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Mercure Hotel Severinshof Köln City

4.0 star property
Eco-certified hotel with 24-hour front desk and restaurant

Photo gallery for Mercure Hotel Severinshof Köln City

Restaurant
Point of interest
Point of interest
Restaurant
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
  • Parking available
The current price is AU$167
includes taxes & fees
16 Apr - 17 Apr

Explore the area

Map
Severinstr. 199, Cologne, NW, 50676
  • Old Market
    ‪13 min walk‬
  • Cologne Cathedral
    ‪19 min walk‬
  • LANXESS Arena
    ‪4 min drive‬
  • Cologne (CGN-Cologne - Bonn)
    ‪18 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed
Blackout curtains
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed, Balcony

Privilege, Room, 1 King Bed, Balcony

Privilege, Room, 1 King Bed, Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege, Suite, 1 King Bed

Privilege, Suite, 1 King Bed

Privilege, Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Bathrobes
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Cologne

Mercure Hotel Severinshof Köln City places you in the centre of Cologne, within just a 15-minute stroll of Wallraf-Richartz Museum and Old Market. Highlights at this eco-friendly hotel include a restaurant and in-room free WiFi. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also self parking, along with the convenience of car rentals on site. .Sights within a 20-minute walk of this 4-property class Old Town Cologne hotel include City Hall and Romano-Germanic Museum.

What's nearby

  • Chocolate Museum - 10 min walk - 0.9 km
  • Old Market - 13 min walk - 1.1 km
  • Cologne Cathedral - 19 min walk - 1.7 km
  • LANXESS Arena - 4 min drive - 3.2 km
  • Cologne Trade Fair Grounds - 5 min drive - 3.5 km

Getting around

  • Severinstrasse U-Bahn - 1 min walk
  • Cologne (QKL-Cologne Central Train Station) - 19 min walk
  • Cologne - Bonn Airport (CGN) - 18 min drive

Restaurants

  • ‪Yay Trong Kham Korat Thai-Imbiss - ‬1 min walk
  • ‪Okinii Köln GmbH - ‬4 min walk
  • ‪Jogisushi - ‬5 min walk
  • ‪Toscanini - ‬6 min walk
  • ‪Klein's Backstube - ‬3 min walk

About this property

Mercure Hotel Severinshof Köln City

Eco-certified hotel with 24-hour front desk and restaurant
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 6 meeting rooms available. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Mercure Hotel Severinshof Köln City. Parking is available for a fee.

This 4-star Cologne hotel is smoke free.

  • 253 guestrooms or units
  • 4 levels
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Hotel Severinshof Köln City offers 253 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 19 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 24 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Self-parking fee: EUR 19 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Hotel Severinshof
Mercure Hotel Severinshof Koeln City Cologne
Mercure Severinshof Koeln City
Mercure Severinshof Koeln City Cologne
Mercure Hotel Severinshof Köln City Cologne
Mercure Hotel Severinshof Köln City
Mercure Severinshof Köln City Cologne
Mercure Severinshof Köln City
Mercure Severinshof Koln City
Mercure Hotel Severinshof Köln City Hotel
Mercure Hotel Severinshof Köln City Cologne
Mercure Hotel Severinshof Köln City Hotel Cologne

Frequently asked questions

What is the cancellation policy at Mercure Hotel Severinshof Köln City?

Mercure Hotel Severinshof Köln City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Hotel Severinshof Köln City?

As of 5 Apr 2025, prices found for a 1-night stay for 2 adults at Mercure Hotel Severinshof Köln City on 16 Apr 2025 start from AU$159.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Hotel Severinshof Köln City?

Yep, Mercure Hotel Severinshof Köln City has a self car park with in/out privileges for EUR 19 per day.

Are there any beaches close to Mercure Hotel Severinshof Köln City?

The closest beach to Mercure Hotel Severinshof Köln City is Blackfoot Beach (10.5 km).

Does Mercure Hotel Severinshof Köln City serve breakfast?

Yeah, buffet brekkie is available on weekdays between 6:30 AM and 10:30 AM and weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Mercure Hotel Severinshof Köln City?

No, Mercure Hotel Severinshof Köln City does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Hotel Severinshof Köln City?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Mercure Hotel Severinshof Köln City?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Mercure Hotel Severinshof Köln City?

No, only service animals are allowed.

Mercure Hotel Severinshof Köln City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 453 out of 1001 reviews
Rating 8 - Good. 424 out of 1001 reviews
Rating 6 - Okay. 91 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Nigel

Stayed 2 nights in Dec 2024

8/10 Good

Adil

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel
Stayed 4 nights in Dec 2024

4/10 Poor

Elizabeth, oakland

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The most uncomfortable beds, you get 2 tiny blankets and the oldest pillows. The gym is a joke, the walls are so thin and the gap in the door allows for so much noise to pierce through. I feel like i was catfished. Do not stay here, there are other hotels at better prices. You don't get any toiletries, they don't even have body soap in the shower which also had mold in it. You don't get water so you have to pay at the bar IF they bother to help you. A few times i went to the front desk and no one was to be found. Elevator was broken forcing people to wait for just the 1 or take the stairs. Area is meh, at least you're close to the metro. The laundry was expensive and they didn't even offer it the day we needed it. (Day before Christmas eve)
Stayed 4 nights in Dec 2024

10/10 Excellent

Kori

Liked: Cleanliness, staff & service, property conditions & facilities
Easy checkin and check out
Stayed 3 nights in Dec 2024

10/10 Excellent

Jill, Fleming Island

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location across the street from a train station. Staff was very friendly. Breakfast was outstanding.
Stayed 3 nights in Dec 2024

8/10 Good

Varinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable, warm and clean. Didn’t have the breakfast as we wanted to try various brunch places. Staff were very helpful except on the day we had to check out. There was a queue of at least 10 guests at the reception desk and when I asked if anyone else could help at the desk there was an unclear answer and no one came out from the office to help. We waited for nearly 30 minutes to check out! Very disappointing as other times staff were great.
Stayed 3 nights in Dec 2024

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Next to a metro stop and shops.
Stayed 4 nights in Nov 2024

8/10 Good

Gideon, Caesarea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel great restaurant and exceptional breakfast. Heating system was not good enough and phone was broken so I needed to go to the lobby to ask to fix. The staff is exceptional nice and helpful. But some maintenance work is a must.
Stayed 1 night in Nov 2024

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for family Christmas market break
We had a lovely family break for the Christmas markets and stayed at the Mercure Hotel. We had a suite which made life with our little one much easier as she slept in a cot in the living area. The room was well equipped as was the bathroom. Staff were very friendly and were able to assist us with anything we needed. Great location for visiting the Christmas markets, would definitely recommend. We didn't eat any meals at the hotel so cannot comment on the restaurant or other facilities.
Stayed 3 nights in Nov 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel in a gritty part of the city
Stayed 7 nights in Sep 2024

10/10 Excellent

Caitlin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Rishi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to set up home base, I fully recommend it!
Stayed 2 nights in Sep 2024

8/10 Good

Waleed

Stayed 2 nights in Sep 2024

6/10 Okay

Brenda Jean

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Hotel is a bit of a walk to get to the Altermarket but very doable. My room carpet was filthy and the room smelt like stale cigarettes. Would not stay there again.
Stayed 2 nights in Sep 2024

6/10 Okay

Amanda

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I wanted to like this hotel as the location was convenient and the room sizes were good, however upon entering the hotel lobby, there was a very strong odor, which seemed to continue throughout the property. Additionally the room was in need of maintenance. The curtains were stained, the ceiling had signs of water damage and the bathroom needed some attention.
Stayed 2 nights in Sep 2024

6/10 Okay

Mark

Business traveller
Liked: Cleanliness
Ok hotel for the price. Rooms were clean and hotel was generally nice. The staff weren't overly friendly. The gym was bad (no equipment) and the rooms don't have iron (you have to go to level 4).
Stayed 3 nights in Sep 2024

10/10 Excellent

John, Irvine

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great central location for walking. Nice on site dining and amenities. Poor WiFi.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, secure parking underneath hotel. Spacious rooms, nice breakfast, good location to explore.
Stayed 1 night in Jul 2024

10/10 Excellent

Heinz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and convenient
The Mercure in Severinstraße is very comfortable and convenient. 10 minutes walk to the shopping district. Beside a tram station from where yiu can go anywhere in Cologne. Severinstraße itself is well stocked with restaurants, shops etc so everything is to hand
Stayed 4 nights in Jul 2024

8/10 Good

Sarah Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & well appointed Little walk from downtown but not far
Stayed 1 night in Jul 2024

8/10 Good

Craig Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to tram station but quiet at evenings
Stayed 3 nights in Jun 2024