Subway - ‬5 min drive
  • ‪Burger Brothers Cieszyn - ‬4 min drive

About this property

Mercure Cieszyn

Eco-certified hotel with sauna and 24-hour front desk
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. A sauna, a library, and a terrace are also featured at the eco-certified Mercure Cieszyn. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Cieszyn hotel is smoke free.

  • 1 building
  • 78 guestrooms or units
  • 2 levels
  • Conference rooms
  • Deli
  • Kid's club (free)
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Cieszyn offers 78 accommodations with complimentary bottles of water and coffee/tea makers. LCD televisions come with satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German, Italian, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Parking on site (PLN 20 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; PLN 55 for adults and PLN 27.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hotelowa

Family friendly

  • Arcade/game room
  • Free children's club
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: PLN 45 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 55 for adults and from PLN 27.50 for children
  • Self-parking fee: PLN 20 per day
  • Pet fee: PLN 45 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Property is also known as

Cieszyn Mercure
Mercure Cieszyn
Mercure Hotel Cieszyn
Mercure Cieszyn Hotel
Mercure Cieszyn Hotel
Mercure Cieszyn Cieszyn
Mercure Cieszyn Hotel Cieszyn

Frequently asked questions

What is the cancellation policy at Mercure Cieszyn?

Mercure Cieszyn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Cieszyn?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Mercure Cieszyn on 16 Dec 2024 start from AU$109.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Cieszyn?

Yep, Mercure Cieszyn has a self car park for PLN 20 per day. Onsite parking is limited.

What makes Mercure Cieszyn a romantic place to stay?

A lounge bar, plus massage services available in the guestrooms, help set the scene for a romantic weekend at Mercure Cieszyn.

Is Mercure Cieszyn family-friendly?

You bet! With amenities such as a free children's club, children's meals and an arcade, it's no surprise that Mercure Cieszyn is a hit with families.

Does Mercure Cieszyn serve breakfast?

Sure does, buffet brekkie is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Mercure Cieszyn?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Mercure Cieszyn?

Yep, they've got a lounge bar and an onsite restaurant that serves Polish cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Cieszyn?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Mercure Cieszyn?

Furry friends are welcome at Mercure Cieszyn, with food and water bowls on offer.

Mercure Cieszyn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 63 out of 129 reviews" "
Rating 8 - Good. 43 out of 129 reviews" "
Rating 6 - Okay. 16 out of 129 reviews" "
Rating 4 - Poor. 5 out of 129 reviews" "
Rating 2 - Terrible. 2 out of 129 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christodoulos

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My dad and I stayed at this property not knowing how long our duration would be. We ended up cutting our trip short three days and they were accommodating refunding us for the extra days we had paid for.
Stayed 9 nights in May 2024

4/10 Poor

Piotr

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Mateusz

Stayed 1 night in Aug 2022

4/10 Poor

Frank, Greeley

Liked: Cleanliness
Disliked: Property conditions & facilities
Poor service
Stayed 9 nights in Aug 2022

10/10 Excellent

ronen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Peter

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
transit
dated bedrooms
Stayed 1 night in Sep 2019

10/10 Excellent

shimon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
very nice 3 star hotel, good value for the price paid
Stayed 1 night in Mar 2019

8/10 Good

Samy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2018

8/10 Good

Mitch, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect base for your exploring Cieszyn.
The staff were very helpful and kind, and we're very approachable.
Stayed 7 nights in Jul 2018

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip
Excellent
Stayed 1 night in Jul 2018

8/10 Good

Wojciech, Poland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, quite location.
Everything was great. Close to Ostrava and Beskidy.
Stayed 3 nights in Dec 2017

8/10 Good

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay in Cieszyn.
We had a very nice time visiting Csiezyn and the Mecure Hotel was a comfortable base from which to explore the surrounding area. The hotel is clean with friendly staff and a very good restaurant. This is the second time we have stayed at this hotel. Both times have been very good.
Stayed 3 nights in Aug 2017

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for short stay
Good for one night! Friendly and helpful at check in and check out. Nice lobby.
Stayed 1 night in Jul 2017

8/10 Good

David, Bournemouth England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Reasonable hotel with good service.
Nice hotel for 3*,friendly staff and the breakfast was very good.Did not use the restaurant but the bar was very nice with good service. Location just outside the town was nice and quiet. Prices were very reasonable and altogether a great spot to stay.

6/10 Okay

john, Picton

Liked: Cleanliness, staff & service, property conditions & facilities
Sleepless and out of touch in Cieszin.
Overall a good hotel....but! The WiFi in the room was poor. The bed sagged in the middle and was not That comfortable. To say the hotel bar prices were outrageous is an understatement.

8/10 Good

Rafal, Warsaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay in journey. There was a problem with breakfast price. In the evening when we declare eating breakfast it was 35 pln but in the morning 39 pln. Fortunately after some discussions about that we have paid this lower price. Apart of that the breakfast was very tasty. Remember to be sure that staff notice your decision about eating breakfast.

10/10 Excellent

m, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
I very enjoyed the hotel

10/10 Excellent

Mike, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel
the sauna is available upon request for no charge, they opened it for us at 2 AM

6/10 Okay

Craig, Loughborough

Liked: Room comfort
Ok hotel, certainly for the price. A bit away from the main points of interest but as I was working it was perfect for me.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great restaurant!
All of the staff in hotel and restaurant were extraordinary. Would definitely stay there again.

10/10 Excellent

Peter, Temecula, CA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Cieszyn, PL. Comfort & Convenience
Visited family and friends in PL and CZ Republic areas of Cieszyn. Very comfortable room and bathroom. Enjoyed the service and all our requests were satisfied.

10/10 Excellent

maureen, kent, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel friendly staff walking distance to town
Easy check in/out good breakfast fair choice of food. Only problem was eating in restaurant on Sunday evening food good but service poor, there were 6 in our group and our meals all arrived at different times so some had almost finished before others arrived.

10/10 Excellent

Gavmaxwat, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great room, fantastic dinner and breakfast. A good stopover point after visiting Auschwitz on the way to Prague.