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Mercure Townsville

3.5 star property
Family-friendly Townsville hotel in Currajong with free parking

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Photo gallery for Mercure Townsville

Outdoor pool, pool umbrellas, pool loungers
Deluxe Bungalow, 2 Bedrooms
Deluxe Room, 1 King Bed | View from room
Poolside bar
Indoor wedding
Reviews
8.6

Excellent

Popular amenities

  • Restaurant
  • Pool
  • Breakfast available
    Breakfast availableBreakfast available
  • Bar
    BarBar
  • Parking included
    Parking includedParking included
  • Housekeeping
    HousekeepingHousekeeping

Check-in time

2:00 PM

Check-out time

11:00 AM

Explore the area

Map
166 Woolcock Street, Currajong, QLD, 4812
  • Popular LocationCastle Hill3 min drive
  • Popular LocationQueensland Country Bank Stadium6 min drive
  • Popular LocationMagnetic Island Ferry Terminal6 min drive
  • AirportTownsville, QLD (TSV)8 min drive

Room options

View all photos for Deluxe Bungalow, 2 Bedrooms

Deluxe Bungalow, 2 Bedrooms

Deluxe Bungalow, 2 Bedrooms

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Premium bedding
  • 50 sq m
  • Lake view
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

Highlights

Furnished patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Flat-screen TV
Premium bedding
Blackout curtains
  • 24 sq m
  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
  • 24 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 15 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Premium bedding
Blackout curtains
Eco-friendly toiletries
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hotel Grand Chancellor Townsville
Pool
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (975)
The price is AU$210
for 1 night
includes taxes & fees
11 July - 12 July
Hotel Grand Chancellor Townsville

About the area

Townsville

A family-friendly stay in Townsville awaits you at Mercure Townsville. You'll be within a 20-minute walk of Townsville Museum and Historical Society and 2.2 km (1.4 mi) from Castle Hill. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Celsius Restaurant, is open for breakfast, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy access to 2 outdoor tennis courts along with a kids' swimming pool and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a conference centre and a 24-hour business centre. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also the convenience of free RV/bus/truck parking. .Attractions within a 10-minute drive of this Currajong hotel include Queensland Country Bank Stadium and Magnetic Island Ferry Terminal.

What's nearby

  • Castle Hill - 3 min drive
  • Mater Hospital Pimlico - 4 min drive
  • Queensland Country Bank Stadium - 6 min drive
  • The Strand Beach - 6 min drive
  • Magnetic Island Ferry Terminal - 6 min drive

Getting around

  • Townsville Station - 9 min drive
  • Townsville, QLD (TSV) - 9 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Billy Beau's on French - ‬2 min drive
  • ‪Otto's Fresh Food Market - ‬2 min drive
  • ‪KFC - ‬12 min walk
  • ‪West End Hotel - ‬3 min drive

About this property

Mercure Townsville

Family-friendly Townsville hotel in Currajong with free parking
Mercure Townsville offers its guests a kids' pool, outdoor tennis courts, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 7319 square feet (680 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Mercure Townsville. Self parking is free.

This Townsville hotel is smoke free.

  • 174 guestrooms or units
  • 2 levels
  • Conference rooms
  • 7319 sq ft of conference space
  • 680 sq. m of conference space
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Mercure Townsville offers 174 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 29 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Celsius Restaurant

Things to do

  • 2 outdoor tennis courts
  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (7,319 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • No lift
  • Roll-in shower (76 centimetre wide)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 29 per person
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Hotel Townsville
Mercure Townsville
Townsville Mercure
Accor Hotel Townsville
Mercure Townsville Hotel Townsville
Mercure Townsville Hotel
Mercure Townsville Hotel
Mercure Townsville Currajong
Mercure Townsville Hotel Currajong

Frequently asked questions

What is the cancellation policy at Mercure Townsville?

Mercure Townsville offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Townsville?

As of 27 June 2024, prices found for a 1-night stay for 2 adults at Mercure Townsville on 28 July 2024 start from AU$152.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Townsville?

Yep, Mercure Townsville has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Mercure Townsville?

The closest beach to Mercure Townsville is The Strand Beach (4 km).

Does Mercure Townsville have a pool?

Yep, and guests love it! Mercure Townsville has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes Mercure Townsville a romantic place to stay?

Al fresco dining and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Mercure Townsville.

Is Mercure Townsville family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Mercure Townsville is a hit with families.

Does Mercure Townsville serve breakfast?

You bet, buffet brekkie is offered on weekdays between 6:00 AM and 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Mercure Townsville?

No, Mercure Townsville does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Townsville?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Mercure Townsville?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Mercure Townsville?

No, only service animals are allowed.

Mercure Townsville Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 456 out of 1000 reviews" "
Rating 8 - Good. 359 out of 1000 reviews" "
Rating 6 - Okay. 129 out of 1000 reviews" "
Rating 4 - Poor. 45 out of 1000 reviews" "
Rating 2 - Terrible. 11 out of 1000 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mercure Townsville is a lovely family-friendly hotel. We were upgraded to a larger room, which was extremely comfortable and great for our short stay. The room was quiet and provided all amenities; tea, coffee and toiletries. The room was clean and beds comfotable. My daughter and I enjoyed dinner at the Celsius restaurant. Food was fresh and quick to order. Staff were friendly providing great customer service. We also enjoyed the breakfast buffet which had a wide variety of cold and hot dishes to choose from. Parking was ample and safe. A close drive into Townsville to see the sights, only about 5-10 minutes. I recommend The Mercure Townsville as a great family friendly hotel.
Stayed 1 night in Jun 2024

8/10 Good

Laurie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was good, good, comfy room, both Ash in the restaurant & Jimmy at Reception are an asset to this place, both very friendly & accommodating, only problem was that we were put in a room that had an adjoining door & there was a young family in it & the baby woke up screaming in the middle of the night both nights & they took a long time to settle the child, i will be making sure that when i book this again to make sure that i am not in an adjoining room.
Stayed 2 nights in Jun 2024

6/10 Okay

Holly

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hot water wasnt very hot on lower pressure but when on higher pressure it started flooding the bathroom. Food was hit and miss room service I ordered was excellent yet the wedding I attended the food was cold very dry and not enjoyable. The hanging space wasn't long enough for a suit that had been dry-cleaned. The bed was comfortable and other facilities was perfect for our 2 night stay. I wouldn't recommend it for a wedding venue but a good option for business people or those travelling l.
Stayed 2 nights in Jun 2024

6/10 Okay

Hayley

Stayed 1 night in May 2024

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spread out, room good . Could be cleaner, old carpet. Pathways to rooms grubby.
Stayed 1 night in May 2024

10/10 Excellent

Kingsly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Safe quiet excellent service and super friendly staff Grounds, pool and restaurant all presented in immaculate condition
Stayed 2 nights in Apr 2024

8/10 Good

Mark, Cumbalum

Liked: Cleanliness, amenities
Well laid out
Stayed 1 night in Mar 2024

10/10 Excellent

Suzy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Castletown. Bungalows were perfect!
Stayed 1 night in Mar 2024

6/10 Okay

Sharon

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The property was quite dated and for the price I was disappointed with the room. A lot of rust and damage from humidity, it just looked tired and had water stains down the walls. As we were on the second floor the verandah looked very worn in some areas. The milk provided in the room was off(curdled). The TV had big white dots on the screen.The outside surrounds and pool were lovely. The staff across the whole facility provided a great service, they were all courteous, helpful and very friendly.. The meals were very nice, though the bar prices a little steep.I had tossed up staying two nights but so glad I did not.
Stayed 1 night in Mar 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i loved it here -the staff were sensational I had some trouble downtown and Deb the night receptionist went above and beyond to help me -thank you all
Stayed 1 night in Mar 2024

8/10 Good

Loxton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing fancy but very comfy and affordable. My standard airport hotel stop.
Stayed 1 night in Mar 2024

4/10 Poor

Elke

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very aged and tired rooms. For the cost I was expecting 5 star and it was very more a 3 star.
Stayed 2 nights in Mar 2024

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool,dining and staff were excellent, some of the lawns and gardens needed attention
Stayed 1 night in Mar 2024

10/10 Excellent

Kingsly

Business traveller
Liked: Cleanliness, staff & service
Excellent gardens, quiet and friendly staff
Stayed 1 night in Feb 2024

8/10 Good

Andrina

Travelled with family, Business traveller
Liked: Staff & service, amenities
The staff here tried very hard to provide quality service. The bar/restaurant was pretty good and the pool looked nice. The place was a bit run down though, and the noise from adjacent rooms was a bit much. I probably would not stay here again, but it would probably suit some people well.
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service
Fantastic Customer service!
Stayed 1 night in Jan 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was quick and friendly. My room was clean and perfect for what I needed, Buffet breakfast was fantastic. Nice and close to shops.
Stayed 3 nights in Dec 2023

10/10 Excellent

sarita

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, safe and convenient.
Stayed 2 nights in Dec 2023

6/10 Okay

Madonna

Travelled with group
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. Would stay there again
Stayed 2 nights in Dec 2023

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Mark

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Motel-like experience
Had more of a motel feel than what I expect from a Mercure. Hard to find the entrance but staff were very nice there. The restaurant was fairly so-so. However they had two parties that night we were there with doofdoof music audible in our room despite being far away from it. Not awful but not that great either
Stayed 1 night in Dec 2023

2/10 Terrible

Verity

Business traveller, Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Air con didn’t work, no gym facilities (which was an essential criteria when booking), and nobody interested in doing anything about it. Wish we’d checked in earlier so we had time to find an alternative.
Stayed 1 night in Nov 2023

4/10 Poor

Christina

Travelled with group
Disliked: Cleanliness
We were very disappointed with our room, ants everywhere, deep bath was unsafe to step in to for shower, no bedside table for second bed nor lights above bed, air conditioning was inadequate, parking meant we had to lug our own luggage across entire facility. Overall very disappointing
Stayed 1 night in Nov 2023