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The Highland Hotel by Compass Hospitality

3.0 star property
Hotel in Strathpeffer with 24-hour front desk and restaurant
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for The Highland Hotel by Compass Hospitality

Front of property
Superior Twin Room
Lounge
Reception
Hair dryer, towels

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
Bay Highland Hotel, Strathpeffer, Scotland, IV14 9AN
  • Strathpeffer Pavilion
    4 min walk
  • Strathpeffer Pump Room
    10 min walk
  • Castle Leod
    3 min drive
  • Inverness (INV)
    32 min drive

Room options

View all photos for Family Room

Family Room

Family Room

Highlights

TV
Hairdryer
Private bathroom
Coffee/tea maker
Desk
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double Room

Double Room

Double Room

Highlights

TV
Hairdryer
Private bathroom
Coffee/tea maker
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room with Scenic View

Desk, iron/ironing board, bed sheets

Twin Room with Scenic View

Highlights

TV
Hairdryer
Private bathroom
Coffee/tea maker
Desk
Daily housekeeping
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

TV
Hairdryer
Private bathroom
Coffee/tea maker
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

TV
Hairdryer
Private bathroom
Coffee/tea maker
Desk
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room

Desk, iron/ironing board, bed sheets

Twin Room

Highlights

TV
Hairdryer
Private bathroom
Coffee/tea maker
Desk
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

Desk, iron/ironing board, bed sheets

Single Room

Highlights

TV
Hairdryer
Private bathroom
Coffee/tea maker
Desk
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room with Scenic View

Double Room with Scenic View

Double Room with Scenic View

Highlights

TV
Hairdryer
Private bathroom
Coffee/tea maker
Desk
Daily housekeeping
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

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The price is AU$87
for 1 night
includes taxes & fees
12 Oct - 13 Oct
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About the area

Strathpeffer

The Highland Hotel by Compass Hospitality places you steps from Upper Pump Room and within a short 5-minute stroll of Strathpeffer Pavilion. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Added amenities include a snack bar/deli, a garden and a ballroom. There's also the convenience of limited parking. .Sights within a 20-minute walk of this 3-property class Strathpeffer hotel include Strathpeffer Pump Room and Blackmuir Wood.

What's nearby

  • Strathpeffer Pavilion - 4 min walk
  • Strathpeffer Pump Room - 10 min walk
  • Highland Museum of Childhood - 3 min drive
  • Castle Leod - 3 min drive
  • Falls of Rogie - 5 min drive

Getting around

  • Dingwall Station - 8 min drive
  • Inverness (INV) - 32 min drive

Restaurants

  • ‪Cookies chinese - ‬8 min drive
  • ‪Glenord Distillery Visitor Centre - ‬10 min drive
  • ‪Conon Bridge Chip Shop - ‬13 min drive
  • ‪Strathpeffer Old Station - ‬10 min walk
  • ‪Tarvie Services - ‬8 min drive

About this property

The Highland Hotel by Compass Hospitality

Hotel in Strathpeffer with 24-hour front desk and restaurant
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Highland Hotel by Compass Hospitality also features a terrace and a garden. Limited free parking is available on a first-come, first-served basis.
  • 131 guestrooms or units
  • Deli
  • Front desk (24 hours)
  • Terrace
  • Garden
  • Bar or lounge
  • Dining venue
The Highland Hotel by Compass Hospitality offers 131 accommodations with coffee/tea makers and a hairdryer. Cable televisions are provided.

Bathrooms include baths or showers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • Ballroom

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. Cashless payment methods are available for all transactions.

Property is also known as

Highland Hotel Strathpeffer
Highland Strathpeffer
The Highland Hotel
The Highland Hotel by Compass Hospitality Hotel
The Highland Hotel by Compass Hospitality Strathpeffer
The Highland Hotel by Compass Hospitality Hotel Strathpeffer

Frequently asked questions

What is the cancellation policy at The Highland Hotel by Compass Hospitality?

The Highland Hotel by Compass Hospitality offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Highland Hotel by Compass Hospitality?

As of 28 Sept 2024, prices found for a 1-night stay for 2 adults at The Highland Hotel by Compass Hospitality on 11 Oct 2024 start from AU$175.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Highland Hotel by Compass Hospitality?

Yep, The Highland Hotel by Compass Hospitality has a free self car park. Onsite parking is limited.

Does The Highland Hotel by Compass Hospitality serve breakfast?

Yeah, breakfast is offered daily.

Is there a free airport shuttle available at The Highland Hotel by Compass Hospitality?

No, The Highland Hotel by Compass Hospitality does not offer an airport shuttle service.

Is there a bar or restaurant at The Highland Hotel by Compass Hospitality?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Highland Hotel by Compass Hospitality?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

The Highland Hotel by Compass Hospitality Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 138 out of 450 reviews" "
Rating 8 - Good. 161 out of 450 reviews" "
Rating 6 - Okay. 82 out of 450 reviews" "
Rating 4 - Poor. 44 out of 450 reviews" "
Rating 2 - Terrible. 25 out of 450 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Kenny

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute dump.
Absolute dump. I was booked for three nights but left after 1. First room had only half a shower screen, next room still had dirty towels in the bathroom the room I spent the night in had a hole in the wall and I'm glad it didn't rain as I'm sure that water would have been leaking through the roof going by the staining and flaking paint. The shower head was black with mold and at best ran at a trickle.
Stayed 3 nights in Jun 2024

8/10 Good

Stephen

Business traveller
Disappointed with this stay
Room very tired, could do with finding the hoover and giving everything a really good cleam
Stayed 2 nights in Jun 2024

6/10 Okay

Jane

Liked: Cleanliness, staff & service
Ok for the price. Staff were nice and friendly. Room was ok for the one night, clean and comfortable. The lounge area had a very musty smell a bit off putting and hotel a bit dated overall. Breakfast adequat
Stayed 1 night in Jun 2024

6/10 Okay

John

Liked: Staff & service
Stayed 1 night in Jun 2024

6/10 Okay

josephine

Liked: Staff & service
Disliked: Property conditions & facilities
Highland hotel strathpeffer
Hotel ok very dated room thread bare stained carpet which most seem to be cracks in ceiling room service poor should have been second day,didnt clean cups or replenish biscuits
Stayed 4 nights in Jun 2024

8/10 Good

Mark

Stayed 1 night in Jun 2024

6/10 Okay

Matt

Stayed 8 nights in May 2024

6/10 Okay

emily

Travelled with partner
Disliked: Cleanliness
I would choose another accommodation next time. It was just ok.
Stayed 2 nights in May 2024

6/10 Okay

Andrew, Coalville

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Full marks to the staff, especially Murray the night porter and Paulina the receptionist, for their patience and understanding of our poorly puppy and her mishaps (x2), and our apologies. A big, comfortable hotel, haphazard parking, a buffet breakfast, a reasonably good evening meal, a slow but efficient little lift, and a great shower: most of all though, in a beautiful part of the world and good value, only 30 minutes from the centre of Inverness.
Stayed 2 nights in Jun 2024

2/10 Terrible

Daniel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check out is way too early. And we waited a around 20 minutes when we got in because there was no one to give us the check in
Stayed 1 night in Jun 2024

6/10 Okay

John

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Very Disappointed Highlander
A busy hotel with several coach tours in. It was an expensive stay for one night and given the location, I expected to be eating in, but I was told at reception that the dining facility was fully booked and it was suggested that I look elsewhere. Another hotel was suggested as the best bet. I eventually sourced dinner at a local Chinese takeaway and when I got back to the hotel, it was clear that the 'fully-booked' restaurant had a mixture of a few guests and bus drivers sitting-in and plenty of empty tables. I'd have expected the staff to make just a little effort to fit in one more guest - but they didn't. The room was spacious and comfortable and the area quiet and safe. Breakfast was a lack-lustre affair. Catering for the bus loads of tourists, the waiters seemed lacking in motivation. The coffee was very weak and the range of choices extremely limited. No fruit salad on offer. There were some red berries which were not replenished and refills for the juices were slow to appear. All in, the stay was over-priced and appreciable dining was non-existent.
Stayed 1 night in Jun 2024

8/10 Good

Ariel

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Nice Hotel, clean and neat, nice comfortable lobby to have a drink.
Stayed 1 night in May 2024

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay , outside needs improving .
We had a very comfortable 1 night stay , clean room and good beds.The dinner was very good for this type of hotel ( not gourmet but very tasty and nicely presented). Service was friendly and excellent. The extensive lounge areas retain the Victorian splendour. The front facade and veranda are very tatty now sadly. The hotel caters for coach parties which would normally make the mealtimes more hectic but the Friday night we stayed was quiet. It comes down to value and expectations. There is not a massive choice in the area .
Stayed 1 night in Jun 2024

10/10 Excellent

William D

Stayed 2 nights in May 2024

8/10 Good

Duncan

Travelled with partner
Liked: Cleanliness, staff & service
A bit dated and in need of repair on the outside. Lots of space inside. Rooms basic but clean. Lots of parking. Breakfast tasty ,but could do with some fruit options.
Stayed 1 night in Jun 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this property as part of a 2 week break to the Scottish highlands and in Particular I bike dthis hotel as it was close by to Beinn Eighe which I hiked as part of this trip. The hotel itself is an older building with a lot of history and culture, it has an interesting lift which is really old and unique and I’ve never seen one like it, the room was old in style and in some parts a little dusty but mostly clean. Breakfast in the morning was a Buffett and this was very good.
Stayed 3 nights in May 2024

10/10 Excellent

Alen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Joseph

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Nice room could not have meals .. dinner ..because we did not have prearranged meals . Verystubborn on this even though the expedia said there were meals. They said there were 3 busses coming in.. We suggested we would go early as the place was empty. Parking very difficult. Suggested we go to another hotel ... No heat available. Was a nice room. Large elegant. But old. Shabby genteel we call this.
Stayed 1 night in May 2024

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We called and emailed and so did expedia for a late check in without response. Made us nervous but were able to check in without issue. The property was nice from what we saw. We just slept and left the next morning. The gentlemen checking us in was very helpful with answers to our questions.
Stayed 1 night in May 2024

8/10 Good

Ailsa

Travelled with family
Liked: Cleanliness, staff & service
This hotel was nice and clean. It's a bit dated and needs a revamp in some rooms and main area. We used it as a family. It was busy with coach trips. We like being able to sit in the bar area with the kids, they played pool and there are some games available to play (bring your own dice) that was a nice evening. Apparently there was a ceilidh on the Saturday night but we didn't know about it, it's a good little spot downstairs for socialising.
Stayed 2 nights in May 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Demetra, Arlington

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine.
Stayed 2 nights in May 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Compass Hospitality failed us at this Hotel!!
The Hotel must train their front of house persons to be more attentive, more knowledgable and in some cases not to be so abrupt to the paying clients who pay their wages. Its obvious a few of them don't wish to be there and should leave. We should not have to listen to any excuses for the hotels failings. Examples include " We have no Guinness, and we can't say when it will be available." and, " After all we are short staffed!" We arrived Monday pm. Wednesday evening on return to room, no room service. Advised reception of their 2 day rule, which we understood, but no one could quite grasp that Wenesday was the 2 day rule for the change. We asked someone to immediately attend to this as both sets of towels had been left on floor to alert the cleaners. I was backchatted to by a young girl when she handed me only 2 bath towels and no hand towels, then proceeded to walk away without removing the towels on the floor before we asked her politely to remove them. Her attitude was one of contempt. She was obviously, " too good to be there?" Overall we would not recommend anyone of an age, who remembers what respect, and politeness is, to enter these premises. As paying private guests we were never invited to dine in the evening in the hotel. We are still baffled by this non action by the hotel manager. We dined out one evening at the COUL HOUSE HOTEL in the same area. Beautiful dining, Beautiful cuisine and the waiter service was impeccable. We needed a treat! and this, Heaven,,
Stayed 4 nights in May 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and very helpful. The rooms are a bit dated but the hotel itself has a certain Scottish charm.
Stayed 1 night in May 2024