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Hotel Portofino Mallorca

4.0 star property
Suburban Palma de Mallorca hotel in Es Coll d'en Rabassa with a rooftop terrace
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Portofino Mallorca

Lobby
Outdoor pool, pool loungers
Lobby
Lobby
View from property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Trafalgar 24 Ciudad Jardin, Palma de Mallorca, Mallorca, 7007
  • Playa Ciudad Jardín
    4 min walk
  • Hospital Sant Joan de Déu Palma de Mallorca
    10 min walk
  • FAN Mallorca Shopping
    19 min walk
  • Palma de Mallorca (PMI)
    14 min drive

Room options

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Satellite channels
In-room safe
Daily housekeeping
  • 17 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Double Room, Sea View

Standard Double Room, Sea View

Standard Double Room, Sea View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Satellite channels
Daily housekeeping
Desk
  • 14 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, Balcony

Double Room, Balcony

Double Room, Balcony

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Satellite channels
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

In-room safe, soundproofing, free WiFi, bed sheets

Standard Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
Satellite channels
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Palma de Mallorca

A family-friendly stay in Palma de Mallorca awaits you at Hotel Portofino Mallorca. Within a 5-minute stroll you'll find Playa Ciudad Jardín and Hospital Sant Joan de Déu Palma de Mallorca within a 15-minute walk. Highlights at this hotel include an outdoor swimming pool, a poolside bar and a bar/lounge. .Enjoy the kids' swimming pool and pool loungers as well as access to bike hire. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning buffet breakfast is served between 8 AM and 11 AM. There's also the convenience of car rentals on site. .Within a 15-minute drive of this 4-property class Es Coll d'en Rabassa hotel, attractions include Port of Palma de Mallorca and Cathedral of Santa Maria of Palma.

What's nearby

  • FAN Mallorca Shopping - 19 min walk
  • Palma Aquarium - 5 min drive
  • Plaza Espana - 7 min drive
  • Port of Palma de Mallorca - 13 min drive
  • Cathedral of Santa Maria of Palma - 13 min drive

Getting around

  • Palma de Mallorca Son Fuster Station - 6 min drive
  • Son Costa-Son Fortesa Station - 6 min drive
  • Palma de Mallorca (PMI) - 14 min drive

Restaurants

  • ‪Central Bar Restaurante - ‬6 min walk
  • ‪Cala Gamba - ‬9 min walk
  • ‪Bar Cala Canta - ‬1 min walk
  • ‪Vora - ‬6 min walk
  • ‪Casa Ivan - ‬3 min walk

About this property

Hotel Portofino Mallorca

Suburban Palma de Mallorca hotel in Es Coll d'en Rabassa with a rooftop terrace
Hotel Portofino Mallorca offers its guests an outdoor pool and a children's pool. Public spaces have free WiFi. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hotel Portofino Mallorca.

This 4-star Palma de Mallorca hotel is smoke free.

  • 65 guestrooms or units
  • 4 levels
  • 2 buildings
  • Built in 1965
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Hotel Portofino Mallorca offers 65 accommodations with a safe and a hairdryer. Flat-screen televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 8 AM to 11 AM for a fee: EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Pool loungers
  • Rooftop terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during November:
  • Bar/Lounge
The property will be renovating from 1 June 2024 to 17 November 2024 (completion date subject to change). The following areas are affected:
  • Bar/lounge
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 14 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Eurocard and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

UR Portofino
UR Portofino Hotel
UR Portofino Hotel Palma de Mallorca
UR Portofino Palma de Mallorca
Hotel UR Portofino Palma De Mallorca, Majorca
Hotel Ur Portofino Urban Sea
Hotel UR Portofino Palma De Mallorca Majorca
Hotel UR Portofino Palma de Mallorca
Hotel UR Portofino
Hotel Portofino Mallorca Hotel
Hotel Portofino Mallorca Palma de Mallorca
Hotel Portofino Mallorca Hotel Palma de Mallorca

Frequently asked questions

What is the cancellation policy at Hotel Portofino Mallorca?

Hotel Portofino Mallorca offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel Portofino Mallorca?

Yep, Hotel Portofino Mallorca is a short 4-minute walk from Playa Ciudad Jardín. Fun beach activities include body boarding and sailing.

Does Hotel Portofino Mallorca have a pool?

Hotel Portofino Mallorca has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Is Hotel Portofino Mallorca family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, it's no surprise that Hotel Portofino Mallorca is a hit with families.

Does Hotel Portofino Mallorca serve breakfast?

Yep, buffet breakfast is offered daily from 8 AM to 11 AM.

Is there a free airport shuttle available at Hotel Portofino Mallorca?

No, Hotel Portofino Mallorca does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Portofino Mallorca?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Portofino Mallorca?

No, pets are not allowed.

Hotel Portofino Mallorca Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 379 out of 939 reviews" "
Rating 8 - Good. 443 out of 939 reviews" "
Rating 6 - Okay. 93 out of 939 reviews" "
Rating 4 - Poor. 15 out of 939 reviews" "
Rating 2 - Terrible. 9 out of 939 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've never had such great treatment in a hotel like this before! thank you to the Portofino staff for being so caring and friendly with us during our whole stay!
Stayed 2 nights in Sep 2024

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well maintained staff are very helpful . Area is really good close to the beach and lovely promenade. Would certainly return . The room was small but adequate for the 2 nights . Might upgrade if going for longer. Very family oriented area although we were there as a couple . I would give the hotel more stars if I could. Parking around the streets .
Stayed 2 nights in Aug 2024

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a quite break
The hotel is really lovely . Not crowded and all the staff are lovely . Just a minute walk from sandy beach. Although the rooms are small they are so clean and comfy. The only reason it didn’t give the facilities a 5 star was , we were expecting a roof top bar which is closed and the normal bar closes at 6 . Which is S shame if you want a drink .
Stayed 7 nights in Jul 2024

10/10 Excellent

Nazifa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and helpful, we were able to stay with such ease and comfort! It was very close to the beach too. Highly recommend this hotel!
Stayed 5 nights in Jul 2024

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! The staff was friendly and checked us in around 1 am when we got there. Their website says they stop check in at midnight but I can confirm that they’ll pretty much check you in at any point you just have to email them for a super late check in. The rooftop bar was super cool and a perfect view of the sunset over the mountains! The room is quite small but we found it comfortable. Would stay in here again for sure and would recommend.
Stayed 2 nights in May 2024

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay! The staff was quick to respond to our needs, and we found the bike rental very convenient. Recommend that North American visitors consider the larger rooms available. As first time Mallorca travelers, the Portifino Hotel met all our needs.
Stayed 3 nights in Apr 2024

8/10 Good

loida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones limpias, piscina grande y limpia. Bufet de desayuno variado y rico. Está justo delante del paseo marítimo y de fàcil paseo. Disponen de bicicletas de alquiler. Muy recomendable
Stayed 2 nights in Apr 2024

10/10 Excellent

Cydnee

Travelled with family
Great pool and facilities and staff were incredibly kind and helpful
Stayed 3 nights in Sep 2023

10/10 Excellent

Arianna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome and accommodation, 30 steps from the beach, very clean and cool rooftop bar!
Stayed 2 nights in Aug 2023

10/10 Excellent

Aya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean hotel and the staff was extremely nice
Stayed 3 nights in Aug 2023

8/10 Good

Raymond John

Travelled with partner
Liked: Cleanliness, staff & service
Rooms are small, but functional, ours had a nice sea view from our small balcony. Staff are mostly friendly and service is good. Hotel is clean and well kept, nice swimming pool which was never that busy.
Stayed 14 nights in Jun 2023

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Hotel was good and well located.
Stayed 2 nights in Jul 2023

8/10 Good

Martha

Travelled with group
Liked: Staff & service, property conditions & facilities
This hotel is conveniently located to the airport and a very short walk to the beach! The rooms are small and efficient but nothing special. The pool area is okay. Overall, it’s good quality for the price.
Stayed 2 nights in Jun 2023

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at the Portofino, this time at the end of our week in Mallorca. We had a comfortable room with a sea view, aircon and powerful shower. There was also a small fridge which was really useful. Check-in was straightforward and our room was ready early. The pool is lovely, with plenty of chairs, loungers and parasols and there is a bar serving food. The beach is a few minutes’ walk away. The rooftop bar is a bonus, with panoramic views and cocktails. The staff were so helpful and friendly, including arranging taxis, giving recommendations for restaurants and advice about buses. Checkout is a generous 12:00. Our flight wasn’t until later in the evening, so we stayed round the pool and were given the use of a single room to shower before we left for the airport. We couldn’t fault the hotel and would definitely stay here again if we had the opportunity. Thank you.
Stayed 1 night in Aug 2022

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a chance find on Expedia and we were very happy. Gorgeous swimming pool, lovely rooftop bar, comfortable lounge in reception while we waited for our taxi. The staff were so friendly and helpful and very welcoming. Our room had comfortable beds, good showers and welcome air conditioning. We didnt have breakfast, but it looked lovely. The beach was a couple of minutes away and we had paella at El Bungalow overlooking the sea, which was really good. Shops and restauants on the doorstep. All in all, a perfect stay for us.
Stayed 1 night in Jul 2022

8/10 Good

Simon

Liked: Staff & service, room comfort
Ciutat Jardi
Good location in a not so touristy area. Local beach is not so nice. Good bars and restaurants near by. Close to palma by bus or taxi. Need more power outlets in the rooms.
Stayed 4 nights in Jul 2022

10/10 Excellent

Lois

Stayed 1 night in May 2022

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the staff and the room was cozy.
Stayed 1 night in May 2022

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2022

8/10 Good

Saskia

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Lovely hotel in a great location
Stayed 8 nights in Oct 2021

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a short getaway
This was my second time at the UR Portofino hotel and I wouldn’t hesitate to come back again. Although the rooms are quite small, they are kept in good condition but could do with a bit of a modern upgrade. The hotel is in a fantastic location and the rooftop bar is a must as the views over Palma are amazing. A perfect hotel for a short stay with a lovely pool and beach only a short walk away. Would defonitely reccommend.
Stayed 2 nights in Aug 2021

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good choice for Palma Hotel
Lovely boutique hotel, service very good, pleasant all round & 1 minute from the sea. Rooms a bit small. Amazing restaurants near.
Stayed 2 nights in Jul 2020

10/10 Excellent

Matt, Madrid

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely views, great location, friendly staff. Furniture inside and the walls are not brand new but the bed is comfy and i had a very pleasant stay there.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a little gem of a hotel. It’s in a residential area, so very quiet. We’ve just come back from a 3 night stay. Breakfast was 10 Euros per person, which consisted of Buffett. It was so well presented & fresh every morning. Our hotel room was immaculate. The Cleaner cleaned our room every day. Pool is amazing with plenty of sun beds. Lots of local bars and restaurants in The vicinity. To catch a bus into Palma is really easy. Take the number 15. It’s 1.50 euros per person. Takes less than 10 minutes. Buses run frequently. This hotel is a little oasis and would highly recommend.
Stayed 3 nights in Feb 2020