6/10 Okay
Pola
Travelled with partner
11 Dec 2024
Disliked: Amenities
This was not a 4 star, luxury hotel. I am not sure how it got that rating to begin with. This was just a fine, 3 star hotel. The decor in the hotel looked like a cruise ship, it wasn't nice nor tastefully done. You cannot use the term "minimalistic" either to describe the decor, they just failed in the decor department completely. In the pictures online it looked much nicer and cooler than it did in real life. There were no bellman/anyone to open the door/help you with your luggage. The front desk staff upon check-in didn't really give you much information. Once in the room, there were only 2 pillows provided for 2 people, which I personally have never seen before. Usually there are at least 4 pillows on the bed. In addition, the pillows were so flat I had to ask for 4 more pillows, so 6 pillows total, and it still was not enough. There was 1 extra pillow in the closet, however it was dirty and had someone's hair on it. The duvets underneath the duvet covers were also stained. The bathroom had a heated floor which was a nice touch. However, it was so unbelievably hot in the room with no way to control the temperature. It was terrible. If you cannot sleep in the heat, this is not the hotel for you. We asked the front desk how to turn off the heat and they said to open the window. However there is no window, it is just a door to a Juliette balcony. Sleeping with a door to the outside open doesn't sit right with me, it's dangerous.
Pola
Stayed 3 nights in Nov 2024