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Hilton Omaha

4.0 star property
Hotel with 2 restaurants, steps from CHI Health Center Omaha

Photo gallery for Hilton Omaha

Exterior
Lobby
37-inch LCD TV with digital channels, TV, pay films
Premium Suite, 1 King Bed | Private kitchen
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
The current price is AU$266
includes taxes & fees
22 Mar - 23 Mar

Explore the area

Map
1001 Cass St, Omaha, NE, 68102
  • CHI Health Center Omaha
    ‪6 min walk‬
  • Charles Schwab Field Omaha
    ‪6 min walk‬
  • Gene Leahy Mall
    ‪8 min walk‬
  • Omaha, NE (OMA-Eppley Field)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Family Room

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
  • 82.6 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Ballpark View)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Premium Room, 1 King Bed (Ballpark View)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Hearing)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Premium Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Premium Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Ballpark View)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Room, 1 King Bed (Ballpark View)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Premium Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Ballpark View)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Room, 2 Queen Beds (Ballpark View)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (Ballpark View)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Premium Room, 2 Queen Beds (Ballpark View)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Deluxe Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Premium Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Deluxe Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Hospitality Suite

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Hospitality Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
  • 98 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Deluxe Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Deluxe Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Premium Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub (Hearing)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Deluxe Room, 1 King Bed, Accessible, Bathtub (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Accessible, Bathtub (Hearing)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Deluxe Room, 2 Double Beds, Accessible, Bathtub (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, Accessible

Presidential Suite, Accessible

Presidential Suite, Accessible

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • 121 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Deluxe Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Accessible (Hearing, Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Deluxe Room, 2 Double Beds, Accessible (Hearing, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Deluxe Suite, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
  • 33 sq m
  • Sleeps 3
  • 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, laptop workspace

Suite, 1 King Bed

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hilton Garden Inn Omaha Downtown/Old Market Area

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1000)
The price is AU$179
for 1 room
includes taxes & fees
5 Mar - 6 Mar
Hilton Garden Inn Omaha Downtown/Old Market Area

About the area

Omaha

Hilton Omaha places you steps from CHI Health Center Omaha and within a 10-minute stroll of Charles Schwab Field Omaha. Highlights at this hotel include 2 restaurants, an indoor swimming pool and a free airport shuttle. .At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, Hot tub and sauna. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning full breakfast is served between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of a free area shuttle. .Places within a 15-minute walk of this 4-property class Downtown Omaha hotel include Gene Leahy Mall and Creighton University.

What's nearby

  • CHI Health Center Omaha - 6 min walk
  • Charles Schwab Field Omaha - 6 min walk
  • Creighton University - 12 min walk
  • Orpheum Theater - 16 min walk
  • Henry Doorly Zoo and Aquarium - 7 min drive

Getting around

  • Omaha Station - 8 min drive
  • Omaha, NE (OMA-Eppley Field) - 7 min drive

Restaurants

  • ‪Blatt Beer & Table - ‬5 min walk
  • ‪Akarui - ‬4 min walk
  • ‪Holland Performing Arts Center - ‬7 min walk
  • ‪Omaha Tap House - ‬11 min walk
  • ‪The Fat Putter - ‬7 min walk

About this property

Hilton Omaha

Hotel with 2 restaurants, steps from CHI Health Center Omaha
As a guest of Hilton Omaha, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. Multilingual staff, gift shops/newsstands, and concierge services are also featured at Hilton Omaha. An area shuttle within 2.00 mi and A roundtrip airport shuttle at scheduled times are free. For a fee, parking is available.

  • 1 building
  • 600 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Conference rooms
  • Built in 2004
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Bar or lounge
  • Coffee shop
Hilton Omaha offers 600 accommodations with laptop-compatible safes and free newspapers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium digital channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desk chairs and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 4:00 AM to midnight at scheduled times
  • Free area shuttle up to 2 mi
  • Area shuttle
  • Limo/town car service
  • Secured, covered parking on site (USD 29 per night)
  • Secured, covered valet parking on site (USD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 15 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Weight limit: 75 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 15 per person
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Covered self-parking fee: USD 29.00 per night (in/out privileges)
  • Valet parking fee: USD 40.00 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Omaha
Hilton Omaha
Omaha Hilton
Hilton Omaha Hotel Omaha
Omaha Hilton Hotel
Hilton Omaha Hotel
Hilton Omaha Hotel
Hilton Omaha Omaha
Hilton Omaha Hotel Omaha

Frequently asked questions

What is the cancellation policy at Hilton Omaha?

Hilton Omaha offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Omaha?

As of 19 Feb 2025, prices found for a 1-night stay for 2 adults at Hilton Omaha on 22 Mar 2025 start from AU$265.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Omaha?

Yep, Hilton Omaha has a secured covered self car park with in/out privileges for USD 29.00 per night.

Are there any beaches close to Hilton Omaha?

The closest beach to Hilton Omaha is Lake Manawa Beach (9.1 km).

Does Hilton Omaha have a pool?

Hilton Omaha has an indoor pool. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at Hilton Omaha?

Hilton Omaha features an indoor pool, 1 hot tub and 2 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes Hilton Omaha a romantic place to stay?

1 hot tub and a champagne service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hilton Omaha.

Is Hilton Omaha family-friendly?

You bet! With amenities such as laundry facilities and a free local area shuttle, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Hilton Omaha is a hit with families.

Does Hilton Omaha serve breakfast?

Yeah, full brekkie is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hilton Omaha?

Yep, there's a free airport shuttle that runs from 4:00 AM - midnight at scheduled times.

Is there a bar or restaurant at Hilton Omaha?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Omaha?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Hilton Omaha Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 529 out of 1000 reviews
Rating 8 - Good. 205 out of 1000 reviews
Rating 6 - Okay. 125 out of 1000 reviews
Rating 4 - Poor. 75 out of 1000 reviews
Rating 2 - Terrible. 66 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cody

Stayed 1 night in Oct 2024

8/10 Good

TAMMY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jill

Stayed 1 night in Nov 2024

6/10 Okay

Brandi

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great but parking gets 2 thumbs down
Hotel is great but the parking situation is less than desirable.
Stayed 1 night in Nov 2024

8/10 Good

Darlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

JED

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice and clean. Easy check in and out. Felt safe. Easy to get to and from chi for a concert

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
We stayed because we were going to a concert at CHI Health Center and it was so convenient!
Stayed 1 night in Nov 2024

10/10 Excellent

Macaela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms very clean and comfortable. Staff is very attentive and friendly.
Stayed 2 nights in Nov 2024

4/10 Poor

Rachel

Travelled with family
My God what a horrible experience. They allowed late check out for the groups already there, so when the mass of people coming in for a concert got there, no rooms were ready. We waited for 3 hours to get our room, but by then we had had to do make up on the lobby floor and change clothes in the public bathroom. It was absolutely miserable.
Stayed 1 night in Nov 2024

6/10 Okay

Dave

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & convenient- Has some management issues
The rooms were nice/fine. We ate at the hotel and the food was very good- the restaurant dining area and bar were quite understaffed and took longer than normal to get food, drinks and service, but the people that were working were doing their absolute best. The lobby and bar there were very nice as well. The location is very convenient since it is right across the street from the CHI Center. Getting our room was a little frustraging. We arrived after the stated check in time and were told that our room was being cleaned and needed to be inspected and it wasn't ready, but would be 'soon', which was pretty frustraing because we had dinner reseervations and needed to get ready. Took nearly an hour for them to call us and say it was ready. The check in staff was very friendly and professional, however. We attended a concert and after the concert, the lines to the elevators were VERY long. I would have gladly used the stairs, but was told that wasn't an option for some reason. It took over 20 minutes just to get into the elevator to get to our room, which I find ridiculous since there are obviously stairs.
Stayed 1 night in Nov 2024

2/10 Terrible

Cindy

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very disappointed with my experience here. I booked a room with 2 queen bed about two weeks ago but when I checked in, I was told there was no more two queen beds available. So the person at front desk said that they can upgrade me to a king sized bed with a roll away bed. Mind you I have two adults and and one child. So the roll away bed was not going to work. The person at the front desk said that there is no other room available that has two beds. But when my boyfriend went down to talk to the person at the front desk, different person from the person who checked us in, they told him, there was plenty of rooms with two beds. I was very disappointed with my stay and my experience with the check in. I stayed at other places that wasn’t even comparable to the Hilton name brand hotel, and they were better. The only thing that I liked, it was connected to Chi Health Center.
Stayed 1 night in Nov 2024

4/10 Poor

Terri

Travelled with family
Parking in the parking garage was kinda crazy and the arm thing came down on my car as I was entering, which I was stuck for at least 20 minutes because the line was so long behind me I couldn’t move and it took that long to get someone to help me. Then check in line was about an hour wait, and my online check in wouldn’t work. She said about 20 minutes and my room would be ready (that was at 4:50pm). An hour later the check in line was almost 3x’s bigger, no room ready, my girls got ready for the concert in the lobby bathroom with tons of other people. Come to find out they needed a card on file, which they never asked when I checked in. Finally at 7:15pm my room was ready. It was just exhausting and really unnecessary for it to be that crazy. But the hotel staff and everything was very nice and clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony, Gillette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was friendly, extremely close to walking distance all over and experiencing the Omaha area. The skywalk to the convention center was The most rewarding aspect of our stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Marrisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, lots of amenities. Great access to watch basketball game. Just walked right into the stadium from the hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

jamie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Excellent staff and ammenites. Close to everything.
Stayed 1 night in Nov 2024

6/10 Okay

Randall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking was horrible but it was the night of the Laney Wilson concert. Maybe developers of the website can develop a way to check in and have a room key to avoid long lines during a major event.
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Lainey Wilson concert
we arrived at 330 since check in time was at 300. we live 2 hours away and planned on getting ready for the concert that was next door. when we arrived, we parked into the parking garage which the parking spaces are small for the little compact cars. Iowans usually drive trucks or SUVs so the parking spots were very small and limited. some trucks took 2 parking spots, which the trucks were so big. the check in line was so long. only 2 people at the check in counter. it was from the counter around the bar area to the lobby out to the hall to the garage area. it took 3 hours to get checked into our hotel room. Our room wasn't even ready, yet I had the mobile app for the keyless entry which was not working. we got to the room by 645 with the line for the elevators. and the concert started at 7. able to get ready within 5 minutes and took half hour to get into elevator to go down. with the rest of the guests at the hotel we had to wait in line to get into the concert. the hotel experience was horrible. was not able to enjoy especially at the price they charged. I will not spend money at another Hilton again. very disappointed with my stay there
Stayed 1 night in Nov 2024

2/10 Terrible

Crystal

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Lisa

Travelled with family and small children, Travelled with group
Disliked: Property conditions & facilities
Check in took over an hour. Very long line. Wait time to get to our room after event was 45 minutes as we had to wait for elevator and stair could not be used. Sink wouldn’t drain and had giant crack in it. Convenient location and comfortable beds.
Stayed 1 night in Nov 2024

2/10 Terrible

Lauren

Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Michelle

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Kristen

Travelled with group
Liked: Staff & service, property conditions & facilities
Great beds.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The line for check in was very long and we waited for at least 30 minutes to check in. Someone had dropped some beverages in the lobby and it was very sticky and messy and instead of cleaning it up the just put a wet floor sign out.
Stayed 1 night in Nov 2024