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Le Cilaos

4.0 star property
Bed & breakfast in Cilaos with 3 hot tubs and 24-hour front desk
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Le Cilaos

Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Aerial view
Minibar, in-room safe, desk, rollaway beds
Breakfast and dinner served
Turkish bath/hammam, massages

Reviews

7.8 out of 10

Good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Housekeeping
    Housekeeping

Explore the area

Map
40eme Chemin Des Trois Mares, Cilaos, 97413
  • Piton des Neiges
    7 min drive
  • Cirque de Salazie
    8 min drive
  • Réunion National Park
    9 min drive
  • Saint-Denis (RUN-Roland Garros)
    129 min drive

Room options

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Hairdryer
Shower/bath combination
Minibar
Coffee/tea maker
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, rollaway beds

Superior Double Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hairdryer
Shower/bath combination
Minibar
Coffee/tea maker
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, rollaway beds

Superior Double Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hairdryer
Shower/bath combination
Minibar
Coffee/tea maker
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hairdryer
Shower/bath combination
Minibar
Coffee/tea maker
  • Mountain view
  • Sleeps 3
  • 2 Large Single Beds

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Front of property
Résidence Hôtelière Otroiza
Parking included
Free WiFi
Air conditioning
Breakfast available
4.7 out of 5, Exceptional, (90)
The price is AU$197
for 1 night
includes taxes & fees
16 Nov - 17 Nov
Résidence Hôtelière Otroiza

About the area

Cilaos

At Le Cilaos, you'll be 2 km (1.3 mi) from Pitons, Cirques and Remparts of Reunion Island and 5.4 km (3.4 mi) from Piton des Neiges. Highlights at this B&B include 3 hot tubs, a restaurant and an outdoor swimming pool. .The restaurant, La Lentille des Gourmets, is open for breakfast and dinner. At the bed & breakfast's own lounge bar, you can stop for a drink. Enjoy the Turkish bath/hammam and pool loungers. Added amenities include free Wi-Fi in public areas and laundry facilities. Continental breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 4-property class Cilaos B&B include Cirque de Salazie and Réunion National Park.
View more B&B in CilaosOpens in a new window

What's nearby

  • Piton des Neiges - 7 min drive
  • Cirque de Salazie - 8 min drive
  • Réunion National Park - 9 min drive
  • Cascade du Voile de la Mariée - 66 min drive
  • Le Maido - 106 min drive

Getting around

  • Saint-Denis (RUN-Roland Garros) - 129 min drive

Restaurants

  • ‪Le Magnolia - ‬14 min walk
  • ‪Le Cottage - ‬8 min walk
  • ‪Le Petit Randonneur - ‬15 min walk
  • ‪Villa Marthe - ‬133 min drive
  • ‪Ti' Chouchou - ‬133 min drive

About this property

Le Cilaos

Bed & breakfast in Cilaos with 3 hot tubs and 24-hour front desk
Le Cilaos offers its guests 3 hot tubs and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

There are 2 meeting rooms available. A library, a terrace, and tour/ticket assistance are also featured at Le Cilaos. Self parking is free.

This 4-star Cilaos bed & breakfast is smoke free.

  • 1 floor
  • 46 guestrooms or units
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
  • Dining venue
Le Cilaos offers 46 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, French, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Lentille des Gourmets

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 1 floor
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 12.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 15 for adults and from EUR 8 for children
  • Rollaway bed fee: EUR 12.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the bed & breakfast before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Le Cilaos Reunion Island
Le Cilaos Cilaos
Le Cilaos Bed & breakfast
Le Cilaos Bed & breakfast Cilaos

Frequently asked questions

What is the cancellation policy at Le Cilaos?

Le Cilaos offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Le Cilaos?

Yep, Le Cilaos has a free self car park.

Does Le Cilaos have a pool?

Le Cilaos has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 8:00 PM.

Does Le Cilaos serve breakfast?

Yep, continental brekkie is offered daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Le Cilaos?

No, Le Cilaos does not offer an airport shuttle service.

Is there a bar or restaurant at Le Cilaos?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Le Cilaos?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Le Cilaos?

No, only service animals are allowed.

Le Cilaos Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 32 out of 117 reviews" "
Rating 8 - Good. 48 out of 117 reviews" "
Rating 6 - Okay. 31 out of 117 reviews" "
Rating 4 - Poor. 5 out of 117 reviews" "
Rating 2 - Terrible. 1 out of 117 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Lana

good hotel but defo not a 4 star you should ask for a room with no ll inclusive restaurant incredibly slow - we ate in two hours due to long service hotels quite old i dont think it will get 4 star again probs a 3 star - this should be 60 euros a night not more
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff
Staff was super friendly and helpful
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 4 nights in Oct 2019

8/10 Good

Peggie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
We were greeted by friendly staff and welcome drinks. Overall decor is dated however, the stay was pleasant with clean rooms and a nice outdoor pool, great for a swim after a hike. We tried dinner at the hotel restaurant which was alright but choose to eat out in local restaurants, would recommend booking as was busy at the weekends. Only feedback was that reception opens at 7am so you can't check-out earlier however, we didn't at the time realise this so didn't advise the staff of our intention.
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in May 2019

6/10 Okay

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Comfortable with stunning views
Overall we enjoyed our 2 night stay at the hotel. Very impressive scenery all around and only a short walk from the town centre. Disappointed when we arrived to be told we had to wait to check in as it turned out that less than a quarter of the hotel was actually occupied. A bit of flexibility after a 14 hour journey from the UK and a hazardous drive up the 200 bend Cilaos road would have been appreciated. Really nice breakfast and beautifully appointed lounge area of the hotel. Would definitely stay again.
Stayed 2 nights in Mar 2019

10/10 Excellent

Robert, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful View
Hotel was in a nice location. Had all the amenities at the hotel and close enough to the center of the village for more restaurants selection. Very comfortable hotel and good customer service.
Stayed 1 night in Jun 2018

10/10 Excellent

sawkat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best in Cilaos
always use this hotel when staying at Cilaos

10/10 Excellent

Eduardo, Washington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicest hotel in Cilaos
Big, clean rooms. Heaters near the bed. No,A/C but don't really need it. Staff incredibly helpful restaurant is great and chef is very personable. 5-10 min walk to the center of town, including trail head to Ancien Thermes. 20 min walk to trail head for Roche. Would highly recommend for a stay in Cilaos!
Stayed 1 night in Mar 2018

10/10 Excellent

Pia, Finland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great retreat, worth the drive
This hotel was a lovely retreat in the midst of the mountains after a long day driving around the island. Hotel staff was very helpful, room was spacious and clean, a little piece of luxury for "ordinary" people like us. Unfortunately we arrived so late and only stayed one night so we didn't get a chance to enjoy the swimming pool as it was getting a bit chilly already, but the bathtub in the room was a nice surprise and if we hadn't travelled with a toddler and been so tired that we just simply crashed after a dinner and a bath, we surely would have taken advantage of the spa amenities (hot tub, etc) the hotel offered as well. Strongly recommend this hotel to anyone whose not intimidated by the lengthy drive through winding and narrow mountain roads, Road to Cilaos is worth it, truly amazing views along the way!

10/10 Excellent

Agne, Swadlincote

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honeymoon in Reunion
We arrived 10am, few hours before official check in, but hotel staff allowed us to get into our room and were very helpful and friendly. Hotel is only 5min walk from town , lake and local market. Definitely would recommend Sunday market in Cilaos , it is small , but vibrant and you can try some local specialities . Hotel has a very nice restaurant - great food!

8/10 Good

Anton, Trou aux Biches

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Decent stay overall but below expectations
Cilaos is one of the most amasing places to visit. Le Cilaos Hotel still needs to boost in order to have the same feedback - however the basis is there. The best out of it is the location and staff - friendly and accomodating. We stayed as a family with 13 y/o and 5 y/o. WiFi did not work for all 7 days we stayed. Breakfasts were very moderate for 4 star but the worst part came on the check out when we were asked to pay 12 Euro per adult and 8 euro per child for each day for breakfast, when we were sure that it was included in the rate. SPA area is very thoughtful when you spend a day of climbing and canyoning. Lobby area is super cosy. So, all that needs to be done is to work out on kitchen, think on a better package for the Families, and be proactive with fixing the problems.

8/10 Good

Jeny, Reunion Island

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Great hotel. The rooms are very very clean and quite spacious. Its a good place to stay specially if you have children, as they can play in the pool while you read a book or take a drink in the bar of the hotel. The staff is just amazing, always smiling and ready to help.

8/10 Good

Bryan, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location and extremely helpful staff
Our stay at Le Cilaos was wonderful. Nothing short of it. Upon arrival we were given a drink and snack while we waited for our paperwork to be processed. Unnecessary but a nice touch. We really wanted to explore Reunion despite the fact that our French is terrible and pretty much non-existent. I cannot blame anyone for being annoyed with us the entire time we were in Reunion. The staff at the hotel was extremely patient with us though and got creative with ways to make sure we understood everything. Even when we asked odd questions about hikes, driving routes, etc. WAY beyond what I expected and such a relief after the struggles of the rest of the trip (again - self imposed as you can't get mad at people being frustrated that you don't speak their language lol). The hotel is only a 10-12 minute from the 'center' of town. I saw some other reviews which made it seem like some strenuous hike...it is not. And it is actually quite pleasant to walk around the little lake and see the houses. Even though it is close to the town center it is still extremely quiet. We paid a little more for this hotel than other places I found online...but one look at Le Cilaos compared to the other places in town and you will not regret the choice.

10/10 Excellent

Mark, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cilaos Retreat
Probably the nicest hotel in town. Pictures do not do it justice. Friendly staff, good location, and nice restaurant.

4/10 Poor

Julie

Travelled with partner
Disliked: Amenities, property conditions & facilities
Déçue par la décoration des chambres vieillottes, le service digne d’un deux étoiles et le restaurant fermé sans avoir été prévenu.
Stayed 1 night in Mar 2024

6/10 Okay

Cathérina

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Barbara

Liked: Staff & service
Stayed 1 night in Aug 2023

8/10 Good

Eric

Stayed 1 night in Jun 2023

10/10 Excellent

josy

Stayed 1 night in Jun 2023

8/10 Good

marie-eve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2020

8/10 Good

Frédéric

Travelled with family
Liked: Cleanliness, room comfort
Séjours agréable ! personnel sympathique !
Séjour agréable, la piscine manquait un peu d'entretient par endroit (zone verdâtre) dommage que le billard était payant seul loisir à l'intérieur de l'hôtel... Le lit d'appoint était médiocre mais bon ! Le personnel très agréable et à l'écoute bon point !
Stayed 2 nights in Jan 2020

8/10 Good

DOMINIQUE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Frédéric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bien
Très bien
Stayed 2 nights in Dec 2019

10/10 Excellent

thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cilaos
Une nuit seulement
Stayed 1 night in Nov 2019