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Hotel Santa Fe

3.0 star property
Hotel with a 24-hour front desk, near Cathedral of Our Lady of Guadalupe

Photo gallery for Hotel Santa Fe

Front of property - evening/night
Hypo-allergenic bedding, desk, laptop workspace, bed sheets
Exterior
Dining
Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is AU$98
includes taxes & fees
29 Apr - 30 Apr

Explore the area

Map
Tlaxcala 268, esquina con Av. Lerdo, Zona Centro, Ciudad Juárez, CHIH, 32000
  • Cathedral of Our Lady of Guadalupe
    ‪15 min walk‬
  • Paso del Norte International Bridge
    ‪19 min walk‬
  • American Consulate
    ‪11 min drive‬
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room

Shower, towels, soap, shampoo

Standard Room

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Free bottled water
Desk
Wardrobe
Laptop workspace
  • Sleeps 2
  • 1 Queen Bed

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About the area

Ciudad Juárez

Hotel Santa Fe puts you in the heart of Ciudad Juárez, within a 20-minute stroll of Cathedral of Our Lady of Guadalupe and Paso del Norte International Bridge. Highlights at this hotel include a restaurant, an indoor swimming pool and a bar/lounge. .Enjoy the karaoke and kids' swimming pool. Additionally, you'll find a coffee shop/cafe and laundry facilities. .With a stay at this 3-property class Centro hotel, you'll be 3.7 km (2.3 mi) from University of Texas at El Paso and 4.9 km (3 mi) from Sun Bowl Stadium.

What's nearby

  • Cathedral of Our Lady of Guadalupe - 15 min walk - 1.3 km
  • Paso del Norte International Bridge - 19 min walk - 1.7 km
  • Benito Juárez Olympic Stadium - 3 min drive - 2.2 km
  • University of Texas at El Paso - 4 min drive - 3.9 km
  • American Consulate - 11 min drive - 11.1 km

Getting around

  • El Paso Union Depot - 11 min drive
  • El Paso International Airport (ELP) - 25 min drive

Restaurants

  • ‪Yankees Bar - ‬8 min walk
  • ‪Kentucky Club Bar And Grill - ‬8 min walk
  • ‪La Esquina de Chihuas - ‬6 min walk
  • ‪Club 15 - ‬10 min walk
  • ‪Museo de la Revolución en la Frontera - ‬12 min walk

About this property

Hotel Santa Fe

Hotel with a 24-hour front desk, near Cathedral of Our Lady of Guadalupe
Hotel Santa Fe offers its guests an indoor pool and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

A terrace, karaoke, and concierge services are also featured at Hotel Santa Fe.

Smoking is allowed in designated areas at this 3-star Ciudad Juárez hotel.

  • 1 building
  • 67 guestrooms or units
  • 4 levels
  • Karaoke
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Santa Fe offers 67 accommodations with complimentary bottles of water. Flat-screen televisions come with cable channels.

Bathrooms include a shower. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, Spanish

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Property amenities

Parking and transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Indoor pool
  • Karaoke

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (76 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Laptop workspace

Policies

Check-in

Check-in start time: 7:00 AM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Santa Fe

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from noon to 8:00 PM
  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Santa Fe Ciudad Juarez
Santa Fe Ciudad Juarez
Hotel Santa Fe Hotel
Hotel Santa Fe Ciudad Juárez
Hotel Santa Fe Hotel Ciudad Juárez

Frequently asked questions

Does Hotel Santa Fe have a pool?

Hotel Santa Fe has an indoor pool and a kids' pool. The pool is open noon to 8:00 PM.

How much does it cost to stay at Hotel Santa Fe?

As of 24 Apr 2025, prices found for a 1-night stay for 2 adults at Hotel Santa Fe on 29 Apr 2025 start from AU$97.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Hotel Santa Fe?

No, Hotel Santa Fe does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Santa Fe?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Santa Fe?

Check-in begins at 7:00 AM. Check-out time is noon.

Are pets allowed at Hotel Santa Fe?

No, pets and service animals are not allowed.

Hotel Santa Fe Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 79 out of 194 reviews
Rating 8 - Good. 49 out of 194 reviews
Rating 6 - Okay. 30 out of 194 reviews
Rating 4 - Poor. 18 out of 194 reviews
Rating 2 - Terrible. 18 out of 194 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Froilan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Paul, KEMAH

Stayed 1 night in Oct 2024

10/10 Excellent

Yanirys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sin queja alguna, el personal muy atento y profesional.
Stayed 2 nights in Oct 2024

10/10 Excellent

carlina

Stayed 1 night in Sep 2024

10/10 Excellent

shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Bruno

Stayed 1 night in Jul 2024

10/10 Excellent

Wendy

Stayed 1 night in Jul 2024

4/10 Poor

Aaron

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Habían cucarachas
Stayed 2 nights in Jul 2024

4/10 Poor

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities
Noisy old night
Stayed 2 nights in May 2024

4/10 Poor

Adelphe

Stayed 1 night in Jun 2024

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Maritza

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was ok good stay
Stayed 3 nights in Apr 2024

6/10 Okay

Joanna

Stayed 1 night in Jun 2023

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

1st time here. Great place to stay, convenient for walking and shopping. Save the receipt for a free breakfast. Very nice and clean room.
Stayed 1 night in Nov 2022

10/10 Excellent

Kelvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

RICHARD

Stayed 1 night in Oct 2022

8/10 Good

JOAQUIN

Stayed 1 night in Sep 2022

10/10 Excellent

Gabriela

Stayed 1 night in Aug 2022

10/10 Excellent

Sonia

Stayed 1 night in May 2022

8/10 Good

Teddy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Super Slow Check-in

The check-in process took almost 20 minutes, and I was the only guest checking in. Something about the system and the credit card terminal. After waiting so long in the lobbying I was ready to cancel and stay at a different hotel. The guy at the front desk got upset with me when I was ready to cancel. He wanted to argue about it, a simple apologize from him would have been nice. I finally got checked in after a long wait. It would be nice if the front desk was probably trained on checking in Expedia reservations, and giving hospitable customer service.
Stayed 1 night in May 2022

2/10 Terrible

Mario

Thief

Me robaron unos mazapanes de mi bolsa y me dejaron su garra sucia junto a mis dulces. La que decidió robarme se apresuró tanto que se le olvidó su garra en el ropero.
Stayed 2 nights in May 2022

2/10 Terrible

William

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in late from flight delay and room was filthy dirty smoke burns on table and bed sheet stains. Front desk not willing to credit of any days. Advertising through your company was a false attraction and already in process dispute the charges this hotel Santa Fe Ciudad Juarez should close down and no star at all. I will stay at a Farm with animals better than this motel not hotel. Thank you for your understanding. Thank
Stayed 3 nights in May 2022

6/10 Okay

Mike

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Not a safe area to stay
Stayed 1 night in Mar 2022

10/10 Excellent

Karla Ivette

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen trato y muy amables
Stayed 1 night in Jan 2022