8/10 Good
Andrew
27 Oct 2024
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I stayed here for 2 nights. We were satisfied with our visit. The breakfast buffet was impressive….and the staff was very attentive and friendly
There are 2 issues that we were not happy with. After driving 10 hours….when we arrived…..there was no one at the desk for us to get checked in. I waited 10 minutes before anyone appeared. I understand if there is a need for the clerk to attend to other tasks…..but at least leave a note……or have a bell that can notify them of a customer who needs to be taken care of.
Second….I know that your hotel allows pets. Maybe the pet owners could be roomed on one level….to allow the pet less guests some peace and quiet. The couple that were in the room right next to us…..left their 2 dogs alone in their room while they were gone for about an hour. These 2 dogs need nothing but bark or cry the entire time the owners were gone. Not a pleasant way to start your day.
Andrew
Stayed 2 nights in Oct 2024