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Malai Manso Yacht Convention & Spa

3.5 star property
Family-friendly fun at the beach, with outdoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Malai Manso Yacht Convention & Spa

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Luxury Suite | View from room
2 bars/lounges, poolside bar
View from property
View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking available
  • Spa
  • All-inclusive
  • Bar
  • On private beach
  • Pool

Explore the area

Map
Rod. MT 351, Km. 67, Lago do Manso, Chapada dos Guimarães, MT, 78195-000
  • Manso Marina
    5 min walk
  • Morro do Chapeu
  • Manso Dam
    16 min drive
  • Marina do Altayr
    43 min drive

Room options

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed - twin
  • 93 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Single Beds

View all photos for Family Bungalow

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Bungalow

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed - twin
  • 92 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Single Beds

View all photos for House (Boutique)

House (Boutique)

House (Boutique)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed - twin
  • 146 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Single Beds

View all photos for Superior Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Suite

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed - twin
  • 46 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Bungalow

Hypo-allergenic bedding, minibar, in-room safe, desk

Bungalow

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Sofa bed - twin
  • 72 sq m
  • Lake view
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

About the area

Chapada dos Guimarães

An all-inclusive stay in Chapada dos Guimarães awaits you at Malai Manso Yacht Convention & Spa. You'll be 0.4 km (0.3 mi) from Manso Marina and 17 km (10.6 mi) from Manso Dam. Highlights at this beachfront property include 3 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include massages and body scrubs along with reflexology and mani/pedis. The restaurant, Food Court, is open for breakfast, lunch and dinner. The property's own poolside bar is a nice place to enjoy a drink. Spend the day at the private beach where you'll find umbrellas, and enjoy the on-site indoor swimming pool and outdoor swimming pool. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Other amenities include a marina, a nightclub and free Wi-Fi in public areas. Each morning free buffet breakfast is offered between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .In the area of this 3.5-property class Chapada dos Guimarães property, you'll find Morro do Chapeu.

What's nearby

  • Manso Marina - 5 min walk
  • Manso Dam - 16 min drive
  • Enchanted Aquarium - 60 min drive
  • Floating Valley of Waters - 76 min drive
  • Chapada dos Guimarães National Park - 86 min drive

Restaurants

  • ‪Bar Farol - ‬9 min walk
  • ‪Marina do Altayr - ‬43 min drive
  • ‪Lobby Bar - ‬1 min walk
  • ‪Bar Caju - ‬1 min walk
  • ‪Restaurante Trapiche Xaraés - ‬37 min drive

About this property

Malai Manso Yacht Convention & Spa

Family-friendly fun at the beach, with outdoor pool
Malai Manso Yacht Convention & Spa is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Malai Manso Yacht Convention & Spa such as a marina and a complimentary children's club.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers an outdoor pool, a children's pool and outdoor tennis courts. Free self parking is available.

This 3.5-star Chapada dos Guimarães property is smoke free.

  • 1 building
  • 252 guestrooms or units
  • 4 levels
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 2016
  • Buffet breakfast (free)
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Lift
  • No smoking on site
  • Bar by the pool
Malai Manso Yacht Convention & Spa offers 252 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. This accommodation is furnished with twin sofa beds. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Chapada dos Guimarães property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including reflexology.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 1:00 PM to 4:00 PM at scheduled times and on request
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bar Farol
  • Food Court
  • Vila Malai

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in all-inclusive rate plans receive meals at the food court only. Access to Hamburgueria, Pizzaria, and Pastry Shop is not included in the all-inclusive rate.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Malai Manso Yacht Convention & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: BRL 350 per person (one-way)
  • Airport shuttle fee per child: BRL 350 (one-way), (up to 17 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Malai Manso Resort Iate Convention All Inclusive
Malai Manso Iate Convention All Inclusive Chapada dos Guimaraes
Malai Manso Iate Convention All Inclusive
Malai Manso Iate Convention Chapada dos Guimaraes
Hotel Malai Manso Resort Iate Convention & Spa
Malai Manso Resort Iate Convention & Spa Chapada dos Guimaraes
Malai Manso Resort Iate Convention Spa All Inclusive
Malai Manso Resort Iate Convention Chapada dos Guimaraes
Malai Manso Resort Iate Convention
Malai Manso Iate Convention
Malai Manso Iate Convention &

Frequently asked questions

Is parking available at Malai Manso Yacht Convention & Spa?

Yep, Malai Manso Yacht Convention & Spa has a free self car park.

Is there a spa on site at Malai Manso Yacht Convention & Spa?

Yep, there is an onsite spa at Malai Manso Yacht Convention & Spa. You'll enjoy heaps of services like body scrubs, facials and body treatments.

Does Malai Manso Yacht Convention & Spa have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

Does Malai Manso Yacht Convention & Spa have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Malai Manso Yacht Convention & Spa?

Malai Manso Yacht Convention & Spa features a private beach, a full-service spa and a nightclub.

What makes Malai Manso Yacht Convention & Spa a romantic place to stay?

Poolside dining and a private beach, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Malai Manso Yacht Convention & Spa.

Is Malai Manso Yacht Convention & Spa family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Malai Manso Yacht Convention & Spa is a hit with families.

Does Malai Manso Yacht Convention & Spa serve breakfast?

Yeah, free buffet breakfast is served daily between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Malai Manso Yacht Convention & Spa?

No, but there's an airport shuttle that runs from 1:00 PM - 4:00 PM on request for a fee.

Is there a bar or restaurant at Malai Manso Yacht Convention & Spa?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Malai Manso Yacht Convention & Spa?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Malai Manso Yacht Convention & Spa?

No, pets and service animals are not allowed.

Malai Manso Yacht Convention & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 85 out of 153 reviews" "
Rating 8 - Good. 45 out of 153 reviews" "
Rating 6 - Okay. 20 out of 153 reviews" "
Rating 4 - Poor. 1 out of 153 reviews" "
Rating 2 - Terrible. 2 out of 153 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Beatriz

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
A lot of black mold in the main hotel. There was water coming in through all the ceilings. We stayed in the bungalow & lucky the smell of mold wasn’t as bad but you could see the mold on the ceilings. The pool is great, beautiful & good was also good. Just the smell of mold had us wanting to leave
Stayed 2 nights in Apr 2024

10/10 Excellent

Silvio, Tamarac

Stayed 2 nights in Jan 2023

8/10 Good

ELIZABETE, SACRAMENTO

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is the best option in the area but don’t expect the same service you get elsewhere for the same price.
Stayed 3 nights in Jan 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nossa experiência foi maravilhosa, lugar incrível, atendimento excelente! Barman Taua muito eficiente, tio cuqui muito simpatico ! Adoramos.
Stayed 2 nights in Sep 2024

6/10 Okay

Bárbara

Travelled with family
Liked: Amenities, property conditions & facilities
Experiência ficou aquém das expectativas. Check-in com fila por poucos atendentes, quartos limpos mas corredores de acesso aos apartamentos muito sujos inclusive com barata morta. Esperava mais opções nas refeições, mas a comida era boa. Sobremesas nem tanto, a maioria tinha aquele sabor sonso. Petiscos da piscina nao eram repostos a contento, no domingo que estava com ocupação maior, fomos nos servir e não tinha. Fizeram uma cobrança indevida de consumo, tive que reclamar e estornaram. Pastelaria, hamburgueria e pizzaria só funcionam após às 19h. No folder que entregam na chegada está escrito que o almoço é servido a partir das 11h, no domingo foi cumprido mas na segunda foram servir era 12h20min. Piscinas e estruturas de lazer muito boas! Boa estrutura e entretenimento para crianças. Quartos espaçosos e cama boa.
Stayed 2 nights in Sep 2024

6/10 Okay

Inayara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O que precisa melhorar, e mto, são as refeições e bebidas oferecidas. Achei tudo uma verdadeira enrolação. Os petiscos, que ficam a vontade para consumo durante o dia, são gordurosos, e sugiro variar durante o dia, ou altenar opões entre os dias. As bebidas, para quem se hospedar por mais de um dia, enjoa logo na primeira diária. Tudo sem apresentação, apesar de mto zelo no manuseio dos alimentos. Todos os funcionários são excelentes e mto educados. Pelo valor cobrado, creio que dá para oferecer mto mais variedades e qualidade no serviço all inclusive. O bangalô 1501, é preciso lubrificar as dobradiças das portas internas, pois são mto barulhentas. O som da área comum, ou seja, das piscinas, estava mto alto e tbm de péssima qualidade. Já que é para ligá-lo, sugiro amenizar o volume das caixas de som, a fim de tornar o ambiente mais agradável para quem quer descansar e conversar tbm.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Um dos piores resorts que já fiquei
Me decepcionei com o local, as piscinas extremamente geladas, a piscina infantil era impossível ficar mais de 10minutos com criança, água muito gelada. A piscina que era aquecida e coberta, horrível e sempre suja. Tem muita recreação para as crianças com monitores, mais para bebê como o meu de 1 ano, não tinha como usar a piscina por conta da água fria, não tem uma brinquedoteca bacana, tem um quartinho com uma piscina de bolinha e um escorrega somente para o tamanho do resort achei horrível. Faltou uma brinquedoteca grande para recreação de crianças menores. A comida foi decepcionante, a janta era o resto do almoço, as mesmas coisas, pouca variedade, carne de chapa horrível, na opção de massas funcionários despreparados queimavam e desconheciam os ingredientes por não serem brasileiros. Garçom sem educação retirava o prato da mesa mesmo a gente comendo, levantei da mesa por duas vezes para ir pegar comida deixei a bolsa e o celular ao lado do prato para sinalizar que tinha gente e mesmo assim retiram meu prato por duas vezes com comida nele. Os petiscos sempre frios e a mesma coisa todo dia, linguiça, batata frita e peixe. Era isso que tinha para comer durante o dia. Próximo a piscina onde deveria ter picolé e sorvete não tinha, pra conseguir um sorvete tinha que descer um morro e ir pegar e voltar para piscina totalmente sem conforto para o hóspede. O Buffet infantil nunca estava servido no horário que diziam, consegui uma única vez alimentar meu filho nele.
Stayed 3 nights in Aug 2024

10/10 Excellent

Welson c

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Marco

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

mauricio

Stayed 4 nights in Jun 2024

8/10 Good

Leandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Piscina Gelada!
O resort é novo. Os bangalôs são longe das refeições, porém eles fornecem condução que chega com rapidez. O que não gostamos foi o fato da PISCINA PRINCIPAL SER GELADA. Não dá pra aproveitar tanto por isso. A piscina aquecida tem um pé direito baixo. Dá uma sensação de abafamento. O sistema ALL inclusive em termos de refeição/bebidas é 10.
Stayed 7 nights in Jun 2024

10/10 Excellent

Florisvaldo

Stayed 2 nights in Jun 2024

8/10 Good

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Malai Manso Resort Uma boa opção para descanso!
Resort bem agradável, beleza natural do lugar em conjunto com a arquitetura que fizeram deixa tudo muito bonito. Comidas e bebidas a vontade e variadas, somente uma ressalva para as comidas servidas fora do Buffet que poderiam ser mais variadas e horários mais extendidos.
Stayed 2 nights in Jun 2024

8/10 Good

Camila

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo atendimento, boa infraestrutura
O resort fica em um local muito privilegiado, com uma paisagem incrível. O bangalô é muito confortável. A pesar de um pouco distante da piscina e restaurantes, eles disponibilizam transporte interno, que chega super rápido. Toda equipe é muito atenciosa - desde a recepção, aos bartenders, garçons, motoristas e guardas da entrada. Os drinks são ótimos! O buffet (café da manhã, almoço e janta) tem uma grande variedade e a qualidade é ok. Um único ponto é que se você busca mais tranquilidade, a música/ atividades da piscina são bem altas ou outros hóspedes usam caixas de som (apesar de ter placas dizendo que é proibido)
Stayed 2 nights in May 2024

10/10 Excellent

Marcelo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

ADRIANO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

8/10 Good

DREICY L

Stayed 4 nights in Feb 2024

4/10 Poor

Graciela

Stayed 2 nights in Dec 2023

6/10 Okay

BRUNO

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Experiência Ruim
A minha experiência no Malai Manso Yatch foi PÉSSIMA!! Logo que chegamos, ficamos mais de 1hora aguardando nossas malas que não aparecia de jeito nenhum, até q eu resolvi “resgatá-las” no depósito de malas. No café da manhã, faltava tudo, desde talheres nas mesas até mesmo reposição de frutas e principalmente suco de laranja. O restaurante um calor terrível, tínhamos q ficar pedindo para ligarem o arcondicionado! Uma observação importante, os funcionários estavam dispostos a um bom atendimento, no entanto a demanda era SUPERIOR ao número de colaboradores Enfim, pra terminar, espero q essas críticas construtivas sirvam de alguma forma a acrescentar o crescimento do Malai Manso já q é uma estrutura belíssima num lugar paradisíaco Grato
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel é muito bom mas o check in é sempre um caos!! Fiquei quase 1 hora na fila e o atendente esqueceu de entregar os cartões de toalha e ainda errou na pulseira da minha filha!
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
bom
Segunda vez que estivemos no local, comida boa, otima estrutura e bem cuidado.. só o atendimento das meninas do checkin que são bem mal humoradas..
Stayed 2 nights in Oct 2023

10/10 Excellent

Ederson Dias

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ALL inclusive de verdade. Funcionários atenciosos. Variedade de alimentação.
Stayed 2 nights in Sep 2023

10/10 Excellent

THIAGO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima experiência.
Sem palavras, principalmente pela equipe de funcionários. A equipe de recreação é um show à parte.
Stayed 3 nights in Sep 2023

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023