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Hotel Excelsior San Marco

4.0 star property
Adults-only hotel with free breakfast and fitness centre

Photo gallery for Hotel Excelsior San Marco

Front of property - evening/night
View from property
Lunch and dinner served, international cuisine
Equipment storage
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Parking available
The current price is AU$217
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
Piazzale della Repubblica 6, Bergamo, BG, 24122
  • Duomo
    ‪15 min walk‬
  • Piazza Vecchia
    ‪16 min walk‬
  • Humanitas Gavazzeni Hospital
    ‪20 min walk‬
  • Bergamo (BGY-Orio Al Serio)
    ‪9 min drive‬

Room options

View all photos for Standard Single Room

Down duvets, minibar, in-room safe, desk

Standard Single Room

Highlights

Flat-screen TV
Down duvet
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
Bidet
Free bottled water
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Single Room

Room amenity

Deluxe Single Room

Highlights

Flat-screen TV
Down duvet
Blackout curtains
Bathrobes
Hairdryer
Bidet
Rainfall showerhead
Private bathroom
  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Superior Twin Room

Down duvets, minibar, in-room safe, desk

Superior Twin Room

Highlights

Flat-screen TV
Down duvet
Blackout curtains
Bathrobes
Hairdryer
Bidet
Rainfall showerhead
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Flat-screen TV
Down duvet
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
Bidet
Free bottled water
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite

Suite | Living room

Suite

Highlights

Flat-screen TV
Blackout curtains
2 bedrooms
Down duvet
Jetted bath
Hairdryer
Bidet
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Down duvets, minibar, in-room safe, desk

Deluxe Double Room

Highlights

Flat-screen TV
Down duvet
Blackout curtains
Rainfall showerhead
Bidet
Jetted bath
Hairdryer
Bathrobes
  • 19.0 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Flat-screen TV
Down duvet
Blackout curtains
Rainfall showerhead
Bidet
Jetted bath
Hairdryer
Bathrobes
  • 19 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Flat-screen TV
Down duvet
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
Bidet
Free bottled water
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Flat-screen TV
Down duvet
Blackout curtains
Bathrobes
Hairdryer
Bidet
Rainfall showerhead
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

Highlights

Flat-screen TV
Down duvet
Blackout curtains
Bathrobes
Hairdryer
Bidet
Rainfall showerhead
Private bathroom
  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Room selected at Check-In

Room selected at Check-In

Room selected at Check-In

Highlights

Flat-screen TV
Down duvet
Blackout curtains
Bathrobes
Hairdryer
Bidet
Rainfall showerhead
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Double Room

Business Double Room

Business Double Room

Highlights

Flat-screen TV
Down duvet
Blackout curtains
Rainfall showerhead
Hairdryer
Private bathroom
Bidet
Free bottled water
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Bergamo

Hotel Excelsior San Marco puts you in the heart of Bergamo, within just a 10-minute stroll of Matris Domini Monastery and Cantoniera della Presolana. Highlights at this hotel include free buffet breakfast, a restaurant and a bar/lounge. .The restaurant, Roof Garden Restaurant, serves international cuisine and is open for lunch and dinner. 2153 square feet (200 square metres) of event facilities include conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a snack bar/deli. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .With a stay at this 4-property class Citta Bassa hotel, you'll be 17.2 km (10.7 mi) from Leolandia.

What's nearby

  • Duomo - 15 min walk - 1.3 km
  • Basilica di Santa Maria Maggiore - 15 min walk - 1.3 km
  • Piazza Vecchia - 16 min walk - 1.4 km
  • University of Bergamo - 17 min walk - 1.5 km
  • Humanitas Gavazzeni Hospital - 20 min walk - 1.7 km

Getting around

  • Bergamo Alta Funicular - 5 min walk
  • Bergamo Orio al Serio Airport (BGY) - 9 min drive

Restaurants

  • ‪Balzer - ‬6 min walk
  • ‪Le Iris - ‬3 min walk
  • ‪Bobino Bar & Restaurant - ‬3 min walk
  • ‪Ristorante OKAI - ‬5 min walk
  • ‪A.I. Giardini - ‬1 min walk

About this property

Hotel Excelsior San Marco

Adults-only hotel with free breakfast and fitness centre
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite business centre. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. A fitness centre, multilingual staff, and concierge services are also featured at the business-friendly Hotel Excelsior San Marco. Parking is available for a fee.

This 4-star Bergamo hotel is smoke free.

  • 1 building
  • 155 guestrooms or units
  • 8 levels
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Built in 1960
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Excelsior San Marco offers 155 accommodations with minibars and a safe. Beds feature down duvets. 30-inch flat-screen televisions come with digital channels. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

This Bergamo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 25 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Roof Garden Restaurant

Things to do

  • 9-hole adjacent golf course
  • Gym
  • Piano
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 2,153 square feet of conference space
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Desk chair
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 10 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for EUR 50.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200 per accommodation, per stay
  • A tourist tax is imposed by the city and collected at the property. The tax is 6% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 4 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: EUR 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, American Express, debit cards, cash, mobile payments and Apple Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number IT016024A1SIF42GDB, 016024-ALB-00005

We should mention

  • All guests need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior San Marco
Excelsior San Marco Bergamo
Excelsior San Marco Hotel
Hotel Excelsior San Marco
Hotel Excelsior San Marco Bergamo
Hotel San Marco
San Marco Excelsior
Excelsior San Marco Bergamo
Hotel Excelsior San Marco Hotel
Hotel Excelsior San Marco Bergamo
Hotel Excelsior San Marco Hotel Bergamo

Frequently asked questions

What is the cancellation policy at Hotel Excelsior San Marco?

Hotel Excelsior San Marco offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Excelsior San Marco?

As of 23 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel Excelsior San Marco on 27 Apr 2025 start from AU$198.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Excelsior San Marco?

Yep, Hotel Excelsior San Marco has a covered self car park for EUR 25 per night.

Is Hotel Excelsior San Marco family-friendly?

No, Hotel Excelsior San Marco is an adults-only property.

Does Hotel Excelsior San Marco serve breakfast?

Yep, guests give top marks to the free buffet breakfast here! Available daily between 6:30 AM and 10:00 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Hotel Excelsior San Marco?

No, Hotel Excelsior San Marco does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Excelsior San Marco?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Excelsior San Marco?

Check-in begins at 3:00 PM. Check-out time is 11:30 AM.

Are pets allowed at Hotel Excelsior San Marco?

Cats and dogs are welcome at Hotel Excelsior San Marco, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 5 kg per pet.

Is there a golf course on site at Hotel Excelsior San Marco?

There is a golf course next to Hotel Excelsior San Marco.

Hotel Excelsior San Marco Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 609 out of 1002 reviews
Rating 8 - Good. 314 out of 1002 reviews
Rating 6 - Okay. 59 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 3 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Fernando

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jan 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Benno, Murphys

Stayed 1 night in Jan 2025

4/10 Poor

NICOLAS

Business traveller
Disliked: Property conditions & facilities, room comfort

Old and tired

Very average hotel. It might have been good 30 years ago but it is in desperate need of renovation. Everything is old, tired and not very comfortable. Breakfast is average. Overnight parking 25 euros!
Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Stayed 2 nights in Jan 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Erika

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely and spacious room with nice views of the old town. Great staff, breakfast and perfect location for the old and new parts. Winter markets and decorations were still around, giving us an extended fabulous festive break to 5 January.
Stayed 1 night in Jan 2025

10/10 Excellent

Klaus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything fine
Stayed 1 night in Jan 2025

8/10 Good

Niklas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Pernille

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, location and rooms
Stayed 3 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and service. Ideal for a weekend.

Great location, very quiet, comfortable, modern. Restaurant was very nice with great view of upper old town. Breakfast buffet was like feeding time at the Zoo, not the hotels fault but recommended going early to avoid the rush. Overall a great stay and would highly recommend.
Stayed 2 nights in Dec 2024

10/10 Excellent

Helen

Stayed 2 nights in Dec 2024

10/10 Excellent

Tetsuji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Kaisu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotellin sijainti on hyvä. Bussit, joilla voi matkustaa kaupungin yläosiin sekä lentokentälle lähtevät läheltä hotellia. Huone oli tilava ja siisti. Aamiainen oli runsas.
Stayed 1 night in Dec 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Service
Stayed 2 nights in Nov 2024

10/10 Excellent

Alberto Luiz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Gillian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay here. Great, varied breakfast. Lovely refurbished room with a good bathroom. Good location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was quick and efficient. Plenty of breakfast to choose from. Near funicular and bud stop to airport. Staff efficient and helpful. Rooms large with balcony and window.
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Recent visit

The location of this hotel is good in that it is between the lower and upper town and accesing both is easy. I have been diagnosed with coeliac and I asked the hotel in advance of our stay whether there were gluten free options available at breakfast. The answer was "yes" which is correct however the food on offer was limited and on the last two mornings I brought my own food into the breakfast room. There is a gluten free bakery less than two kilometres away from the hotel which could supply a significantly higher quality of food than that which the hotel currently offers. The decor of the room that we stayed in (room 510) was tired and needs some attention. We did ask for the hotel to post some items for us and we were told to do it ourselves (a first!).
Stayed 3 nights in Dec 2024

8/10 Good

Jens

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Comfortable, clean and convenient.

Even though this is a 4 star hotel, my room was more 2 star. The bed was very comfortable, and clean, and bathroom was clean. But the condition of the decor was bad. It really needs an update. I had to put the kettle on the floor as there wasn’t a plug near the desk. Certain areas were dusty as though it hadn’t been used in a while. But I had international news channels on the TV which was good. Breakfast was excellent.
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding in every way, highly professional staff and ultra modern room. Bed was great, I slept well and would gladly stay with you again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jaroslav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024