6/10 Okay
Katharine E.
23 Apr 2022
Liked: Cleanliness
Misinformation
The apartment and Paloma the owner are lovely. Conil de la frontera is amazing. However Casa Conil Agency who take the booking were extremely unprofessional. We had asked specifically over messages on vrbo if there were two separate showers and they informed us there was when there was only one. We then went for a swim in the pool which is advertised and looks very inviting on the vrbo listing but we’re told by residents to come out as it was not open until the middle of May. When we complained to Jorge that we had not been informed about this and it did not state it on the vrbo listing he was very unhelpful and unprofessional and basically told us to accept it and get on with our holiday. We were very disappointed as we could have paid less money for an equivalent apartment without a pool with two shower rooms and we had traveled as two couples and wanted separate bathrooms. Like I stated early though the apartment is very nice if you only need one shower and you go when the pool is open.
Katharine E.
Stayed 5 nights in Apr 2022