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Hotel Canarios

4.0 star property
Family-friendly hotel with 2 outdoor pools and full-service spa

Photo gallery for Hotel Canarios

2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers
Master Suite Deluxe, Pool view
Master Suite, Balcony, Garden View
Master Suite, Balcony, Garden View | Garden view
Master Suite, Balcony, Garden View

Reviews

4.4 out of 10

Popular amenities

  • Bar
  • Parking available
  • All-inclusive
  • Pool
  • Spa
  • Breakfast available

Explore the area

Map
Avenida Morelos 369 Colonia Centro, Cuernavaca, MOR, 62000
  • Borda Gardens
    ‪12 min walk‬
  • Cuernavaca Cathedral
    ‪14 min walk‬
  • Galerias Cuernavaca Mall
    ‪8 min drive‬

Room options

View all photos for Master Suite, Balcony, Garden View

Master Suite, Balcony, Garden View

Master Suite, Balcony, Garden View

Highlights

Furnished balcony
Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Junior Suite Double

Luxury Junior Suite Double

Luxury Junior Suite Double

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Pillow-top bed
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Master Suite Deluxe, Pool view

Master Suite Deluxe, Pool view

Master Suite Deluxe, Pool view

Highlights

Deck/patio
Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Junior Suite

Luxury Junior Suite

Luxury Junior Suite

Highlights

Garden
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Ceiling fan
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite Double Deluxe

Master Suite Double Deluxe

Master Suite Double Deluxe

Highlights

Deck/patio
Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LED TV
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Suite Junior

Premium bedding, pillow-top beds, individually decorated

Double Suite Junior

  • Sleeps 4
  • 2 Queen Beds

View all photos for Single Suite Junior

Premium bedding, pillow-top beds, individually decorated

Single Suite Junior

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Master

Premium bedding, pillow-top beds, individually decorated

Double Room Master

  • Sleeps 4
  • 2 Queen Beds

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About the area

Cuernavaca

A family-friendly stay in the heart of Cuernavaca awaits you at Hotel Canarios. Within just a 15-minute stroll, you'll find Borda Gardens and Jardín Juárez. Highlights at this hotel include 2 outdoor swimming pools, a full-service spa and free valet parking. .A pampering day can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the free kids' club, kids' swimming pool and pool loungers. 1076 square feet (100 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Continental breakfast is available daily between 8:00 AM and noon. There's also self parking, along with the convenience of an airport shuttle. .Sights within a 20-minute walk of this 4-property class Carolina hotel include Cuernavaca Cathedral and Robert Brady Museum.

What's nearby

  • Borda Gardens - 12 min walk - 1.1 km
  • Cuernavaca Cathedral - 14 min walk - 1.2 km
  • Robert Brady Museum - 17 min walk - 1.5 km
  • Teopanzolco Archaeological Zone - 4 min drive - 3.7 km
  • Galerias Cuernavaca Mall - 8 min drive - 8.5 km

Getting around

  • Benito Juarez International Airport (MEX) - 93 min drive

Restaurants

  • ‪Pozolería Lupita - ‬10 min walk
  • ‪Tacos del Calvario - ‬2 min walk
  • ‪Las Pollas - ‬2 min walk
  • ‪Bar Lido - ‬7 min walk
  • ‪La Casona de Morelos - ‬6 min walk

About this property

Hotel Canarios

Family-friendly hotel with 2 outdoor pools and full-service spa
Some rates at Hotel Canarios are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Canarios offers its guests 2 outdoor swimming pools and a children's pool. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 1076 square feet (100 square metres) and includes a conference centre. A rooftop terrace, spa services, and a complimentary children's club are also featured at the family-friendly Hotel Canarios. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Free valet parking is available.

This 4-star Cuernavaca hotel is smoke free.

  • 41 guestrooms or units
  • 2 levels
  • Conference rooms
  • 1076 sq ft of conference space
  • 100 sq. m of conference space
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Hotel Canarios offers 41 air-conditioned accommodations, which are accessible via exterior corridors, and features complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Cuernavaca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a ceiling fan and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free uncovered valet parking on site
  • Uncovered parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to noon for a fee: MXN 100 to 180 for adults and MXN 100 to 180 for children
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Algaro

Things to do

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor pool (guest access)

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (1,076 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Doorbell and phone notification
  • Grab bar in bathtub
  • Grab bar near toilet
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 1 PM; check-in end time: 3 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Canarios

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 100 to 180 for adults and MXN 100 to 180 for children
  • Airport shuttle fee: MXN 1300 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 1300 (up to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Canarios Cuernavaca
Canarios Cuernavaca
Hotel Canarios Hotel
Hotel Canarios Cuernavaca
Hotel Canarios Hotel Cuernavaca

Frequently asked questions

What is the cancellation policy at Hotel Canarios?

Hotel Canarios offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Canarios?

Yep, Hotel Canarios has free valet parking. An uncovered self car park is also available, for a fee.

Is there a spa on site at Hotel Canarios?

Yep, there is an onsite spa at Hotel Canarios. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Hotel Canarios have a pool?

Hotel Canarios has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 9:00 AM to 9:00 PM.

What makes Hotel Canarios a romantic place to stay?

Couples spa treatments and romance packages, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Hotel Canarios.

Is Hotel Canarios family-friendly?

You bet! With amenities such as a free children's club, a children's pool and supervised childcare, it's no surprise that Hotel Canarios is a hit with families.

Does Hotel Canarios serve breakfast?

Yeah, continental breakfast is served daily between 8:00 AM and noon.

Is there a free airport shuttle available at Hotel Canarios?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hotel Canarios?

Check-in begins at 1 PM. Check-out time is 1 PM.

Are pets allowed at Hotel Canarios?

No, pets and service animals are not allowed.

Hotel Canarios Reviews

Reviews

4.4
Rating 10 - Excellent. 2 out of 15 reviews
Rating 8 - Good. 3 out of 15 reviews
Rating 6 - Okay. 0 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 10 out of 15 reviews

5.4/10

Cleanliness

5.4/10

Staff & service

4.0/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Emma Lourdes

Stayed 2 nights in Sep 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not recommend
Do not book here. Management horrible. Horrible experience . They didn't have our reservations and put us in a room to only kick us out.
Stayed 3 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hosts. 15 minutes from the Zocolo. 5 from Las Mananitas restaurant, great for dinner and afternoon tea.

2/10 Terrible

Lorena

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpieza terrible no lo vale

2/10 Terrible

Mauricio

Stayed 2 nights in Sep 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Nov 2020

2/10 Terrible

Juan Antonio

Liked: Staff & service
Stayed 1 night in Sep 2020

2/10 Terrible

Silvia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Venta de reservaciones
Mal, tuvimos que dormir en la calle, porque no había hoteles disponibles, más bien nos quedamos en la calle, porque dormir era imposible, por el miedo a que nos asaltaran debido a la peligrosidad de la Cuernavaca y de muchas ciudades en el país. La receopcionista de hotel canarios nos informó que no tenían convenio con hoteles.com desde hace un año y que no había reservaciones, no obstante que se pagaron con la tarjeta de crédito.

2/10 Terrible

Carlos, CDMX

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy mal el servicio
Tenía una reservación para el sábado 25 de Marzo, al llegar al hotel nos dan la desagradable noticia de que no podían hacer válida la reservación por no trabajar con Expedia!! Tuvimos que ser reubicados, lo cual nos hizo perder un tiempo valioso en traslados. Además de que la experiencia fue totalmente desagradable.

8/10 Good

Julieta, Guadalajara Jal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fin de semana en Cuernavaca
Hotel agradable, personal muy atento, instalaciones limpias

2/10 Terrible

Nefthali Israel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO TRABAJAN CON USTEDES
Les agradezco sarcar este hotel de su lista porque no trabaja con ustedes. Reservamos 3 habitaciones, llegamos y nos dijeron que no había ninguna reserva porque NO trabajan con ustedes. Lo peor es que estaba llena toda la ciudad y no encontramos ningún hotel disponible. Pésima experiencia

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel hermoso y con gran servicio
Un hotel con buenos servicios, la pileta tiene la climatización justa, variedad de pileta con gran ambientación en el parque, buen restaurante, buena disposición del personal. La zona no es tan bonita pero no es lejos del centro, mejor ir en taxi.

2/10 Terrible

Virginia , CDMX

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel no reconoció mi reservación
El hotel no reconoció la confirmación que tenía por parte de Expedía. el Personal no fue nada empatico no amigable! No inventaron de ayudar hasta que se les pidió la ayuda. Propusieron una habitación con una dudosa cuota y el gerente Edgar de lo más despreocupado y sin ganas de ayudar. NO RECOMIENDO para nada el lugar sus políticas muy extrañas Las últimas tres calificaciones las puse terrible porque no pude dejarlas en blanco pero ni a eso tuve oportunidad

8/10 Good

Leonardo

Liked: Cleanliness, property conditions & facilities, room comfort
Valor por tu dinero
Es un Hotel pequeño, muy digno, sencillo, con lo necesario para relajarse.

8/10 Good

Graciela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort