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Extended Stay America Suites Columbus Polaris

2.5 star property
Suburban Columbus hotel in Polaris with free breakfast
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Extended Stay America Suites Columbus Polaris

Lobby
Exterior
Suite, 1 Bedroom, Non Smoking
Restaurant
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

7.2 out of 10

Good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Parking included
    Parking included

Explore the area

Map
8555 Lyra Dr, Columbus, OH, 43240
  • Magic Mountain Fun Center
    6 min walk
  • Polaris Fashion Place
    9 min walk
  • Topgolf
    3 min drive
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    18 min drive

Room options

View all photos for Superior Studio, 1 Double Bed, Accessible, Non Smoking

Superior Studio, 1 Double Bed, Accessible, Non Smoking

Superior Studio, 1 Double Bed, Accessible, Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Blackout curtains
Sofa bed - double
Pillow-top bed
  • Sleeps 4
  • 1 Double Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Pillow-top bed
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Sofa bed - double
Separate bedroom
Pillow-top bed
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Blackout curtains
Sofa bed - double
Pillow-top bed
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking

Highlights

Air conditioning
Kitchenette
Fridge
Dishwasher
Flat-screen TV
Blackout curtains
Sofa bed - double
Pillow-top bed
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Exterior
Comfort Inn North/Polaris
Pool
Breakfast included
Parking included
Free WiFi
4.2 out of 5, Very good, (1006)
The price is AU$168
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Comfort Inn North/Polaris

About the area

Columbus

At Extended Stay America Suites Columbus Polaris you'll be within just a 10-minute stroll of Polaris Fashion Place and Magic Mountain Fun Center. Highlights at this hotel include free daily breakfast, free self-parking and a free area shuttle. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a 24-hour front desk. Additionally, you'll find coffee/tea in a common area and laundry facilities. Each morning free on-the-go breakfast is offered between 6 AM and 9:30 AM. There's also the convenience of an area shuttle. .Attractions within a 15-minute drive of this Polaris hotel include Easton Town Center and Ohio State University.

What's nearby

  • Magic Mountain Fun Center - 6 min walk
  • Polaris Fashion Place - 9 min walk
  • Topgolf - 3 min drive
  • Easton Town Center - 11 min drive
  • Columbus Zoo and Aquarium - 17 min drive

Getting around

  • Port Columbus International Airport (CMH) - 18 min drive

Restaurants

  • ‪Texas Roadhouse - ‬5 min walk
  • ‪Chick-fil-A - ‬18 min walk
  • ‪The Cheesecake Factory - ‬9 min walk
  • ‪Twin Peaks - ‬3 min walk
  • ‪Dave & Buster's - ‬9 min walk

About this property

Extended Stay America Suites Columbus Polaris

Suburban Columbus hotel in Polaris with free breakfast
Free breakfast is available daily. Public spaces have free WiFi. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Extended Stay America Suites Columbus Polaris. Self parking is free.

This Columbus hotel is smoke free.

  • 124 guestrooms or units
  • 3 levels
  • Built in 1998
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Lift
  • No smoking on site
Extended Stay America Suites Columbus Polaris offers 124 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • Free area shuttle
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Columbus Polaris
Extended Stay America Polaris
Extended Stay America Polaris Hotel
Extended Stay America Polaris Hotel Columbus
Columbus Extended Stay
Extended Stay America - Columbus - Polaris Ohio
Extended Stay Columbus
Extended Stayamerica Columbus - Polaris Hotel Columbus
Extended Stay America Columbus Polaris Aparthotel
Extended Stay America Polaris Aparthotel
Extended Stay America Columbus Polaris Hotel
Extend Stay America Columbus
Extended Stay America Columbus Polaris
Extended Stay America Suites Columbus Polaris Hotel
Extended Stay America Suites Columbus Polaris Columbus
Extended Stay America Suites Columbus Polaris Hotel Columbus

Frequently asked questions

What is the cancellation policy at Extended Stay America Suites Columbus Polaris?

Extended Stay America Suites Columbus Polaris offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Extended Stay America Suites Columbus Polaris?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Extended Stay America Suites Columbus Polaris on 24 Nov 2024 start from AU$93.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Extended Stay America Suites Columbus Polaris?

Yep, Extended Stay America Suites Columbus Polaris has a free self car park.

Are there any beaches close to Extended Stay America Suites Columbus Polaris?

The closest beach to Extended Stay America Suites Columbus Polaris is Alum Creek Beach (5.3 km).

Does Extended Stay America Suites Columbus Polaris serve breakfast?

Yeah, free on-the-go brekkie is offered daily between 6 AM and 9:30 AM.

Is there a free airport shuttle available at Extended Stay America Suites Columbus Polaris?

No, Extended Stay America Suites Columbus Polaris does not offer an airport shuttle service.

What time are check-in & check-out at Extended Stay America Suites Columbus Polaris?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Extended Stay America Suites Columbus Polaris Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 285 out of 1004 reviews" "
Rating 8 - Good. 291 out of 1004 reviews" "
Rating 6 - Okay. 188 out of 1004 reviews" "
Rating 4 - Poor. 140 out of 1004 reviews" "
Rating 2 - Terrible. 100 out of 1004 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
What happened?
Staff was great but… one of the sinks didn’t drain, the floor in the kitchen was sticky and all the garbages around the hotel were overflowing. This was not the case when I stayed there less than a month earlier… what happened?
Stayed 1 night in Aug 2024

2/10 Terrible

Baodan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst customer service ever for the second time in three weeks. The only reason I rate it a “0” is because negative numbers aren’t an option. First week it was no pots and pans for four days and this second week my reservation was abruptly cancelled by the front desk clerk because the reservation was in my name and my wife was unable to check in because I wasn’t physically there. Two weeks ago, the identical setup was perfectly acceptable for checkin even with no pots and pans for four days in an extended stay room. Do yourself a favor and stay home or sleep in your vehicle if this place is the only option with a room available for the night.
Stayed 4 nights in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
“Breakfast” never showed up one day.
Stayed 3 nights in Jul 2024

4/10 Poor

Melissa

Stayed 1 night in Jul 2024

4/10 Poor

Harley

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didn't trust the other bad reviews and should of
I am definitely not one to ever leave a bad review, but this wasn't a good experience at all. The tub didn't drain, room smelled very musty, the only thing they had for breakfast was coffee and a granola bar (literally nothing else there), it took about 15 minutes just to check out because there was no one at the front desk. Lady finally came to the desk and said sorry she was busy cleaning a room, which is fine but why is the front desk lady having to leave to clean a room?? It was a last minute booking so it is what it is, but when you spend hard earned money on something a person expects to get what they paid for. I had stayed just an hour away the night before in another hotel for the exact same price and it was A+ compared to this.
Stayed 1 night in Jul 2024

6/10 Okay

Bryce

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 10 nights in Jul 2024

8/10 Good

Brad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was good. Walking distance for food was nice. Parking was good. Only thing we didn't see is the pool.
Stayed 2 nights in Jul 2024

6/10 Okay

Larry

Liked: Cleanliness
Stayed 9 nights in Jul 2024

4/10 Poor

Brian

Travelled with family
Disliked: Staff & service
Stayed 4 nights in Jul 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a horrible experience. I spent almost $300 on this room. The toilet didn’t work, the phone didn’t work, there was blood on the drapes, no mesh behind the drapes to open but not see from outside, there were stains and stuff all over the carpet, as an extended stay, they should’ve had dishes and stuff and there was nothing in the cabinets. This building needs a serious makeover to qualify for any future expenses for me especially having paid $300 for a room that feels like I was at a cheap motel and should’ve paid 80.
Stayed 1 night in Jul 2024

10/10 Excellent

Ashai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ceci

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for our purposes.
Stayed 2 nights in May 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ryne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly it was a beautiful place for a great price. We had a wonderful stay. We did notice however that some days the room smelled like smoke but other days it did not? The hotel may want to check their ventilation system and make sure also that no one is smoking in the courtyard that the rooms faced. It wasn't a lasting smell but we could tell someone must have been smoking near the room.
Stayed 4 nights in Jul 2024

4/10 Poor

Heather

Travelled with partner
Disliked: Staff & service, amenities
Upon arrival, there was a sign at the front desk, saying that the attendant would be back momentarily. We waited for close to 15 minutes for someone to come. There is a phone in the lobby too if no one was at the desk. We attempted calling three times… The first two times we were hung up on and the last time, we were told it would be awhile. I ended up calling again because after traveling, I had to use the restroom and there is no public restroom in the lobby of this establishment. She finally showed up and put us in a close room so that I could go to the bathroom. Shortly after, we left the room after leaving our things to go meet family. Later in the evening we returned, and there was only one pillow on the bed. We had to go to the front desk To ask for another because the phone in the hotel room did not work and you could not call. They ended up giving us one additional pillow as they said that was all that they had. Typically, hotels have at least four pillows on the bed. When we returned for the evening to shower and get ready for bed, there was only 1 washcloth & towel. Again, to the front desk for more. It was very disappointing that this room was only equipped for one person, if that and the reservation was for 2 adults. I would not stay here again.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Good for 1 or 2 days stay at emergency
We stayed here because we are having only option with small kitchen. For cleanliness I would rate zero as no one cares about daily cleaning plus you have to clean your room at your self and your trash you have to put in trash room. **Breakfast- you are going to get muffins and a breakfast bar or oats packet which they are putting in small chunks if that over you have to wait for staff to put it again. Rooms are comparatively small in size
Stayed 5 nights in Jul 2024

8/10 Good

Xiaoqi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel attendants were very friendly and the room was clean. Great location, walking distance to Polaris shopping mall/complex and Target. The only issue was that the bathtub had very slow water drain when we took shower. But since we only stayed for a night, we were happy with our stay overall.
Stayed 1 night in Jul 2024

4/10 Poor

Royce

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom had black mold in corners, and it is obvious that they painted over it before. Vinyl floor VERY uneven in the hallways, and is a tripping hazard. NO actual breakfest available in the lobby. Just some oatmeal, tea, and coffee packets. Room was spacious, but arranged poorly. AC unit would blow directly accross the foot of the bed. Humiditiy in the room was a comstant problem. I've stayed at other Extended Stay America locations for work and leisure, and did not have this experince. Almost dreaded coming back to the room from the convention center. One positive is that the staff seemed nice, but not the one manager I saw. They were actually pretty rude to the employee working the front desk.

4/10 Poor

Brittany

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty , only has tiny muffins for breakfast ,
Stayed 2 nights in Jun 2024

2/10 Terrible

Nathan

Business traveller, Travelled with partner
When we got into our room there was dust, dirt, or grime in every surface. Additionally the room had trash in it from the previous guest and no trash can was provided even after we requested it.
Stayed 3 nights in Jun 2024

10/10 Excellent

Paul

Stayed 1 night in Jun 2024

4/10 Poor

Brenda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was great. Room was terrible.
The staff was amazing but the room was rough. We had to be moved because the safety latch had been ripped off the door. There was food in the couch when we pulled the bed out. The room itself did not appear to have been swept. The TV was tiny, in a weird spot, and was broken at the base so it barely turned or stood up. Shower curtain was barely tall enough to fit in the tub and so water went literally everywhere.
Stayed 1 night in Jun 2024

10/10 Excellent

Jan, Elsah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff and a clean room. Can’t complain.
Stayed 1 night in May 2024