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Best Western Hilliard Inn & Suites

2.5 star property
Hotel in Hilliard with free breakfast and fitness centre

Photo gallery for Best Western Hilliard Inn & Suites

Lobby
Pillow-top beds, desk, laptop workspace, iron/ironing board
Exterior
Property amenity
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • Housekeeping
  • Air conditioning
  • Gym
The current price is AU$191
includes taxes & fees
6 Apr - 7 Apr

Explore the area

Map
3831 Park Mill Run Drive, Hilliard, OH, 43026
  • Ohio State University
    ‪10 min drive‬
  • Schottenstein Center
    ‪11 min drive‬
  • Ohio Stadium
    ‪13 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
Hydromassage showerhead
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
Hydromassage showerhead
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
Hydromassage showerhead
Hairdryer
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LED TV
Sofa bed
Pillow-top bed
Hydromassage showerhead
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
Hydromassage showerhead
Hairdryer
  • Sleeps 2
  • 1 King Bed

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17 Apr - 18 Apr
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About the area

Hilliard

At Best Western Hilliard Inn & Suites, you'll be 8.3 km (5.1 mi) from Ohio State University and 12.5 km (7.8 mi) from Ohio Stadium. Highlights at this hotel include free daily breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Added amenities include a 24-hour business centre and laundry facilities. Free full breakfast is available daily between 6:30 AM and 9:00 AM. .Attractions within a 15-minute drive of this Hilliard hotel include Greater Columbus Convention Center and Hollywood Casino.

What's nearby

  • Hollywood Casino - 9 min drive - 12.1 km
  • Ohio State University - 10 min drive - 8.3 km
  • Schottenstein Center - 11 min drive - 11.0 km
  • Ohio Stadium - 13 min drive - 12.5 km
  • Greater Columbus Convention Center - 14 min drive - 19.0 km

Getting around

  • Port Columbus International Airport (CMH) - 23 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬4 min drive
  • ‪Starbucks - ‬8 min walk
  • ‪Hale's Ales & Kitchen - ‬6 min walk
  • ‪Dave & Buster's - ‬7 min walk

About this property

Best Western Hilliard Inn & Suites

Hotel in Hilliard with free breakfast and fitness centre
Best Western Hilliard Inn & Suites offers its guests an indoor pool and a fitness centre. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. The business-friendly Best Western Hilliard Inn & Suites also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.
  • 60 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • 1 conference room
Best Western Hilliard Inn & Suites offers 60 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature pillowtop mattresses. LED televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, Hindi, Spanish

Similar properties

Reception

Best Western Suites

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.4 out of 5, Excellent, 1,130 reviews
The price is AU$182
includes taxes & fees
6 Apr - 7 Apr
Best Western Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Property is also known as

Hilliard Suites Hotel
Hilliard & Suites Hilliard
Best Western Hilliard Inn & Suites Hotel
Best Western Hilliard Inn & Suites Hilliard
Best Western Hilliard Inn & Suites Hotel Hilliard

Frequently asked questions

Is parking available at Best Western Hilliard Inn & Suites?

Yep, Best Western Hilliard Inn & Suites has a free self car park.

How much does it cost to stay at Best Western Hilliard Inn & Suites?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at Best Western Hilliard Inn & Suites on 6 Apr 2025 start from AU$190.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Hilliard Inn & Suites have a pool?

Best Western Hilliard Inn & Suites has an indoor pool.

Is Best Western Hilliard Inn & Suites family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Best Western Hilliard Inn & Suites is a hit with families.

Does Best Western Hilliard Inn & Suites serve breakfast?

You bet, visitors quite like the free full breakfast here! Offered daily from 6:30 AM to 9:00 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Best Western Hilliard Inn & Suites?

No, Best Western Hilliard Inn & Suites does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Hilliard Inn & Suites?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Hilliard Inn & Suites?

No, only service animals are allowed.

Best Western Hilliard Inn & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 698 out of 1111 reviews
Rating 8 - Good. 297 out of 1111 reviews
Rating 6 - Okay. 68 out of 1111 reviews
Rating 4 - Poor. 19 out of 1111 reviews
Rating 2 - Terrible. 29 out of 1111 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Kathryn

Travelled with family and small children
Disliked: Property conditions & facilities
It was fine. Smelled a bit weird and the floors were dirty but we made do.
Stayed 5 nights in Oct 2024

6/10 Okay

Melissa

Liked: Property conditions & facilities
Disliked: Cleanliness
Cleaning wasn’t the best, towels had lots of stain, it was decent. We got a great deal and would stay for the same deal again.
Stayed 2 nights in Dec 2024

2/10 Terrible

Karl

Stayed 1 night in Dec 2024

10/10 Excellent

Brian, Rock Hill, SC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the pool
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay stay
Service was good. Room was spacious. Unfortunately walls are thin so you can hear between rooms and smell smoke, nail polish or paint from other rooms.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Matthew

Stayed 1 night in Nov 2024

10/10 Excellent

Abdiaziz

Stayed 1 night in Nov 2024

6/10 Okay

Terry

Travelled with partner
Pressure in shower was weak. No phone plug in. Employees getting breakfast while customers wait.
Stayed 1 night in Nov 2024

8/10 Good

Rogeric

Stayed 1 night in Aug 2024

10/10 Excellent

Tammy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect in all areas!
Stayed 2 nights in Nov 2024

10/10 Excellent

Ajaz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was excellent. Very courteous and prompt
Stayed 1 night in Nov 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, no frills, good value. Only suggestion I have for management is to put some kind of soft close on the doors. They slam behind you unless you intentionally prevent it. Woke me several times
Stayed 1 night in Nov 2024

8/10 Good

Amir

Liked: Cleanliness, staff & service, property conditions & facilities
No rush area
Stayed 1 night in Nov 2024

10/10 Excellent

David

Stayed 2 nights in Oct 2024

10/10 Excellent

Chloe

Stayed 1 night in Oct 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Always enjoy coming to this hotel close to many shops and restaurants but many close to my activity I always come to Columbus for!
Stayed 1 night in Nov 2024

10/10 Excellent

Alan

Great
Stayed 1 night in Nov 2024

10/10 Excellent

Deborah, Spokane

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Thad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

X
Stayed 1 night in Nov 2024

10/10 Excellent

Dalton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing super unique standard hotel, however, the clerk at 8pm was super excited to help and was very nice! I really enjoyed my quick 5 minute check in with him because of how friendly and upbeat he was! Hotel set up was nice, room was cleaner than some higher star hotels I’ve stayed in. Nice setups in the simple rooms as well.
Stayed 1 night in Nov 2024

8/10 Good

Guifan

Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice stay.
Stayed 1 night in Oct 2024