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Hotel Kristal Palace - Tonelli Hotels - Adult Friendly

4.5 star property
Adults-only hotel with free breakfast and fitness centre
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel Kristal Palace - Tonelli Hotels - Adult Friendly

Seasonal outdoor pool, pool umbrellas, pool loungers
Front of property
Seasonal outdoor pool, pool umbrellas, pool loungers
Hiking
Lobby lounge

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Hot tub
    Hot tub
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Laundry
    Laundry

Explore the area

Map
Via Confalonieri, 8, Riva del Garda, TN, 38066
    Spiaggia dei Sabbioni
    8 min walk
    Porto San Nicolo
    8 min walk
    Old Ponale Road Path
    11 min walk

Room options

View all photos for Suite, Balcony

Suite, Balcony

Suite, Balcony

Highlights

Balcony
Individually furnished
Air conditioning
Flat-screen TV
Private bathroom
Bidet
Hairdryer
Bathrobes
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Double or Twin Room, Balcony

Minibar, in-room safe, individually furnished, desk

Economy Double or Twin Room, Balcony

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Private bathroom
Bidet
Hairdryer
Bathrobes
Minibar
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room Single Use, Balcony

Minibar, in-room safe, individually furnished, desk

Standard Double Room Single Use, Balcony

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Private bathroom
Bidet
Bathrobes
Hairdryer
Rainfall showerhead
  • 22 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double or Twin Room, Balcony

Minibar, in-room safe, individually furnished, desk

Superior Double or Twin Room, Balcony

Highlights

Balcony
Individually furnished
Air conditioning
Flat-screen TV
Private bathroom
Bidet
Bathrobes
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room Single Use, Balcony

Minibar, in-room safe, individually furnished, desk

Economy Double Room Single Use, Balcony

Highlights

Balcony or patio
Individually furnished
Air conditioning
Flat-screen TV
Private bathroom
Bidet
Hairdryer
Bathrobes
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Double or Twin Room, Balcony

Minibar, in-room safe, individually furnished, desk

Standard Double or Twin Room, Balcony

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Private bathroom
Bidet
Bathrobes
Hairdryer
Rainfall showerhead
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double or Twin Room, Balcony

Executive Double or Twin Room, Balcony

Executive Double or Twin Room, Balcony

Highlights

Balcony
Individually furnished
Air conditioning
Flat-screen TV
Private bathroom
Bidet
Bathrobes
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Doppia Junior Suite Deluxe, terrazza

Doppia Junior Suite Deluxe, terrazza

Doppia Junior Suite Deluxe, terrazza

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Private bathroom
Bidet
Hairdryer
Bathrobes
Minibar
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room, Balcony

Minibar, in-room safe, individually furnished, desk

Deluxe Double or Twin Room, Balcony

Highlights

Balcony
Individually furnished
Air conditioning
Flat-screen TV
Private bathroom
Bidet
Hairdryer
Bathrobes
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room Single Use, Balcony

Minibar, in-room safe, individually furnished, desk

Superior Double Room Single Use, Balcony

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Private bathroom
Bidet
Bathrobes
Hairdryer
Rainfall showerhead
  • 22 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Triple Room, Balcony

Deluxe Triple Room, Balcony

Deluxe Triple Room, Balcony

Highlights

Individually furnished
Air conditioning
Flat-screen TV
Private bathroom
Bidet
Hairdryer
Bathrobes
Minibar
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About the area

Riva del Garda

A luxury stay in Riva del Garda awaits you at Hotel Kristal Palace - Tonelli Hotels - Adult Friendly. Within just a 10-minute stroll, you'll find Spiaggia dei Sabbioni and Porto San Nicolo. Highlights at this hotel include free buffet breakfast, a restaurant and free self-parking. .At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, Hot tub, seasonal outdoor swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. .Within a 15-minute drive of this 4.5-property class Riva del Garda hotel, attractions include Lake Ledro and Limone Sul Garda Harbour.

What's nearby

  • Old Ponale Road Path - 11 min walk
  • Fiera di Riva del Garda - 12 min walk
  • Congress Centre - 15 min walk
  • Riva del Garda Museo Civico - 16 min walk
  • La Rocca - 17 min walk

Getting around

  • Serravalle Station - 20 min drive
  • Valerio Catullo Airport (VRN) - 58 min drive

Restaurants

  • ‪Sailing Bar - ‬8 min walk
  • ‪Bar Gelateria Flora - ‬4 min walk
  • ‪Rivabar - ‬13 min walk
  • ‪BAR dei PINI - ‬7 min walk
  • ‪Ristorante Pizzeria Corsaro - ‬14 min walk

About this property

Hotel Kristal Palace - Tonelli Hotels - Adult Friendly

Adults-only hotel with free breakfast and fitness centre
Hotel Kristal Palace - Tonelli Hotels - Adult Friendly offers its guests a seasonal outdoor pool, Access to hot tub, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available. WiFi is free in public spaces.

A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Kristal Palace - Tonelli Hotels - Adult Friendly. Self parking is free.

This 4.5-star Riva del Garda hotel is smoke free.

  • 1 building
  • 58 guestrooms or units
  • 5 levels
  • Built in 2010
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Kristal Palace - Tonelli Hotels - Adult Friendly offers 58 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Flat-screen televisions come with satellite channels. Bathrooms include a shower, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.

Languages

English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Piano
  • Seasonal outdoor pool
  • Spa tub
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Building
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 15

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 15 are not allowed at this adults-only property. All guests 15 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard, debit cards and cash.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 13 May and close on 23 September.
  • This is an adults-only property and guests under 15 years old aren't allowed.

Property is also known as

Kristal Palace
Kristal Palace Tonelli
Hotel Kristal Palace TonelliHotels Riva del Garda
Kristal Palace Tonelli Hotels Riva del Garda
Kristal Palace Tonelli Riva del Garda
Tonelli Hotels
Kristal Palace Tonelli Hotels Hotel Riva del Garda
Kristal Palace Tonelli Hotels Hotel
Hotel Kristal Palace TonelliHotels
Kristal Palace TonelliHotels
Hotel Kristal Palace TonelliHotels
Hotel Kristal Palace Tonelli Hotels Adult Friendly
Hotel Kristal Palace - Tonelli Hotels - Adult Friendly Hotel

Frequently asked questions

What is the cancellation policy at Hotel Kristal Palace - Tonelli Hotels - Adult Friendly?

Hotel Kristal Palace - Tonelli Hotels - Adult Friendly offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Kristal Palace - Tonelli Hotels - Adult Friendly?

As of 20 Sept 2024, prices found for a 1-night stay for 2 adults at Hotel Kristal Palace - Tonelli Hotels - Adult Friendly on 25 Sept 2024 start from AU$248.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Kristal Palace - Tonelli Hotels - Adult Friendly?

Yep, Hotel Kristal Palace - Tonelli Hotels - Adult Friendly has a free self car park.

Are there any beaches close to Hotel Kristal Palace - Tonelli Hotels - Adult Friendly?

Yep, Hotel Kristal Palace - Tonelli Hotels - Adult Friendly is a short 8-minute walk from Spiaggia dei Sabbioni. Fun beach activities include windsurfing, kayaking and sailing.

Does Hotel Kristal Palace - Tonelli Hotels - Adult Friendly have a pool?

Hotel Kristal Palace - Tonelli Hotels - Adult Friendly has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open from May 13 to September 23.

Is Hotel Kristal Palace - Tonelli Hotels - Adult Friendly family-friendly?

No, Hotel Kristal Palace - Tonelli Hotels - Adult Friendly is an adults-only property.

Does Hotel Kristal Palace - Tonelli Hotels - Adult Friendly serve breakfast?

You bet, free buffet breakfast is offered at Hotel Kristal Palace - Tonelli Hotels - Adult Friendly.

Is there a free airport shuttle available at Hotel Kristal Palace - Tonelli Hotels - Adult Friendly?

No, Hotel Kristal Palace - Tonelli Hotels - Adult Friendly does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Kristal Palace - Tonelli Hotels - Adult Friendly?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Kristal Palace - Tonelli Hotels - Adult Friendly?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Kristal Palace - Tonelli Hotels - Adult Friendly?

No, pets are not allowed.

Hotel Kristal Palace - Tonelli Hotels - Adult Friendly Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 60 out of 81 reviews" "
Rating 8 - Good. 17 out of 81 reviews" "
Rating 6 - Okay. 3 out of 81 reviews" "
Rating 4 - Poor. 1 out of 81 reviews" "
Rating 2 - Terrible. 0 out of 81 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Laura

Liked: Cleanliness
Disliked: Staff & service, room comfort
Little to know air conditioning in room. Staff reset a/c but did not change result. No WiFi during stay. Was out of servile. No mini refrigerator in room. Surprising for a 4+ star hotel. Only view of lake with a view of other rooftops of course, is on the rooftop which is beautiful and breakfast was lovely.
Stayed 1 night in Jun 2024

6/10 Okay

Adriana, Miami

Terribly stained carpets & walls. This hotel needs serious maintenance
Stayed 3 nights in Jun 2024

10/10 Excellent

Raymond, Nepean

Liked: Cleanliness, staff & service, amenities
The rooftop bar was wonderful with superb views and great nightly entertainment. The front desk and other service personnel were great and very helpful and friendly. Underground parking was a bonus! A little additional lighting in the room would be the only thing wanting. But overall a super place to stay.
Stayed 3 nights in Jun 2024

8/10 Good

Conrad

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Vincenzo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 3 nights in May 2022

8/10 Good

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people were very nice. Mr. Tonnelli was exceptionally helpful. The hotel amenities were marvelous. The hotel was new and in the newer part of town. Depends on what you like as to whether that is good or bad. Close to the beach. But a good walk to the ferry and the historical part of town. Overall a very good experience.
Stayed 4 nights in Jun 2021

8/10 Good

Catherine

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2020

10/10 Excellent

Bertie, Berkshire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very modern with good facilities. The breakfast choice was good and their rolling toaster was fast (most are v.slow). It has a happy hour for drinks on the roof terrace plus night time entertainment. It's about a 1km (10-15 min) walk into the main centre of Riva.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms and bathrooms, nice balcony, good view from the pool area on the roof where there is cafe and breakfast is served. Has its parking. Walking distance to town
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Have just had the most fantastic time. Fabulous hotel and the staff were very helpful (especially Paulo ). Loved the sky bar at night especially the Kristal Collins cocktail and the very romanic Friday night dinner on the roof terrace. Really couldn't fault the hotel. The location was great just a 10 min walk into Riva or the hotel kindly have the service of a minibus. Would recommend this hotel and this region of the lake.
Stayed 7 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were all very friendly and helped to make our stay extra special. The quality of the food served in the hotel dining room is particularly impressive. There was some very good live entertainment in the sky pool bar area.
Stayed 7 nights in Jul 2019

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, looks exactly like the photographs. Excellent staff and lots of different options for breakfast. I will stay at this hotel the next time I visit Lake Garda.
Stayed 1 night in Jan 2019

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly hotel. Great roof top pool and bar. Good location with amazing views.
Stayed 7 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good to stay.. nice clean good service.. no hair cream:(
Stayed 2 nights in Jan 2018

10/10 Excellent

Paul, Barnsley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful few days in a fantastic place
We visits as part of a European tour to celebrate my wife's birthday - nothing more to say other than an absolutely fantastic hotel in a wonderful resort.

6/10 Okay

Lucas, Miami

Liked: Cleanliness, room comfort
Okay hotely in Garda
The hotel was definitely one of the better ones in Riva del Garda. It looked newer and bigger than the rest. As in most of Europe during the summer the hotel is overpriced for what it offers. The breakfast was included but very poor, the corridors had an old carpet and no a/c (like in most of Europe). We arrived at night and nobody helped us with our luggage to our room. Also, when we plugged in something to an outlet in the room the power went out so we had to go downstairs and get someone to help us out. They were able to fix the problem. They did give us a free upgrade to a room on the fifth floor which was nice as we were celebrating our honeymoon. The room was big that was definitely a plus. They also had a plate of mediocre fruit and prosecco as compliments for our honeymoon. The hotel does not have a view of the lake, from the terrace you can see the lake but it's a limited view.

10/10 Excellent

Asgeir, Reykjavík, Iceland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definately stay there again !
Me and my wife had a lovely stay at Hotel Kristal Palas for two nights. Service was exellent, cleanliness very good and location of the Hotel is good. The staff was good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
Very nice place enjoyed the stay

10/10 Excellent

Nicola, Suffolk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Fabulous hotel, very helpful staff. My only reservation was the noise levels, walls would appear to be very thin. That said I would definitely return.

10/10 Excellent

Barbara, Huntington Beach, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and modern in glorious nature.
The only complaint I would make about this facility is that the pictures are a little misleading. They show the view from the roof top pool and imply that you are on Lake Garda. You are not, though the lake is walking distance from the hotel. The hotel is very modern and well equipped. The staff is excellent and the breakfast is impressive. Riva de Garda is at the most norther point of Lake Garda and has massive granite cliffs all around it. It has a walker's town and feels very happy and prosperous.

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived early at the hotel but staff were very helpful and checked to see if our room was ready and also gave us a free upgrade. Rooftop pool was lovely and a really pleasant place to have breakfast.

10/10 Excellent

Honeymoon 16/07, Strickley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Fantastic!!
The Hotel met our expectations & more! We were greeted by friendly staff, our room was lovely & the Terrace was amazing! Loved the music nights, the bar staff Michaelangelo was fab, as was Jessica & Marcos in the restaurant, attentive & welcoming on each morning & evening & couldn't have asked more of them, also the chefs meals were perfect...infact we will have to fast before we come again (which we are intending on doing so) as the food was delicious, and well presented! I couldn't rate this highly enough, they really treated us so well, asI can see with many others! The aircon leaked one night, but was fixed instantly & that is a measure of good customer service as thing's always will go wrong it'show it's dealt with! I thank all staff & the owners & propriotersshould be very prpud of each staff member, even the cleaners were very welcoming when we saw them! It was our honeymoon & after our dissapointing night in Venice (due to poor service, hotel was 4* but their staff was not, which was extremely dissapointing) thank god we had choosen well with Kristal & to all those ppl who left good reviews! X

10/10 Excellent

Odd

Liked: Cleanliness, staff & service, room comfort
Meget pent hotell
Stayed 1 night in Jun 2024

10/10 Excellent

Christos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Aleksi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024