Hilton Cleveland Downtown

4.0 star property
Pet-friendly hotel connected to the convention centre in Cleveland with bars
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Cleveland Downtown

Front of property
Premium bedding, in-room safe, desk, blackout curtains
Lobby sitting area
LCD TV, pay films
2 bars/lounges

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Room service
  • Housekeeping
The price is AU$280
includes taxes & fees
30 Dec - 31 Dec

Explore the area

Map
100 Lakeside Ave East, Cleveland, OH, 44114
  • Huntington Convention Center of Cleveland
    5 min walk
  • Public Square
    6 min walk
  • Huntington Bank Field
    7 min walk
  • Cleveland, OH (BKL-Burke Lakefront)
    4 min drive

Room options

Premium Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 64 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Rockefeller Suite)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 110 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 64 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Cardio, Hearing Access Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 110 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 King Bed, Accessible (Chairman Suite, Hearing Access)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 64 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Rock and Roll w/Roll in Shwr)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 64 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Yoga, w/Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

One King Yoga Lake View Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Lake View, Corner (Hearing Access)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Lake View, Corner (Access Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (High Floor, Access Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (High Floor, Hearing Access Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (High Floor, Hearing Access)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Access Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Roll in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Access Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing Access)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Rockefeller Suite)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 110 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible (Ambarssador, Hearing Access)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 64 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Rockefeller Suite, Hearing Access)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 151 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, City View, Corner (Access Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View, Corner (Hearing Access)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Accessible, Bathtub (High Floor, Access Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Lake View (High Floor, Hearing Access)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Lake View (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Access Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Cardio)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Lake View, Corner (Corner Room)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing Access)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, City View, Corner (South View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
Private bathroom
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Cleveland

Hilton Cleveland Downtown puts you in the heart of Cleveland, connected to the convention centre and within just a 10-minute stroll of popular attractions like Huntington Bank Field and JACK Cleveland Casino. Highlights at this hotel include 2 bars/lounges, a restaurant and an indoor swimming pool. .The restaurant, The Burnham Restaurant, serves American cuisine and is open for breakfast, lunch and dinner. Bar 32 is the hotel's own bar, serving drinks along with dinner and light fare. 48984 square feet (4551 square metres) of event facilities include 18 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include a 24-hour gym, Wi-Fi in public areas and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a 20-minute walk of this 4-property class Downtown Cleveland hotel include Rock and Roll Hall of Fame and Lake Erie.

What's nearby

  • Huntington Convention Center of Cleveland - 5 min walk
  • Huntington Bank Field - 7 min walk
  • JACK Cleveland Casino - 9 min walk
  • Rock and Roll Hall of Fame - 12 min walk
  • Progressive Field - 19 min walk

Getting around

  • Tower City-Public Square Station - 12 min walk
  • Cleveland Station - 13 min walk
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • ‪Dave's Cosmic Subs - ‬4 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪The Burnham Restaurant - ‬1 min walk
  • ‪Eliot's Bar - ‬1 min walk
  • ‪Bar 32 - ‬2 min walk

About this property

Hilton Cleveland Downtown

Pet-friendly hotel connected to the convention centre in Cleveland with bars
Hilton Cleveland Downtown offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is available in public spaces for a fee.

A 24-hour business centre and 18 meeting rooms are available. Event space at this hotel measures 48984 square feet (4551 square metres) and includes conference space. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Hilton Cleveland Downtown. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Cleveland hotel.

  • 600 guestrooms or units
  • 26 levels
  • 2 bars or lounges
  • 48984 sq ft of conference space
  • 4551 sq. m of conference space
  • Built in 2016
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Dining venue
Hilton Cleveland Downtown offers 600 air-conditioned accommodations with laptop-compatible safes and espresso makers. Beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, dressing gowns, complimentary toiletries and hairdryers.

This Cleveland hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 45 per day; includes in/out privileges)
  • Valet parking on site (USD 55 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 21 for adults and USD 21 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar 32
  • Eliot's Bar
  • The Burnham Restaurant

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business centre
  • 48,984 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 26 floors
  • Banquet hall
  • Built in 2016
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Espresso maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Weight limit: 125 lb per pet
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 21.00 for adults and from USD 21 for children
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Self-parking fee: USD 45 per day (in/out privileges)
  • Valet parking fee: USD 55 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Cleveland Downtown Hotel
Hilton Cleveland Downtown
Hilton Cleveland
Hilton Cleveland Cleveland
Hilton Cleveland Downtown Hotel
Hilton Cleveland Downtown Cleveland
Hilton Cleveland Downtown Hotel Cleveland

Frequently asked questions

What is the cancellation policy at Hilton Cleveland Downtown?

Hilton Cleveland Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Cleveland Downtown?

As of 18 Dec 2024, prices found for a 1-night stay for 2 adults at Hilton Cleveland Downtown on 30 Dec 2024 start from AU$280.34, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Cleveland Downtown?

Yep, Hilton Cleveland Downtown has a self car park with in/out privileges for USD 45 per day.

Are there any beaches close to Hilton Cleveland Downtown?

The closest beach to Hilton Cleveland Downtown is Edgewater Beach (3.9 km).

Does Hilton Cleveland Downtown have a pool?

Hilton Cleveland Downtown has an indoor pool.

What makes Hilton Cleveland Downtown a romantic place to stay?

A bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hilton Cleveland Downtown.

Is Hilton Cleveland Downtown family-friendly?

You bet! With amenities such as a deli and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hilton Cleveland Downtown is a hit with families.

Does Hilton Cleveland Downtown serve breakfast?

Sure does, buffet breakfast is on offer daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Hilton Cleveland Downtown?

No, Hilton Cleveland Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Cleveland Downtown?

Yep, you can grab a meal at Hilton Cleveland Downtown's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Hilton Cleveland Downtown?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Hilton Cleveland Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 731 out of 1000 reviews" "
Rating 8 - Good. 140 out of 1000 reviews" "
Rating 6 - Okay. 65 out of 1000 reviews" "
Rating 4 - Poor. 34 out of 1000 reviews" "
Rating 2 - Terrible. 30 out of 1000 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, wonderful staff
We stopped in Cleveland overnight as part of a cross-country trip. This hotel was really lovely, centrally located, with great staff. Special shout out to Caden, who got us checked in super quick and had answers for all my questions.
Stayed 1 night in Sep 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service! We were in room 2024
Stayed 1 night in Sep 2024

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Melissa

Travelled with family
Stayed 2 nights in Sep 2024

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything except 1 issue. The womens bathroom by the restaurant was not very clean and was out of toilet paper twice during our weekend stay. The rooms was great but a nice hotel needs to do better.
Stayed 2 nights in Sep 2024

8/10 Good

Kenneth

Liked: Cleanliness, property conditions & facilities
Great location by the lake clean room
Stayed 1 night in Sep 2024

4/10 Poor

Latesha

Travelled with family
Liked: Staff & service, property conditions & facilities
I came to this beautiful place visiting from Chicago an we arrived early. We to check in the front staff told us we was too early to check in. We understood being it was 11 the morning.So he said we will put your number in the computer and text you when your room is ready. Great we still understood, came back after meeting up with family at 2:00 pm like hey is it possible we can pay extra for early check in. The lady was nice an explain our room looks to almost be ready we will text you when it is. Cool no problem we waited outside on our car. 3pm rolls around still no text so we proceed to go back in for them to tell us “oh your room been ready” not a text or anything from them. We get our key an wasn’t told how to get to the elevator or what floor we would be staying on after another GUEST ask if we were lost an helping us find the elevator we finally made it to our room
Stayed 1 night in Sep 2024

10/10 Excellent

Vincent

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2024

10/10 Excellent

kathleen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Front desk staff pleasant. Great location
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility, close to everything
Stayed 2 nights in Jun 2024

10/10 Excellent

Logan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Lauryn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Stayed here twice before and never had any problems.
Stayed 1 night in Oct 2023

8/10 Good

Drew Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staff, facilities all excellent. Not overly moved by their dining facilities so at out. Would definitely recommend the hotel though. You can see the Cleveland Browns Stadium from the hotel and The Rock and Roll Hall of Fame and Progressive Field, home of the Cleveland Guardians are all within walking distance.
Stayed 5 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Darron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Lauren

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Stars all the way!
This was my first visit at this Hilton, I must say that I was quite impressed. The service was impeccable. I am looking forward to my next visit.
Stayed 1 night in Sep 2024

2/10 Terrible

Sammi

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Olivia

Stayed 1 night in Aug 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking across the street with an underground tunnel or valet are the only parking options. The parking should be furthered detailed. It was a little frustrating trying to figure it out, especially during inclement weather. Otherwise excellent stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024