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Hotel Lucerna Ciudad Juarez

4.5 star property
Luxury hotel with 24-hour fitness centre and 24-hour business centre
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Lucerna Ciudad Juarez

Front of property - evening/night
Terrace/patio
Lucerna Select, 1 King Bed
Bar (on property)
Outdoor pool

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Gym
  • Parking included
  • Housekeeping
The price is AU$138
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
Paseo Triunfo De La Republica 3976, Ciudad Juárez, CHIH, 32200
  • Hospital de la Mujer
    4 min walk
  • Subway
    3 min walk
  • El Paso Bus Station
    6 min drive
  • El Paso, TX (ELP-El Paso Intl.)
    26 min drive

Room options

View all photos for Lucerna Select, 2 Double Beds

Lucerna Select, 2 Double Beds

Lucerna Select, 2 Double Beds

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Air conditioning
TV
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Lucerna Select, 1 King Bed

Lucerna Select, 1 King Bed

Lucerna Select, 1 King Bed

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Highlights

Balcony or patio
Air conditioning
TV
Blackout curtains
Premium bedding
Private bathroom
Hairdryer
Shower/bath combination
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property

Real Inn Ciudad Juárez

Pool
Parking included
Free WiFi
Restaurant
3.8 out of 5, Good, (1002)
The price is AU$107
for 1 room
includes taxes & fees
10 Jan - 11 Jan
Real Inn Ciudad Juárez

About the area

Ciudad Juárez

A luxury stay in the heart of Ciudad Juárez awaits you at Hotel Lucerna Ciudad Juarez. You'll find Hospital de la Mujer a few steps away and Plaza de las Americas within a 10-minute stroll. Highlights at this hotel include in-room free WiFi, free high-speed Internet and balconies. .The restaurant, Acueducto, is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the outdoor swimming pool and 24-hour gym. Business amenities include a meeting room and a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, free babysitting and laundry facilities. Buffet breakfast is available daily between 6:00 AM and noon. There's also free self parking, along with the convenience of an area shuttle. .Sights within a 20-minute walk of this 4.5-property class Ciudad Juárez hotel include Jaime Canales Lira Stadium and Estadio 20 de Noviembre.

What's nearby

  • Hospital de la Mujer - 4 min walk
  • Plaza de las Americas - 8 min walk
  • Paso del Norte Cultural Center - 17 min walk
  • Paso del Norte International Bridge - 6 min drive
  • American Consulate - 9 min drive

Getting around

  • El Paso Union Depot - 20 min drive
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.) - 23 min drive

Restaurants

  • ‪Gorditas Doña Tota - ‬6 min walk
  • ‪Hamsa - ‬7 min walk
  • ‪Italia Forno Ristorante - ‬3 min walk
  • ‪Wendy's - ‬5 min walk
  • ‪Kinsui - ‬4 min walk

About this property

Hotel Lucerna Ciudad Juarez

Luxury hotel with 24-hour fitness centre and 24-hour business centre
Hotel Lucerna Ciudad Juarez offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and a meeting room. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Hotel Lucerna Ciudad Juarez. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Ciudad Juárez hotel.

  • 138 guestrooms or units
  • 7 levels
  • 2 buildings
  • Childcare (free)
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Lucerna Ciudad Juarez offers 138 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and a safe. Rooms open to balconies. Beds feature premium bedding. Televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and hairdryers.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: USD 26 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Acueducto

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free babysitting
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels
  • IPod dock

Food and drink

  • 24-hour room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 26 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Lucerna Ciudad Juarez
Lucerna Ciudad Juarez
Lucerna Ciudad Juarez Hotel
Lucerna Hotel Ciudad Juarez
Lucerna Ciudad Juarez
Hotel Lucerna Ciudad Juarez Hotel
Hotel Lucerna Ciudad Juarez Ciudad Juárez
Hotel Lucerna Ciudad Juarez Hotel Ciudad Juárez

Frequently asked questions

What is the cancellation policy at Hotel Lucerna Ciudad Juarez?

Hotel Lucerna Ciudad Juarez offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Lucerna Ciudad Juarez?

As of 27 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel Lucerna Ciudad Juarez on 5 Jan 2025 start from AU$137.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Lucerna Ciudad Juarez?

Yep, Hotel Lucerna Ciudad Juarez has a free self car park.

Does Hotel Lucerna Ciudad Juarez have a pool?

Hotel Lucerna Ciudad Juarez has an outdoor pool. The pool is open 9:00 AM to 10:00 PM.

What makes Hotel Lucerna Ciudad Juarez a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding and private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Lucerna Ciudad Juarez.

Is Hotel Lucerna Ciudad Juarez family-friendly?

You bet! With amenities such as free babysitting, laundry facilities and an outdoor pool, it's no surprise that Hotel Lucerna Ciudad Juarez is a hit with families.

Does Hotel Lucerna Ciudad Juarez serve breakfast?

Yeah, buffet breakfast is available daily from 6:00 AM to noon.

Is there a free airport shuttle available at Hotel Lucerna Ciudad Juarez?

No, Hotel Lucerna Ciudad Juarez does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Lucerna Ciudad Juarez?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Hotel Lucerna Ciudad Juarez?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Lucerna Ciudad Juarez?

No, pets are not allowed.

Hotel Lucerna Ciudad Juarez Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 565 out of 1003 reviews" "
Rating 8 - Good. 150 out of 1003 reviews" "
Rating 6 - Okay. 113 out of 1003 reviews" "
Rating 4 - Poor. 84 out of 1003 reviews" "
Rating 2 - Terrible. 91 out of 1003 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jose Luis

Stayed 1 night in Sep 2024

6/10 Okay

Jesus

Travelled with partner
Disliked: Amenities
La cama y almohadas olían a sudor
Stayed 1 night in Sep 2024

2/10 Terrible

Carlos

Disliked: Cleanliness
Person at front desk not helpful at all. Room was extremely dirty to include spit in sink and hairs all over bed. Lint laying around carpet and curtain torn.
Stayed 1 night in Sep 2024

8/10 Good

Juan, Helotes

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property is cleans and conveniently located. Staff was a little rude this time
Stayed 1 night in Sep 2024

6/10 Okay

Maria

Travelled with partner
Liked: Cleanliness, amenities
Staff not friendly at all very rude.
Stayed 3 nights in Sep 2024

10/10 Excellent

Yasmin

Stayed 2 nights in Aug 2024

4/10 Poor

David

Disliked: Cleanliness, room comfort
Time to upgrade beds and bedding.
The bed was really hard, and the bedding rough. Pillows on the other hand, were great.
Stayed 1 night in Sep 2024

10/10 Excellent

CLAUDIA

Liked: Cleanliness, staff & service, property conditions & facilities
Locación,
Stayed 3 nights in Sep 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Enterprise

Stayed 1 night in Aug 2024

10/10 Excellent

Ramon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great helped me at anything i might need
Stayed 2 nights in Sep 2024

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Humberto F

Stayed 3 nights in Sep 2024

8/10 Good

Martin, Simi Valley

Disliked: Cleanliness, property conditions & facilities
Lucerna was our favorite hotel, but is getting old. Dirty carpets. The rooms need some improvements. We found the shower clogged with someone’s hair. It is sad we will need to look for a better hotel.
Stayed 2 nights in Sep 2024

4/10 Poor

Abel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

socorro Elizabeth

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Carla

Stayed 1 night in Aug 2024

10/10 Excellent

Alberto

Stayed 3 nights in Aug 2024

10/10 Excellent

Ramon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great room was clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Yadira

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Luis

Stayed 1 night in Aug 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was grwat and respectful
Stayed 1 night in Jul 2024

8/10 Good

Luis

Travelled with group
Liked: Staff & service, room comfort
Juarez Visit
Staff was friendly at all times. Specially bar and food court personnel. the room entry key kept failing and had to be re-programmed. Shower and bathtub not in good shape. Bed was comfortable, but need to invest in pillows.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ramon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and respectful
Stayed 1 night in Aug 2024