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Sonesta Columbus Downtown

4.0 star property
Pet-friendly Columbus hotel connected to the convention centre, steps from Greater Columbus Convention Center
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonesta Columbus Downtown

Lobby
Point of interest
Restaurant
Business centre
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Air conditioning
  • Breakfast available
  • Parking available
  • Laundry
The price is AU$184
includes taxes & fees
30 Dec - 31 Dec

Explore the area

Map
33 E Nationwide Blvd, Columbus, OH, 43215
  • Greater Columbus Convention Center
    2 min walk
  • Big Bar on 2
    1 min walk
  • Columbus Bus Station
    17 min walk
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    9 min drive

Room options

View all photos for Superior Suite, 1 King Bed (One Bedroom Oakhurst Suite King)

Superior Suite, 1 King Bed (One Bedroom Oakhurst Suite King)

Superior Suite, 1 King Bed (One Bedroom Oakhurst Suite King)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2019
Pillow-top bed
Blackout curtains
  • 33.1 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility Roll in Shower One Bedroom)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Accessible (Mobility Roll in Shower One Bedroom)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2019
Pillow-top bed
Blackout curtains
  • 46.3 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (One Bedroom Champion Suite King)

Executive Suite, 1 King Bed (One Bedroom Champion Suite King)

Executive Suite, 1 King Bed (One Bedroom Champion Suite King)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2019
Pillow-top bed
Blackout curtains
  • 46.3 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Deluxe Queen)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed (Deluxe Queen)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2019
Pillow-top bed
Blackout curtains
  • 33.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (One Bedroom Loft Suite King)

Suite, 1 King Bed (One Bedroom Loft Suite King)

Suite, 1 King Bed (One Bedroom Loft Suite King)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2019
Pillow-top bed
  • 46.3 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Preferred - King)

Superior Room, 1 King Bed (Preferred - King)

Superior Room, 1 King Bed (Preferred - King)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2019
Pillow-top bed
Blackout curtains
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Deluxe King)

Deluxe Room, 1 King Bed (Deluxe King)

Deluxe Room, 1 King Bed (Deluxe King)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2019
Pillow-top bed
Blackout curtains
  • 33.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Deluxe Loft - King)

Deluxe Room, 1 King Bed (Deluxe Loft - King)

Deluxe Room, 1 King Bed (Deluxe Loft - King)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2019
Pillow-top bed
Blackout curtains
  • 33.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds (Preferred Loft Two Queens)

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 2 Queen Beds (Preferred Loft Two Queens)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2019
Pillow-top bed
Blackout curtains
  • 33.1 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed (Preferred Loft King)

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed (Preferred Loft King)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2019
Pillow-top bed
Blackout curtains
  • 33.1 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility Roll in Shower)

Room, 1 Queen Bed, Accessible (Mobility Roll in Shower) | Accessible bathroom

Room, 1 Queen Bed, Accessible (Mobility Roll in Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2019
Pillow-top bed
Blackout curtains
  • 33.1 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed, Accessible (Mobility Tub)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2019
Pillow-top bed
Blackout curtains
  • 33.1 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds (Deluxe Loft - Two Queens)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds (Deluxe Loft - Two Queens)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2019
Pillow-top bed
Blackout curtains
  • 33.1 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Deluxe - Two Queens)

Deluxe Room, 2 Queen Beds (Deluxe - Two Queens)

Deluxe Room, 2 Queen Beds (Deluxe - Two Queens)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2019
Pillow-top bed
Blackout curtains
  • 33.1 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed (Preferred Corner King with Sofabed)

Superior Room, 1 King Bed (Preferred Corner King with Sofabed)

Superior Room, 1 King Bed (Preferred Corner King with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2019
Pillow-top bed
Blackout curtains
  • 33.1 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hilton Columbus Downtown

Pool
Pet-friendly
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (1103)
The price is AU$319
for 1 room
includes taxes & fees
8 Jan - 9 Jan
Hilton Columbus Downtown

About the area

Columbus

Sonesta Columbus Downtown places you in the centre of Columbus, connected to the convention centre and within a short 5-minute stroll of Greater Columbus Convention Center and Nationwide Arena. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Vine + Forge Restaurant, is open for breakfast, lunch and dinner. 17000 square feet (1579 square metres) of event facilities include 7 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Added amenities include Wi-Fi in public areas and a snack bar/deli. Each morning full breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 15-minute walk of this Downtown Columbus hotel include North Bank Park and Huntington Park.

What's nearby

  • Greater Columbus Convention Center - 2 min walk
  • Nationwide Arena - 5 min walk
  • COSI - 18 min walk
  • Ohio State University - 4 min drive
  • Ohio Stadium - 7 min drive

Getting around

  • Port Columbus International Airport (CMH) - 9 min drive

Restaurants

  • ‪Whistle & Keg - ‬4 min walk
  • ‪Elevator Brewery & Draught Haus - ‬5 min walk
  • ‪Gallerie Bar & Bistro - ‬6 min walk
  • ‪Siam Express - ‬2 min walk
  • ‪Nationwide Plaza Three Cafeteria - ‬4 min walk

About this property

Sonesta Columbus Downtown

Pet-friendly Columbus hotel connected to the convention centre, steps from Greater Columbus Convention Center
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 7 meeting rooms are available.

A computer station is on site and WiFi is available in public spaces for a fee. Event space at this hotel measures 17000 square feet (1579 square metres) and includes a conference centre. A 24-hour fitness centre, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Sonesta Columbus Downtown. Parking is available for a fee. A complete renovation of Sonesta Columbus Downtown was completed in July 2019.

This Columbus hotel is smoke free.

  • 421 guestrooms or units
  • 12 levels
  • 2 buildings
  • 17000 sq ft of conference space
  • 1579 sq. m of conference space
  • Built in 1988
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Corner/local shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sonesta Columbus Downtown offers 421 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 49-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers with a hydromassage showerhead, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a weekly basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Parking on site (USD 20 per night; includes in/out privileges)
  • Valet parking on site (USD 42 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 22 for adults and USD 5 to 22 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Vine + Forge Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (17,000 square foot of space)

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Thin carpet in room
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 23.50 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room coffee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 22 for adults and USD 5 to 22 for children
  • Fee for in-room wireless Internet: USD 0 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 per night (rates may vary)
  • Self-parking fee: USD 20 per night (in/out privileges)
  • Valet parking fee: USD 42.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and cash. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. The property is professionally cleaned.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Downtown Columbus Ohio
Crowne Plaza Hotel Downtown Columbus Ohio
Crowne Plaza Hotel Downtown Columbus Ohio
Crowne Plaza Downtown Columbus Ohio
Hotel Crowne Plaza Hotel Downtown - Columbus, Ohio Columbus
Columbus Crowne Plaza Hotel Downtown - Columbus, Ohio Hotel
Hotel Crowne Plaza Hotel Downtown - Columbus, Ohio
Crowne Plaza Hotel Downtown - Columbus, Ohio Columbus
Crowne Plaza Hotel
Crowne Plaza
Crowne Plaza Columbus Ohio
Sonesta Columbus
Sonesta Columbus Columbus
Sonesta Columbus Downtown Hotel
Sonesta Columbus Downtown Columbus

Frequently asked questions

What is the cancellation policy at Sonesta Columbus Downtown?

Sonesta Columbus Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sonesta Columbus Downtown?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at Sonesta Columbus Downtown on 30 Dec 2024 start from AU$146.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sonesta Columbus Downtown?

Yep, Sonesta Columbus Downtown has a self car park with in/out privileges for USD 20 per night.

What makes Sonesta Columbus Downtown a romantic place to stay?

Romance packages and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Sonesta Columbus Downtown.

Does Sonesta Columbus Downtown serve breakfast?

Yeah, full brekkie is offered daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Sonesta Columbus Downtown?

No, Sonesta Columbus Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Sonesta Columbus Downtown?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Sonesta Columbus Downtown?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Are pets allowed at Sonesta Columbus Downtown?

Dogs are welcome at Sonesta Columbus Downtown, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Sonesta Columbus Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 757 out of 1352 reviews" "
Rating 8 - Good. 294 out of 1352 reviews" "
Rating 6 - Okay. 151 out of 1352 reviews" "
Rating 4 - Poor. 69 out of 1352 reviews" "
Rating 2 - Terrible. 81 out of 1352 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A1
Stayed 1 night in Sep 2024

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came for a concert it was a short walk to the arena. They also let us check in 2 and a half hours early!!! Amazing place to stay! Definitely will come again!
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jacqueline, HENDERSON

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was very welcoming and the rooms were really clean.
Stayed 5 nights in Sep 2024

10/10 Excellent

C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I have loved the Sonesta for years. Its convenience, elegance, and comfort makes each of our stays there memorable and worthwhile. We had another fabulous weekend in Columbus due in large part to our perfect stay at the Sonesta.
Stayed 2 nights in Sep 2024

4/10 Poor

Maria

Disliked: Cleanliness, staff & service
For starters, there was a facility fee that was not disclosed in the Expedia listing. (We were told we could recoup some of it if we went to the bar or spent money on sundries.) Although it’s downtown Columbus, we had difficulty finding an open restaurant for dinner within walking distance (not wanting to retrieve our car from the overpriced valet service). The biggest problem was the room and lack of response on it. The curtain was in shreds, as though an animal had tried to escape. There was dog food on the floor that had never been cleaned up. The TV didn’t work, and when I went to call the front desk, neither did the phone. I called from my cell, and the front desk attendant asked me to text him photos of the shredded curtain - which I did, but never got a response - and he promised to send up an engineer to fix the TV., who never showed. We waited up for over an hour someone to show up or call me, before giving up and going to bed - wondering for an hour or two if we’d suddenly be getting a knock on the door in the middle of the night. We’ll be staying in Columbus a lot over the next few years - we were dropping our freshman off at OSU - but we won’t be staying here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Jon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Lisa

Business traveller
Liked: Staff & service
Overpriced hotel. Not bad overall but mediocre.
Hotel was just OK. A bit pricey for the room. Room was an old loft like space. Very loud and definitely not cozy. It had no mirror other than bathroom mirror and shades for windows were difficult to manipulate. The room was basic cleaned but we found an earring on the floor by the bathtub that shouldve been seen during an cleaning. It was right on the floor. The bath tub and bathroom were small and little room for counter space.
Stayed 1 night in Sep 2024

2/10 Terrible

Donald

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Sep 2024

6/10 Okay

BigHarlem

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
High price small room
Stayed 1 night in Sep 2024

8/10 Good

Patrick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a little disappointed by a "facility charge" that added 70 dollars to our stay, and it wasn't disclosed at booking. Felt a little deceptive and left a sour note on an otherwise pleasant stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Quinn

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and close to everywhere. The room is clean and comfortable, and the staff is pleasant to be around
Stayed 1 night in Sep 2024

6/10 Okay

Andre

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Sonesta Columbus Downtown Columbus, Ohio
The hotel was relatively nice. Not terribly challenging to locate via Google Maps, even at night with loads of construction going on around parts of downtown Columbus. We arrived late at night and was able to secure parking (at a price of nearly $50 daily) through the front entrance Valet staff who were standing by waiting for arrivals. It was only later that I discovered potentially cheaper parking elsewhere, although less convenient. The front desk staffer was pleasant and accommodating, but once we got to the room, this is where the 3-star review is really highlighted. The room layout was interesting, it was large enough to accommodate three relatively comfortably. But the primary issue was lighting. There were only three main lighting sources (not including natural light) to somehow illuminate the entire room. The light at the door only lit the doorway and the small closet by the door, the bathroom light (while the door is open) illuminated the primary sitting area (to a point) and seemed to be the majority of the lighting for the room (odd right!!??), !!??), and the lighting on either side of the primary bed where the only sources of light in the entire room. The bed lighting is unfortunately not enough light (as it probably shouldn’t be for obvious reasons) to illuminate the entire room. So, the heavy lifting here (as it should not be) was from the bathroom light. This was an absolutely bonkers design flaw.
Stayed 2 nights in Sep 2024

6/10 Okay

John

Business traveller
Disliked: Staff & service
The location is pretty good. Don't like how much you have to pay for the parking garage each night. The bar / kitchen staff were terrible. Not the friendliest, slow, messed up my food.
Stayed 3 nights in Sep 2024

8/10 Good

Antonio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Andre, Moraine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about the property was very nice. My only discrepancy is that they mandatory added on extra monies for condiments I did not necessarily needed or wanted. So there was no real savings Booking through the website.
Stayed 1 night in Jul 2024

6/10 Okay

Darcy

Travelled with group
The location is good, but the hotel is fair. Good enough for a one night stay. No microwave in the room, but it did have a fridge. The bathroom had random hairs on the floor and a used lint roller paper stuck to a disposable cup.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was supposed to have a pull out sofa, and it did not. There were no overhead lights in the room so once the sun went down the only light was the bathroom or the night light. The bed was missing a comforter. The pillows did not smell clean.
Stayed 1 night in Sep 2024

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Very enjoyable
Stayed 1 night in Sep 2024

10/10 Excellent

Kerringtin

Stayed 3 nights in Aug 2024

10/10 Excellent

David

Stayed 1 night in Sep 2024

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Chantel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Was in town with my two teenaged daughters for the Weezer concert at Nationwide Arena. The location was so convenient and as a woman traveling alone with my daughters, I felt very safe. Valet parking made everything a breeze. The only reason I didnt give 5 stars is because the staff did not explain how to charge items to the room at the 24 hr marketplace which led to some late night frustration but a fairly minor issue overall. Would definitely stay here again if in the area for a show.
Stayed 1 night in Sep 2024