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Hampton Inn & Suites Cleveland Mentor

2.5 star property
Hotel in Mentor with free breakfast and fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites Cleveland Mentor

Reception
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Lobby
Minibar

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
5675 Emerald Ct, Mentor, OH, 44060
  • Lake Erie College
    5 min drive
  • Headlands Beach State Park
    5 min drive
  • Mentor Ice Arena
    6 min drive
  • Cleveland, OH (CGF-Cuyahoga County)
    22 min drive

Room options

View all photos for Suite, 1 King Bed, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Sofa bed - king
Blackout curtains
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
  • 48 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Shower/bath combination
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Sofa bed - king
Blackout curtains
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Jetted Tub

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Sofa bed - king
Blackout curtains
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
  • 29 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Hairdryer
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Sofa bed - king
Blackout curtains
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel

Pool
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very good, (697)
The price is AU$189
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel

About the area

Mentor

At Hampton Inn & Suites Cleveland Mentor you'll be 3.2 km (2 mi) from Mentor Marsh - Carol H. Sweet Nature Center and 4.5 km (2.8 mi) from Black Brook Golf Course. Highlights at this hotel include free breakfast and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Additionally, you'll find coffee/tea in a common area and laundry facilities. .In proximity to this Mentor hotel you'll find Lake Erie.

What's nearby

  • Lake Erie College - 5 min drive - 5.5 km
  • Headlands Beach State Park - 5 min drive - 5.1 km
  • Mentor Ice Arena - 6 min drive - 5.0 km
  • Fairport Harbor Lakefront Park Beach - 9 min drive - 8.8 km
  • Historic Kirtland - 13 min drive - 14.8 km

Getting around

  • Cleveland Hopkins International Airport (CLE) - 40 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min drive
  • ‪McDonald's - ‬5 min walk
  • ‪Casa Agave Mexican Cuisine - ‬5 min drive
  • ‪Sammy's Family Restaurant - ‬5 min drive
  • ‪McDonald's - ‬6 min drive

About this property

Hampton Inn & Suites Cleveland Mentor

Hotel in Mentor with free breakfast and fitness centre
Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is served. Event space at this hotel measures 576 square feet (52 square metres) and includes conference space. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Hampton Inn & Suites Cleveland Mentor. Self parking is free.

Smoking is allowed in designated areas at this Mentor hotel.

  • 1 building
  • 90 guestrooms or units
  • 4 levels
  • 576 sq ft of conference space
  • 52 sq. m of conference space
  • Built in 2009
  • Breakfast available (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Lift
  • Smoking in designated areas
  • Water dispenser
Hampton Inn & Suites Cleveland Mentor offers 90 accommodations with coffee/tea makers and a hairdryer. 50-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Mentor hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 576 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • High-pile carpet in room
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2009
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive smart lock details
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash. Guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Cleveland Hotel Mentor
Hampton Inn Cleveland Mentor
Hampton Inn Mentor
Mentor Hampton Inn
Hampton Inn & Suites Cleveland-Mentor Hotel Mentor
Hampton Inn & Suites Cleveland-Mentor Ohio
Hampton Inn And Suites Cleveland-Mentor
Hampton Inn Cleveland Mentor Hotel
Hampton Inn Suites Cleveland Mentor
Hampton Inn & Suites Cleveland Mentor Hotel
Hampton Inn & Suites Cleveland Mentor Mentor
Hampton Inn & Suites Cleveland Mentor Hotel Mentor

Frequently asked questions

What is the cancellation policy at Hampton Inn & Suites Cleveland Mentor?

Hampton Inn & Suites Cleveland Mentor offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hampton Inn & Suites Cleveland Mentor?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Cleveland Mentor on 19 Dec 2024 start from AU$172.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hampton Inn & Suites Cleveland Mentor?

Yep, Hampton Inn & Suites Cleveland Mentor has a free self car park.

Are there any beaches close to Hampton Inn & Suites Cleveland Mentor?

The closest beach to Hampton Inn & Suites Cleveland Mentor is Headlands Beach State Park (4.7 km).

Is Hampton Inn & Suites Cleveland Mentor family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hampton Inn & Suites Cleveland Mentor is a hit with families.

Is there a free airport shuttle available at Hampton Inn & Suites Cleveland Mentor?

No, Hampton Inn & Suites Cleveland Mentor does not offer an airport shuttle service.

What time are check-in & check-out at Hampton Inn & Suites Cleveland Mentor?

Check-in begins at 3 PM. Check-out time is 11 AM.

Hampton Inn & Suites Cleveland Mentor Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 361 out of 654 reviews" "
Rating 8 - Good. 178 out of 654 reviews" "
Rating 6 - Okay. 57 out of 654 reviews" "
Rating 4 - Poor. 29 out of 654 reviews" "
Rating 2 - Terrible. 29 out of 654 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 2 nights in Aug 2024

8/10 Good

Vincent

My room was not ready upon my arrival. 3:00
Stayed 1 night in Aug 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities
This hotel is under renovation and construction is visible in many areas. Cable TV wasn’t hooked up so we had to switch rooms.
Stayed 2 nights in Aug 2024

2/10 Terrible

CAROLYN

Travelled with group
Disliked: Cleanliness, staff & service
I reserved two rooms at the Hampton in Mentor, OH, when we arrived the manager said that Expedia cancelled one of our rooms. The manager said that Expedia sent her a email cancelling one room. I asked to see the email because I never received an email from Expedia but she went in back room & never came back up the staff said she was on the phone but I'm pretty sure she was hiding. It was a terrible experience, we had to search for another hotel & had to go into Cleveland to find one. I will never go to another Hampton.
Stayed 1 night in Aug 2024

2/10 Terrible

claudet

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
The room that was missing amenities
It was horrible except for the cleanliness of the place. No pillows. No garbage cans. Was given a garbage bag. Later to put over the door. No tv. If there was a fire no smoke detector. Clerk did not tell us that thes items were missing. Managers to call on Tuesday No call. I need at Least. 50 Percent back. I heard someone asking for 100 percent.
Stayed 1 night in Aug 2024

10/10 Excellent

Marion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Abigail

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Angela

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible stay
This was the worst hotel, they are under renovations so you get no tv, no internet
Stayed 1 night in Aug 2024

10/10 Excellent

JEFF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Andrew

Liked: Cleanliness
The property was under renovation, which was not indicated on the website. Housekeeping did not respond to a request for making up the room for one day of the stay. Two of the 3 nights spent there the adjacent rooms were noisy well into the night. On the plus side the daily breakfast was very good.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jack

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Cullen

Stayed 1 night in Jul 2024

10/10 Excellent

sonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Andrew

Stayed 1 night in Jul 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Lorraine

Liked: Cleanliness
Disliked: Staff & service
Disappointed
Upon arrival had to wait 15 minutes to check in only 1 person working, key issues getting into room then no TV.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very nice room. Desk chair needs replacing. Light above sink by bathroom doesn’t work.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were graciously put in a newly renovated room but the room key did not work the whole time we were there. The hotel staff was very accommodating in getting us in the room but it was definitely an inconvenience for all involved.
Stayed 1 night in Jul 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stay was nice
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Travelled with family
Under construction, two floors are closed. TV did not work. Toilet was too low, as if made for children.
Stayed 1 night in Jul 2024

8/10 Good

James, Lena

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk gentleman Juan was amazing! He went above and beyond to make my kids and I feel right at home!! When I travel this way again, I will for sure stay here just because of his hospitality!!
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities
We tried to check in, but were told that we didnt have a reservation. To make things worse they were full so we had to scramble and find somewhere else to stay.
Stayed 1 night in Jun 2024