2/10 Terrible
Trushna
Travelled with family
28 July 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please under any circumstance do not book this property. It is unsafe and disgusting. The entire property needs to be demolished. There is black mold in the bathroom which is a health hazard, the beds are filled with spiders and bugs so you will itch all entire night and not sleep. The property is entirely falsely advertised. When you book on expedia, you book based on the information available. The pictures are not at all an accurate depiction of the property and the amenities and services listed are not available at all. The pool does not belong to the property even though it is listed as though it is and you need to pay to access it. The linen is filled with dirt and the hair of previous guests on pillows meaning they do not service each apartment between stays. This is beyond disgusting and unhygienic and a breach of consumer safety in hotels. This is also listed as a 3 star, it is barely a functioning 1 star hotel again misleading guests. The staff are rude when you raise concerns: they walk away from you when you are speaking or shout at you. I took photos of the dirt and hair on the pillow to post online and the staff shouted and asked me to stop taking photos of the dirty unhygienic conditions. We asked to be refunded for our stay since we could not use the black mold shower, nor the tv which does not work, nor sleep in the beds causing us to itch. None was provided. This is unethical business practice and misleading information is being provided on expedia.
Trushna
Stayed 1 night in Jul 2024