6/10 Okay
Paul
Business traveller
12 Dec 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff were friendly, eager to help.
Hotel transportation to/fr airport fast- after the hotel was able to be contacted.
3 minutes from terminal, 30 minutes to Port of Spain.
None of the phone numbers on the website were working numbers. At the front desk I was given 1 (868) 468.8116 which did work.
In-room coffee pods were "out of stock"
Shampoo dispenser in shower was empty.
No wash cloth was available
Flatware on tables was wrapped with same lo-budget paper napkins used on tables.
Bar was only open during my 3-night visit; beverages were served in dining room.
Food was good at hotel. Several item on menu were not available during my stay.
"Doubles" at the terminal outside food court were incredibly good, and the Owner was very helpful trying to call hotel which didn't work for her either.
I would stay again if working at the airport, but not for a holiday visit.
Paul
Stayed 3 nights in Dec 2024