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Fiesta Americana Cozumel All Inclusive

4.0 star property
Beach property with a full-service spa and a conference centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fiesta Americana Cozumel All Inclusive

Outdoor pool, open 8:00 AM to 7:00 PM, free pool cabanas, pool umbrellas
Aerial view
Aerial view
Free minibar, in-room safe, blackout curtains, iron/ironing board
7 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

8.4 out of 10

Very good

Popular amenities

  • All-inclusive
  • Bar
  • Room service
  • Pool
  • Spa

Explore the area

Map
Carretera A Chankanaab Km 7 5, Cozumel, QROO, 77600
  • Uvas Beach
    7 min walk
  • Dolphin Discovery
    15 min walk
  • Chankanaab National Park
    18 min walk
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    22 min drive

Room options

View all photos for Suite, 3 Bedrooms, Non Smoking (Imperial)

Free minibar, in-room safe, blackout curtains, iron/ironing board

Suite, 3 Bedrooms, Non Smoking (Imperial)

Highlights

Furnished balcony
Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
  • 176 sq m
  • Ocean view
  • Sleeps 9
  • 2 King Beds, 2 Double Beds and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Master)

Free minibar, in-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking (Master)

Highlights

Furnished balcony
Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
  • 79 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Free minibar, in-room safe, blackout curtains, iron/ironing board

Family Suite, 2 Bedrooms

Highlights

Furnished balcony
Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
  • 119 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Master Suite with Plunge Pool, 1 King

Master Suite with Plunge Pool, 1 King

Master Suite with Plunge Pool, 1 King

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Separate bedroom
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Governor)

Free minibar, in-room safe, blackout curtains, iron/ironing board

Suite (Governor)

Highlights

Furnished balcony
Separate dining area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
  • 37 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, 3 Bedrooms, Private Pool

Free minibar, in-room safe, blackout curtains, iron/ironing board

Family Suite, 3 Bedrooms, Private Pool

Highlights

Furnished balcony
Separate dining area
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 119 sq m
  • Sleeps 10
  • 2 King Beds and 2 Double Beds

View all photos for Honeymoon Suite

Honeymoon Suite | Air conditioning

Honeymoon Suite

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LCD TV
Separate bedroom
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Front of property

Melia Cozumel All Inclusive

Pool
All-inclusive
Spa
Kids pool
4.2 out of 5, Very good, (1008)
The price is AU$434
for 1 night
includes taxes & fees
17 Dec - 18 Dec
Melia Cozumel All Inclusive

About the area

Cozumel

An all-inclusive stay in Cozumel awaits you at Fiesta Americana Cozumel All Inclusive. You'll be 1.5 km (0.9 mi) from Chankanaab National Park and 6.4 km (3.9 mi) from Paradise Beach. Highlights at this beach property include 7 restaurants, 2 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The fine-dining restaurant, Rosato, serves Italian cuisine and is open for dinner. At the property's own poolside bar, you can stop for a drink. Enjoy the outdoor swimming pool, free kids' club, gym and kids' swimming pool. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a 24-hour business centre. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .Places within a 15-minute drive of this 4-property class Cozumel property include Playa Mia Grand Beach and Water Park and San Francisco Beach.

What's nearby

  • Dolphin Discovery - 15 min walk - 1.3 km
  • Chankanaab National Park - 18 min walk - 1.5 km
  • Chankanaab Beach Adventure Park - 19 min walk - 1.6 km
  • Paradise Beach - 8 min drive - 6.4 km
  • Playa Mia Grand Beach and Water Park - 8 min drive - 7.6 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 22 min drive

Restaurants

  • ‪Puerta Maya - ‬7 min drive
  • ‪Margaritaville - ‬7 min drive
  • ‪Three Amigos Cozumel - ‬6 min drive
  • ‪Pancho's Backyard - ‬7 min drive
  • ‪Bar Mandy - ‬7 min drive

About this property

Fiesta Americana Cozumel All Inclusive

Beach property with a full-service spa and a conference centre
Fiesta Americana Cozumel All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Fiesta Americana Cozumel All Inclusive offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this property measures 1560 square feet (145 square metres) and includes a conference centre. A children's pool, a terrace, and a complimentary children's club are also featured at the family-friendly Fiesta Americana Cozumel All Inclusive. Free self parking is available.

This 4-star Cozumel property is smoke free.

  • 1 building
  • 102 guestrooms or units
  • 7 levels
  • 7 dining venues
  • 2 bars or lounges
  • 1560 sq ft of conference space
  • 145 sq. m of conference space
  • Built in 1989
  • Deli
  • Kid's club (free)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Fiesta Americana Cozumel All Inclusive offers 102 air-conditioned accommodations with free minibar items and a safe. Rooms open to furnished balconies. 42-inch LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Cots/infant beds (complimentary) and Rollaway/extra beds (complimentary) are also available. A nightly turndown service is provided and housekeeping is offered on a daily basis.
The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Cevicheria
  • El Mexicano
  • Peninsula
  • Rosato
  • Vina del Mar

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,560 square foot of space)
  • Meeting room

Outdoors

  • Free pool cabanas
  • Garden
  • In a national park
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Spa tub
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1989
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from October 26 2024 to December 24 2024 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.96 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. On-site parties or group events are strictly prohibited. This property uses a grey water recycling system.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cozumel Fiesta Americana
Fiesta Americana Cozumel All Inclusive All-inclusive property
Fiesta Americana All Inclusive Cozumel
Fiesta Americana Cozumel
Fiesta Americana Cozumel All Inclusive
Fiesta Cozumel
Fiesta Americana Cozumel All Inclusive Hotel Cozumel
Fiesta Americana Cozumel Dive Resort
Fiesta Americana Cozumel All Inclusive Hotel
Fiesta Americana Cozumel All Inclusive
Hotel Fiesta Americana Cozumel - All Inclusive Cozumel
Cozumel Fiesta Americana Cozumel - All Inclusive Hotel
Hotel Fiesta Americana Cozumel - All Inclusive
Fiesta Americana Cozumel - All Inclusive Cozumel
Fiesta Americana All Inclusive Hotel
Fiesta Americana All Inclusive
Fiesta Americana All Inclusive
Fiesta Americana Cozumel All Inclusive Cozumel
Fiesta Americana Cozumel All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Fiesta Americana Cozumel All Inclusive?

Fiesta Americana Cozumel All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fiesta Americana Cozumel All Inclusive?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Fiesta Americana Cozumel All Inclusive on 3 Jan 2025 start from AU$478.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fiesta Americana Cozumel All Inclusive?

Yep, Fiesta Americana Cozumel All Inclusive has a free self car park.

Are there any beaches close to Fiesta Americana Cozumel All Inclusive?

Yep, Fiesta Americana Cozumel All Inclusive is a short 19-minute walk from Chankanaab Beach Adventure Park. Fun beach activities include snorkelling and scuba diving.

Is there a spa on site at Fiesta Americana Cozumel All Inclusive?

Yep, there is an onsite spa at Fiesta Americana Cozumel All Inclusive. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Fiesta Americana Cozumel All Inclusive have a pool?

Fiesta Americana Cozumel All Inclusive has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 8:00 AM to 7:00 PM. One of the swimming pools will be unavailable from October 26 2024 to December 24 2024 (dates subject to change).

What luxury perks are available at Fiesta Americana Cozumel All Inclusive?

Fiesta Americana Cozumel All Inclusive features a full-service spa, an outdoor pool and free pool cabanas. All guestrooms come with 24-hour room service and free minibar items.

What makes Fiesta Americana Cozumel All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Fiesta Americana Cozumel All Inclusive.

Is Fiesta Americana Cozumel All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Fiesta Americana Cozumel All Inclusive is a hit with families.

Is there a free airport shuttle available at Fiesta Americana Cozumel All Inclusive?

No, Fiesta Americana Cozumel All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Fiesta Americana Cozumel All Inclusive?

Yep, they've got a poolside bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Fiesta Americana Cozumel All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Fiesta Americana Cozumel All Inclusive?

Dogs are welcome at Fiesta Americana Cozumel All Inclusive, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 20 kg per pet.

Fiesta Americana Cozumel All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 507 out of 1002 reviews" "
Rating 8 - Good. 280 out of 1002 reviews" "
Rating 6 - Okay. 117 out of 1002 reviews" "
Rating 4 - Poor. 57 out of 1002 reviews" "
Rating 2 - Terrible. 41 out of 1002 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Staff was excellent but the property needs to be updated and it was not very clean in some areas. Again staff was welcoming, warm, and attentive.
Stayed 2 nights in Aug 2024

10/10 Excellent

Van Critendon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect property! Awesome views! Never had to leave !
Stayed 4 nights in Aug 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and staff were great!
Stayed 4 nights in Aug 2024

10/10 Excellent

Marcus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and worth it
Stayed 3 nights in Aug 2024

10/10 Excellent

cathleen deidre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love this hotel and will stay there any time that we return to Cozumel.
Stayed 6 nights in Aug 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Food and water amazing
Stayed 8 nights in Aug 2024

10/10 Excellent

Rogel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and always attentive! Great food and drinks
Stayed 8 nights in Jul 2024

10/10 Excellent

Simon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FA is a wonderful resort Stayed with my 11 year old daughter. Great food, great restaurants, great shows. Quiet at night, safe and extremely friendly staff.
Stayed 5 nights in Jul 2024

8/10 Good

josh, golden meadow

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great but needs some pool work bad
Stayed 5 nights in Jul 2024

10/10 Excellent

Lucille

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time! The staff went above and beyond to accommodate your every need. Maria at the front desk took the time to acquire me an electric wheelchair when mine was broken. She also took time off her day off to take us shopping. We will definitely be back. My sincere thanks to the staff and especially Maria!
Stayed 6 nights in Jun 2024

2/10 Terrible

Dana

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2024

4/10 Poor

Ginger Lee

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
We had to ask for the plunge pool to have water added, as it was low. There were some rude staff members. We were told we had a private dinner as part of VIP package but when i asked about it they said it's just for the regular restaurants. The sheets in our bed were damp. Room service messed up every order. Pool bar service was rarely available. The VIP experience here was terrible. Regular reservations at other resorts in Cozumel have been better in our experience. Avoid this place.
Stayed 5 nights in May 2024

10/10 Excellent

Humphreys

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

4/10 Poor

Herbert

Stayed 5 nights in Mar 2024

10/10 Excellent

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a better place to stay in Cozumel and frankly in my opinion anywhere in Mexico. The staff is outstanding, the accommodations are beyond expectations and the scenery and the mindset fiesta Americana put you in is like nothing else. El mejor!
Stayed 5 nights in May 2024

10/10 Excellent

Elaine, CHICAGO

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time with family
Stayed 7 nights in Mar 2024

10/10 Excellent

Sharon R.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My time at Fiesta Americana was wonderful! It was the best vacation I've ever had in Mexico, and I have visited many locations around the country over the years. The staff is fabulous from the front desk, to housekeeping, to groundskeepers, to dining room personnel, everyone is wonderful. Special thanks to: Carlos, Jorge, Arturo, Gabriel, Francisco, Joao, Samantha and hostess Alejandra Mac. Even Saul, whose job it was to convince me to buy into the rewards program, was never anything but kind, courteous and helpful. The beachfront property has reopened giving access to the Caribbean & a beautiful setting for dining. I can't wait to return to this wonderful resort!
Stayed 6 nights in Apr 2024

10/10 Excellent

joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First timers here in Cozumel, the Food was delicious, everyone was very friendly and welcoming, highly recommend booking with Fiesta Americana Will be staying here for our next vacation ☺️
Stayed 5 nights in Apr 2024

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the beach area, cabanas and beautifully appointed conversation areas throughout the outside areas of this facility. All the restaurants were good and service seemed to be done with genuine kindness. I’d definitely stay again!
Stayed 4 nights in Apr 2024

10/10 Excellent

James

Liked: Cleanliness
Amazing staff
Stayed 6 nights in Mar 2024

8/10 Good

Jeffrey, Happy Valley

Travelled with family
Liked: Cleanliness, staff & service, amenities
The Hotel was tired, pool needed maintenance. Rooms clean and serviced everyday with great staff.
Stayed 5 nights in Mar 2024

10/10 Excellent

Itzel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing stay!
Stayed 4 nights in Feb 2024

10/10 Excellent

Lisa K

Liked: Cleanliness, staff & service, amenities
Stayed 7 nights in Mar 2024

2/10 Terrible

Jinhang

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointing. The food wasn’t very good. They lost beach access. They said renovation, but I think they are lying. There’s no renovation going on at all. So the little pool is very congested. The rooms are ran down now, very meadowy smell. The beddings are humid, rooms are humid. In the mornings, I just feel sweaty after waking up. So uncomfortable. Not good views bc you see the roof of the restaurants instead of beach front. I had good memories, so I returned. Everything changed and is ran down. I won’t be coming back. Presidential Continental is way better all around, or Westin.
Stayed 3 nights in Mar 2024

8/10 Good

LAM

Liked: Cleanliness, staff & service, property conditions & facilities
The ocean is so beautiful with all the fishes swimming around you!
Stayed 4 nights in Mar 2024