2/10 Terrible
Penny
Travelled with family
5 Dec 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
We booked two rooms at this hotel for the location. The overnight desk clerk was kind and helpful. The other three employees were rude. Since then, we have found out that it has a terrible reputation.
This was the worst hotel experience we have ever had. We had to change rooms multiple times, due to the problematic issues. It was filthy and reeked of cigarettes. Each room was missing at least one thing: refrigerator, desk chair, luggage rack, coffee maker, towel, hangers. One room was freezing, and the heater was not functional. It also had a large hole in the ceiling right above the bed. Another room had a leak in the patched bathroom ceiling, which dripped all over the toilet & floor, leaving noticeable puddles when the shower was in use. Another room had a nonfunctional TV. In another room, the bedside table drawer contained a dirty towel and a crack pipe.
There were strange noises throughout the night.
And, sketchy characters were drifting about. It seemed as if everyone there was hooking up and/or doing drugs.
It is surprising that Wyndham and Expedia would want to be connected to this horrendous hotel.
Penny
Stayed 2 nights in Nov 2024