Hotel Santiago de Compostella Suites

3.5 star property
Suburban hotel with full-service spa and free breakfast
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel Santiago de Compostella Suites

View from room
Exterior detail
Free daily continental breakfast
Check-in/check-out kiosk
Suite | Bathroom

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included
  • Breakfast included
    Breakfast included

Explore the area

Map
Avenida de las Américas 29-147, Cuenca
    Mall del Rio
    5 min drive
    University of Cuenca's Orchid Garden
    6 min drive
    San Sebastian Plaza
    7 min drive
    Cuenca (CUE-Mariscal Lamar)
    27 min drive

Room options

Quadruple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • 96 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • 64 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Queen Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Cuenca

At Hotel Santiago de Compostella Suites you'll be 2.9 km (1.8 mi) from Galeria FVega and 3.2 km (2 mi) from Mall del Rio. Highlights at this hotel include a full-service spa, a restaurant and free continental breakfast. .A day of pampering can include massages, facials and body treatments along with access to the sauna and hot tub. At the hotel's own lounge bar, you can stop for a drink. Meeting rooms and a business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning free breakfast is served. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 3.5-property class Cuenca hotel, you'll be 3.4 km (2.1 mi) from Museum of Metals and 3.4 km (2.1 mi) from University of Cuenca's Orchid Garden.

What's nearby

  • Mall del Rio - 5 min drive
  • Alejandro Serrano Aguilar Stadium - 6 min drive
  • Río Tomebamba & Calle Larga - 8 min drive
  • New Cathedral of Cuenca - 9 min drive
  • Calderon Park - 9 min drive

Getting around

  • Yanuncay Tram Station - 4 min walk
  • Luis Cordero (Hermano Miguel) Station - 17 min drive
  • Cuenca (CUE-Mariscal Lamar) - 27 min drive

Restaurants

  • ‪Anubis Restaurant - ‬3 min drive
  • ‪Marabu Picanteria - ‬14 min walk
  • ‪Cristo del Consuelo - ‬4 min drive
  • ‪Chuzos El Trebol - ‬3 min drive
  • ‪Restaurante El Campo - ‬4 min drive

About this property

Hotel Santiago de Compostella Suites

Suburban hotel with full-service spa and free breakfast
Hotel Santiago de Compostella Suites offers its guests a full-service spa and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Santiago de Compostella Suites. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Beaux Arts Cuenca hotel.

  • 25 guestrooms or units
  • 3 levels
  • 2 buildings
  • Conference rooms
  • Built in 2016
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Santiago de Compostella Suites offers 25 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Rua Restaurant

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Laundry facilities
  • Living room
  • Refrigerator on request
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat

More

  • 2 buildings
  • 3 floors
  • Beaux Arts architecture
  • Built in 2016
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet (varies based on length of stay)
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10 per room (one way)
  • Pet fee: USD 15 per pet (varies based on length of stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Santiago Compostella Hotel Cuenca
Santiago Compostella Cuenca
Santiago de Compostella
Santiago De Compostella Suites
Hotel Santiago de Compostella Suites Hotel
Hotel Santiago de Compostella Suites Cuenca
Hotel Santiago de Compostella Suites Hotel Cuenca

Frequently asked questions

What is the cancellation policy at Hotel Santiago de Compostella Suites?

Hotel Santiago de Compostella Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Santiago de Compostella Suites?

As of 21 Sept 2024, prices found for a 1-night stay for 2 adults at Hotel Santiago de Compostella Suites on 28 Sept 2024 start from AU$73.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Santiago de Compostella Suites?

Yep, Hotel Santiago de Compostella Suites has a free self car park.

Is there a spa on site at Hotel Santiago de Compostella Suites?

Yep, there is an onsite spa at Hotel Santiago de Compostella Suites. It has a hot tub and a sauna. You'll enjoy heaps of services like facials and body treatments.

Does Hotel Santiago de Compostella Suites serve breakfast?

Sure does, complimentary continental brekkie is on offer daily between 7:30 AM and 10 AM.

Is there a free airport shuttle available at Hotel Santiago de Compostella Suites?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Santiago de Compostella Suites?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Santiago de Compostella Suites?

Check-in begins at 2 PM. Check-out time is noon.

Hotel Santiago de Compostella Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 18 out of 44 reviews" "
Rating 8 - Good. 13 out of 44 reviews" "
Rating 6 - Okay. 4 out of 44 reviews" "
Rating 4 - Poor. 6 out of 44 reviews" "
Rating 2 - Terrible. 3 out of 44 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Zdzislaw

Travelled with partner
Liked: Cleanliness
There was no hot water in the room and noisy at night because very busy street next to the hotel.Room was clean and service ok.Restaurant next to the hotel not very good.Good thing supermarket was almost across the street from the hotel.
Stayed 5 nights in Feb 2023

8/10 Good

Ruben

Stayed 2 nights in Aug 2022

8/10 Good

ivonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2022

10/10 Excellent

Jazmin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

6/10 Okay

Juan

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Staff walking on noisy floor all night long.
Stayed 1 night in Feb 2022

2/10 Terrible

Verified traveller

Travelled with family, Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in disrepair and falling apart. Mole on the walls, electricity cables hanging out, furniture was damaged, garbage outside looked like it had been there for days, exercise room was flooded, wood room flooring warped and missing. Restaurant on property closed and tables and chairs out in the hallway. Expedia should remove this property from its listings.
Stayed 8 nights in Jan 2020

2/10 Terrible

Gregory

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel. The room is completely dirty and moisture with no air conditioning or heat. No elevator, Dirty blankets and bathrooms. Food has no taste, had to reserved another room from a different hotel; despite that, the hotel manager refuse to give my money back for the no day stay in the dirty hotel.
Stayed 6 nights in Nov 2019

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service
Location is great. No heather. The weather was cold (low 50’s).
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Amenities
Staff did not speak english. Far away from old town. Breakfast was not very good. Clean and quiet. Staff was very accomodating.
Stayed 2 nights in Dec 2018

10/10 Excellent

Javier

The staff was really nice since the first day we arrived, great place to stay
Stayed 2 nights in Nov 2018

8/10 Good

TripCuenca, California

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was nice the room was big and clean. I went with my friend she was coming from California she loves cuenca it was her first time . The only thing that was not too good. When we took breakfast it was a couple kind of breads and we asked what kind is each bread and the person who was helping he took with his hands each bread. No gloves and he was cleaning the tables just few minutes before. That surprise my friend and me too. After that everything was good nice and new hotel
Stayed 1 night in Nov 2018

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value hotel!
Great staff overall. $2 taxi ride to downtown. A home away from home!
Stayed 2 nights in Oct 2018

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible stay!
The hotel was amazing! Just a beautiful stay. I stayed with my fiancé in the delux suite and it was so worth it! Jacuzzi was incredible! Service was excellent. Didn't really like the breakfast offered but everyone's option is different on that! Overall 5 star stay in Cuenca Ecuador
Stayed 1 night in Jun 2017

10/10 Excellent

Fabian, Quito - Ecuador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean and good neiborhood
Nice to rest, good location out of downtown but very near

10/10 Excellent

Juan Carlos

Stayed 1 night in Oct 2023

4/10 Poor

Jorge

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Ubicación buena, pero junto a una avenida transitada por cuanto se escuchan bocinas. Falta de mantenimiento en las instalaciones, una cajonera se fue al piso, la colcha vieja.
Stayed 1 night in Sep 2023

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

elizabeth

Stayed 1 night in Nov 2022

10/10 Excellent

Marcos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su tranquilidad
Stayed 1 night in Jun 2022

10/10 Excellent

Marcos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su tranquilidad
Stayed 1 night in Jun 2022

10/10 Excellent

Dome

Stayed 1 night in Feb 2022

4/10 Poor

roberto

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
no amerita la relación precio/calidad
La verdad no es un buen hotel. La relación precio/calidad no amerita. Las camas pequeñas almohadas incómodas. La señal WIFI NUNCA valió. El hotel tiene 3 pisos y no hay ascensor siendo Cuenca una ciudad de altura, no es amigable para personas mayores o con discapacidad. El desayuno más que básico. Le pongo 4/10 al hotel. No volvería.
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Sebastian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena experiencia
Stayed 1 night in Feb 2020

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
COMO SIEMPRE, MUY COMODO Y LIMPIO...
Stayed 1 night in Nov 2019