Quality Inn and Suites

2.5 star property
Hotel in Oakwood Village with free breakfast and 24-hour front desk
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Quality Inn and Suites

In-room safe, desk, soundproofing, free WiFi
Exterior
Lobby
Lobby
Free buffet breakfast

Reviews

6.6 out of 10

Popular amenities

  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
23303 Oakwood Commons Dr, Oakwood Village, OH, 44146
  • Cuyahoga Valley National Park
    4 min drive
  • MGM Northfield Park
    5 min drive
  • Thistledown Racetrack
    8 min drive
  • Cleveland, OH (CLE-Hopkins Intl.)
    26 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
TV
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Oakwood Village

At Quality Inn and Suites you'll be within a 20-minute walk of Bedford Reservation and 3.2 km (2 mi) from Tinkers Creek Viaduct Park. Highlights at this hotel include free buffet breakfast and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Other amenities include a snack bar/deli and laundry facilities. There's also the convenience of RV/bus/truck parking. .Attractions within a 10-minute drive of this Oakwood Village hotel include Cuyahoga Valley National Park and MGM Northfield Park.

What's nearby

  • MGM Northfield Park - 5 min drive
  • Thistledown Racetrack - 8 min drive
  • Pinecrest Plaza Shopping - 9 min drive
  • Brandywine Ski Resort - 16 min drive
  • Cleveland Clinic - 22 min drive

Getting around

  • Cleveland Station - 24 min drive
  • Cleveland Hopkins International Airport (CLE) - 26 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Roseland Lanes - ‬3 min drive
  • ‪Northfield Inn Restaurant - ‬6 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪VFW Post 1082 - ‬2 min drive

About this property

Quality Inn and Suites

Hotel in Oakwood Village with free breakfast and 24-hour front desk
There's a snack bar/deli on site. Free breakfast is served. Public spaces have free WiFi and wired Internet. There's an onsite business centre. The business-friendly Quality Inn and Suites also features laundry facilities, express check-in, and camper van/bus/lorry parking. Free self parking is available.

Smoking is allowed in designated areas at this Oakwood Village hotel.

  • 60 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Lift
  • Smoking in designated areas
Quality Inn and Suites offers 60 accommodations with a safe and free newspapers. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Televisions come with cable channels. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Hotel Oakwood Village
Holiday Inn Express Oakwood Village
Oakwood Village Holiday Inn Express
Holiday Inn Express Cleveland Oakwood Village Ohio
Holiday Inn Oakwood Village
Oakwood Village Holiday Inn
Quality Inn Oakwood Village
Quality Oakwood Village
Quality Inn and Suites Hotel
Quality Inn and Suites Oakwood Village
Quality Inn and Suites Hotel Oakwood Village

Frequently asked questions

What is the cancellation policy at Quality Inn and Suites?

Quality Inn and Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn and Suites?

As of 12 Nov 2024, prices found for a 1-night stay for 2 adults at Quality Inn and Suites on 18 Nov 2024 start from AU$126.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn and Suites?

Yep, Quality Inn and Suites has a free self car park.

Are there any beaches close to Quality Inn and Suites?

The closest beach to Quality Inn and Suites is Lake Lucerne Beach (14.3 km).

Does Quality Inn and Suites serve breakfast?

Sure does, free buffet brekkie is available at Quality Inn and Suites.

Is there a free airport shuttle available at Quality Inn and Suites?

No, Quality Inn and Suites does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn and Suites?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Quality Inn and Suites?

No, only service animals are allowed.

Quality Inn and Suites Reviews

Reviews

6.6
Rating 10 - Excellent. 145 out of 640 reviews" "
Rating 8 - Good. 174 out of 640 reviews" "
Rating 6 - Okay. 111 out of 640 reviews" "
Rating 4 - Poor. 98 out of 640 reviews" "
Rating 2 - Terrible. 112 out of 640 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Haley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This property is very poorly kept. Our mattress was DISGUSTING. Has bodily fluid staining all over it that they just covered up and underneath the mattress protector they had thin blue plastic covering a WET STAIN.
Stayed 1 night in Aug 2024

2/10 Terrible

Allen

Cockroaches!
Stayed 1 night in Aug 2024

2/10 Terrible

Allen

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Cockroaches in room 223.
Stayed 2 nights in Aug 2024

6/10 Okay

Jaclyn

Liked: Cleanliness
Stayed 1 night in Apr 2024

6/10 Okay

Derrick

Travelled with family
Liked: Staff & service, amenities
The property is very fair and comfortable. They are remodeling some areas of the hotel. The rooms are spacious and it appears they have slowly made improvements to modernize the rooms. The rooms are actually good. The downfall is that the floors are a bit dirty in the rooms, but it's tile floor so wear sandals and you'll be fine. The linens were clean, the beds relatively comfortable, and the bathroom are large. All in all, a decent room for the price. The staff is very friendly, so don't give them a hard time about the improvements being made. This is clearly a family owned property, so i imagine making improvements well take time.
Stayed 1 night in Aug 2024

4/10 Poor

Abbie

Travelled with family
Disliked: Amenities, property conditions & facilities
The beds were not queen, they were the same size as my daughters full size bed at home. Breakfast was definitely not a full breakfast like we thought it would be. The pool was not heated, it was warm in the area but the pool was super cold. There were hardly any towels in the pool area. The staff were very friendly, checkin in and out went quickly. I expected a little more from the room for how much i paid. Next time i will pay the additional 20 a night to stay at the Hampton.
Stayed 2 nights in Aug 2024

6/10 Okay

Samantha

Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Stayed 1 night in Aug 2024

6/10 Okay

Christina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were very friendly and breakfast was very good. So for people on a budget I would recommend it. However, the carpets were all stained in rooms and hallways and bathroom in main lobby was dirty. Plus lots of garbage left on tables in eating area and out in parking lot.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great service
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Do yourself a favor and stay elsewhere
Hallway carpet is nasty and hall smells. Room floor and walls were dirty. We slept on top of the white comforter bc we were concerned when we saw the condition of the room. Breakfast was okay, but not a huge selection. Even though I couldnt find any pics in the hotel listing, they did have a pool, but we left the kids' swim stuff at home since we thought they didnt have a pool. This was a last resort quick stay, but we wont be staying here again.
Stayed 1 night in Aug 2024

6/10 Okay

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice but they don’t have a little fridge
Stayed 1 night in Jul 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, room comfort
Better than expected🙂
Older hotel building so exterior and interior does show some age like minor fading of paint and carpet, minor scratches, etc. Room very comfortable, bed and furnishings were in very good condition. Our check in went smoothly. Complimentary breakfast was kind of average although there was a variety of items. The Front Desk clerk tended to the breakfast throughout Alfa’s t service.
Stayed 1 night in Jul 2024

10/10 Excellent

Alexis

Liked: Cleanliness
Stayed 2 nights in Jul 2024

2/10 Terrible

Areni

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will never stay there again. Smelled and dirty!
Stayed 3 nights in Jul 2024

4/10 Poor

Nichelle

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was dirty. Bathroom floor was sticky and I had to go get cleaning supplies to clean the tub before being able to use it.
Stayed 1 night in Jul 2024

6/10 Okay

Michael

Stayed 1 night in Jul 2024

6/10 Okay

Christin

Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived at 4:00pm--room wasn't ready. The hallway carpet is filthy, the bathroom sink leaked all over the floor, the bathroom door had a huge hole in it that was spackled over, the floor in the breakfast area had food spilled on it that was not cleaned up, and the walls in the rooms by the trash cans had food on them that had not been cleaned.
Stayed 1 night in Jul 2024

2/10 Terrible

Iris

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality inn wasn't a good stay for me no hot tub as shown,wifi sucks dirty rooms
Stayed 2 nights in Jul 2024

2/10 Terrible

Moreno

Disliked: Cleanliness, staff & service, property conditions & facilities
Needed a room for a disabled person did not get hallway smelled, water brown in sink could hear up stairs guest walking dirty floor etc.
Stayed 1 night in Jul 2024

6/10 Okay

Kimberly

Travelled with partner
Liked: Staff & service
Never received my discount as promised. Went down at 8:30 for breakfast and everything was gone. They could use a table with chairs so 2 people can eat. They had a desk type table, so my husband ate there and I sat on the bed.
Stayed 4 nights in Jul 2024

8/10 Good

Alan

The staff rectified the problem I had with cleanliness of the room
Stayed 1 night in Jul 2024

8/10 Good

Cindy

Stayed 1 night in Jul 2024

2/10 Terrible

Angela, Camp Hill

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On my families' day of arrival for our vacation the water was down. We were told it would still be down for a bit, but they were working on turning it back on, 4 hours later we finally had water, but hardly any water pressure. When I searched the place it said there would be a mini fridge in every room, so we brought food with us hoping to save some money by doing so, just to find our room had no mini fridge inside. Even their quality checklist in the rooms said every room would be equip with a mini fridge...why wasn't there one in the room we stayed in? Between the water situation and the no mini fridge, that was our first 2 red flags. Our room's cleanliness? Extremely dirty and filthy! All my family brought brand new white socks with us on our trip, and they were straight black on the bottoms from walking on the dirty floor. There was dust everywhere! It's like they didn't even clean our room before we arrived. The only thing that was good were that the beds were made and the bed cleanliness was on point. We enjoyed that they had a basic continental breakfast every morning. What we didn't enjoy was on the last day of our stay my husband went to get some orange juice and as soon as he tasted it, he spit it back out. I asked him what was wrong and he said here you try it. I smelled it, and it smelled like mold. He said it tasted like mold too. The AC in our room leaked a huge puddle on water on the floor too. Needless to say we will NEVER go back! Worst vacation experience!
Stayed 3 nights in Jul 2024