8/10 Good
Tyler
4 Dec 2019
Liked: Cleanliness, staff & service, room comfort
Tyler
Stayed 2 nights in Nov 2019
Complejo Turístico Intihuatana
3.5 star property
Family-friendly hotel with full-service spa and free breakfast
Photo gallery for Complejo Turístico Intihuatana
Reviews
8.08.0 out of 10
Very good
Popular amenities
- Spa
- Bar
- Pool
- Breakfast included
- Laundry
- Room service
Explore the area
Vía a Busa, San Fernando, Azuay
- Busa Lagoon7 min walk
- Alejandro Serrano Aguilar Stadium71 min drive
- New Cathedral of Cuenca74 min drive
- Cuenca (CUE-Mariscal Lamar)111 min drive
Room options
View all photos for Family Cabin, 2 Bedrooms, Garden View
Family Cabin, 2 Bedrooms, Garden View
Highlights
Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Free rollaway/extra beds
Flat-screen TV
Blackout curtains
- 10 sq m
- Sleeps 5
- 4 Single Bunk Beds and 1 Queen Bed
View all photos for Comfort Cabin, 2 Bedrooms, Non Smoking, Lagoon View
Comfort Cabin, 2 Bedrooms, Non Smoking, Lagoon View
Highlights
Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Flat-screen TV
Blackout curtains
Down duvet
- 6 sq m
- Lagoon view
- Sleeps 4
- 1 Queen Bed and 1 Queen Bunk Bed OR 1 Double Bed
View all photos for Romantic Cabin, 1 King Bed, Fireplace, Lagoon View
Romantic Cabin, 1 King Bed, Fireplace, Lagoon View
Highlights
Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Flat-screen TV
Down duvet
Blackout curtains
- 0.5 sq m
- Lagoon view
- Sleeps 2
- 1 King Bed
Traditional Cabin
Highlights
Furnished balcony
Soundproofed
Individually furnished
Individually decorated
Fireplace
Flat-screen TV
Blackout curtains
Down duvet
- Lagoon view
- Sleeps 3
- 2 Double Beds and 1 Single Bed
About the area
San Fernando
A family-friendly stay in San Fernando awaits you at Complejo Turístico Intihuatana. You'll find Busa Lagoon and El Cajas National Park in the region. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at Intihuatana Spa can include Thai massages and facials along with access to the sauna and hot tub. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the Turkish bath/hammam, sauna, kids' swimming pool and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free full breakfast is offered between 8:30 AM and 11:00 AM. There's also the convenience of free self parking. .Sights in the region of this 3.5-property class San Fernando hotel include Alejandro Serrano Aguilar Stadium and University of Cuenca's Orchid Garden.
What's nearby
- Busa Lagoon - 7 min walk
- Alejandro Serrano Aguilar Stadium - 71 min drive
- Río Tomebamba & Calle Larga - 74 min drive
- New Cathedral of Cuenca - 74 min drive
- Calderon Park - 74 min drive
Getting around
- Cuenca (CUE-Mariscal Lamar) - 111 min drive
About this property
Complejo Turístico Intihuatana
Family-friendly hotel with full-service spa and free breakfast
Complejo Turístico Intihuatana offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.
You'll find a business centre on site. A children's pool, spa services, and a terrace are also featured at the family-friendly Complejo Turístico Intihuatana. Self parking is free.
This 3.5-star San Fernando hotel is smoke free.
- 4 guestrooms or units
- Full breakfast (free)
- Deli
- Poolside lounge chairs
- Business facilities
- Dry cleaning
- Self-service laundry
- Front desk (limited hours)
- Storage area for luggage
- Tour and ticket information
- Concierge
- Terrace
- Garden
- Outdoor picnic space
- No smoking on site
- Bar or lounge
- Coffee shop
- Bar by the pool
- Dining venue
Complejo Turístico Intihuatana offers 4 accommodations with fireplaces and complimentary bottles of water. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature down duvets. Flat-screen televisions come with digital channels. Bathrooms include a shower.
This San Fernando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). In-room massages and hairdryers can be requested. Housekeeping is provided on a daily basis.
Intihuatana Spa has couples treatment room(s). Services include Thai massages and facials. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology. The spa is open selected days.
Languages
English, Spanish
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Free secured, uncovered self parking on site
Food and drink
- Free full breakfast available daily 8:30 AM to 11:00 AM
- A bar/lounge
- A coffee shop/cafe
- A poolside bar
- A restaurant
- Snack bar/deli
Things to do
- Children's pool
- Full-service spa
- Horseback riding/rentals
- Indoor pool
- Sauna
Family friendly
- Children's pool
- Indoor pool
- Laundry facilities
- Snack bar/deli
- Soundproofed rooms
Conveniences
- Guidebooks
- Laundry facilities
- Limited-hour front desk
- Luggage storage
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Proposal/romance packages
- Tour and ticket assistance
Business services
- Business centre
Outdoors
- Dock
- Garden
- Outdoor entertainment area
- Outdoor furniture
- Picnic area
- Pool loungers
- Terrace
Full-service spa
- Couples treatment rooms
- Facials
- In-room massages
- Reflexology
- Sauna
- Spa open select days
- Spa tub
- Thai massages
- Turkish bath
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- No lift
- Wheelchair accessibility
Room amenities
Bedroom
- Blackout drapes
- Down comforter
Bathroom
- Hair dryer (on request)
- Private bathroom
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels provided
Entertainment
- Flat-screen TV with digital channels
Food and drink
- Free bottled water
- Late-night room service
- Restaurant dining guides
More
- Desk
- Fireplace
- Free local calls
- Individual decor
- Individual furnishings
- Laptop workspace
- Phone
- Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18
Check-out
Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The front desk is open daily from 8:00 AM - 8:00 PM
Guests will receive an email 5 days before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Access methods
Front desk (limited hours)
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
- Kids stay free! One child 7 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
Important information
Fees
Guests will be asked to pay the following charges at the property:
- Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts cash. Noise-free guestrooms cannot be guaranteed.
We should mention
- Pool access available from 9:00 AM to 8:30 PM
- Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
- One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
Property is also known as
Complejo Turistico Intihuatana
Complejo Turístico Intihuatana Hotel
Complejo Turístico Intihuatana San Fernando
Complejo Turístico Intihuatana Hotel San Fernando
Frequently asked questions
What is the cancellation policy at Complejo Turístico Intihuatana?
Complejo Turístico Intihuatana offers free cancellation on select room rates. Check out the cancellation policy for more info.
Is parking available at Complejo Turístico Intihuatana?
Yep, Complejo Turístico Intihuatana has a free self car park.
Is there a spa on site at Complejo Turístico Intihuatana?
Yep, Intihuatana Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like facials and Thai massages.
Does Complejo Turístico Intihuatana have a pool?
Complejo Turístico Intihuatana has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 9:00 AM to 8:30 PM.
What makes Complejo Turístico Intihuatana a romantic place to stay?
A hot tub and couples spa treatments, as well as fireplaces and private balconies in the guestrooms, help set the scene for a romantic weekend at Complejo Turístico Intihuatana.
Is Complejo Turístico Intihuatana family-friendly?
You bet! With amenities such as a children's pool, laundry facilities and a deli, it's no surprise that Complejo Turístico Intihuatana is a hit with families.
Does Complejo Turístico Intihuatana serve breakfast?
Sure does, free full brekkie is available daily between 8:30 AM and 11:00 AM.
Is there a free airport shuttle available at Complejo Turístico Intihuatana?
No, Complejo Turístico Intihuatana does not offer an airport shuttle service.
Is there a bar or restaurant at Complejo Turístico Intihuatana?
Yep, they've got a lounge bar and an onsite restaurant.
What time are check-in & check-out at Complejo Turístico Intihuatana?
Check-in begins at 3:00 PM. Check-out time is 1:00 PM.
Are pets allowed at Complejo Turístico Intihuatana?
No, pets are not allowed.
Complejo Turístico Intihuatana Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 1 reviews
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Rating 8 - Good. 1 out of 1 reviews
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Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
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Rating 4 - Poor. 0 out of 1 reviews
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Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
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10/10
Cleanliness
10/10
Staff & service
6.0/10
Property conditions & facilities