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Wynn Palace

5.0 star property
Lakefront hotel with 14 restaurants and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wynn Palace

Bar (on property)
Lobby
Outdoor pool, open noon to 9:00 PM, pool cabanas (surcharge)
Property amenity
Interior detail

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Parking available
    Parking available
  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Avenida Da Nave Desportiva, Cotai
  • City of Dreams
    4 min walk
  • Hard Rock Casino
    4 min walk
  • The House of Dancing Water
    4 min walk
  • Macau (MFM-Macau Intl.)
    10 min drive

Room options

View all photos for Palace King Room

View from room

Palace King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Premium bedding
Separate bath and shower
  • 68 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, desk

Executive Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Premium bedding
Blackout curtains
  • 89 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Fountain Suite Queens Lake View

View from room

Fountain Suite Queens Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Premium bedding
Blackout curtains
  • 85 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Parlor Suite

Premium bedding, minibar, in-room safe, desk

Parlor Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Premium bedding
Blackout curtains
  • 136 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Fountain Suite King Lake View

Fountain Suite King Lake View | View from room

Fountain Suite King Lake View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Separate bedroom
Premium bedding
Blackout curtains
  • 85 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Palace Queen Room

Palace Queen Room | View from room

Palace Queen Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Blackout curtains
Premium bedding
Separate bath and shower
  • 68 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Fountain Parlor Suite

Fountain Parlor Suite

Fountain Parlor Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Premium bedding
Blackout curtains
  • 170 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

St. Regis Macao

Pool
Hot tub
Spa
Free WiFi
4.8 out of 5, Exceptional, (829)
The price is AU$345
for 1 night
includes taxes & fees
8 Dec - 9 Dec
St. Regis Macao

About the area

Cotai

A luxury stay in Cotai awaits you at Wynn Palace. Within steps you'll find Performance Lake and SkyCab. Highlights at this eco-friendly hotel include 14 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include massages and body wraps along with hydrotherapy and mani/pedis. The fine-dining restaurant, SW Steakhouse, is open for dinner. Enjoy the steam room and pool cabanas. Business amenities include meeting rooms and a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. There's also valet parking, along with the convenience of a free area shuttle. .With a stay at this 5-property class Cotai hotel, you'll be 1.8 km (1.1 mi) from Cotai Strip and 2.9 km (1.8 mi) from Coloane Karting Track.

What's nearby

  • City of Dreams - 4 min walk - 0.4 km
  • The Londoner Macao Casino - 8 min walk - 0.8 km
  • Venetian Macao Casino - 9 min walk - 0.8 km
  • Coloane Karting Track - 3 min drive - 2.9 km
  • Cotai Strip - 3 min drive - 3.1 km

Getting around

  • Zhuhai Station - 18 min drive
  • Macau (MFM-Macau Intl.) - 10 min drive

Restaurants

  • ‪Koufu 口福 - ‬6 min walk
  • ‪Lord Stow's Bakery & Cafe 安德魯餅店及咖啡店 - ‬11 min walk
  • ‪星巴克 - ‬3 min drive
  • ‪Hanami Ramen - Wynn Palace - ‬11 min walk
  • ‪The St. Regis Bar 瑞吉酒吧 - ‬5 min walk

About this property

Wynn Palace

Lakefront hotel with 14 restaurants and full-service spa
Wynn Palace offers its guests a full-service spa, an outdoor pool, and a steam room. There are 14 restaurants on site. A business centre and meeting rooms are available.

Public spaces have free WiFi. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Wynn Palace. Parking is available for a fee.

This 5-star Cotai hotel is smoke free.

  • 1706 guestrooms or units
  • 28 levels
  • 14 dining venues
  • Conference rooms
  • Built in 2016
  • Cabanas by the pool (surcharge)
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
Wynn Palace offers 1706 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Televisions come with pay-per-view films. Bathrooms include a separate bath and shower, dressing gowns, slippers and designer toiletries.

This Cotai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle
  • Area shuttle
  • Free ferry terminal shuttle
  • Valet parking on site (MOP 750 per day)

Food and drink

  • 14 restaurants

Restaurants on site

  • Mizumi
  • Pronto
  • SW Steakhouse
  • Sweets
  • Wing Lei Palace

Family friendly

  • Free area shuttle
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • On a lake
  • Pool cabanas (surcharge)
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 28 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV with premium channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
SkyCab cable car is closed October 27-December 6, 2024 for annual maintenance.
Guests are required to present a valid arrival card issued during immigration clearance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MOP 575.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: MOP 750 per day
  • Rollaway bed fee: MOP 575.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
On-site parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, cash, mobile payments, Alipay and WeChat Pay. On-site parties or group events are strictly prohibited.

We should mention

  • Pool access available from noon to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Wynn Palace Hotel Cotai
Wynn Palace Hotel
Wynn Palace Cotai
Wynn Palace Hotel
Wynn Palace Cotai
Wynn Palace Hotel Cotai

Frequently asked questions

What is the cancellation policy at Wynn Palace?

Wynn Palace offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Wynn Palace?

Yep, Wynn Palace has valet parking for MOP 750 per day.

Are there any beaches close to Wynn Palace?

The closest beach to Wynn Palace is Hac Sa Beach (3.4 km).

Is there a spa on site at Wynn Palace?

Yep, there is an onsite spa at Wynn Palace. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Wynn Palace have a pool?

Wynn Palace has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open noon to 9:00 PM.

Does Wynn Palace have a waterslide?

No, there is no waterslide at Wynn Palace, but Studio City Water Park is a short 18-minute walk away.

What luxury perks are available at Wynn Palace?

Wynn Palace features a full-service spa, an outdoor pool and 14 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Wynn Palace a romantic place to stay?

24-hour room service, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Wynn Palace.

Is Wynn Palace family-friendly?

You bet! With amenities such as laundry facilities and a free local area shuttle, as well as free infant beds in the guestrooms, it's no surprise that Wynn Palace is a hit with families.

Does Wynn Palace serve breakfast?

Yep, brekkie is served daily.

Is there a free airport shuttle available at Wynn Palace?

No, Wynn Palace does not offer an airport shuttle service.

Is there a bar or restaurant at Wynn Palace?

Yep, Wynn Palace has 14 restaurants.

What time are check-in & check-out at Wynn Palace?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Wynn Palace?

No, pets are not allowed.

Wynn Palace Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 807 out of 1001 reviews" "
Rating 8 - Good. 149 out of 1001 reviews" "
Rating 6 - Okay. 26 out of 1001 reviews" "
Rating 4 - Poor. 7 out of 1001 reviews" "
Rating 2 - Terrible. 12 out of 1001 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kean yeow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come back again… all excellent and comfort .
Stayed 3 nights in May 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lake view palace restaurant is a disaster. It is much worse than I have it 2 years ago. Later I learned the main chef has left. Nobody informed me when I make the booking
Stayed 2 nights in May 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel! Treated like actual royalty
I wish I could have stayed longer it was without a doubt the highlight of my trip to Hong Kong/Macau region. Exceptional service (every single staff member went above and beyond to deliver the best service). The decor is exquisite, very palatial and beautiful flowers everywhere, they smell lovely and I couldn’t stop taking photos! Plus I had a view of the fountains from my room. There is so much to do from the gorgeous jacuzzi/pool area, the spa was dreamy and I loved my palace pedicure. Thats before the water fountains, the shops and the casino! Which were all brilliant too. I liked the casino as it was better laid out than other casinos in the area and more peaceful. The breakfast was top tier and I tried 99 Noodles which was super yummy. I honestly was not considering coming back to Hong Kong / Macau but now I must just to experience this fabulous hotel again. Thank you so much and I really appreciate the birthday truffles surprise too :)
Stayed 1 night in Apr 2024

10/10 Excellent

vahik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Norman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay in Macau
Stayed 1 night in Nov 2023

6/10 Okay

Ngoc

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
The room smells like smoke. Its terrible, the spa is beautiful
Stayed 2 nights in Oct 2023

10/10 Excellent

Chan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful experience
as expected, the stay was very good. will stay again in future
Stayed 2 nights in Sep 2023

10/10 Excellent

yen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport staff friendly property clean
Stayed 1 night in Jun 2023

10/10 Excellent

Foo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the room facing the fountain.. staff is wonderful. Breakfast buffet is ok..
Stayed 3 nights in May 2023

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is nicest casino I have ever seen
Stayed 3 nights in May 2023

10/10 Excellent

DENIS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was great! Love the hotel, love the upgrade
Stayed 1 night in Apr 2023

10/10 Excellent

LAI KING

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and good services. Breakfast variety of hot dishes is limited but bakery are very extensive. It will be great to make it balance.
Stayed 2 nights in Apr 2023

8/10 Good

Rajeev

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the pool to reception.
Stayed 1 night in Apr 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment , happy experience
Stayed 1 night in Apr 2023

8/10 Good

Amy, Hong Kong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Services from the staff were very pleasing
Stayed 1 night in Apr 2023

10/10 Excellent

Chi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing change since my last visit before pandemic, excellent service and condition everywhere.
Stayed 2 nights in Apr 2023

2/10 Terrible

Albert

Disliked: Cleanliness, staff & service, amenities
Stayed 3 nights in Mar 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Christopher Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

6/10 Okay

Man Fai

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

Kuong Pou

Stayed 3 nights in Feb 2023

10/10 Excellent

Rafael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Wynn Palace Macau a must if you want to spoil yourself and your family. Facilities are fantastic for a memorable and exclusive experience.
Stayed 2 nights in Feb 2023

8/10 Good

Sau Man Rosa, Hong Kong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was good. Got a free room upgrade and late check out as VIP access benefits. Staffs at registration and room service were great, very friendly and accommodating. Room was clean and big. However, not very happy with the service of a staff called Shawn 姜雙 at the cafe Sweets. He was extremely rude, unfriendly and unhelpful. He sounded like he just want to get rid of us when we were paying at the cashier! Also, I was shocked that this hotel doesn't accept Alipay Hong Kong but only accept Alipay China, while even most of the local restaurants accept Alipay Hong Kong. Additionally, this hotel doesn't offer shuttle to Hong Kong and Macau ferry pier, while this is a basic service by almost all of the casino resorts in Macau. From the fact that they offer shuttle to Border Gate and Hengqin Port but not Hong Kong Macau ferry pier, and also only accept Alipay China but not Alipay Hong Kong, it gives the impression that this hotel only welcome mainland Chinese but not Hong Kong travelers, which is very disappointing.
Stayed 1 night in Feb 2023